I had read previous reviews before taking my clothing here. I had seen someone say that they were overcharged for their items, so when I was there, I made sure to ask for what the final price would be for everything. I was told that it would be $88. She totaled everything up in front of me and added tax to it to get that number. When I returned it to pick up the items the cost was actually $108. I asked her how the price changed as the note that I had on my ticket from her said $88. She said it was to account for tax, but I know that's not true because of the number I was given originally. I decided not to fight it because it wasn't that big of a deal, although unprofessional. When I got home and reviewed the state of the items I brought there, I was thoroughly disappointed. The suit jacket I brought in was still dirty, the pants were pressed incorrectly, and the claim number was punched in through every single item, including some silk items that now have permanent holes. I don't understand why somebody would punch holes through delicate clothing items that require dry cleaning. Overall, very disappointed in the inconsistent pricing and the state that my items were returned to me in. read more

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Dallas tailors & dry cleaning is the best. Marlena can handle any alteration task I bring her, big or small. They are timely, efficient and reliable. I highly recommend coming here for all your dry cleaning or alteration needs. read more

UPDATE! Happy to report back and say that I am impressed with how quickly and professionally my issue was resolved. The owner reached out directly and said the shop is under new management and assured me that he would rectify the situation. I understand that issues arise but what's most important is the integrity of a business. Thank you Dallas Tailor's & Dry Cleaning for providing stellar customer service. read more

DO NOT bring your clothes here for dry cleaning. I picked up my jacket and pants, I saw the receipt that stated $67.11 and the old lady charged me $105. I asked repeatedly why did the price jump from $67 to $105. She then said well you were supposed to pick it up yesterday. Where is this policy? She didn't have anything to show me. This is extremely unprofessional especially since this was my first time coming to the business. I will not be returning and neither should anyone else. Also their was another women in front of me picking up her clothes and she asked for itemized receipt. The old lady said "no" "this is total for everything". This business makes up the price of your garments based on whatever scale they feel like. Avoid this place. read more

The service at this shop was absolutely unacceptable. I would never recommend this place to anyone and will be sure to spread the word about how disappointing my experience was. Save yourself the time and trouble and go elsewhere for your tailoring needs. I had an absolutely terrible experience with this tailor shop. I left some swim shorts to be tapered and was told they would be ready in 6 days, which I accepted because it was one day before leaving for vacation. When I came to pick them up on the day they were supposed to be ready, the lady at the counter told me she hadn't even worked on them yet. Unprofessional and unreliable.​ read more

Brought a pair of pants for rush hemming and they did great! Kind people, too. New management is doing great

I recently used Dallas Tailors & Dry Cleaning for the first time and I was thoroughly impressed with their service. Nice and knowledgeable staff. They got out a couple stains that even I didn't think was coming out. I highly recommend this place! read more

I needed same day repair on a dress for a special event and the owner accommodated me. The alteration was excellent and repaired to perfection. She also explained how to avoid the stretching of the delicate lace in the future. I am extremely pleased with her work and service! Thank you‼ read more

Person who seems to be the owner is not very professional. I went there despite the negative reviews but my 2 minute interaction with her only confirmed that the reviews were absolutely true. My favorite jacket needed some repairs and the way she looked at it commenting how I must be really "rough on my clothes" and that it was going to be a really difficult one to fix just wasn't professional. At all. It was probably her way of easing me into the high price she was going to quote. I took my business elsewhere. *She also has a ridiculous sign that says there is a $10 charge for putting up with grouchy or annoying people --- which in my opinion, says a lot about the business. Happy customers are not grouchy. read more

The woman who seems to run the place is extremely rude and seems like she just doesn't want to be there. Because the location is so convenient, I have given this place a few tries and I am done. I was actually dreading going in to pick up my tailoring items today and she did not disappoint with her negative demeanor. The gentleman who is there is perfectly nice and I feel bad that he has to interact with her all day. I do not doubt that she is good at tailoring, but she is not pleasant to do business with. read more

Needed a minor shirt repair that I am happy with. The the place is really conveniently located for me and the lady is super nice. Will go back if I need any work done. On a side note I recommend having cash for transactions under 5 bucks read more

Such a great experience! I'd highly recommend this fabulous tailor! I was honestly a little hesitant. I haven't visited a tailor in a long time and I wasn't sure what was possible. I brought in 7 sets of suit pants and 3 blazers/jackets and asked if she could make the desired adjustments and her reply was "we can do anything you want!" One of the things I asked for was the sleeves on two of my blazers shorted from long sleeve to hit me at the elbow. And even though she said she's never done it before, she didn't hesitate to take it on. They both came out PERFECT! She also tapered all of my pant legs perfectly and made every adjustment I wanted. Plus they got it all done before my trip (that was only 6 days from drop-off) even though they only promised they'd have half done. I'd be willing to be that they will underpromise and overdeliver for you, too, and I don't think you can go wrong here! After many years of not going to the tailor, as a 5'3" female, I am happy to say I found a new place to make my clothes look right on me and I plan to visit here regularly! read more

If I could give this place zero stars I absolutely would. Terrible quality of service, very poor experience. I had then sew on patches to a sport coat, pretty straight forward. The women used zero common sense and sewn the patches behind the lapel. When I pointed out the issue, she immediately tried to blame me, and tell me it was my fault, I know, I don't understand the logic either. To top it off, she then tried to bait and switch the total bill. She took my ticket and increased the total by $30. I refused to pay the added the charge, and after much arguing I finally walked out of there only paying what I was originally quoted. There is a friendly and more cost friendly dry cleansers right across the street, and if you need a tailor go to Nick the Tailor. read more

Took some pants in to get lengthened. I will not be returning because of the horrible customer service and lack of professionalism. When I arrived my pants were not ready so she asked me to wait 10 minutes which I didn't mind but then the two women proceeded to talk about the way I look specifically my weight. They were speaking in Spanish and they didn't know that I speak Spanish. I understand everyone is entitled to own opinion but If you have something to say about a customer wait until they leave!! read more

I have used Dallas Tailors & Dry Cleaning extensively and I am 100% pleased. The manager/owner is very pleasant, honest and very good at her trade. The laundered dress shirts are exactly as I like them done. In addition, alterations are done on time. Marv M read more

Picked up my pants today and she did a great job! First time needing a tailor and I will be back. Easy, nice, and fast.

I've used this place once before (last year) and didn't have a bad experience. However, I went in this week, on Tuesday around noon, ASKING if it would be possible to have my formal dress hemmed and the shoulder straps taken in. The lady proceeded to reprimand me for taking the dress to her so late, but once again, I ASKED if it was possible and a simple yes or no answer would've been sufficient so I could move on to a different tailor. She then told me to put on the dress and she pinned where the alterations were needed. Needless to say, the alteration cost was more than what I purchased my dress for. I asked around other tailors and they all gave me prices that were at least $20 cheaper. I then proceeded to pick up my dress, unaltered. She charged me $10 for her time, which I completely understand, but completely unpinned the dress from where the alterations were needed. I understand, it is her work and effort she put in to pin it, but since I was paying her for her time, keeping the pins in would have been nice too. I think the service was horrible and you'd be better off going somewhere where you don't get yelled at for asking a simple question. read more

I would highly recommend Dallas Tailors! We had them alter a dress for a formal. After having it hemmed, the day before the dance, my daughter tried it on, and the zipper broke (factory default) right there in the shop. They were incredibly kind and assured us they would replace it before the event the next afternoon. It was ready and beautiful the next day - a few hours later. Add to that their kindness, making my rating of Dallas Tailors 5 stars! read more

Had two pairs of jeans hemmed. The hemming was good. BUT, they charge $2.50 to process a credit card transaction! They did not tell me when I brought the jeans in to get measured. I would have brought a check or cash. Since only old people carry checks and cash anymore, they should advise customers of this charge. The $2.50 charge is excessive considering the credit card company only charges 2.5% for the transaction. Oh, and this fee applies to debit transactions too. The cashier agreed that someone should have told me about the fee but went ahead and charged it anyways. Seems a bit excessive and deceiving to me. read more