I found this company on Yelp, so I wanted to come back and leave a review…read more They responded quickly and were able to schedule a technician the same day. The technician was professional, courteous, and took the time to identify the issue. I really appreciate their prompt service and professionalism. Highly recommended!

Selected them from yelp messages to fix my washing machine…read more Nice service, got the job done. I would use them again. My only complaint would be communication. When sending messages they would not respond unless I messaged yelp ( pay per message) and I would get a quick response back. People get busy I understand. Even saying we have been pretty busy we cannot book until next week would have been fair.

Response was instant. Service was easy to schedule. Pricing was fair. Assessment of the issue…read morewas honest.

Our clothes washer had been vibrating vioilently on spin cycle. First Call Appliance Repair…read morereplaced the suspension rods and we still had the problem. They came back out and installed heavier rods at no cost to us and that seems to have aolved the problem. The technician was obviously highly experienced and stayed with it until he got the problem resolved. We are very happy with the service that we received and would definitely use this company again.

I wish more businesses were like this. Brought my Dyson in b/c it wasn't working right. They fixed…read moreit right up in no time for a very, very reasonable price. Nicest people. Truly. Can't recommend enough

My 40+ year old sewing machine quit working. I turned to La Mesa Sew & Vac to help me out…read more Although I had passed this business hundreds of times, even stopping in at the store next door, I had no idea of this store. Blink and you may miss it. But, if you own a vacuum or a sewing machine, this is a great business to know about. Staffed by a family of long-time sewing machine and vacuum experts, they can answer most any question that you can throw at them. They know their appliances. This kindly family is most helpful, too, giving free advice and suggestions, for instance why to stay clear of certain vacuums. Not only will they service your machines, they have a really good assortment of parts and accessories for sale, and even a couple of boxes of odds and ends of vacuum parts, should you be missing a brush or such. What they don't have in stock, they will happily order for you. Someone has made some interesting Hawaiian-type shirts available for purchase. Wonderful, old-fashioned service!

Honest place. Quality and clean used machine purchased. I would go back! Very nice people to deal…read morewith. To the point no gimmicks or messing around.

Customer service and knowledge of the appliance was great. Timely delivery and installation with…read morepricing that was reasonable and competitive. Thank you

One of our gas stove burners needed repair. The technician, Ilia, diagnosed and was able to fix…read more The big bonus was that he fixed our hood light. We could not find anyone come out to repair it. Having it fixed was so amazing! We received great customer from beginning to end. Ilia was friendly, knowledgeable and professional. A great technician. Cost was provided upfront and fair. Would highly recommend Ilia and ECH.

I had a good experience with ECH. Our stove was leaking a small amount of gas and it turned out the…read moreregulator was broken. ECH was friendly and communicative, and a tech was able to come look at it the following Monday. He said he would be back in a week at the latest after ordering the part, but the actual repair ended up being quite a bit later than he said (it was rescheduled twice, though once was my fault). The actual repair was done quickly; the repair man seemed friendly and knowledgeable, and our stove has been fixed with no issues since then (though the price seemed a bit high). I appreciated that he always arrived within the time window given. I would recommend them for appliance repairs!

I called Quality Appliances to ask if they ever bought used washers and dryers so they could repair…read moreand resell them, as I have a pair that I would like to get rid of. The woman on the phone asked me what kind they were, and she held while I went to look. As soon as I said the dryer was a Maytag, she just said, "We don't do those!" and then hung up on me. I realize there wasn't anything she could do since they apparently don't work with that brand, but there was no need to be rude and hang up on me.

Dealing with Quality Appliance was kind of a mixed experience. I've purchased two items from them…read morein the past the first time I purchased a new cheaper stove from my rental in El Cajon everything went smoothly couldn't as for better service Kevin showed up on time and took the old stove away and put in the new one. I would give that experience a five out of five. The second time my wife and I went down to see a used refrigerator that was selling for about half price of a new one. So I figured there was some negation room as far as price, well when I started to try to negotiate Kevin wasn't interested in the least not one dollar and he seemed to be getting irritated by me offering less. Well fine my wife and I wanted the fridge so we agreed to what he was asking $1200. Well i figured since I was spending that amount of money that there would be a little flexibility as far as the delivery charge and at first there wasn't at this point I was ready to walk away from the deal but seeing that Kevin agreed to knockoff $25 and take our old fridge to our rental property. All was good and fine except on the day he delivers his helper boy called in sick and Kevin had to do everything himself and he just seemed to have an unpleasant attitude. He did everything he said he would but I just didn't get the feeling he was happy about having our business. So I would rate the last experience a two. So I sort of averaged the two and five rating and gave them a three. Conclusion: No price flexibility they do what they say they will do, although not always with a smile.

My dishwasher broke down at the worst possible moment: fully loaded with dirty dishes!! Called…read moreSmart Fix and Vusal showed up within 2 hours. In 30 minutes, he diagnosed the problem and had the part ordered. Two days later, thevpart came in and Vusal was back installing the part even though it was late in the day. Fantastic!! Will use Smart Fix again if I have any other appliances break down.

*Reposted*My appointment was rescheduled only after I reached out for an update, and I was given…read moreconflicting information about whether the technician was coming. The technician misdiagnosed my dishwasher and quoted over $300 for the repair, with a second diagnosis costing even more. During the inspection, he used a metal wire brush without disconnecting power, causing sparks to fly. Shortly afterward, my electric oven/stove stopped working as well. (I have warranty so l've already scheduled a repair with Home Depot) Communication was unprofessional, including inappropriate comments directed at me. I later had another technician from a reputable company diagnose and fix the actual problem for just $100. Based on my experience, I would recommend using caution and look elsewhere.