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    Dallas Motor Company

    4.0 (4 reviews)
    Open 10:00 am - 5:00 pm

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    11 years ago

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    Texas Cars Direct - She wants me to buy this for her Dad

    Texas Cars Direct

    (97 reviews)

    North Dallas

    I like honest car sales people…read more And from our latest car buying excursion, we continue to find them rare. For example, one of the other car dealerships prevented us from taking the car to an independent mechanic! You know they were hiding something with the car. Anyway, not only did Texas Cars Direct let us take the car to an independent mechanic, they were professional, not pushy like some of the other guys we dealt with, and easy to do business with. Mike, it was a pleasure doing business with you. Thank you for selling us the newest car in our company fleet! P.S. If you come across a clean, unmolested 1990 to 1993 Mustang convertible, give me a call!

    Sold my 2017 Tesla Model S 100D to Texas Cars Direct on 7/25/26: $16,900 total, $10,852.93 of that…read moreowed to me as equity. They took possession the same day. What followed was 33 days of "we can't pay you until the title arrives" -- even though my lender confirmed in writing on 7/30 that the loan was paid in full. I'm an Army veteran and I handled this the right way: calls, patience, follow-ups, numerous conversations with their manager Mike. The day I said I'd had enough, his position was still that I could go to the DMV myself or wait another three weeks. Dismissive from start to finish. On 8/27 I showed up in person with the lender's paid-in-full letter. Only then did they hand over my check -- dated 7/27, two days after the sale. It existed nearly the whole time they were telling me they couldn't pay. The car had already been resold. (Keep-or-cut sentence:) Nothing in the bill of sale I signed conditions payment on the title. If you sell them your car, demand a payment date in writing. Every date above is documented.

    Galleria Chevrolet

    Galleria Chevrolet

    (84 reviews)

    North Dallas

    Everything about this dealership is excellent. Sales, service and parts are completely on top of it…read moreas I've had to work with them for many years. A+++

    UPDATE: The car we bought was advertised as certified preowned, but they refused to activate the…read morecertification warranty because they claimed to have already put too much into the car to make repairs and wanted us to then pay for that certification/warranty since they were "giving us a good deal." They also failed to provide the state mandated FTC Buyer's Guide at document's signing time and refuse to provide it now along with they refuse to provide us the Car Bravo inspection or copies of any of the inspections that were done. *~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~* Terrible customer service experience. Very money focused. Refused to provide inspection documents. The used vehicle that they swore was inspected and wonderful stopped working in 8 days!! EIGHT DAYS- due to transmission issues and they could care less!!! I wouldn't trust this dealership at all with any vehicle purchases. They'll take your money to boost their numbers and sell you broken cars. People are just another dollar sign and commission. No integrity. Stay away!!! We helped a homeless teen who battled through domestic violence buy her first car and trusted this dealership with her healing journey after much hesitation (their customer service was awful and they hesitated to release inspection documents.) Instinct should always be listened too!! Never again. The car died the day she moved into college dorms just 8 days after purchase and they basically said too bad. SO heartbreaking!! God sees and knows everything. Our hearts are broken for this beautiful girl and what was supposed to be her healing journey. Please pray for our family and stay away from this dealership.

    Metro Nissan Dallas

    Metro Nissan Dallas

    (65 reviews)

    North Dallas

    I had the pleasure of meeting Jaylen the other day. I was stressed over Discount Tire not having…read morethe right tire pressure, so I wanted to go to a dealer that would do the job right. He was so kind on the phone and reassuring he would take care of the issue. I wasn't even there an hour after correcting the tire pressure. This location a bit out of the way for me, but due to the great service I received from Jaylen, this will now be my location.

    I visited Metro Nissan this past Saturday for a routine oil change on my 2018 Nissan Altima. I've…read moreconsistently serviced my vehicle at this location for years and have always had great experiences--until now. During my visit, I was advised to complete a fuel engine flush in addition to my oil change, which I agreed to. While the service itself was completed, the issue came when my husband picked up the vehicle on my behalf. He was attending to our 4-year-old at the time and was engaged in conversation with the advisor, Joey, when he noticed the driver's side door had been left wide open. Unfortunately, he did not immediately notice that the back portion of my driver-side mirror was missing--something that was fully intact when I dropped the car off. After contacting Joey, he admitted that the damage occurred when the vehicle was run through their car wash, which he acknowledged has been causing damage and needs replacement. While I appreciate the honesty, I am extremely disappointed that my vehicle was returned in that condition without being properly addressed before release. Due to scheduling constraints (including upcoming travel for my daughter's birthday weekend), I requested to bring the vehicle back on a specific day and asked for a rental car due to the inconvenience caused by their error. I was told rentals are not provided for one-day repairs, despite this being damage caused directly by their facility. I was then escalated to the service manager, Dave, but have yet to receive a resolution. This situation could have been handled much more professionally, especially considering I've been a loyal customer for years. At this point, I'm hoping for a proper resolution but will strongly reconsider returning to this location for future service.

    Dallas Motor Company - car_dealers - Updated September 2026

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