Excellent Customer service. When I walked in the store I was greeted immediately by Amanda. She asked if I needed any help so I told her, "I have a problem with a helmet I bought at this Cycle Gear over a year ago." She said to bring it in so she can check it out. I did bring it in the following week. She again greeted me immediately and remembered me even called me by my name. I showed her the helmet and she took pictures so she could ask corporate what they could possibly do. She took my info and a couple days later she calls me and tells me they'd replace my helmet free of charge. Cycle Gear backs up their products and their customer service is amazing. Thanks again Amanda, you've made me a customer confident that your company's services and products are always gonna be top notch. read more

I went to Cycle Gear for the first time and had no idea where to start. Thankfully, Lexy was more than willing to help and answered all of my questions. She was very knowledgeable and helped me choose the perfect helmet, gloves, and jacket. Lexy was very friendly and helpful and I left there so happy with my purchases. Ask for her when you get there and you can't go wrong!! read more

Awesome customer service and great selection!! They have the best prices on all sorts of accessories

I walked in Cycle Gear and was immediately greeted by Anthony and Dan. They were friendly and very helpful. They made me feel very comfortable looking for a motorcycle jacket. I would definitely recommend this Cycle Gear to all my friends. Thank you Anthony and Dan, you made my shopping experience wonderful. read more

Anthony the manager was super cool and super helpful. Very patient with all my questions and very knowledgeable. If you need help with your bike, give them a visit! read more

They didn't have (and apparently no longer stock) an oil filter for one of the best selling bikes of all time and still a current model in the Kawasaki lineup. Of course they can order it for you, but isn't the whole point of having a local brick and mortar bike shop the convenience of being able to pick up that last minute item when you need it right now? An item that should be stocked in multiples, but is no longer stocked AT ALL? Why should I take my chances again with this store when I can order the same item at a third of the price online? Answer: I won't, and I'll just do a better job of planning ahead next time. I wish the local physical stores the best, especially in this economic climate. But when potential customers find more and more reasons to shop online instead, Cycle Gear will have only itself to blame when business trickles down to zero. read more

Great location. I'm a fan of Cycle Gear in general, and the convenience of the Lomita shop is hard to beat. The best thing about Cycle Gear for me is that they're open on Sunday! You always need a tire, drain bolt, or brake lever on a Sunday, when all of the other shops are closed. Staff here is fantastic. Great return policy. Only downside to the Lomita shop is an abundance of BILT and Sedici in relation to the amount of Dainese, A*, and even Icon on display. The Canoga Park shop has more Dainese, and of course the massive San Diego location has pretty much everything known to man. It would be great if Lomita carried more high-end gear, and maybe included some Rev'it gear as well. Docking 1/2 star for the lack of high-end gear, and 1/2 star for a pretty lousy parking lot. the Harbor Freight next door may be responsible.. it's also responsible for helping to lighten my wallet every time I'm near Lomita! read more

These guys have a great selection of all things for your motorcycle and accessories. One gripe I would have is that the BILT brand is not very good quality. I have purchased a few items under that name ( which i believe is from Cycle gear) and it shows of low quality. For example gloves I purchased came apart at the seams in just a matter of weeks. Other than that I find the staff to be very helpful. read more

Always have everything I need. In my experience at this location, the employees have always been super helpful and more then willing to help and answer any questions I have. They always have great deals year round and I'm glad this store is near my house. I never hesitate to stop in when I need parts/gear/accessories for my 2 wheeled beauty. Thanks Cycle Gear staff! read more

I've been coming here for a little over a year now. Yeah, the store might be small, but the customer service and their ability to match and beat prices are bar-none. They're also a PROMILITARY company and offer military discounts. I've bought brake pads, helmets, and so many other things here and no one can top their price. The deals that they have are amazing. Make sure you sign up for their mailing or email specials. Call in, if they don't have it, put it on order and pick it up. Don't need to rush things if it'll save you time, money, and get you the exact product you were looking for. read more

I was looking for a helmet and Margarita took the time to make sure I got the one that was best for me. She is a rider so she advises from experience. You guys have to come here. read more

This place has a lot of positives, but it's the few negatives that really gave me mixed feelings about this place. First and foremost: this place has A LOT of stuff! The place is filled with helmets, boots, gloves, jackets and so much more. If you want something motorcycle related, they are likely to have it. If they don't have it in stock, they can order it from their extensive online catalog. They also have sales going on all the time and an excellent exchange/return policy. The issue i have with this store is the customer service. Let me start off by saying that the employees are helpful and knowledgeable. The problem is being able to complete an entire customer service interaction without interruption. I'm not sure who trains the staff, but if you are helping a customer, you shouldn't ditch them every time the store phone rings. This comes off as rude and uncaring. I stood at the register, debit card in hand, waiting for the cashier to get off the phone so I can pay and leave. I've been to this store a few times, and I continue to see customers waiting for service because the employee is on the phone. read more

I keep coming back to Cycle Gear because of the service and the available parts and the friendly staff. Great job to the management team for training their employees for caring and helping customers A big shout out to Vincent for helping me with my motorcycle battery. read more

I am a re-entry rider - went into Cycle Gear Lomita for the basics: helmet, gloves, jacket. Anthony was amazing, a VERY product-knowledgeable and patient guy, even let me know about local ride groups. This will definitely be my go-to spot for my bike gear, it's way easier to talk to Anthony than to waste my time trying to sort things out online. Grateful. read more

This place is so awesome. They have a massive inventory of helmets, apparel, gear, and more. They even have heated apparel which can be hard to find. The staff is super helpful, specifically Davit went above and beyond to help me find/figure out what I needed. They are knowledgeable and happy to help. This will definitely be my go-to store for all things motorcycle. read more

This Cycle Gear location is one of the best I've been to. The staff is always helpful the moment you walk in the door and the store manager Jake is one of the friendliest guys around. They have always had what I needed and on the rare occasion they don't, they can order it. When the parts arrive on the special orders I am always called that day and informed of their arrival. If you are a local racer they have a great sponsorship program as well. It's great to have Club Level support for racers as motorsports are not cheap for us guys with day jobs. read more

Had an unique tire issue and brought it in to the guys here to see if they could fix. They definitely knew what they were doing and went out of their way to help me fixed the problem. I would definitely recommend these guys for all your cycle needs! read more

They call this a motorcycle shop, when they don't have a single Allen Wrench to lend you to do a simple fix on a throttle cable to get you back on the road. Asked the guy in front and he said they don't have any tools but yet they change tires for people in there. I've never heard of another motorcyclist not helping another motorcyclist get back on the road, that's just human nature for us to help each other, but not according to these guys. Never going back here again. read more

I went to CycleGear looking for the Bell Star, which Devin helped me order from the store catalog because they didn't carry it in store. When I went to go pick up the helmet. I tried it on while in the store and it was fine but a few days later i used it for the first time and the visor would pop off while riding. I took it back to Cycle Gear and Katrina was able to help me get it exchanged with out a hassle. I really appreciated the effort they put in Thank you Devin and Katrina. Sorry if I misspell your names lol I left in a rush that day. read more

Bought great for my son after he picked up his Harley down the street. Helpful, great prices, as good gear or better than the motor company. Brands are for cows. read more

All of the staff were very helpful, friendly, and accommodating, especially Nick, who literally took the time over 2 hours to explain all the different gear needed to ride very safely as we are in the process of getting our motorcycle license. Since we are just at the start of our riding experience, Nick really took the time to patiently answer all of our many questions about all of the products and always included his own experiences with the gear. The best part was that he was very honest and never took the time to upsell us any unecessary or really expensive gear that was not relevant to us since we are barely beginners. Thank you so much Nick and Cycle Gear! read more

Had a totally great experience getting some new off roading gear! My sales dude Kevin knew just what I needed and was able to help me find the right sizes (tall is always hard to shop for). I got the works pants shirt glove Google and a helmet. Kevin also helped my guy find some extra pads and pants! Store was really clean and the prices seemed to be good. They had name brand stuff and thier own brand. I bought some of both! I would definitely recommend this store to friends and family. read more

Cycle Gear - My new helmet and googles - Motorcycle Gear Near Me - Lomita, California

Excellent staff. Very friendly and knowledgable. They always have some specials on diverse items. Not put to get money off of you. They are there to make an honest living giving you expert advise and helping. Thanks guys !!! read more

One of my helmet shield bottom came lose just went in and tried to find a replacement bottom, Marcus was a great help found me one and no charge. That's really kind of him. Great friendly services. read more

Great service every time I go in and never got annoyed with my daily calls for visor clips for like a week straight. Forgot the guys name, the thinner guy with black glasses hooked me up last time I went in and made getting clips fun instead of an annoying a** hassle. 10/10 best cycle gear around. read more

Wow ordered a helmet Called the day before to say I'll be there Sunday Sales person says he looking at it "no problem" it has your name on it Here right now, the helmet IS NOT here According to the young lady that says she is the manager on duty Chris sold it today hmmm WTF NEWS FLASH if one of your sales people screws a customer you should at least apologize!!!! A great way to LOSE customers to the internet Somebody in Corporate should educate your people and manager on CUSTOMER SERVICE Next day update Called corporate office SAME DONT GIVE A SHIT ATTITUDE CANT TRANSFER A PHONE CALL TO VOICEMAIL Or regional mgr Pathetic read more

Had a wonderful experience shopping here. Super friendly and knowledgable staff. Shout out to Davit who helped me pick some awesome gear.

Highly recommended. The staff is friendly, knowledgeable, and helpful. The customer-focus starts with manager Chris and extends thru the whole team. I've been coming here for 5 years. The other day the they bailed me out of a serious jam. Thanks again, guys!!! read more

Cool place for dirt bike parts if you are nearby. Similar to del amo motorsports imo.

Anthony changed the tire on my FXR quickly and was great to work with. Good service, will come back.

I'm new to riding motorcycles, and the crew here really took me under their wing while shopping. From my helmet to gloves they offered their honest opinion, and gave me tips on what to look for. I buy all my gear here, and have never had a bad experience. Nor have I been displeased with what I bought. My last trip in I simply needed new velcro pads for my Sena earpieces, and when I asked my man Marcus about them he just whipped a couple out for me. This dude is always in a great mood and he has the best positive energy! Raved about the place to my nephew back home. When he came to visit, and had to check it out. Purchased his new ATV riding gear, and took back home. read more

I can't even begin to describe how wonderful my experience was here. My sales guy Marcus helped me out and I felt like I was a knowledgeable buyer after speaking with him. I give this place 5 stars only because I can't give it more. read more

Anthony, Davit, Katrina and the many other staff members there are some of the coolest down to earth people I've shopped with. Always so helpful and knowledgeable they always take such good care of their customers. Five stars for this team! Y'all rock!! read more

New riders, stay away! My girlfriend, who just started riding, had rims and tires to be changed. She called ahead and they quoted $20 each. After the work was done they charged $30, and they refused to help her carry them out to the car! The mechanic and the receptionist were both very rude and unhelpful throughout the experience. Don't give them your business! We are not going back and are going to file a complaint with the corporate office. read more

While, they didn't carry Daniese jackets in-stock, they can order it (or you could just visit the Daniese store in Costa Mesa). Actually, I walked in needing to get some gloves and boots for my MSF lesson the next day. "Denz" helped me out. He was at the counter and came out to help me find gloves and boots. My hands are difficult to find gloves for. He also helped me try on a bunch of helmets to see what size I am for when I'm done with MSF and buy a bike and the matching helmet and jacket. He also got the sales info out to give me a coupon/discount on the gloves and the boots he picked out were on sale, too. So, while my personal experience, so far, has been completely based on the helpfulness of one of their employees, I still am a fan. read more

Can't remember the employee that helped me out but I went there last week to have a tire installed on a rim. Didn't buy the tire from cycle gear and had already dismounted the old tire. I had partially installed the new tire but was having trouble breaking the bead over the last part of my performance machine wheel. I didn't want to chance messing up the wheel so I took it to them. The guy behind the counter told me that they could finish installing it.....I said great. When I asked him what I owed he told me there was no charge. I still tipped him cause I was unsuccessful mounting the tire and could not mount it myself. Haven't used them for much else but will refer people to them just for the service they gave me. read more

Went there for a quick purchase of an agv Rossi helmet design, was treated poorly and insulted for not buying the helmet due to differences in pricing. The two employees was talking behind the counter about how they don't like cheapskates as we were leaving. read more

Amanda and Tyler were able to exchange my boyfriend's new helmet for a smaller size and also switched out the cheek pads at no charge.

I went there looking for a new helmet. I already had a model in mind as my 13 year old helmet was discontinued but I had read about a similar fitting helmet from a different manufacture. They do have a nice selection of helmets to choose from and several colors and sizes of the model that I wanted. I confirmed that the model I was looking for was a correct fit but the price was about 15% more than I had seen on the internet. I am willing to pay the 15% for a new helmet but all they had were display helmets so I asked for a price match. The price match was declined. I get home and it is my mistake. The solid black or white is less money and any other color or matte is 15% more. Had they approved the price match I could have realized they were only one dollar more than cycle gears own website (for the color I wanted). No worries I saved the dollar lol read more

They are fixing my jacket after all, must have spoke to the wrong person. Brittany is great for sending it in to get it fixed.