Zen appliance is the epitome of high-quality repair service. Even though I have a home warranty and…read morethey always try to shove accord appliance down my throat, I always refuse it and always insist on using only Zen appliance as the company that would service any of my appliances. Top-notch professional service every time as well as guidance on how to care, prevent and otherwise overall health and condition of the unit. Aiden has always been our go to guy every single time. Whether you're paying out-of-pocket or whether you have insurance coverage, these are the people that you can trust. Take care of your things and repair things in a timely manner. Thank you I wish I could give more than five stars!

CONSUMERS BEWARE of these Zen Appliance Company. PLEASE read all the 1-2 Star Comments on YELP! I…read moreshould have read & research on YELP! Just trusted from my (AHS) insurance agent that this Zen Co is 5 Star. NOPE! Thats my opinion & others on YELP! These happened to us. It has been since December 2025 when I made my request for service. For Refrigerator/freezer and stove top/oven appliance. Our Insurance Agent gave us Zen Appliance Co phone number to contact for sooner appointment since the Holidays was getting close. Tried calling Zen Appliances can't be reach , just recording and text. And when they finally did made appointment via text. Made after the Holidays on Jan 2026. And they just text you day before they arrived. You have to make sure that day is clear. Four hour time frame. We made sure someone was home to wait for Zen Tech since waited for these LONG for an appointment. When Tech Aiden arrived only thing came out of his mouth was, BRAG about himself saying his the BEST Technician. All talked & No ACTION! He Open door refrigerator/freezer. Said Everything GOOD! And went open door oven look inside then close. Then he started pressing all the digital component on top of stove. Gotten worst when he was constantly pressing all the digital components, started buzzing sound and clock was working before,not anymore. He told us since after pressing the digital components and gotten WORSTS! Then he informed us he THINKS is Digital problem will order PARTS! Then he turn on oven told my husband to keep on for 30 minutes. House started smelling gas. What's wrong with this situation he left. He NEVER check the back of both LG Stove/Oven & Kitchen Aid Refrigerator/Freezer Appliances to see what was causing the problem. Since smell of gas around house my husband turn off oven for our safety. We open all the windows & doors to clear the gas smell. Aiden was so full of himself, always on his cell phone talking about another consumers appliance problem while here. Not even dealing with our appliances. He just constantly told us I will order parts. No Work Order Invoice given only his word. When delivered will let you know then left. So UNPROFESSIONAL Rude & worst he Lies . Then I found out after a couple weeks later end up being denied cause he reported was different from what he informed us & was supported by his Business Manager Laura who called our insurance gave EXCUSE "Rodents infestation", was a BIG Lie. Cause if that was true the Refrigerator/ freezer would be totally broken. But Aiden said it was GOOD! And our LG Stove/ Oven our problem was we used flicker to light Stove burner & oven was not staying hot enough to bake anything. But our digital components on top of stove was working find till he constantly kept on pressing till broke. But Zen EXCUSE to (AHS) was a lie to make sure we we're denied. If you EVER get these Zen Appliances make sure you used your cell phone video & record there action especially your conversation with there Tech. But if they do the RIGHT thing fix your Appliances then you can just delete afterwards. You won't have to deal with what happened to us over 5 months of dispute though our (AHS). Again if your under insurance coverage for your Appliances. You're insurance will believed the Company that they Referred you to, then you. Unless you dispute. You will END dealing with there Escalation Dept another name for (Supervisor or Higher). I end up getting George that sounded like AI Robot. No Compassion or patience to listen to my concern. He was just reading what Zen Co reported. And ignoring me. EPIC Fail for WORST Customer Service! I was so 'UPSET ", with AHS Escalation Dept. Till my husband encouraged me to call again.So I did on a different day & time was able to get someone who CARE enough to listen to my situations, who I felt understand what we were going though with Zen Appliance Co. This Escalation Supervisor just informed me before I can request a 2 nd opinion need to deal when Zen Co meaning Aiden Tech have to come back. Since she listen to my concern I respected this AHS Sup Agent. But I did informed her might get retaliated by Zen Co. Surely was Retaliated by Aiden & Laura. Finally gotten 2nd Opinion Appliances Co. This Techician from another company did more work to both LG & Kitchen Aid Appliances then Zen Co. They even gave us an Work Order Invoice for our LG & Kitchen Aid what parts will be ordered. I still did take video & photo like I suggested just incase. Just BEWARE Consumers for your protection video or tape conversation. So you have proof to home appliances insurance co. Maybe treated different without Home Appliances Insurance, cause paying out of pocket treated BETTER? Still just my suggestion. Would have given a Big ZERO Star. Needed to put 1 Star on "YELP", so able to put a review. Again just for your protection only. Consumers BEWARE:(

Had a leaky refrigerator and they came out right away and had the problem fixed within a day. Would…read morehighly recommend.

I needed a washer repaired. Robert was able to work after 5:00. He was great at communicating…read morearrival time. He was professional and efficient and met the estimated price exactly. I will definitely call him again next time I need a repair.

I highly recommend Robby's! He was prompt, professional, and did a wonderful job fixing our…read moredryer. He just charged a small service fee, which was reasonable. Robby is a retired former Best Buy repairman who likes to stay busy. Robby's will be my "go to" repair guy from now on. So glad I found him!

Robby was extremely responsive and was able to look at our refrigerator within a few hours. He…read morefigured out the issue in a few minutes and saved me from having to buy a new fridge, and fir a very reasonable price. Highly recommended.

Frank at Magic Heating did an outstanding job cleaning both of our mini-split systems. They were…read moreabsolutely filthy and not performing well, but after his thorough cleaning they work great again. He was professional, knowledgeable, and charged a very fair price for the work. I highly recommend Frank and Magic Heating if your mini-splits need service or cleaning.

We had Magic's Heating and Air come out to service our HVAC system and clean out the dryer…read morevent--and they were awesome! We could feel a difference in our home right away. It had been a while since our last service, and this was a great reminder of how important regular maintenance really is. Frank was our technician and he was fantastic--super friendly, professional, and easy to talk to. He took the time to explain what he was doing and made sure everything was working properly before he left. Definitely recommend Magic's if you're looking for honest, reliable service!

I'd like to recommend a plumber that was sent to my house to fix a problem with our walk-in tub…read more The tub was installed a couple of years ago and is beautiful, high quality jets and even mood lighting. But when the water to fill the tub slowly took longer and longer I knew there was a problem. I called the major plumber companies for suggestions but only was told it would be costly to look at the issue. My home warranty company, Liberty out of NY seems to find the best local contractors and James of Top Brass Plumbing was the best I've had. He did a fantastic job fixing the problem and even did a great job making and access door for future repairs, doing the drywall and painting work himself. He only charged about 800 for everything including parts, an unbelievable price for two days work. He also did some work on my sink and I had to force him to take 25 dollars for the job, he just wanted the cost of the parts. If you need any type of plumbing help call James 951-203-2792.

They are over priced and unreliable. Not happy with their work. The lack of communication is not…read morewhat a professional organization should have. If they work on their communication and pricing, I believe they would thrive as a company.

I highly recommend R&R they were very responsive and came when they said they would. Saved me…read morethousands of dollars by fixing a small leak with my tub.

I had Rodney Morgan come out and fix a leak under my kitchen sink. That was a month ago. It started…read moreleaking again a few days ago. He told me to make a claim with my warranty company, but I don't have them anymore. I asked him if he could come back out and fix it since he's the one who did the work. He just stopped texting me. Try another company that knows what their doing and guarantees their work.

Absolutely a five star experience. I had my heater installed in Sugarloaf by Kenneth , and I had a…read moregreat experience working with him. Very trustworthy, very reasonably priced and from start to finish I'm extremely satisfied with his services. He is HIGHLY RECOMMENDED!

Came out today to fix my heating and cooling have unit. Went above and beyond and was so completely…read morecourteous. Didn't try to take advantage of two women that so many other companies have done. Was so knowledgeable. Even filmed everything while in the attic and showed it to us. Kenneth went above and beyond to help us with other projects in our house. He is one of the real true honest people out there and I would highly recommend him 100 percent of the time. Please give him a try.

I discovered the hard way that the builder placed a water supply line closer to my inside drywall…read morethan the outer wall yesterday while hanging a picture. Yes, water pissing out all over my guest bedroom. We turned off the water to the house immediately & hubby went to Lowe's where we were told to call E & G Plumbing & Drain. As promised Eric showed up on time first thing this morning and got it fixed in a jiffy and at VERY REASONABLE PRICE (another plumber I called yesterday wanted to charge me $750, which is 6 times what E & G charged!!!). E & G are now the only plumbers we'll ever call. Highly recommend them & can't thank them enough for coming to our rescue. We've already passed along E&G's info to several of our neighbors. Thank you Eric.

If you're looking for an amazingly affordable and trustworthy plumber I highly recommend Eric at…read moreE&G plumbing in Hemet, CA. Eric is quick to respond, always does an excellent job, is honest, and reasonably priced. You really can't go wrong with E & G Plumbing.