Honestly the best service I've had in a while. I never got the name of the guy who helped me, but…read morefrom what I see in the reviews, I think he was Ivan. I got there super late, but he was still there and more than willing to help us. He helped me pick out a helmet and it felt perfect. The helmet is well built and comfy. Great store, great helmets, great guy. Thanks, guys.

Very straight forward and honest Great customer service for…read moremany people who said he is rude You need to go out more and explore that it's just the way he talks and has a tough accent. Recommend bringing cash !

Nice people have not used them thinking about servicing my bike there looks like they have fair…read moreprices a lot if bike in parking lot

I genuinely like this place because you have good vibes, they warranty their work and they have…read moretowing you just get treated right

Martin Vasquez is the man! I bought a Honda XR650L and absolutely love it! Martin and I agreed on a…read moregood deal and now I'm riding around on 2-wheels! Everybody at this location was nice and very welcoming. I'm glad i had this experience, I'll be back!

Sam is the best sells men !!! It been 6 months since I bought the bike and he continues to keep…read morehelping me with any questions or concerns I have. if your a new rider or even a experience one this is the man to buy a motorcycle from, he dose everything in his power to make sure you can walk out with the bike you really want. He's knows what he's doing and try's to cut you the best deal possible. We need more sales-men like Sam !!!

Service: 5/5 Price: $$…read more I've been coming here since 2 years ago when I laid down my motorcycle during Sunday morning ride. They took care of my bike and get it back to start. Then I started to bringing my other bikes here for repair and maintenance, overall great service! This shop has affordable and no nonsense labor rate you get from your typical dealership. Huge thanks to Ryan and Tommy!

I've been going here for many many years, for service on my motorcycles. They have been more than…read morehelpful, and super nice. They definitely go out of their way to assist you in whatever you need.

First class service. Install was a breeze. Price was good. Call…read moreThem. Zxcvblkjhhbbajskrlglf

I've had the privilege of getting to know Tony through numerous motorcycle events over the years,…read moreand he consistently exemplifies everything that makes this community special. His passion for the motorcycle lifestyle is authentic, contagious, and evident in every interaction. What truly sets Tony apart is his ability to make everyone feel welcome. Whether you ride a Harley-Davidson, a sportbike, a cruiser, or even a scooter, he treats every rider with the same level of respect, enthusiasm, and camaraderie. In an industry where people can sometimes become divided by brands or riding styles, Tony serves as a unifying force who genuinely values the community as a whole. As a representative of Factory 47, he demonstrates an exceptional depth of product knowledge and a sincere commitment to helping riders make informed decisions. Rather than simply promoting products, he takes the time to understand each person's goals and recommends solutions that genuinely complement their motorcycle and riding style. Beyond his expertise, Tony's character is what leaves the greatest impression. He's approachable, personable, and always willing to share a conversation, offer advice, or simply enjoy the company of fellow enthusiasts. His presence elevates every event he attends and reflects incredibly well on Factory 47 as a brand. If you attend motorcycle events, keep an eye out for Tony. Chances are you'll leave the conversation feeling welcomed, informed, and reminded of why the motorcycle community is such a remarkable place to be. Factory 47 is fortunate to have an ambassador who represents the brand with such professionalism, integrity, and genuine passion.

I just purchased a Vance and Hines High flow air intake and Eliminator slip ons for my 2023 Street…read moreGlide. Very happy with the performance and quality

Finish quality on their black torquer 450 exhaust is terrible…read more I have had Vance & Hines exhaust systems on my motorcycles for as long as I can remember. Always love the quality and sound, but that has changed today. I bought a 2022 Harley Davidson Ultra, brand new from Fort Wayne Harley Davidson back in 2022. I still have my 2004 Harley Davidson Fatboy - with a Vance & Hines exhaust system, which seems to still be near perfect, despite having over 50,000 miles on it. When I bought my ultra, I knew exactly what exhaust system I wanted to put on it. There was no question in my mind that it was going to be Vance & Hines. I rarely ride the Ultra, and typically only take it out when my wife and I want to take a scenic cruise through the country, or a trip to the lake. I still ride my FLSTFI or Sporty 95% of the time. The Ultra has less than 5000 miles on it - and doesn't get taken out when I know it's going to rain, and is still in pristine condition otherwise. It's very clear that the motorcycle is not abused, nor is it ever left out in the weather, but I noticed about a month ago that there was a rust spot on the side of the right side slip on (Left side is perfect, so that tells me that there might've just been an issue with the finish application on this side). The bike is and has been in a garage, with three other motorcycles, 90% of its life. There is no reason for a rust spot to develop on this exhaust with so few miles unless the product was faulty from the manufacturer. I would question it, even if the motorcycle had 15,000 or 20,000 miles on it, but less than 5,000, kept in a garage, and it's already rusting? That screams to me, - *Quality problem*! I reached out to Vance & Hines through Fort Wayne Harley Davidson to see if there was anything they are willing to do for me on this, since I have been a loyal customer Vance & Hines for years, but they declined to do anything about it. I get that the bike was purchased late in the season, 2022, which I only put a couple hundred miles on it before the season was over, but wow! I did not expect such low quality from a high priced motorcycle exhaust manufacturer. I was hoping they would stand behind their product, but no. This will be the last set of Vance & Hines exhaust systems that I purchase. They lost a loyal customer, over what probably cost them less than $100 to make. I would've been happy to install it myself, if they would've said "Yeah, it shouldn't be rusting! We'll send you the right side slip on right away!" Just be aware, if you are looking to purchase their product, that Vance & Hines quality seems to be declining, at least from my perspective. I will not have rusty parts on an otherwise pristine $30,000 motorcycle with less than 5000 miles on the clock, so I am looking for a new exhaust provider. Several of the riders that I ride with agree that there's a clear problem with this exhaust.

This is not a real motorcycle shop. He does the job in front of his motor home, on the dirt. He…read moremessed up my bike while fixing a flat tire. He doesn't have the tools to do the job. Do not take your bike here. These people suck.

Keeping it real and simple. Do not waste your time and money. I asked specifically what I wanted…read moredone and I offered a price and he agreed. After doing the job he said he wanted more because it was more work than expected. How can a job be more than expected if you agreed to it and supposedly you know what your doing and know how long it would take to do. He took advantage of the situation and I ended up fixing what he did. I DO NOT RECOMMEND HIM TO ANYONE.