We came here around dinner and the place was nearly empty... that gave me pause and I should have trusted those instincts. Walking in my first thought was the place smells like the 80s, maybe I'm crazy but I swear I can smell the cigarette smoke in here. Walking to the booth I stepped in a sticky spot and she almost slipped on a slick spot... Wow. Service was friendly enough but slow and not knowledgeable at all. So I got a caramel cold brew and this thing was fire! I'll give them that at least. But that is where the good part of this meal begins and ends. I got a sampler that came with a choice of 3 options and went for sliders, boneless chicken wings, and onion rings. She was craving the tenders and fries, it was the whole reason we came. My burgers were basically inedible. I choked down one but it was dry and just plain bad. The wings were just okay. The rings were hard and flavorless. I was starving but still ate very little. Her situation was the same. Hard and dry tenders with seemingly old fries. Even the sauces tasted off. Paying, they asked if I wanted to round up for charity. When I asked what charity the girl thought hard for a few seconds and then said "kids with cancer?" When I said sure, they wanted me to round up more than the change which wasn't really what I thought I'd agreed to. I'm still not really sure any of that was legitimate... My stomach was upset almost immediately after leaving and it didn't really recover for a few days. How does this place survive so close to the mall? There are so many places to eat near here. This was one of the worst meals I've had ever. Period. Just stay away from this Dennys. read more

Denny's - All nearly inedible - Diners Near Me - Gurnee, Illinois

Taking so long not too busy only few tables the table next to us and we order after them almost same time and they have 5 people and I have 2 people and had to wait like after 30 minutes and they finished and left and we still waiting?? What happened? However the server is so nice . Food serve warm and my French toast are burn and dry read more

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The Denny has out done themselves not sure how they are able to lower prices. But i have been there twice in one week they are offering few meals at $5 I paid with tax $5.48 food excellent had eggs toast hash browns. They are also 2 lunch specials for the price . Polite clean good customer service. Thats what counts read more

Went there by my self at around 1:30am and now it's 3:00am and I haven't still haven't gotten my food, I didn't order a lot of food only asked for a cup of water and a diner dipper, 30 minutes pass I don't think anything about it other than the fact new and big groups of people 4+ for each new group come in and get their food first then the hour passed people have came and went and I still haven't gotten my food I'm tired and still no food horrible service read more

El lugar estaba limpio, con ambiente casual, poca clientela, y la señora Kimberly G. que se encargó de la mesa fue bastante cordial y amigable, proporcionando un muy buen servicio (por ella le doy 2 estrellas a este review). La comida fue regular, un poco extra dorado todo lo frito, desde el pescado hasta las papas. Tuvimos que cambiar los primeros nachos ya que trajeron el pelo de quien estaba en la cocina. No sé si el dueño del pelo era Martín o no, pero fue el nombre que mencionó el gerente cuando devolví el plato. Encontrar un pelo en la comida no es solo poco higiénico y desagradable, sino que es también una razón para que las personas que están preparando los alimentos se cubran la cabellera, cosa que noté que no hacen en este restaurante. No creo que vuelva porque la forma en que manejaron esta situación no fue de mi agrado, ya que para ellos fue como si nada hubiese pasado. En fin, no recomiendo este lugar. read more

The restaurant is very clean inside. The wait staff was all very friendly and cheerful. The food was great too. We each had a French toast slam. The only downfall was their computer kept freezing so paying the bill got backed up. read more

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I really enjoyed the food and experience. I wish my server had greeted us in the hour I sat empty handed. It's been while since I've had such horrible service and vibes from a restaurant read more

Food was pretty good but took a very long time and my sausage was disappointing eggs were pretty good my server was very nice but took 15 min to get a water witch is crazy but over was pretty good. read more

The food was great hot and fresh and we had a nice waitress I think her name was Sadie not sure but she was nice friendly and cool and she gave directions to the to a store we were looking for I'd definitely come again read more

Manager was incredibly unprofessional, unfriendly, and unorganized. When it came time to pay manager was crashing out on the computer system and taking out his frustration on the customers. Very disappointed with the service we received. read more

Dennys is where you go when you're drunk, on the holidays when you don't want to cook, or for the nostalgic feels. Dennys Gurnee seems like they have remodeled a bit. It kinda looks nice inside. Good for a quick breakfast for dinner diner meal. Service was great and got our food fast. read more

Denny's - Everyday Value Slam with Seasoned Fries - Diners Near Me - Gurnee, Illinois

Excellent food and service. Fast, efficient, priced reasonably. Would recommend Dennys to anyone.

Just left there and Keisha the General Manager, took good care of us three. There was a minor issue and she took care of it right away

Dennys was definitely better before because of its attention, tonight I decided to go to dinner with my friend and we did not have a good experience, NOBODY ATTENDED US, we waited 15 minutes and no one even came up to greet us, when we left the waitress asked why we come on? Is it serious? WTF!!!!! read more

terrible service, stuff was forgotten, checked on once, took forever to get drinks & get food, we got there at 10, now we are leaving at 11:20.... we finshed eating at 10:50 and got the bill at 11:18. our waitress was very rude, and the food was terrible, cold and disappointing read more

Terrible service. Staff clearly doesn't want to be there. Go anywhere else. Can't review the food since I never got a chance to order any.

Perfectly pleasant experience. Still pretty affordable, prices haven't gone up that much at Denny's. Had a Moons Over My Hammy, boy did it hit the spot. Fresh and tasty, as expected. read more

I had a senior discount that they checked off everytime I purchased a meal. They changed managers and they wouldn't check off my last check on that card! I would then get a free meal, of course! I paid my bill, tore up that silly card and I have NEVER gone back. I was really embarrassed. Everyone standing and waiting saw this. read more

I love Dennys so much the food is super good and my online friends is also loving Dennys

Fries were dry and hard like they refried them burgers were flavorless and every customer was complaining about something it was probably a sign to walk out but we stayed and suffered read more

The food was really great and the service was excellent!! The food compared to Texas, it is so much better here! The Gurnee location. Philomena is great! read more

Denny's - a person holding a business card - Diners Near Me - Gurnee, Illinois

Terrible don't try the only good thing was there bacon jam. the bacon was crispy and good but the tomatoes were nasty it made the blt sandwiches taste off the milk shakes were good though. The customer service was bad we had to wait 30 minutes for our food to get done. The ceiling was leaking on top of the table and it was really cold they had no temperature control. The food came to us cold we had to get it heated. The hash browns weren't cooked enough not enough union rings and there omelets are smaller.bad experience for the cost read more

Visiting Gurnee at the great wolf lodge my party of 7 decided to grab Denny's for breakfast and I really wish we would of drove the extra few minutes to IHOP, I'm sure we would of had a better experience. They offered no vegetarian omelette, which is whatever except she told me we could get the meat omelette and just take the meat off (so cheese and like 3 veggies) cool so I'm like Will it be cheaper since I'm not getting the meat or would it still be $12 she said the price wouldn't change. So obviously I wasn't ordering it. 7 people seems like a lot right these kids barely got food and it took well over 30mins to get our food Atleast 2 people that came in after us ate first. The waiter wasn't friendly it just overall wasn't a good experience. Definitely wouldn't go back and definitely wouldn't recommend. read more

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Great location, always clean and friendly. Special thanks to Philomena for always being so kind!

Waitress was really nice at first. But then---Food was left sitting in the window for five minutes. Cook rang the pick up bell two times. She has been taking payment at the register and didn't wash her hands before serving (new precautions in place for covid-19?) Asked for lightly cooked pancakes. Pancakes were dark. She did offer to replace. I hate waste. If that's what they wanted to serve that's what I'll take. Bacon wasn't brought to the table. Had to go find it. Waitress told the cook the pancakes weren't right and then proceeded to say loudly to the cook where everyone could hear "they are out there picking them apart". Man at the next table was laughing. Later she returned and argued about it. Horrible experience. Won't return to this location. The manager did apologize for the waitress behavior when she wouldn't refill the drinks. Dennys normally has the best pancakes. They don't even need syrup if they aren't overcooked. Disappointing read more

Denny's - Dark pancakes that were ordered lightly cooked - Diners Near Me - Gurnee, Illinois

Ordered online and time range given. I walked in a few mins before the beginning of the range. Within 20 secs, I was asked my name. It was finished up within a minute and I was able to walk about with fresh hot food. I like the family style breakfast for my crew of four. read more

Recently my wife and I went back to Denny's after a long hiatus and were pleasantly surprised! Denny's has really stepped up their game. Everything was really good! We will be returning. read more

Adriana is the best server the team is great 5 star management is awesome !!! Clean restaurant and smells good. Adan has a great memory he always remembers my order is on point. read more

We came in @ 7:30 pm. My husband had a double burger, cheese & caramelized onions and fries. It was hot and so delicious. I ordered a two egg cheese omelette, hash browns and English muffin. I was pleasantly surprised when the waitress delivered my fluffy cheese omelette with crispy hash browns. It was hot and so very good. I only wish is to have the staff speak less Spanish, or speak softly. The staff so very loudly in the waitress service area and kitchen. It was spoken constantly and very loud. English was rarely spoken except to the customer. It was hard to understand our waitress. read more

Philomena was a great server food was also good Way better then Texas dennys also got me through a hang over read more

The food was overall good but it took forever to get our food. There were many workers and I could see the plates of food sitting there ready to be served. I came in and the table next to me didn't have their food either and seemed very annoyed. Overall, if you want fast efficient costumer service, don't come here. read more

@Nation A. I disagree. I was sitting across from you. The food was great. The service was decent. And the ambiance was fine- It's Denny's.

So it was kinda fine,first we went to our table,our food took like 1 hour and the food was good and dennys please turn your air a little down it was coldddddddd read more

This place is getting worse each time we visit, first they have a limited supply of French vanilla creamer, second they are completely out of jelly and now completely out of French vanilla creamer. our waitress was nice and went to other tables to find leftover french vanilla creamer and jelly because there was none in the back. The restaurant GM was nowhere to be found. This place is getting so out of hand and if it wasn't for our waitress making things accessible we would have walked out. This place needs new management who cares. read more

I'm rating 5stars only for my server I took my family to Dennys a few days ago and we had an excellent experience with our server (jasmine) she is great at what she does and very polite and respectful she's excellent in my book. my husband and I will always and continue to request for her as our server. but please work harder and train your kitchen cooks better due to the fact that they gave us nachos with no cheese, bacon as hard as a rock and the cheese in my husbands omelette wasn't melted or the cheese in our cheese sticks. kitchen staff is very disappointing! read more

We go to Denys for a quick breakfast at least once a month, fair pricing and our food is always hot and fresh. The staff is friendly and kind.. 15% off with AARP CARD read more

It was so bad the server did not get our food right she kept grabbing the food that wasn't ours and we even told her a lot of times and she didn't listen so we gave her no tip and there was this other lady who helped us a lot and we gave her a tip. read more

Love it for the weekend brunch with family. Try come on time as its always crowded specially in the weekends.

Food tasty, service was so quick. The ambiance was also very good. The cute waitresses made the whole experience great.

Terribly slow service Waited over an hour never even got our food. No apology after we payed for our drinks and left. At the very least a bit of professionalism would have went a long way. read more