Working with Mary and Mr Carpet has been an absolute pleasure! They were quick with their responses…read moreand wasted no time getting me a quote and installation date. Couldn't be happier with the service I received :)

There was no bad. Bob help us pick out the carpeting and we're happy with our choice. But we…read morehaven't been contacted since and it was a full three days ago. So we're just waiting, to hear from someone but initial impressions are very positive.

Buying a new kitchen floor isn't something one does often! Materials change, and it's hard to know…read morethe best product for one's needs. We went to DeSitter on the recommendation of a friend. Karen was very helpful, showing us several suggestions which we were able to take home to evaluate. Long story short, our installation went well, very quickly and professionally done. A couple of cosmetic flaws in the materials were detected after the fact. The resolution is in progress (awaiting arrival of replacement materials), but I have every confidence it will be resolved to our satisfaction. Added bonus: the price was much less than expected! (Not cheap...you get what you pay for...but definitely reasonable.)

I had DeSitter Flooring install carpeting in my living and dining room on 3/3/3035…read more Let me tell you, I could not be more pleased. The workers moved my heavy furniture and worked quickly and efficiently. I took a nap while they were working and when I woke up the carpeting was down and all the furniture was back perfectly placed. Elizabeth at the LaGrange showroom suggested a pattern she thought would look good with my furniture and boy was she right! The carpeting looks beautiful. I highly recommend DeSitter and would NEVER think of going anywhere else.

I picked RHF due to the customer reviews. They didn't disappoint. Installed oak flooring and…read morestairs in 2019. The installers were fantastic and knowledgeable. They matched the stain adjacent to a maple floor. I asked about protection for surface scratches since I had a dog business, they suggested Synteko. My floors still look great 7 years later.

I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.

I highly recommend JD Carpet!…read more John was extremely professional, punctual, and he installed my carpet under a quick-turnaround. -Al

John from JD Carpet Services came out and restretched our upstairs carpet which had some creases…read more He did a great job and I would highly recommend him for your carpet needs.

Reposting review. I was quite upset when I entered first review. Through no fault of Hector's, I…read moreleft a one star review. I did not hire him but it is only fair Hector is not punished by the bad day I was having when I entered the first review. Please accept my sincere apologies. Enrique

We hired Hector and his team to restretch our aged carpet. Highly recommended for many reasons:…read more - Responded to a request for an estimate in less than an hour - Scheduled service for within a week - Texted the morning of the appointment to confirm - Arrived 10 minutes earlier than what he said (I appreciate this) - Evaluated our need quickly and re-confirmed price (very reasonable) - Completed the work in an hour - Cleaned up after using his own tools - Masked the entire time

We bought some vinyl plank flooring and had an employee come to our house measure the basement an…read moregive us an estimate on labor to install the flooring. Install date came and the employees who came to do the install did an amazing job and worked with our schedule. Everything was done very well. We will be using Show Flooring again in the future.

This company had good prices and good communication. I bought the flooring and got it installed…read morefrom same company. Kevin and Gustavo were both very punctual, polite, and did excellent work. I couldn't possibly recommend this company more!

Thanks for a job well done!. Service at store & delivery/installation were great. Carpeting is…read morenice.

I have nothing but praise for Karen Gaimari and Yonan Carpet. Karen has been in the industry for…read moreyears but only recently was named Manager of the Oak Park Yonan store. She was patient, kind and knowledgeable throughout my months of shopping, always sharing samples for my difficult project. When it came time to install, Karen sent Ray, a true artisan of his craft. Ray cut, seamed, and edged the multi angled runner on site. It is perfect! Yonan is lucky to have Karen and Ray on its team of professionals. Feel free to reach out to Karen for my phone number if you need a happy client's perspective. There is nothing like new carpeting to lift your spirits and make your home happy!

Having just built a house, i've had my fair share of experiences with different tradespeople -…read morearchitects, builders, painters, carpenters, electricians, interiors, everyone. And i can say with no shadow of a doubt, working with Home Carpet One (Jonathan Carey in particular) comes out at the very top of my positive experience list. For background, I purchased 3 rooms of wool carpet, 2 custom-made large rugs and 3 flights of stair runners with landing carpet. Firstly, their work is unbelievable - Jonathan's guidance and knowledge was so helpful, and gets you your quote quickly and scheduled for install even faster. The installation team are easily the best I've worked with. They come prepared to do a completely custom job that's tailored exactly to your needs, right down to sewing on stair runner edging on site to make sure the colors work once the carpet is laid. They happily resized a rug (on site) for me once i realized I'd ordered it too large, and redelivered the product in 3 days. Today, they installed our stair runners (less than 2 weeks after i ordered them) and the whole way along they checked that i was happy with the look, and offered sage advice on lines and patterns that i never would have thought of. Honestly, don't waste your time going anywhere else - i wish i never bothered with the horrible salespeople i experienced over at the Mart! Great value, fabulous product, and truly excellent service. HC1, you've redeemed my faith in retail!

Haven't received the samples yet, but staff was very helpful and hopefully we'll be purchasing…read morecarpeting soon.

I chose Olson after the positive reviews I read. Jennifer was great and answered all of my…read morequestions. She was patient with me and I did not feel pressured to make a quick decision. I came in on a Sunday and she was able to come out right away to get measurements. I appreciated the entire team contacting me every step of the way. I received a call within a week that my carpet was in and to schedule install. The Friday before my install I received a courtesy call on time window and what to expect. I received a call when the installers were on their way. They were friendly and efficient and left my home clean. I would recommend Jennifer and Olson rug for your flooring needs.

As you can tell from my profile, I don't write many reviews. But I had to stop, collect my thoughts…read moreand write about our experience with Jennifer Pyle at Olson Rug in Downers Grove. In a single word: Phenomenal!! We went in to finally replace carpet that had been in our home since it was built, having now seen it day and night from working at home during the pandemic. We were replacing flooring in the living, dining and family rooms, as well as a 2nd floor hallway and stairs, as well as painting those walls - so not a small investment. And even with lots of online research, I still had tons more questions, not wanting to make any mistake that I'd have to live with for a long time. I was at a stage where I had to see and put my hands on some samples before purchasing. Enter Jennifer..... We went to the showroom; she was friendly, personable, professional, knowledgeable, answered all of our questions (and asked some we hadn't thought of), navigated us around brands and options; and was amazing in turning our vision into reality, including moving forward with actually purchasing patterned (yes, patterned) carpet for those spaces! (Anyone who has been conditioned to always go for safe, neutral single colors in wall to wall carpet, knows the apprehension in doing this...) She came out to get measurements, with samples that helped us choose the best colors for the lighting and coordinate with the incoming paint color. I was extremely impressed when it came time to order - it was clear that she was very experienced in knowing how to efficiently account for pattern matching. When you're paying by the square foot, that matters! Ordering was efficient, delivery was on time; and the installers were Exceptional. We had some big, heavy furniture pieces to move in some of these rooms, even with the small stuff taken out. To this day, I still do not know how some of those pieces got moved....but they got it all moved, carpets laid down and finished all of the spaces, in One Day. They were professional, courteous, efficient, respectful and cleaned everything up when the work was done. As far as the results: I could not be more pleased! Each of the choices was absolutely spot on. Attaching a few photos here; they don't completely do it justice, but a small sample of how patterns transformed those spaces. And as for the carpeting on the stairs..... not only was the install amazing, but the comfort.... it is the first time ever that I find myself actually taking off my shoes and socks to just experience walking on it!! It seems goofy, yes; but in these times when we're spending so much time inside our spaces, the ability to step outside the home office, and onto Instant Zen, was a totally unexpected and welcome surprise. Will Definitely go back when it's time to work on bedrooms!

Super friendly and great service. The rugs turned out beautifully cleaned. The price was on the…read morehigher end, but happy with the results

Oh, my gosh, my rugs look great. The men who picked up and delivered the rugs were kind, the…read morescheduling was easy, the man who does the repairs was available to explain processes and advise me.