Yelp! HAD TO HAVE, a Turtle blizzard! This is my go to, every time. Thank you DQ for making this small a little more realistic! But, you made the price unbelievable. 6.00 for a small blizzard. Where they do that at? Then these new drive thru girls act like they don't want to work. I love the old one who love the job and flip the blizzard over, every time! Get back that Southern Hospitality. I'll be back with all the stars!!! read more

This DQ has some the nicest and enthusiastic employees around. Food is served up hot and in a timely manner. Restaurant is kept clean and up to date. Plus they have an outdoor seating area for those warm spring days. Plus they bring your food to your table! Food is better than their next door neighbor who does not open on Sunday. Myself, I don't believe Jesus cares if we work on Sunday so long as we act like good people the rest of the week. IMO... Anyhoo... give DQ in Gardendale a try. Go on a Saturday if you want to compare! read more

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Driving home to Cullman from Birmingham. Stopped for a treat. Brianna at the drive through was friendly, patient, and prompt. Great customer service!!! Give the girl a raise... it's hard to find these days! read more

Dairy Queen Grill & Chill - Blizzard - Ice Cream & Frozen Yogurt Near Me - Gardendale, Alabama

Never again will i order a cake from this place! I placed the order online several days ago. I get there 10 minutes before the time and they look at me like I'm crazy. They didn't have the order. I showed them the email receipt and they told me they don't have access to the sheet cake orders but they can make it for me. I said how long? She told me about 15 minutes. What I was ordering was very generic so i said ok. I paid and sat in my car and waited. I walked back in around 3:15 and she said the order was in the cooler. I was already going to be late to my son's party so i didn't have time to argue at this point. I got the cake to my car and i refuse to serve this at all! It looks like Helen Keller decorated it! This is embarrassing and just down right appalling. I will be following up with a manager as i was told there wasn't one on site! Do better! I'll never be back! This was a total waste of $45 read more

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great drive thru service employee was actually friendly and did a great job around 12:30. thank you

My fiancé and I went here and the doors were locked 20 mins before their posted closing time (9pm), so we went through the drive thru and got our ice cream. Then they got her order wrong on top of that! Absolutely terrible location! read more

Really great service and food was fresh. We had our lunch outside and our dog was even able to enjoy his lil pup cup. Refreshing since other locations are lacking in all the above and then some. Thank you, Gardendale!! read more

Food was amazing the restaurant was clean and it was fast I have no problems with this place and the service was absolutely wonderful.Would eat here again. read more

I've been a DQ fan since I was a kid, I haven't eaten much of their actual food, but their ice cream and desserts are almost always a win. I saw about three workers here, and the cashier I worked with was nice and attentive. I came in here last week and got a small limited edition Jurrassic chomp blizzard. I wanted a blizzard, and I almost always choose a peanut butter flavor when it comes to milkshakes and ice creams like this. I find most of these desserts are SO sweet to the point where I can't enjoy it. The Jurrassic chomp was JUST right. Sweet, but the peanut butter in the candy chunks were phenomenal. The cashier handed it to me upside down, like DQ promises and nothing spilled out! And in case you didn't know, if they don't turn it upside down before they hand it to you, you get a coupon for a free blizzard on your next visit. So, pay attention! read more

Dairy Queen Grill & Chill - A small limited edition Jurassic Chomp with peanut butter blizzard! - Ice Cream & Frozen Yogurt Near Me - Gardendale, Alabama

I love grabbing a nice treat here on a weekday afternoon. The staff is always quick and nice. I am not a chocolate person so I highly recommend the strawberry cheesecake blizzard! read more

I've stopped here a couple of times for lunch. Have been able to order quickly and food received promptly. Food is average, maybe slightly better than some other chains. This location is clean and not cluttered. read more

The young man that took our order at the drive thru was really rude! Never said hello or thank you! He needs better training!

This has got to be one of the worst fast food places in the state. Yuck the food. And running a constant ad that chicken basket is 3.99; BUT not at the Gardendale location...how funny. Not funny at 6.99. Ordered slaw dogs no slaw dogs. Got the chili dogs; horrible!!! read more

This place is hit or miss. The last three times we've stopped by was a miss. DQ's food is OK, nothing really spectacular. My hubby usually likes to stop on a Saturday night after we've been out all day and had dinner just to get some ice cream. Recently we stopped by and all he wanted was a vanilla waffle cone. They had no waffle cones. The very next Saturday we stopped by and I placed an order for a vanilla waffle cone and a blizzard. They had no ice cream. What the heck? Apparently BOTH of their ice cream machines were frozen. And the next week we stopped in. They had ice cream AND waffle cones this time! But I ordered a Double Fudge Cookie Dough Blizzard. The cookie dough bites tasted freezer burned. I had to pick them all out. Thank goodness it was a mini! read more

The has to be the NASTIEST DAIRY QUEEN in the world. The men's restroom is DISGUSTING beyond words. I wouldn't even pull anything out in that room. Then I went out front and look around and the counters, floors, glass on the doors are gross Take some pride in this establishment. Who owns this place a SLUM LORD ? This place needs to CLOSE DOWN. read more

No longer a dairy queen. The name has changed but the food is the same. Of all the DQ's out there the burgers here aren't so good. The ice cream is always great. read more

I just got the chicken strip basket and it was disgusting. Everything tasted freezer burnt, and my "toast" wasn't toasted.

Garbage is the only word I have for this poorly managed restaurant. First of all the drink machine was out of everything except coke o, tea was almost straight water, receipt was unreadable, employee was rude read more

This place doesn't deserve 1 star! Extremely rude employee working counter, never received condiments that we asked for. Was very slow about getting food out and was not busy at all! read more

Don't order a cake from this location. I ordered a cake two days in advance on line. I also called them 3 hours before I picked up my cake. I was told it was ready. When I arrived, the cashier told me that my cake had been given away to another customer. I waited for them to get my cake ready, which was un called for to begin with. When the cashier gave me my cake, I couldn't believe what I had been given. I asked to speak to the manager. When the manager came out she was very rude and acted like I was being a problem. She told me that the cashier had lied to me that my cake hadn't been ready. So she basically called her employee a liar in front of me and her employee. The owner of this restaurant hasn't contacted me for any apology or to make this right. The first picture is the cake that I had ordered and the other three are the pictures of the cake that I got. A big difference, don't you think. This store is a disgrace. They only care about your money . They don't care about their customers or how their products are made or look. Don't waste your money like I wasted $38.00 on this awful cake. read more

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Been here a few times. Don't know why I bother going back but I never will again. They are rude and it's never their fault. Whenever an order is wrong they don't accept any responsibility. Ordered a 37.00 ice cream cake and it was old and all vanilla. I never got a response I had to call 3 times and was told the owner would call me back. Never heard from them. The managers blamed corporate and offered a 15% discount on my next purchase. Ha I won't be back I'll go to Publix or Walmart and get a Carvel cake! So much better and less expensive! Wish I didn't have to give any stars. read more

Food was okay... Chicken was all right. I got the mint chip shake and, to me, it's not nearly as good as McDonald's Shamrock Shake which I love: the DQ version didn't have much mint flavor. The girl who took our order (drive-thru) was not friendly or helpful. We were asking for some clarification about shake flavors and she ran down the list at warp-speed. So we said do you mind saying those again. She did. But even faster. If we didn't get them the first run-down, shouldn't you say them a little slower, separating the flavors a little? Ugh! These people KNOW the menu. We, the customers, do not. They act like we should though... We're stupid for not having memorized their menu? This DQ worker seemed to think so. read more

Absolutely terrible experience! We are traveling thru the area and stopped to grab some lunch. There is plenty of choices in the area but we choice DQ. The employees are absolutely rude. Our order was completely messed up and we encountered attitude every time we wanted them to correct it. They also forgot some food even tho it was on our receipt. Absolutely no manners. Every time we said thank you which was about 50 times between the 8 of us absolutely no response! We got two kids meals that include ice cream. We were not informed they needed a tab that was on the kids bag and she told us to dig thru the garbage for it. Excuse me!? You messed up our order 4 times and now you want me to dig thru the garbages when my receipt is right in front of you!?!? I couldn't believe it!! Ugh something definitely needs to be done. I have never experienced such rude employees! read more

If I could give less than one star I would. Stopped in at 3:00pm for small vanilla cone. No line. After about 7-10 minutes we were told they were out of ice cream and we'd have to wait for them to refill the soft serve machine and THEN wait for it to freeze. ARE YOU SERIOUS, DQ? Got refund and left. read more

Extremely rude employees. Do not honor Dairy Queen advertised specials. Employees act like you are you are inconveniencing them by wanting to order. Can't put into words how awful the employees are. Very badly managed. read more

I just pulled out of the drive-thru, got back on the interstate and realized they didn't give me my drinks and upon further inspection, I'm missing a side of toast from my bag as well. It wouldn't be a big deal if I could turn around and go back, but as I'm on a tight schedule as would anyone else be that goes through the drive-through, I am unable to do so; therefore I have lost the money that I paid for those things and my husband and I will be thirsty while we r eating our dinner on the go... Food was hot (what wasn't missing) and drive-thru worker was pleasant but they need a better quality control system in place. I'll call the manager to attempt to rectify the situation and update my review if possible. read more

Last Friday me and my fiance went and out lunch there the service was bad and the young lady that took are order was not friendly the didn't have ketchup out on the tables and she did not bring our icecream out with our lunch. The ladies bathroom was not cleaned. read more

There is a new Dairy Queen in Gardendale. It is on Fieldstown Rd next to Chick Fil A. It's a good one. Fast service good food.

No stars here, The last visit to DQ in Gardendale we wanted bacon cheeseburgers and they were out of bacon..........tonight we ordered two double cheese burgers (#4's) and had to pull up and wait for about 21 mins. to get home and find we paid $7.00 for a $3.00 cheeseburger, it was a regular cheeseburger. Called Danielle the Asst. Mgr and all she could say was she was sorry. We had a DQ a few years back that went out of business, well you are well on your way with this one. REAL DISAPPOINTMENT! read more