I have to really thank Expert Appliance Repair , especially Gary! It's not everyday you find people…read morewho are willing to give up their weekend to help someone else whose in a bad situation with a baby!

I would leave NO STARS if I could as THIS COMPANY IS AWFUL!!! I called this company based on their…read moregoogle ad and yelp reviews which advertise a locally owned company. THIS COMPANY IS NOT LOCAL THEY ARE A COMPANY FULL OF SUBCONTRACTORS THIS IS BAIT ANS SWITCH ADVERTISING. THIS COMPANY ADVERTISES THAT IT IS FAMILY OWNED AND OPERATED AND THAT IT IS LOCAL TO OC, IT IS NOT!!! I ordered an oven repair and someone from a company called MY APPLIANCE SERVICE showed up, a subcontractor which I was NEVER TOLD ABOUT. The guy "Nick" who showed up was incredibly rude. He didn't even open my oven up, he googled an error code I told him the oven was displaying yesterday, turned on my oven and said "I don't see the error code now, it's working just fine" Then asked for $75 for the service call. As a female I was feeling very intimidated at that point as I told him I didn't think I should pay him $75 for googling something then turning on my oven, at which point he got angry and raised his voice with me. I was bullied into writing the check to get this man to leave!!! I TRIED CALLING THE 24 hr NUMBER LISTED ON THE WEB SITE AND NO ONE ANSWERED. NEVER NEVER NEVER USE THIS COMPANY!!!

I needed a washer repaired. Robert was able to work after 5:00. He was great at communicating…read morearrival time. He was professional and efficient and met the estimated price exactly. I will definitely call him again next time I need a repair.

Had a leaky refrigerator and they came out right away and had the problem fixed within a day. Would…read morehighly recommend.

Artem and team were prompt and communicative. Better than many appliance professionals i have been…read morereferred from my home warranty Fidelity National Home Warranty to be honest. He was a pleasant to have and did a thorough job to make sure his hob was conplete. Although it did take a couple tries and he did spend time diligently working and researching he would vraxk this case. Diagnostic for the asko dushwasher was difficultit seemed and it seemed like a switch was the issue but he spent his time to check everything and jow everything works. He even came today on Christmas eve.

I'm happy to provide the 1st Yelp review to Artfrost Appliance! I had a great experience with Artem…read morefrom Artfrost Appliance & will definitely use him in the future! My 5 year old wine cooler went out just before my vacation with some of my best wine in it. I found Artfrost through Google & was impressed from the very beginning. His office responded so promptly & set up a next day appointment (Saturday). Unfortunately, he needed to order parts but did this quickly & schedule follow up as soon as the parts were delivered. He was so accommodating to my schedule, which is very difficult, because I'm not home a lot. He also educated me on the different types of wine coolers. He is very knowledable & I couldn't recommend him more highly. He did great work, communicated well, was responsive & just an all round great person! I highly recommend him for any appliance needs & will use him in the future!

I have never ever had an experience with any repair company like Zen Appliance. The tech was very…read morepolite however the company lags in communication and in being efficient in ordering parts and in scheduling appointments. Less than 24 hour's notice for appointment arrival and that is extremely difficult to plan accordingly for people who work. I had to reschedule my appointment, and I am still waiting after 2 weeks for a rescheduled appointment. My claim has-been open since April. Still not fixed. Initial diagnosis was done via Zoom. Do not recommend!!

CONSUMERS BEWARE of these Zen Appliance Company. PLEASE read all the 1-2 Star Comments on YELP! I…read moreshould have read & research on YELP! Just trusted from my (AHS) insurance agent that this Zen Co is 5 Star. NOPE! Thats my opinion & others on YELP! These happened to us. It has been since December 2025 when I made my request for service. For Refrigerator/freezer and stove top/oven appliance. Our Insurance Agent gave us Zen Appliance Co phone number to contact for sooner appointment since the Holidays was getting close. Tried calling Zen Appliances can't be reach , just recording and text. And when they finally did made appointment via text. Made after the Holidays on Jan 2026. And they just text you day before they arrived. You have to make sure that day is clear. Four hour time frame. We made sure someone was home to wait for Zen Tech since waited for these LONG for an appointment. When Tech Aiden arrived only thing came out of his mouth was, BRAG about himself saying his the BEST Technician. All talked & No ACTION! He Open door refrigerator/freezer. Said Everything GOOD! And went open door oven look inside then close. Then he started pressing all the digital component on top of stove. Gotten worst when he was constantly pressing all the digital components, started buzzing sound and clock was working before,not anymore. He told us since after pressing the digital components and gotten WORSTS! Then he informed us he THINKS is Digital problem will order PARTS! Then he turn on oven told my husband to keep on for 30 minutes. House started smelling gas. What's wrong with this situation he left. He NEVER check the back of both LG Stove/Oven & Kitchen Aid Refrigerator/Freezer Appliances to see what was causing the problem. Since smell of gas around house my husband turn off oven for our safety. We open all the windows & doors to clear the gas smell. Aiden was so full of himself, always on his cell phone talking about another consumers appliance problem while here. Not even dealing with our appliances. He just constantly told us I will order parts. No Work Order Invoice given only his word. When delivered will let you know then left. So UNPROFESSIONAL Rude & worst he Lies . Then I found out after a couple weeks later end up being denied cause he reported was different from what he informed us & was supported by his Business Manager Laura who called our insurance gave EXCUSE "Rodents infestation", was a BIG Lie. Cause if that was true the Refrigerator/ freezer would be totally broken. But Aiden said it was GOOD! And our LG Stove/ Oven our problem was we used flicker to light Stove burner & oven was not staying hot enough to bake anything. But our digital components on top of stove was working find till he constantly kept on pressing till broke. But Zen EXCUSE to (AHS) was a lie to make sure we we're denied. If you EVER get these Zen Appliances make sure you used your cell phone video & record there action especially your conversation with there Tech. But if they do the RIGHT thing fix your Appliances then you can just delete afterwards. You won't have to deal with what happened to us over 5 months of dispute though our (AHS). Again if your under insurance coverage for your Appliances. You're insurance will believed the Company that they Referred you to, then you. Unless you dispute. You will END dealing with there Escalation Dept another name for (Supervisor or Higher). I end up getting George that sounded like AI Robot. No Compassion or patience to listen to my concern. He was just reading what Zen Co reported. And ignoring me. EPIC Fail for WORST Customer Service! I was so 'UPSET ", with AHS Escalation Dept. Till my husband encouraged me to call again.So I did on a different day & time was able to get someone who CARE enough to listen to my situations, who I felt understand what we were going though with Zen Appliance Co. This Escalation Supervisor just informed me before I can request a 2 nd opinion need to deal when Zen Co meaning Aiden Tech have to come back. Since she listen to my concern I respected this AHS Sup Agent. But I did informed her might get retaliated by Zen Co. Surely was Retaliated by Aiden & Laura. Finally gotten 2nd Opinion Appliances Co. This Techician from another company did more work to both LG & Kitchen Aid Appliances then Zen Co. They even gave us an Work Order Invoice for our LG & Kitchen Aid what parts will be ordered. I still did take video & photo like I suggested just incase. Just BEWARE Consumers for your protection video or tape conversation. So you have proof to home appliances insurance co. Maybe treated different without Home Appliances Insurance, cause paying out of pocket treated BETTER? Still just my suggestion. Would have given a Big ZERO Star. Needed to put 1 Star on "YELP", so able to put a review. Again just for your protection only. Consumers BEWARE:(

I highly recommend Robby's! He was prompt, professional, and did a wonderful job fixing our…read moredryer. He just charged a small service fee, which was reasonable. Robby is a retired former Best Buy repairman who likes to stay busy. Robby's will be my "go to" repair guy from now on. So glad I found him!

Robby was extremely responsive and was able to look at our refrigerator within a few hours. He…read morefigured out the issue in a few minutes and saved me from having to buy a new fridge, and fir a very reasonable price. Highly recommended.

I'd like to recommend a plumber that was sent to my house to fix a problem with our walk-in tub…read more The tub was installed a couple of years ago and is beautiful, high quality jets and even mood lighting. But when the water to fill the tub slowly took longer and longer I knew there was a problem. I called the major plumber companies for suggestions but only was told it would be costly to look at the issue. My home warranty company, Liberty out of NY seems to find the best local contractors and James of Top Brass Plumbing was the best I've had. He did a fantastic job fixing the problem and even did a great job making and access door for future repairs, doing the drywall and painting work himself. He only charged about 800 for everything including parts, an unbelievable price for two days work. He also did some work on my sink and I had to force him to take 25 dollars for the job, he just wanted the cost of the parts. If you need any type of plumbing help call James 951-203-2792.

They are over priced and unreliable. Not happy with their work. The lack of communication is not…read morewhat a professional organization should have. If they work on their communication and pricing, I believe they would thrive as a company.

Fast, high-quality, and affordable. The team was professional, arrived on time, and got everything…read moreworking perfectly. I highly recommend their service.

Had a air duct and AC replacement (Daikin system). May day…read moreprovided very professional service on time.

I highly recommend R&R they were very responsive and came when they said they would. Saved me…read morethousands of dollars by fixing a small leak with my tub.

I had Rodney Morgan come out and fix a leak under my kitchen sink. That was a month ago. It started…read moreleaking again a few days ago. He told me to make a claim with my warranty company, but I don't have them anymore. I asked him if he could come back out and fix it since he's the one who did the work. He just stopped texting me. Try another company that knows what their doing and guarantees their work.