Arrived at the restaurant around 3:10am when prompted that the order was ready for pick up from postmates. Watched the employee playing on his phone for around 10 minutes until he saw me in the parking lot. He approached the door and pointed towards a sign that said that the establishment was closed except for online to go orders and promptly walked away to play on his phone again. I stood at the door to get his attention again and he then asked if I had a to go order, I responded yes and gave him my name. At this point he started preparing my order, mind you it's now around 15 minutes after the app said my order was "ready for pick up". I had to wait in the parking lot for another 10 minutes for my food to be prepared. I was the only customer and the only order. The food was rushed and prepared poorly. We'll not be a patron of this establishment any longer. read more

The food was disgusting and cold but the person who served us was good not his fault the cooks aren't great

I tried ordering from them about 6 months ago and ordered all messed up and they blame on OnLine Menu and staff rude. I decided to try again as want to support local business and this time worse, My order not complete and lady VERY rude that answered and when asked to talk to manage said they weren't there, so they charge me for full order but cant deliver full order because with COVID cant deliver soup, then TAKE OFF MENU. Dont blame on OnLine its your company take responsibility, i will be refusing CC charge. Sorry hate to complain during this time but businesses cant take advantage either. read more

The Serving is off from what the menu's presents! A little disappointing to unable to use rest room while waiting for my order! That is a human necessity and to deny one customer is a BIG Turn Off! That's the last time I will Order or dine in Denny's! read more

Went all the way out to San Dimas cause it was the only Denny's we could remember accepted EBT and I had ordered a French Toast Slam. They legit forgot the eggs and sausages leaving me with just the toast and two small stripes of bacon. Please do better. read more

Spent my birthday breakfast here today! I just found out that they have a free Grand Slam on your birthday month and we took advantage of it! Patty our server was so accommodating and attentive, she really did a great job of looking after our needs and made me really special on my birthday! Thank you Dennys and Patty! read more

it was terrible. do NOT EAT HERE. the food tasted even older than the server. the claw machine is rigged i spent my last two dollars on the claw machine the food tasted like straight grease and shit. i haven't eaten at dennys in almost two years and i see why read more

Denny's - Premium Chicken Tenders Dinner Double Berry Pancake Breakfast - Diners Near Me - San Dimas, California

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Not just a lovely dining setting, but a young beautiful man named Jose our waiter from across the restaurant had his eye on me as i began to choke I couldn't believe it, never has this happened to me before. Jose flew over to us and with his eyes never did he look away but in that split second he was there to save me. Thankfulluy I'm fine now, and Jose Will be visited by us for as long as he works there. Bravo! Jose for being there for me without hesitation. Sincerely Corina from San Dimas read more

I guess tonight they refuse to answer any phone calls. Everybody in there can't be deaf.

This is our new go to Denny's because it's the closest location and they always have great customer service. During my most recent visit; I ordered the pot roast dish and my husband ordered the pumpkin spice pancakes. Both were delicious (I had to try the pancakes) Our server (who's name I forgot to take note of, Urgh!) Was friendly and checked on us frequently. Our overall visit was about 45 minutes, over food came out quickly. Very satisfied with our overall visit to this Denny's location, we will definitely be back soon. read more

Absolutely fantastic customer service! Very friendly, personable, and wonderful waitress and host! They went above and beyond and even offered us complementary lollipops after our meal! Great staff here all across the board! read more

As a vegan, this was not an enjoyable experience for me. I built my own burger with a beyond patty, no cheese, grilled onions mushrooms and avocado. It also came with lettuce, raw onion, pickles and tomatoes. When it was brought to the table it had bacon AND cheese. I don't know how this could have been a mix up. I usually am not one to leave reviews but they also put bell pepper on my burger which was not asked for. They tore off the cheese and just removed the bacon which left my patty with no sides haha. The check was also horrendously messed up. read more

Pancakes and French Toast are not consistent. I don't know why you would served well done pancakes and French Toast. Ordered from the kids menu, Jr. French Toast. didn't give us the right order from what it was described from the menu. Kept asking and showing the waitress the menu to clarify what comes with my order. Wait time was horrible. Customer service sucks. There's even a line to pay! Crazy!!! I do not recommend this place. Just go to IHOP. at least they are consistent with how they make their pancakes and french toast every time you go. read more

Little to no wait on a Saturday morning !! Excelente service. Thank you to our waiter Jose. Would definitely come back.

The mash potatoes tasted salty and rancid at the same time. The hash browns were so over cooked they were actually burnt on the outside and raw on the inside. There was more cheese atop the eggs than there was actual eggs. The sausage was undercooked. The waiter messed up two separate orders despite writing everything down, and frankly, it was just really subpar overall. I just moved into the city, and this place seemed convenient for dinner, but nope. Not coming here again. read more

Date of service- 01/31/19. Time 10:30pm When we walked in Vanessa the manager and the server Sarah where talking in the pass out. They didn't even stop to walk over and greet us. All Sarah said was, "we will be right there". I mean come on! What is so important that they could not walk over to help us? They just kept talking about personal things. An older server came over to ask us if we needed a table. At first we where going to stay to eat, but felt very unwelcomed, so got food to go. I know the establishment was pretty empty and times are slow. But don't make the guests suffer. This might be the reason so slow. And if you want to talk, go to the back if you can't talk and work at the same time, Or stop to knowledge a guest. And to top it off. As we sat waiting l noticed Sarah did not wash her hands after handling money. Then she fixed us a shake. And Vanessa just stood there and watched her. NASTY!!! Someone needs to teach her proper food handling. And the both of them, better guest service. We should have went to Applebees. I'm sure the service has to be better there. And if we EVER do go back, l definitely will not have Sarah as our server. And hopefully they re-train the management staff to better serve their guests and keep personal matter in the back where we can't hear it or talk after work. read more

They need to update their website. Yes, it's technically open 24 hrs. However, You can't dine in until 6 am. I like to work out at Planet Fitness across the street in the wee hours. Then have a meal at Denny's. read more

I'm vegan and I ordered a BLT on sourdough bread without mayo and asked if they could substitute the bacon for avocado instead, which I was told no. The waitress told me that she could leave out the bacon but I would still pay full price for the BLT and that she would add avocado but that I would be charged extra. When I asked her why she couldn't make the swap, she said "because there isn't a button for that on the cash register." Are you kidding me? You're seriously going to charge be full price for a BLT even though I'm not getting bacon and still charge me extra for avocado? It should be one or the other, not both! It's 2019 and veganism is becoming more common, Denny's needs to get with the program and get their s**t together. read more

I am going to begin this by stating that I am not a frequenter of Denny's. However, when it is 3 in the morning and I have just driven 100 miles to see some cute little lights strung up over someone's patio ... Denny's just seems like a totally reasonable place to end the night (especially when everyone is dressed to the nines ala Gossip Girl). We head into the establishment and I am struck by the fact that somewhere between 1 and 3 AM, San Dimas turns into a pretty trashy little town. It takes everything in my being not to pass judgment (something I truly love to do) on the patrons -but these people must have a fear of shampoo and combs because the looks they were sporting were something fierce. Also, when did it become acceptable for 16 year old kids to stay out till 3 AM eating pancakes and drinking milkshakes ... not in my day that's for sure. After we roll into our booth and the waitress drops off our menus I realize that this whole experience is going downhill very quickly. 1. We are sitting in an empty room away from all the other tables. Usually I like to be as far away from others as possible while I am eating, but somehow in this particular Denny's, I couldn't help but feel like our distance from the rest of civilization was only going to mean poor service. 2. We are sitting with our backs facing the door. I have seen enough B-Rated movies ("Meat Train" anyone?) to know that you never sit with your back facing the door...how will I be able to see danger coming and get out of the way thus leaving Doreenda to fight her own battles directly in harm's way? After spending about 20 minutes perusing the menus (not because we wanted to, that's just how long it took the waitress to walk back over to our section in Siberia) we all decided on what to order. My biggest concern was getting a huge glass of Sprite (You know how I feel about Sprite. It's as close to water as you can get in a drink that's not water.) because I was parched. We also got a milkshake, some chicken strips, two plates of cheese fries and some other assorted "food" items to be shared amongst us. The food eventually came (after the waitress blamed the slow service on the manager -totally a cop out if you ask me. Take responsibility for your work lady!) and things went from bad to worse. I do not know how you can screw up fries, but this Denny's sure did. I can't comment on any of the other items that were ordered because I was too scared to try them after the debacle with the fries ... at least the Sprite was on point, but I knew Coca Cola wouldn't let me down on that one. The waitress came back with the check and then my worst nightmare came to fruition. The check had to be divided. I honestly don't know why I associate with people who cannot figure out how to divide a bill without busting out scientific calculators to make sure that they don't pay one penny more than they should. After a 10 minute round of "How much do I owe?" we finally worked our way up to the cash register to pay the bill. The aforementioned waitress was pulling double duty that night and was also manning the register. I stayed clear of her so as not to be around when she blamed the slow register on the bus boy and quickly found my way to the exit (perfect hair and all). read more

Bad service by YESEINA, she never checked up on us. I was waited by another person for coffee. And here goes the piece of the pie, I had to get up and ask for Salsa for my dish, I had to serve myself. I turned my head about 20 times to try and get her attention!! The worst service which made my list to the #1. How I had to get up and serve myself??? I got back from a 10hr flight, NO SLEEP and all I wanted was to enjoy a nice breakfast with my boyfriend that I haven't seen and she ruined my day with her attitude and bad bad bad BAD service. read more

Hometown feeling with fresh consistently delicious food. They have a new healthy choice menu with 7 grain avocado spread toast, brussel sprouts appetizers or as a side. Best of all...Susan the waitress that serves excellence with a warm smile. She is knowledgeable, efficient, and above all kind. I recommend this Denny's because it is spacious, never chaotic, organized, clean, friendly, and affordable prices for the quality. read more

Denny's - This is Susan our favorite waitress. - Diners Near Me - San Dimas, California

This particular Denny's was fast with friendly wait staff & manager. One word: Zesty NACHOS!!! read more

I come here because they have outlets. Thats it. Its a place to do my work late at night. Everyone gives an attitude. If you're not ready to order the minute they come, be ready to wait at least another 20-30 minutes for someone to come check up on you. I have currently been waiting 25 minutes for someone to come ask me for my order. I'm not gonna call anyone or anything. Its never busy in here and all of the workers can see me. Once I got a coffee cup with lipstick all over it and the waitress (some older lady that always works at night) tried to convince me it was mine. Like.. I wasn't even wearing lipstick. Not only that, I have seen the staff get into full blown, yelling at the top of their lungs, fights. Ridiculous. Don't expect anything special or even acceptable. The only reason, I repeat, are the outlets. I guess its peaceful too, since absolutely no one comes to talk to you... read more

I'm not gonna lie, but writing a review for Denny's I would find pretty silly because: A. I normally don't go to Denny's B. Its just a Denny's. But this Denny's staff I think should be commended. I came here with my dance team after a performance so it was like 1AM and they were still very accommodating despite the late hour. On top of that, some drunk/crazy man was harassing us and the waitresses promptly made him get his food to go and she apologized for the hassle he brought us. Kudos to you. They also split the checks accordingly and altogether made it very easy. :) As for the food, $2.18 for two pancakes at 1:45AM is pretty awesome. You go Value Menu. read more

Worst. Service. Ever. My server was Libby. I don't think she's waited tables in a "real" restaurant before. Denny's doesn't count - I know that seems harsh, but I have RARELY had good service here. Everyone seems to treat their job as if they are an order taker, not a server. There's a difference. When I came in, I was greeted and sat by Libby. Originally I was sat underneath an a/c unit, and the place was cold as an icicle, so I moved a few tables over. I'd had a very long day and needed some time to decompress, so I placed my drink order, and then asked for a few more minutes because I had not looked at the menu yet (decompressing, thinking, processing, etc). Libby smiled and said, "Sure". I didn't see her for about 9-10 minutes after that. Finally, she was taking the order at a table nearby, and she stopped by my table, and I placed an order for the half-sized nachos. I know, I know. Why am I getting nachos at Denny's? Because they are probably the best nachos I've ever had. No kidding. My nachos took quite awhile to come up, and the table which ordered directly before me got their food a good 6-7 minutes before I did - full entrees. Yes, they ordered before me, but she didn't ring in their food before coming to my table. She took their order, and then took my order - so I would assume she placed our orders together. Finally, after about 15 minutes, my small order of nachos was delivered to my table. Apparently at this restaurant people don't run each others' food. Glad to know everyone has a sense of teamwork (sarcasm). How do I know this? Because after my first bite, it was obvious these had been sitting in the window for awhile - the chips were chewy, and the meat and melted cheese were both lukewarm. I didn't say anything though, because I had waited so long for my food, I was hungry, and just wanted to eat. To her credit, she did ask if I wanted a refill. Although, a REAL server wouldn't have asked. She would have just brought it out when it was half empty not after it had been sitting empty on the edge of the table for 10 minutes. When I placed my order for the nachos, I told Libby I was going to possibly order more food later, so she left the menu with me. Not once did she check on me to see if my food was okay, or to see if I needed anything else - like a refill (which I needed), or extra napkins (which I needed). Sure, I could have flagged someone down for a refill, or found some napkins myself, but that isn't my job. As a customer, I sit in the booth, order food, and get waited on. In return, I give the server a tip. The problem with service in California is servers are making minimum wage + tips. Which means, even if they do absolutely NOTHING, they are still guaranteed minimum wage. Clearly, that is not enough to live on, but in most states, servers make $2.13/hr, plus tips. And they have to claim their tips. And they have to tip out bussers, bartenders, and sometimes the host staff. Which means, they know how to actually WORK for their tips. After sitting at my table with an empty drink, and no food for about 15 minutes, I decided to leave. I hadn't seen my server in over 20-25 minutes, and I just wanted to get out of there. So I went to the front to pay, and explained to the other server what happened. My meal and drink came to about $8.00, and I left a $2.00 tip. Yes, I tipped. Because it was the right thing to do. Because I didn't want my server to think I was spiteful. When I got home, I called the store and spoke with Dawn, the Manager on duty. She listened to my story, and apologized, and then told me she would gladly replace my nachos for free the next time I came in. The thing is, it wasn't about the nachos. I had actually forgotten the nachos were sub-par. I was more concerned about the lack of service. I wasn't the only table affected. When I left, I noticed Libby's other tables were looking around, wondering where she was. Maybe she went on break, or lunch. A responsible server would have checked up on all her tables FIRST, and then notified each table she was going to go on break, and introduced another server near her section so if her tables had any questions, concerns, or needs, they would know who to ask. Actually, a real server would have waited until the rush had died down, or she didn't have any tables, because waiting on customers is their JOB. Last time I checked, it is because of customers like myself that servers have jobs. A real server would always be cognizant of that, and thankful they have a job. A good server can make $$ no matter where they work. It's all about being polite to your tables, anticipating their needs, and being ready when they need you. A good server won't hover, but will keep a mindful eye on all her tables, so when they see someone start to look around, they can be at the table in a heartbeat. But I didn't have a good server tonight. read more

So reviewing a Dennys may seem weird but when you're in San Dimas and have only fast food options, Denny is a great pic. I am a trainer and health nut so finding healthy food was a little difficult in this part of Cali. Denny was clutch. It has an awesome fit fare menu. Simple, clean, and affordable. Shoot eating healthy can be expensive. I order the Grand Slam and got double egg whites, wheat pancakes, and chicken sausage. Total calories for this meal is 488 and the macros are decent. Yes I said macros on Yelp. (told you that I am a health nut). Service at this location was quick. My sister and I cam Saturday morning during the "brunch" rush and only waited 5 minutes for a table. Our server was good. Attentive and friendly. I mean its Denny's. Cant complain. Decent food, decent price baby! read more

i would give zero stars if possible!!! I walk in and GAIL asks me "WHAT DO YOU WANT" ! i said a seat atleast! she said sorry, but we are a FAST-FOOD restaurant and most people order TO-GO. Horrible place. read more

Great service by Kenta, he is super friendly and attentive ! I would definitely be back because of his service alone .

Waiter Gail O. Received me very akward. Was very rude to 3 different groups of customers coming in to dine, they left immediately. Maybe she is only one working and needs help. Or maybe she should retire because she is getting too grouchy for customer service. Won't be back to this for sure location. read more

worst denny's in the world. melissa was so rude when i complaint about my under cooked sausages, my eggs were burnt. read more

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Gone downhill. Every Saturday night for a year straight I have been coming here. After this certain waitress quit, the service has just been shotty. Tonight we came in and were told to wait, when there were clearly open and available seats all around. Soy friend went to go put our name in and the "acting manager" couldn't even spell my friends name and asked him to write it. It's a simple name that you can sound out. Doesn't matter how you spell it really. Eventually we asked one waitress if we can pick a booth (sure it may not be right but under the circumstances.. And we are regulars for years) and got our drinks right away. However, the waitress came by after and told us the manager told her that she was not to serve us till this other party was all taken care of. We sat there for half an hour till one member of our party left then 10 minutes later another member left. We watched new people come In and sit down and get served. Then 20 minutes later my last party member got up and left. Never have we had such poor service. This isn't the first time we have had such poor service either. Been times where it seems that we have been ignored or have had food come extremely late and there wouldn't be anyone in here. Very disappointing. And to top it off, we/I constantly hear them bad mouth he customers when they think they have left, just like tonight. Whilst I was awaiting my ride I heard the same waitress (along with one cook and the acting manager ) bad talk about many customers tonight, loudly, so that even new customers could hear. read more

I drive from Ontario to this Denny's at night, They alway make me feel welcomed, they know I come from restaurant back ground and still ALWAYS pre bus, hand me my menu, suggestively try to sell, make sure my drinks are filled and my food is served hot, thank you guys!! Thank you Jose! Matt! And Sal! read more

Denny's - THESE THREE RIGHT THERE in this picture, LOVE them! I drive from Ontario at night for them! - Diners Near Me - San Dimas, California

Popped in on my dinner break around 6pm on a Monday.. After I was sat, I waited for 15 minutes and no one came to my table.. It wasn't busy... At all. Finally, being that my break is limited, I walked up to the chitchatting waitresses and requested to order. The waitress made sure to rush the order which was nice. Food was decent.. Now to the checkout.. I ordered the new side dish.. Red potatoes with cheese and bacon.. And a side of eggs. She never said it would be an issue until it was time to pay. I was charged separately for each item.. Including cheese. When I questioned her she claimed that you can't order that particular side without being up charged. My two sides rang out at $17. I didn't have time to fuss because they'd already made me late. Next time ill go to Applebee's next door and get a full meal for half the price read more

After twenty minutes of sitting AT THE BAR and a word with the relatively new manager, Vanessa, we finally got our order in. We then hear the manager say, directly behind us and without a hint of discreet, "I'm closing the restaurant. The cooks don't want to work. They're tired so I'm going to send them home. I'm not dealing with this BS." We still got our food in about five minutes, so maybe the cooks tried a bit harder to prove themselves. This visit deserves one star. BUT our waitress, Susan, alone was worth two stars. She great about apologizing for the wait and took our order speedily. She was very cheerful in spite of an obviously stressful situation. She brought the check with the food and continued to apologise for the wait and thank us for our patience. She even bussed our table and covered half the restaurant while the rest of the wait staff was nonchalantly working on one or two tables and chatting with each other. Her 46 years of waitressing experience is evident in her determination and personal strength. The restaurant would fail without her. read more

Denny's - Spoiler alert: the "routine maintenance" is a tense staff meeting in the middle of peak brunch hours after church - Diners Near Me - San Dimas, California

The WORSE SERVICE EVER!!! I went at 11pm. Gail is the server and to be honest she is racist. She told a black couple that they were closed.. and then not even 10 minutes later, 2 white guys come and she sits them down and everything.. I asked her why she did what she did she said because they were paying with EBT. Umm what? That makes no sense and plus I was sitting right by the entrance so I heard everything. That is what you call a racist. That pissed me off. PLEASE DONT GO TO DENNYS IN SAN DIMAS. read more

My friend and I visited on a Friday night. There was hardly anyone there and now I know why! We started out with the mozzarella sticks and that was the best part of our meal. I wanted something like a biscuit breakfast sandwich and I recall having something near that at Denny's in the past. I asked the waitress and she said the entire menu has changed since they reopened. Let me tell you how long it's been since I've had Denny's; I didn't even know they ever closed! So no more $2, $4, $6 menu. My friend wanted a grilled chicken dinner, but didn't see one on the menu (although they have grilled chicken available on their sizzler skillets). She inquired if she could substitute the meat and our waitress said, 'No, if it's not on the menu they don't have any way to ring it up. They can't just make up the prices.' I was prepared to go across the street to Applebee's and I really wish we had. Dissatisfied with our waitress' answer, my friend inquired with another waitress who gave the proper, "Let me check with my manager" answer. This waitress returned and advised they could do it, but everything would be priced ala carte. If you're interested in trying, the price for a grilled chicken dinner is $15.50; two dollars more than the beef... My friend gave the go ahead. I had the chicken fried chicken. The entrée itself was ok; I wasn't expecting "Applebee's quality". BUT the broccoli had a bit of a funky taste, which I recognize as not fresh. The zucchini/squash mix looked good, but had no taste whatsoever. My friend asked me how my white gravy was and my reply was, "It's just gravy..." She had me taste the brown gravy that came on her mashed potatoes; it was like water with a light onion taste, bleh. She also mentioned that her garlic bread had a funny taste. I took a bite and...you know how bread smells right before it goes bad and starts growing mold? It tasted like that. I decided to order dessert and we had the pizookie like thing. I was expecting the cookie to be warm, but it wasn't :-( and I thought the menu said there was "molten chocolate" inside, but there wasn't :-( . The bill for all of this came up to $46! For that price, we should've went to Red Lobster! It'll be a long while before I go back. read more

Went in later in the night and had great service. I know businesses are short staffed but, these ladies really stepped it up and made a nice experience for my family. Keep up the great job. read more

I eat here often and the service is great when I go to dine in but I am leaving only 2 stars because every weekend (Friday and Saturday) a young female employee NEVER answers the phone. I once called seven times and ended up driving there to see what was going on. Sure enough, it was her-walking around the place IGNORING the phone. It was a very loud ringing phone and my boyfriend even went in and recorded her walking around as the phone was ringing. I asked why no one answered and she shrugged and said, "Oh I don't know, sometimes the calls don't go through." Absolute worst customer service.. Other than this employee, the food is great and every other waiter has treated my family and I with the upmost respect. Get your stuff together Denny's. read more

We stopped at this Denny's on our way from my house in Palm Desert to my parents house in Calabasas. Both times we've been in the service has been excellent and the food is better than I would've expected. The pancakes were light and fluffy with tons of blueberries. I mean tons! The eggs were cooked great -the bacon too. Denny's has certainly upgraded since the last time I was in one years ago. The service is also outstanding. The waitresses/waiters were upbeat even when they were super busy. Great stop to take a break on a long drive. read more

Came in and ate a FANTABULOUS Burger with fries. She made it medium well with bun well Toasted and the Frisco were delivered Sizzling HOT.!!! I want to thank Ms. Vanessa for serving up order perfect !! She was pleasant, Friendly, an super patient with me. Us old Navy Vets don't hear too well anymore. So come in and ask for Vanessa for superior customer service. Thank her for me!! Fred Beard, Covina U. S. NAVY VIETNAM VIETNAM 1973-1978 read more