What horrible customer service! We are traveling and my husband ordered two meals that had two crispy tacos, two fries and two drinks. He ordered three additional tacos instead we got four crispy tacos no fries two drinks and eight chicken soft tacos! We called the store to let them know and instead of an apology we got hung up on!! read more

I wouldn't ordinarily review a fast food place, you get what you get and shouldn't expect more. However, this place took 40 minutes to get us our order and the worker was snarky when we asked about our food. Turns out they let another patron grab our order. Awkward and a total waste of time. Not what you're looking for from a quick stop. They service the drive thru quickly though. read more

Okay I get that sauce packets are a costly thing but on my on line order I asked for a specific amount there were no sauce packets in my bag now let's talk about big fat tacos carnitas beef was salty the ground beef, one was soggy and torn so I put all the ingredients from it and added it to my other taco then it was a big fat taco the del tacos we bought were ok the large nachos were not as good the beans were not fresh they looked like beans you pulled out of a can really thick almost hard I also bought a fresh pico that they say they make fresh daily it was not fresh and even the fries were not great I think I'm going to stop going to this and all del tacos in the av unless I'm starving shoot I'll just go to Taco Bell at lest I know what I'm getting there maybe I'll give the new taco place a try can't be any worse and there were at least four girls working not one of them were nice or even happy Debbie downers........... read more

Del Taco - Big fat tacos - Fast Food Near Me - Tehachapi, California

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When ever we travel we make sure we stop here because we don't have Del Taco in Montana. Love their tostadas and the double del burgers which are surprisingly delicious for a taco joint. If you haven't tried one I highly recommend them. The only negative is this Del taco is not the cleanest they can do better. read more

Good fast affordable with good customer service. Don't know if I'll ever go back to the area but if I do and I want a taco, I'll go here. read more

Del Taco - My masterpiece of a taco - Fast Food Near Me - Tehachapi, California

Waiting at the speaker in the drive through for over 10min, after they said one moment, so decided it was easier to park and go in (no hate really because it's only 2 employees) CORPORATE needs to update this restaurant in general. Definitely their appliances, give it a deep clean and probably give these 2 ladies raises for doing it themselves. Oh wait I think a manager (green shirt) just popped out of the side room laughing and pointing out an alarm thing that was beeping and went back into the side room, not being helpful what so ever to the rush of people. So these 2 ladies a blonde and an older brown haired woman that's the reason for the 5 star the lower ones are due to the neglect from CORPORATE and the lack of staff. When 2/3 people are busting their butts off and another employee is chilling in another room not being helpful is ridiculous. Food was a 2/5 on being okay. read more

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Worst Del Taco I've ever been to. Slow service (waited 20 minutes behind 1 car over looking an empty dining room). I tried it a few times (I guess I'm a slow learner), food has either not been what I ordered, they forgot to give me something I've ordered or now, waited 20 minutes for 1 item. I would have just driven off but I was trapped behind the only other customer. I did see what looked to be a supervisor walk around with a clipboard while I waited. Never again. read more

The staff left drinks out where multiple customers walked past and over them. Because of the uncleanness, I could not bring myself to eat most of the food or drink the soda. When we asked if we could take the drinks since they had been sitting there, the workers refused and were very rude. They also forgot to add the second taco to our order, and when we brought it up, they refused to correct it and insisted their count was right. The food was really gross, and I ended up getting sick afterward. read more

I just moved here a couple weeks ago and this is one of my favorite spots to visit and eat. Everyone has been very welcoming and courteous and always have a smile on their faces and welcome me in every single time and remember to say goodbye and have a nice day. Love it. Food is always fresh. read more

I work across the street and is my go to place for fast food that doesn't taste like fast food.

Go anywhere else... unless you like waiting 45 minutes for subpar food. Avoid at all cost. Taco Bell is better

Ive had zero issues with this del taco. The food is always hot and fresh. I've never had a bad order. The staff have always been friendly, never rude. The wait can be long, but as you should know, they cook as needed. They're not like McDonald's that stacks cooked pattie's that wait for hours on a hot rack to be used. The wait is still shorter than a sit down restaurant. Friends daughter used to work there and said they are not 24/7 because no one will work graveyard. I remember at one point they closed at 9. I know this fluctuates depending on staff. I see people taking away stars because the voice box is broken... it happens. They can't get it fixed the second it happens, they have to find some one to repair it. This town is becoming less compassionate by the minute. The food is hot and delicious, like it's supposed to be. I give it 10/10 read more

Went there for my favorite chips and queso april26th, 5hours later I started puking everywhere. From both ends. Called the manager never heard back, so now I'm putting them on blast. Never trust cold queso... read more

Wow... no zero to pick. 3 highly unmotivated individuals running the place. Cash only but..... they don't know how to make change. Ice and soda fountain down but..... they had you empty cup and walk away so you can go try and come back. Food quality was reflective of those that prepared it. Into the trash it went read more

I wish I could give negative stars! I placed an online order, went inside to pick it up. The lady at the front, Jackie, told me that they were out of ground beef. How does that happen? She then tells me she can't give me chicken because it's more expensive and I didn't pay for that. She sure was willing to give me a cheaper bean burrito though. You would think the cost of chicken came out of her pocket! I told her I'm not taking beans in place of meat and she said "Well, I guess we're at an impasse". She also refused to refund my money because I paid on the app, as if the store doesn't receive the money from in app purchases. None of what happened was my fault but they will treat you as if it was. The only helpful person there was a younger guy, I didn't get his name. This place needs to be shut down and Jackie needs to not have interactions with customers. This isn't the first time they have been out of food when I ordered, Jackie admitted that the owner doesn't keep the supplies properly stocked and that they run out of food all the time. I'll never go there again and I'll make sure everyone I know hears about this, they won't go either. I had to call corporate to ask for my money back, we'll see what happens. read more

My review and tips are gone?? Not sure how that happened. Years ago we would eat here with little to no problems. As time went on this place became worse and worse. Which reflected the grade on the window. I do vividly remember the last time we ate here and we said that is it! We ordered chicken tacos and burritos and literally there was two pieces of dry leathered chicken in one of them. The others maybe 3-4 pieces. The tacos had a sour taste, not sure what was going on there. My ice tea also had a funky taste. It was old tasting and off. That was the last time we ate here. That was years ago. My tip that was removed said "listen to the reviews they are true" I am not sure what the grade on the window is today, I would check before you eat here, also take the time to read the reviews. read more

giving one start because i live in mojave n work in tehachapi so if i order food im praying its correct n i get home n its not . i got 2 red burritos with onions 2 chicken tacos n a chicken quesadilla. so my bean burritos had sour cream with fries in it like why ?! n chicken tacos hard pieces of chicken couldn't eat them n the quesadilla had one piece with chicken the other 2 pieces nothing . tried calling the store 4 times no answer . extremely disappointed.because i'd go back if i lived out there smh ruined my night thanks read more

My spot. Kind of hate that the prices went up. This use to be affordable food. I hate jack in the box buying them out and raising the prices. Establishment is awesome. read more

Just went through today, and had a good experience after a number of failures. If any of the franchise owners are taking note of these reviews: PLEASE PLEASE PLEASE, model your customer service given by your employees after Jackie. I pulled up to the drive-thru menu today, was greeted, given order taker's name, and asked what can be ordered/made to order. I gave my order, it was repeated, and closed with the total due at the window. From there, Jackie greeted me and asked how my day was going - which, for me prompts to ask the same in return typically. Of course before leaving, Jackie asked if hot sauce was needed, and if I wanted my receipt. Napkin(s) we're in the bag. Bam! That's how it should be done. All within less than five minutes. Not ten to fifteen, and not 20+ minutes to include waiting in line. By previous experiences, and similar reviews herein I would agree this is typically your average one star business. However, today was different for Del Shocko - I mean, Del Taco. Today was one for the win column. Today, Jackie earned yall an extra star. Keep it up! On the road to improvement! read more

Simple the tortillas were stale and hard, the Tea was old and sour, the employee was even worse than the food. She was rude making up things calling them Health Laws, like I cant take the bad food and drinks back its against health law. NOT. But not washing your hands certainly is, maybe you need to wash everytime you leave the prep area when you return. Wash the Tea Container out between batches, throw away the old dried out tortillas. Our whole breakfast ended up in the trash at McDonalds. read more

Del Taco - Proof of purchase - Fast Food Near Me - Tehachapi, California

I have to give one star for operations. Two for two on waiting over 30 minutes for my order of sub-par Del Taco. Order placed at 12:29 and received at 13:06 after my order dropped off the screen from timing out. No more business from me. read more

Left 2 desserts off the order and seems to be a pattern while they are goofing off in the kitchen. No one seems to take charge like other great Del Taco restaurants I've been to. Try to call and no one answers the phone either. Didn't give me a receipt so Pretty bad. read more

This is what the Tehachapi Del Taco restaurant thinks a Del Cheeseburger should look like. It looks like it was run over after someone stole the lettuce, tomato and onion and flavor. I didn't ask for any substitutions or make any changes. The fries were cold and soggy. I'm done with this location. Zero pride in their work. read more

Del Taco - Del Cheeseburger - Fast Food Near Me - Tehachapi, California

I went to the Del Taco in Tehachapi today to just get a drink. The girl who helped me was in the middle of changing the trash bags in the lobby and after she was done I watched her go back behind the counter to go bag a drive-through customers food with the same gloves she was wearing when changing the trash. Then she proceeded to help me with my transaction with the same gloves. Highly unsanitary, get it together. Thank God I only got a drink cuz otherwise I would have walked out. But I know for sure that will be the last time I order from that del Taco. The girl who helped me had shoulder length hair. Very disappointed. read more

Ordered my food at 6:03. Arrived to the drive thru at 6:24. I was told that there is no cook working so they are not making food. Are you serious? They had my number from the mobile app so they could have let me know that their restaurant was unable to make food. The person working the drive thru did not care at all and just said "nothing I can do" what's the point of paying someone to work if they can't make food? This place is a joke. read more

they don't make anything right!! and they completely messed up the whole order, i got an extra fry insead of 4 churros and they put no onions on my burger and they gave me a quesadilla that had looked ans tasted like is was soaked in water.. read more

I can see why this place has two stars the the drive thru order thing is out of order so there is a sign that says pull to the window. Had I know I would have gotten out of line instead I been sitting here for 15 minutes and I haven't even ordered!! Ridiculous!!! I ended up driving through once it was my turn. Zero urgency or customer service. Thank God Taco Bell is just up the street!! read more

I never had a problem with the food at this location. The reason why I give it three stars is because of the customer service. The customer service is hit or miss. Sometimes it's good, sometimes not; depending on who you are dealing with. I've also had issues with my orders not always being processed correctly. Recently ordered an epic loaded queso burrito and ended up with an epic fresh guacamole burrito. Also, wait times can be a bit long. I am a bit disappointed because other fast food locations in this town have better service. Also, I've had more pleasant experiences at other Del Taco locations like the ones in Ridgecrest and Simi Valley. I do hope they hire better quality employees in the future. read more

Door says open until 10pm. 6:36pm and a bag is tied on the inside of the door handles so you can't come in.

Sure it takes awhile so go inside and order, it's quicker plus you'll get a behind the scenes glimpse. The menu is huge so the prep is intricate. Always consistent, always fresh!!! read more

We came by for dinner and had some coupons to use. The coupons specify that you can only use one per order so we went inside to order separately. We were wearing our masks and standing there for a couple of minutes before somebody behind the counter said that we could only go through the drive-thru. No sign. No locked door. How were we supposed to know? Now we are stuck behind cars we would not have been stuck behind otherwise. And not sure about the coupons. Turns out they let us use the two coupons we had so we saved $6. Alright. I still had to get gas and get home so the food was not as hot and fresh as it could have been. Not terrible though. Could have been a better visit but at least the food was edible. read more

Y'all hide at night and act like you're closed at 1:09 am on Halloween. You guys answered and hung the phone up when I call as well

If the option existed to give 0 stars, I would... however, like the other 101 reviews ahead of mine, this place is the worst Del Taco in the state of California. The only thing fast about this place is the diarrhea you'll get after eating here. It took over 20 minutes to get the food that I ordered in the dining room. Silly me thought with zero cars in the drive thru, it would be fast to go in... wrong. I witnessed an employee lock the door and turn customers away from the dining room at 2 o'clock in the afternoon. Upon my exit, there were 30 cars in the drive thru. I tried to warn drive thru patrons to go anywhere else, they didn't listen. Do yourself a favor..... drive to Barstow, or anywhere in the state of California before ordering food at the tehachapi del taco, you'll get your food faster. I considered going behind the counter and making the food myself, but then I remembered the employees are making $15 an hour to make my burrito. read more

Went through the drive thru and the woman working the mic was so rude I waited in line to just leave. Don't waste your time

couldn't get someone to take my order in the drive thru or front counter and then when I finally got to the window the manager ignored the hell out of me this place has terrible customer service read more

Went to get a drive thru order at 7:53 pm tonight. Sign says close at 8:00. Was told that they were closed, however I was blocked in from getting out of the drive thru as they fulfilled the car in front of me's order! Very unprofessional. Honor your posted times read more

This has to be the absolute worst Del Taco I have ever been to. It's dirty, the employees don't wear masks and they are extremely lazy and slow. Plan on spending 30-60 minutes in the drive thru because the dining room is always closed for some reason. And good luck on them getting your order right. WOW. JUST WOW. read more

Middle of the day and took 25 min to get through drive through with 5 cars in front of us. Ridiculous.

Juat awful!! Food and staff. Came here as we are travelling to visit family. The lady refused to come to the front to greet us just yelled from the register at the drive thru window. She was very condescending. We got our food and the nachos were missing all the toppings but cheese and beans. She apologized and they threw a few tomatoes and jalepenos and handed us a cup of sour cream. It was literally like 5 jalapeno slices and when we asked for a little more she said we had to pay for them. My daughter had hair in her food and the other had undercooked fries. Then as we sat there with our garbage food the lady yelled at the staff and there started complaining how other people make more money than her. Then as I walked out I saw the sign saying the health dept gave them a B rating... hmmm.... this place gets an F from me, it's a joke read more

I'm done with del taco. Loved their fish tacos but lately they are very hit and miss and mostly miss, either cold or overcooked. Went last night and ordered and we got fish taco and all it was was the breading, horrible. The other one was so tough could hardly bite into it. Ordered quesadilla and it had very little cheese and overcooked (the flour shell). Think I will stick to going to taco samich! read more

Del Taco - only breading...no fish! - Fast Food Near Me - Tehachapi, California