I heard about Dallas Lease Returns from a friend of mine and I went there to look for a car. I met…read morewith Yulian and I could tell that he didn't just want to sell me a car, he really wanted to get to know me. I could tell that he truly cared about my needs and wants and did his best find the ideal car for me. I haven't currently bought anything from Dallas Lease Returns because we are still in the searching process. I know that with Yulian's help I'm going to walk away a 100% satisfied customer.

After retiring from the military and moving to Texas I was ready to buy my dream car but knew…read morenothing about the process, it's scary but Yulian made sure that every question was answered and all my worries were put at ease! I haven't bought anything from Dallas Lease Returns yet, but I know that with Yulian's help I'm going to walk away with my dream car soon!!

I like honest car sales people…read more And from our latest car buying excursion, we continue to find them rare. For example, one of the other car dealerships prevented us from taking the car to an independent mechanic! You know they were hiding something with the car. Anyway, not only did Texas Cars Direct let us take the car to an independent mechanic, they were professional, not pushy like some of the other guys we dealt with, and easy to do business with. Mike, it was a pleasure doing business with you. Thank you for selling us the newest car in our company fleet! P.S. If you come across a clean, unmolested 1990 to 1993 Mustang convertible, give me a call!

I purchased a Ford F250 from TexasCarsDirect back in September. I flew in from Chicago to pick up…read morethe truck. Upon arriving and meeting with David Urby, I took the truck for a test drive. There was some minor issues but the most glaring was the check engine light. David said the issues would be taken care of, go to lunch and come back in a couple of hours. He called me and said they needed a part that would not be there until Monday. David paid for my flight home and said the truck would be shipped to me. I received the truck late the next week. When driving from where I received the truck, the check engine light came on. I notified him of this issue and he said to have it fixed locally and he would reimburse me. It has been several months and many texts and calls and still no reimbursement. Up until this point, David lived up to his word but I am extremely disappointed to have to write a partial negative review due to not receiving this promised reimbursement. In addition, the check engine issue took two times to resolve, the second requiring an additional cost which I decided to absorb thinking I would get the promised reimbursement. In closing, David did live up to his word on everything until this reimbursement issue so I can't give a 5 star review due to this

Alex and crew are thorough in helping diagnose issues and expedient with repairs and maintaining…read moreour 1984 Mercedes SL500.

I have used Auto Hans for all my Jaguars and Audis. just had my 21 A8L V8 serviced. Now that the…read morecar is out of manufactures warranty , back to Auto Hans. new coils and plugs. great service reasonable price.

I did not purchase a car from here, but wanted to share my excellent experience with this…read moredealership. Cotroneo Auto Group offers an auto detailing service, and I got my 9-year old SUV (new to me) detailed by Paco. He did a terrific job on detailing the interior of my vehicle. I could not find an area that he missed in the interior. He was very thorough. The staff (Robert, Paco, Sheila) was terrific. They are kind folks who care about service. I felt welcomed as soon as I entered their door, and I wasn't even there to purchase a car! Note, I would recommend calling ahead to schedule a detailing appointment as this service is available mostly during the weekdays.

Cotroneo had the exact Porsche we were looking for and at a very competitive price. Karl made the…read moreout-of-state car buying process very easy. He was responsive, took his time showing the vehicle to us via FaceTime, and he walked us through the purchasing steps. Shipping was handled quickly and title arrived shortly thereafter.

Very smooth, seamless transaction. Loved working with Cliff. What a great guy. Couldn't have been…read moreeasier, seemed too good to be true, but it wasn't.

I sold them a car. The entire experience seemed too easy and I was therefore suspicious. I…read moreresearched and was pleased with the results I found as well as how easy the transaction was. They scheduled t meet me at our local Chase bank, inspected my car and had the bank issue a certified bank check. They dropped me off at home. The buyers agent was friendly, professional and made the entire experience a pleasure.

Colin was fantastic! He listened to my needs, showed me the perfect car, and explained all the…read morefeatures. The buying process was smooth and efficient. I appreciate his honesty and transparency. I'll definitely be back for my next vehicle.

Currently working through tax fraud with Starwood. My husband has done a handful of 1099 custom…read morecar work for these guys and unfortunately has been hit with an IRS slap in the face with more than 180k unaccounted for funds that he never did work for. We've completed a written and notarized statement that could jeopardize this entire company at the expense of poor handling of this situation. BE CAREFUL doing business with these guys!

I purchased a 2017 Acura NSX on March 5th, 2023, from Enzo at Dallas Auto Exchange. Enzo helped me…read morebuy the car site unseen. I asked for photos and written verification of the cars condition. I asked him if we could get an inspection from the dealer also. Enzo delivered on everything. He even connected me to the owner, putting the car on consignment. I received the car in California exactly as described. Update: I had some small damage after the car was serviced at a dealer. Enzo helped me provide important evidence to resolve the issue.

Unprofessional and shady business when having a conversation about a car (High End). His use of…read morelanguage and how he articulated his frustration over disagreement about the car was rude and unprofessional. The rudeness started once I brought facts about the quality and integrity of the car. (How the car was traded several times, factory warranty questions, etc). All this was through text and even one phone call. Actually the call was like talking to child throwing a tantrum. I would not recommend this dealer and their cars, and if you are really considering to buy, please do your homework about the history of their cars.

Jawad Zoubi is excellent! I have wanted the Corvette forever and he came through big time! I needed…read morea way to get this awesome car in a way that was still affordable! Thank you Jawad = ) Amanda Meyer

This was absolutely thee worst experience I've had while being serviced…read more As a woman, you EXPECT for mechanics to take advantage of you but it doesn't change the shock factor when someone has the audacity to actually do so. I went in for an oil change on a 2024 / 33k miles. My car is practically still new. I initially received a video of my car suspended in the air, with a technician explaining that everything looks good. Shortly after, I received 4 "critical" recommendations directly to my phone, which included the fuel system, an alignment, brake and transmission fluid.. it gave me the option to add the services onto my appointment or to decline. I did not choose either option as I expected someone to speak with me first. Time passed and my service advisor messaged me asking if I had seen the recommendations... I let him know that I had seen them but I was concerned to see so many issues. At that point he took the time to find me and explain that the recommendations were not actually "critical" but they are simply "recommended" at 30k miles... In my opinion , this should have been communicated before even asking me if I wanted to add these services to my appointment....... It felt like I was being scammed the whole time. My service advisor also told me that my car was sent off for washing and vacuuming.... I am not sure if they vacuumed the OUTSIDE of the car? because the inside was definitely still dusty. (Which is the way I brought it but the point is why would you say my car is being vacuumed and then it was not...?) The service advisor also left a stench behind. I could smell him in my car even after I left When I went to check out, I advised my advisor that I had a coupon.. He then asked to see the coupon so he could take a picture of it with his phone. And he told me next time to present the coupon at the beginning of the service.... WTF does it matter which time I am showing you as long as it's presented BEFORE I PAY? I was informed of the coupon when I booked the appointment, which was available on their website. and THAT representative told me that I did not have to tell the advisor anything because there will be notes of everything discussed... Overall, I felt super violated, misled, and mentally exhausted by the time I left. Also, on the drive home I noticed my car to be a bit wobbly.. I am not pointing any fingers, but the vibe I was given yesterday made me feel like these ppl will tamper with your car! I will be taking my business elsewhere

I visited Metro Nissan this past Saturday for a routine oil change on my 2018 Nissan Altima. I've…read moreconsistently serviced my vehicle at this location for years and have always had great experiences--until now. During my visit, I was advised to complete a fuel engine flush in addition to my oil change, which I agreed to. While the service itself was completed, the issue came when my husband picked up the vehicle on my behalf. He was attending to our 4-year-old at the time and was engaged in conversation with the advisor, Joey, when he noticed the driver's side door had been left wide open. Unfortunately, he did not immediately notice that the back portion of my driver-side mirror was missing--something that was fully intact when I dropped the car off. After contacting Joey, he admitted that the damage occurred when the vehicle was run through their car wash, which he acknowledged has been causing damage and needs replacement. While I appreciate the honesty, I am extremely disappointed that my vehicle was returned in that condition without being properly addressed before release. Due to scheduling constraints (including upcoming travel for my daughter's birthday weekend), I requested to bring the vehicle back on a specific day and asked for a rental car due to the inconvenience caused by their error. I was told rentals are not provided for one-day repairs, despite this being damage caused directly by their facility. I was then escalated to the service manager, Dave, but have yet to receive a resolution. This situation could have been handled much more professionally, especially considering I've been a loyal customer for years. At this point, I'm hoping for a proper resolution but will strongly reconsider returning to this location for future service.

I had a very disappointing experience at Metro Nissan of Dallas. I went to the dealership four…read moredifferent times, driving back and forth while we negotiated the price of a vehicle. Each time we discussed numbers and worked toward an agreement. Eventually we agreed on a price of $31,500. After all that time and effort, they told me to come back the next day and that if the vehicle didn't sell to someone else, then they would sell it to me. That is extremely unprofessional after a customer has spent so much time negotiating and committing to a deal. To make matters worse, Chris in the finance department was extremely rude and dismissive during the process. Customer service like this makes the entire experience frustrating and disrespectful to the buyer's time. I would not recommend this dealership based on how poorly this situation was handled. then they replied to my yelp review as they agreed to the 31,500. I just received a notice this place is is really something.

They make buying a vehicle easy and hassle free. Nobody pressures you into anything. They let you…read moretest drive it to your hearts content and I believe it took about fifteen minutes to get through all the paperwork and I was done. I'm telling you this place is great and the people are great.

Crooks and conmen! Sold us an SUV that we took back for "check engine light" twice in two weeks. It…read morewould literally come in every time we exited the parking lot. Then week 3 the transmission fell apart seriously! We bought a used SUV with no warranty BUT our "sales man" Soso said anything within the first month or 1000 miles would be covered. WRONG, WRONG, WRONG. We paid 10k cash and they didn't fix anything and refused to return the money, fix it or call us back! They are Crooks!