How do you even serve eggs this undercooked? I mean I like my yolk runny but not the entire egg runny. Oh, and all I got was the eggs and hash browns from my grand slam, they didn't give me my sausage bacon or pancakes. Really curious as to how you mess up one of your staple dishes? Lol are you even really a Dennys? read more

Denny's - American Near Me - Gilroy, California

Great Customer Service The girl that help us was amazing Her name Amelia Great service And Great food too 100% satisfied read more

An advertisement that Denny's has states "score a free Grand slam - just for being born. You don't have to sign up for any emails". My dad went into Denny's on his bday and ordered a Grand Slam and stated it was birthday. The waitress claimed they no longer doing that. He showed her the advertisement which states the free grand slam. After going back and forth with the waitress for a while she said, "we'll do it this one time" as if she was doing my dad a favor. Her attitude was rude and when she brought out the meal she said, "well something is better than nothing". Her customer service skills were lacking to say the least and her attitude was completely unnecessary. I don't know if all Denny's locations treat their customers with such disrespect but this location in Gilroy certainly does. Needless to say we will not visit this location again. read more

One of my favorite Denny around! The servers are fast and genuine even for 3 in the morning with tons of people. I go every weekend and they never fail to provide great service and care. Kody and Carlos are usually my servers and they are great! 24 hour service, great food, great customer care, say no more Dennys in Gilroy got you! read more

The worst customer service! The staff was just standing around on there phones and talking to each other!

I ordered the chicken biscuit & gravy bowl. Instead, I got 2 eggs over hard and burnt at the bottom, biscuits as stale as a rock I can't stab with my fork, and instead of gravy, they gave me a tortilla. They also gave me a handfuls worth of dried out hashbrowns for $5. read more

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We came to Denny's to have breakfast and because it's known for its quick and consistent service. We sat at the the bar fir quickness and NO ONE even asked if wanted anything to drink. We asked for our waitress and we got doey eyed waitress that took our order and forgot about us. She was to busy gossiping with the other waitress. Everyone was gathered at the counter but no food was flowing. They were getting so confused on how the kitchen flowed. People left because the service was so bad and had been waiting for over an hour. We never checked on or told anything was wrong just ignored. They were giving to go orders and on line orders priority over the customers they had in house. Who had been waiting over an hour read more

Denny's - American Near Me - Gilroy, California

If I could give negative stars I would. From the moment you walk in no greeting I understand it's busy if you say attending 5tables 10guest. Is not busy. Anyway that is not the issue the attitude of all was nasty horrible attitude rolling eyes when you talk/complain to them MANAGER OR UPPER MANAGEMENT really needs to come and check this place out. Undercover boss. Just to get a taste of what ppl go through. read more

What can I say. Went there for a great breakfast experience and got exactly that. Eggs over my hammy, right amount of eggs, cheese, ham, butter and toasted sourdough. Coffee refilled, oj pulpy like I like, and water ice cold. Staff friendly and prompt. Thank you very much read more

Denny's - American Near Me - Gilroy, California

If I could I would give this restaurant 0 stars! I love Denny's but customer service is terrible At this location! The women there don't greet you when you come in and they give you that look like telling you to leave! They just leave you there at the table and Take forever to get your order in Even with an empty restaurant! Now I know why it's always empty! Never go there! read more

Great customer service! Food is great! Great place to come and have breakfast or lunch. Employees are friendly and professional. Will come again. read more

Good services, and good food costumer service was great, would recommend would come again

How is this restaurant still open? They made us wait for 10 minutes while there is no people in the restaurant. They forgot to tell us that basically had nothing in the menu. My goddaughter ordered a chicken Alfredo . No pasta. And no chicken. So then she decided to order a breakfast plate and a side of Apple dunkers. NO apples. Insane . Basically they have no chicken and we are forced to eat red meat.We should of just walk away. While I don't blame the waitress, management should get their act together. I will never ever will come here again. read more

Had one of the weirdest visits, service was horrible , food was over salted and we complained about the t bone steak being over salted and the waitress Alondra (big Mexican girl) just walked away and didn't say anything and came back with the receipt about 5 minutes later, she dipped her thumb in the ranch while trying to set it down on the table and didn't offer a new one, didn't offer to go boxes , just horrible service , recommend to find another restaurant if you're looking for a pleasant diner. read more

Way to long been here more then 45 minutes still haven't got my food..walls are dirty they need to deep clean all dust build up. I suggest you pass up this Denny's and go to the next one. read more

Came in a couple nights ago and this place was busy it took quite a time for us to be seated but the wait was worth it the food was hot and good. They looked short handed because i saw one of the guys who was helping in the front go straight to the back and start cooking. Great effort and i will be coming back soon! read more

We went to have a birthday lunch in the Gilroy location today and they were not busy at all. We waited about 30 minutes to be acknowledged and they only came to us because a customer who came after us went to them to get their attention. I politely told them we had been waiting awhile and her response was yea I know i hadn't gotten to you yet. They finally sat us down along with all the other customers who showed up after us. We were the last people to get our order in. We waited over an hour and 10 minutes to finally get our order. When it came we had no silverware which I had to ask for them. When I went to eat I seen something on my bread. I told the server and he said it was butter!!! I told him it was mold. He than said let me get you some more bread. He didn't even offer to take it back for a fresh plate since my eggs were next to the mold. I asked him to take the whole thing back and give me my check. Very unsatisfied with there service. I will not be going back ever. I wanted to give them another chance but this just did it for me. read more

Denny's - Molded bread. They said it was butter. - American Near Me - Gilroy, California

One party in front of us, 2 people when we walked in, they said they had been ignored for several minutes at the host station. Went to register and after waiting 10 minutes was asked what we wanted. Said a table for 4, mind you, while we were waiting we there was a table waiting to pay for several minutes as well, and it was a table of 4. People behind the counter would walk by waiting customers, then just go back behind the counter and fill syrup dispensers instead of helping people waiting... not sure but all employess wanted to ignore people and give attitude... When we finally did get helped the host/cashier pulled a 45 minute wait out of thin air. Needless to say we took our business elsewhere. I will bever go back, and though on our long drive there were plenty of Dennys, we choose to dine somewhere else tonight. Simple fixes would be. Acknowledge customers waiting, and if there is going to be a wait of more than a few minutes to even ask them for a party name or size, let the customer know. Note, they were not actually busy. read more

I love this place always clean manager Juan Rodroguez very nice and pleasant good service

Came today to have breakfast. Amelia was our hostess, such a good host Denny's need some more employees like this very courteous, polite, and a beautiful smile. read more

My wife and I went to Dennys for a late night dinner. We had Charlotte as our server. We were super impressed with her customer service. She was very polite, attentive, helpful, and quick. She made it a pleasant experience for us. read more

Went to try Dennys today with the kids for the kids eat free event. Food is always not that great but our kids wanted the milkshakes which are pretty decent. There was an event going on so why not? After finish eating, the bill came out along with my kids meals being charged. I asked the waitress I thought kids eat free? She said I don't think we have this event. I literally told her there's poster everywhere outside of Dennys. Afterwards she spoke to her coworker and came back to tell me I had to tell them beforehand and she can't change the reciept anymore. BS. I told her there wasn't any fine print stating I had to tell them beforehand. Anyways we paid for the bill along with 18% tip. It just irritates me when business do these kind of shady tactics and deny it. Never going back again. read more

I had a great breakfast to go on a busy Thursday morning. The food was great, and the additional hospitality from server "Amelia" was even better. Her cheerful attitude & attention to patrons waiting be seated was delightful. read more

$2, $4, $6, $8 Their commercials get to me, I suppose that's their job. 3 people 830PM & this was one of the only places open. Ordered: -$8 spicy steak http://www.yelp.com/biz_photos/ytHYhFua7Gwgvu1Sne-OuQ?select=fXGXQ2h1PbaqKTYFUnvZRw + garlic bread + fountain soda/coffee with veggies rice pilaf & fried potatoes http://www.yelp.com/biz_photos/ytHYhFua7Gwgvu1Sne-OuQ?select=E084jK9-WYtNk4KIU3Irig -$8 spicy steak + garlic bread + fountain soda/coffee with onion rings & corn -$6 bbq pulled pork sandwich with dippable veggies & fries Spicy steak was not spicy, I asked for the sauce to be on the side, I didn't get it on the side FAIL #1. It wasn't as spicy as I imagined it to be which was good. It wasn't a slice of steak but ground beef. BBQ pulled pork sandwich was nice & tasty. Dippable veggies were 3 baby carrots, 3 slices of zucchini, 2 celery sticks with ranch dressing. Somehow I expected it to be much grander. We ordered to-go & when we checked in the car, we realized the veggies weren't there so my mom went back to ask FAIL #2 Sis and I got full off of the sides, didn't even eat the main entrée until later. My fried potatoes were really good, probably the best side out of all the sides we got. The pricing wasn't bad, just the many FAILs were bad. read more

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Not even time to close. And not that many people in dinning. Maybe 2 other tables. We are told to wait they are fixing a table for us 2 and another 2 people that were waiting. After waiting they come back and said they decided they closing the dine in. Only taking to go orders. Pathetic! I could understand if they were really busy or didn't have enough staff. But it's ok. Why we won't be coming here again. read more

STAY AWAY!!!! Omg I just left this place. Don't waste your time or money. I ordered my meal. It eventually arrives to the table after the rest of my party has finished eating there food and is missing 3 ingredients that are standard to the plate. I asked for no substitutions. How can it be supreme with no meat. I finally start to eat and they start using chemicals to clean the restaurant now all I can taste is those chemicals. read more

I went to denny's and I was waiting but there was nobody in front of me it took more then 30 mins to get a table and I was waiting for 30 mins again they skipped me and my family read more

I visited last night(sunday) and it was quite busy. And only two servers, a red hair girl and a really tall guy. We waited for about 20 minutes to be seated. Our server was the guy i believe his name was Ivan, he was very apologetic for the wait, and took our order. We were expecting our food to be late, but it was delivered in less than 15 minutes. Both our sever and the girl kept checking in on us and the table even though they where very busy he made the experience better. read more

I'm giving 5 stars to Amelia for saving the day, wonderful waitress and very sweet but deducting 3 stars for the food and overall experience. We stopped in on Friday 11-4-22 around 2:20. Took a long time to be acknowledged and find a clean table. Took even longer to take our order. We ordered coffee, a couple of Everyday Slams, a side of toast and a side of hash browns and coffee. I thought our order was NEVER going to get there. About 45 minutes later the guy brings it and I noticed the toast was stone cold so I asked for hot toast. We we dug into our meal it was stone cold....not luke warm but cold. After the long wait I was really disappointed and I knew our waiter wasn't coming back so I went up to the counter and let them know. Amelia came over and redid the orders in fast time. The bacon and sausage was still cold but we just accepted it. Amelia was super sweet and eagerly jumped in to fix things. We asked for her hours and because she was so amazing we'd like to give this another try and be seated at her table from the beginning. My husband and I actually like Dennys, especially for lunch. I'd line to point out the we live by the Morgan Hill Dennys but that location is so uncomfortable to eat in. It's freezing in winter the and hot in summer....this location has no concept of using the HVAC and the temperature is so awful it's miserable sitting thru a meal. Santa Clara Dennys is nice but the one in San Jose on Blossom Hill and the worst service on the planet. So, bottom line, the Gilroy location was warm, first impression not so good but Amelia was fantastic enough for us to try again soon. read more

It's what you expect from a Denny's. Good service. Yummy breakfast food. Had the blueberry pancakes & they were pretty delish. I'd come back when I'm craving coffee & cheap breakfast! read more

Denny's - Yummy blueberry pancakes - American Near Me - Gilroy, California

Waiting for more than 10 minutes for a server to take our order, were as the tables across from us had a waiter and promptly took their orders. We walked up to the kiosk to notify the manager and there she is talking to the host's about how to maintain a clean sidewalk. I think the manager should be walking around to make sure customers are being serviced. read more

Lol yeah... Surprised I have to agree with most reviews here. Been without a refill on soda or coffee since we ran out the first time. Asked for diced bacon on my food, it was forgotten. Asked for side of bacon, see disgraced bacon in photo. Roommate asked for no mushrooms, mushrooms on his plate. Had to ask for refills because waiter was overlooking everything. What. A. Shitshow. Someone else posted about the skillet handle... Hey, think we had the same one!!! Overall, this was a shitty experience. I came here last year and service was way more acceptable. Keep it classy, Denny's. read more

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Went there yesterday evening for dinner at the Gilroy restaurant. We waltzed in the door and saw the place was almost empty. We waited as as the sign requested. Everything went off the rails from there. There cashier was deeply involved with a party who were having a problem of some sort with their card. Fair enough, but she didn't even acknowledge us. Didn't even look up and nod. So we stood for a while, then sat down for a while. A long while. Did I mention the place was almost empty? About 4 or 5 other parties. Eventually a hostess (I guess) came over and fiddled around 2 ft from us. Still no greating, no acknowledgement, not even eye contact, we might have been invisible. We waited and waited. Finally we had had enough. We got up to leave and headed to the door. We got up to leave. Suddenly the hostess was right there! She noticed us! Too late! I told her we were going to Applebees. She told us they were just clearing the table. So we went down the street to Applebees. It was really good too. If someone had just looked towards us when we walked in, and just a couple times said something like "welcome" and "we'll be right with you" and possibly "we're getting your table right now", we probably would have stayed but evidently they're just too damned important for that. Maybe they really believe they are the only eatery for 50 miles either way. Bottom line, NEVER AGAIN. read more

They don't deserve any stars!! I was just here and the food and service was horribly disgusting!!! My bourbon chicken was half burnt, with barely any sauce on it, the breakfast sausages was cold, the toast was burnt, the decaf coffee was like water, so I asked for regular coffee and she brought me a cup with lipstick stains on it!!! Yuk!!! Never coming back here again!!! Not worth risking my health and catching something from this unsanitize place. Not to mention it's cold season with so many viruses going around... NO THANK YOU!!! read more

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The food was awful The eggs were greasy the bacon was hard the pancakes were really really sweet I would not recommend going to this Denny's thank you read more

They were a bit short staff and that's what makes this a good review our server Mathew D was great! He let us know what was going on and kept us in the loop as to our food. When the food came it was fresh looking. I had a veggie omelet and it tasted wonderful. Just one note they need to hire more servers for the amount of customers. read more

I've order online. Food was ready on time. I specifically asked if silverware and napkins were in the bag. Person who handed me the food assured everything was already in there... well it wasn't. Those little details can ruin someone's breakfast for sure when you can't enjoy your pancakes because there's no syrup. You have no napkins or silverware so if you happen to want to eat somewhere outside.. read more

Good prices but Server Erika made our breakfast extra special. She even took our photo. read more

Denny's - American Near Me - Gilroy, California

We had such a great service! Ivan helped us so fast and attended us perfectly! Thank you so much for a great service! Definitely coming back to this Denny's! read more

If I can give it 0 stars I would! Lmaoooooo I called for 2 desserts and they said it'll be ready at 9:27. They had me wait for 45 minutes later! Denny can SMD! read more