had a very frustrating experience at this AutoZone location. The cashier was rushing through the…read moretransaction and did not provide me with a receipt. Because of that, when I realized I was given the wrong part, I had to go back and deal with extra hassle just to resolve the issue. Instead of a simple exchange or refund, I was only given store credit, which was inconvenient since the mistake wasn't on my end. Overall, poor attention to detail and customer service. I expected better and won't be returning to this location

I had a very upsetting experience at this AutoZone location around 10 PM on a Saturday night. I…read morereturned about $45 worth of items, all brand new and unopened, purchased with a valid receipt and a Christmas gift card. I work on cars and often buy parts that end up being returned, so I frequently make returns -- this is normal for my work. Instead of handling this professionally, the manager accused me of stealing, cursed at me, and threatened that they would keep my merchandise and call the police. Regardless, the return was processed and I was able to buy other items with the returned money, so clearly the system did not flag anything. This behavior was completely unprofessional and unnecessary. Even if a store wants to limit returns, it does not justify false accusations, aggressive behavior, or threats toward customers. The manager needs better training on how to treat customers respectfully.

The trailer hitch on my Subaru Forester was done with great professionalism. After my new trailer…read morehitch was installed, the installers showed me how to properly take off and put Back on the hidden hitch on my vehicle and to lock it in place. Great Customer Service at this facility. I highly recommend American Truck and Trailer to anyone needing a trailer hitch installed. .

We have taken our trailer here multiple times for inspection and repair. They are always friendly…read moreand helpful. We usually have questions about the trailer and they are very patient in explaining our options. We've taken our truck there a couple times as well and again they were super helpful.

Amazing experience Will was a great help in identifying my windshield wiper issues! Took his time…read moreand got to the root cause. Will definitely return to buy wipers with Will.

I needed help with some knowledge about replacing my muffler. Jose had a great attitude and…read moreexplained things in a way that I could understand him. He helped me get the parts I need and explained to what I need to do to replace the muffler myself. Saving me 100 of dollars. Outstanding customer service and knowledge. Thanks Jose

I have used these guys for over 10 years to work on my fleet of trucks. They are great and very…read morereasonably priced.

When it comes to Cb radios this shop is the best. They have awesome selection and the product…read moreknowledge to insure the radio you get will more the meet your needs.

Do yourself a favor and never take your car to this place. They charged me more than $200 for a car…read morealignment they never did. They just stole my money. I will filed a complaint.

Really just the overall costumer service was trash, didn't feel welcomed and like the worker didn't…read moreeven care what's the point of someone working and being able to help out and they can't even have the patience to do their simple job.

Had the best price and warranty for my car battery compared to Autozone, Advance Auto Parts, and…read morePep Boys. Napa was $125 for 84 months. The closest comparison was 150 for 48 months. Also very knowledgeable and helpful.

Just stopped this Napa .. a easily accessible location first of all.. I had a great interaction…read morewith a gentleman named Ken. He was knowledgeable and friendly will be my first place to choose for auto parts. Thanks!

Fantastic place to go for any of your DIY needs. Recently had a battery that needed to be replaced,…read morebut the top of the battery was leaking and had bad corrosion in the terminal connectors. Service guys told me it was against policy to help bc if the connector snapped it'd be a liability thing. No problem - what surprised me, though, was they stopped by to check in on me regularly while in the parking lot, asked if they could supply any niche tools to help and even came in to help install the new battery once I disconnected the old one. This kind of help is hard to find; quality group of folk who know what they're doing but also not afraid to help you when you need it. Def will continue to return! Highly recommend.

The customer service here is absolutely amazing!…read more I came here regarding a tail light being out--unsure of which light bulbs it is I needed to purchase, I asked the staff member at the counter. He was beyond helpful in assisting and answering my questions and even went outside with me to double check exactly which light it was that was out. Unfortunately, this was the second Advance Auto Parts I had to stop by that morning, which they too did not carry the light I needed either. The staff member was so helpful and informed me that I might actually have to go to a dealership to see if it's the entire back tail light I'd have to replace. (Which ended up being the case) Awesome experience and so glad to have willing and helpful staff member here that went out of their way to make sure I was being assisted as best as possible.

If I could leave 0 stars I would prefer that. This place had our car for over 3 weeks, kept saying…read more"oh it won't take long".....sent the estimate to the incorrect email after telling them twice. Then say "oh another week" calls back to some man just mumbling nonsense that is not understandable into the phone, so my boyfriend went in person to talk to them. We hear "oh it will be next week"....he goes back and the car is still sitting in the SAME spot as before. We will be taking our business elsewhere and are considering action for unfair business practices.

I called 1 week before to schedule a custom alignment and i told them i have coil overs…read moreI go in 1 hr ahead of schedule just in case and also to clarify what i need done . I go in and they start asking me questions that were already answered 1 week ago. I told him i need a alignment and the suspension has to be fixed cause obviously i have coils.I waited almost 2 hrs just for them to tell me oh we didnt touch the suspension but it seems to be a few inches off , which is dumb i wouldnt have a problem if they charged but its crazy for alignment to take 3hrs and still have not touched the suspension at all. I heard alot of good stuff from them thats why i came here