I had a great experience with Dependable Movers from start to finish. The crew arrived on time, handled all of my belongings with care, and worked efficiently throughout the entire move. They were professional, friendly, and made what could have been a stressful day feel easy and organized. Nothing was damaged, and they went above and beyond to make sure everything was placed exactly where I wanted it. I really appreciated their excellent communication and attention to detail. I would definitely recommend Dependable Movers to anyone looking for a reliable and trustworthy moving company. read more

Dependable Movers - Movers Near Me - San Francisco, California

I had a very positive experience with my movers. I'm glad I made the right choice with choosing their service. They were prompt with their arrival and communication. They got straight to work with packing my belongings as well as taking care of my furniture, from the kitchen, living space, closets, and bathroom. I didn't realize how efficient they can be! My things appeared to be well packed and secured. After that, they held my belongings for the night and next day, they drove all the way down to my destination, which was nearly 250 miles. Unloading and unpacking my belongings were equally prompt and efficient, switching from a studio to a 1-bedroom apartment. I couldn't be more pleased with Dependable Movers! 11/10! read more

I utilized the services of a moving company called Dependable Movers all because I needed to transfer items from sf house to Oakland and because moving day is typically a stressful event, I was mentally prepared to be stressed and anxious during this experience; however, once again, Dependable Movers exceeded my initial expectations and made what is normally a very stressful experience very smooth for me. Reliability: They arrived at the agreed-upon time and did not provide me with a 3-hour timeframe or tell me that they would arrive some-time in the afternoon; they arrived exactly when they said they would and immediately commenced with their tasks without any standing around or slowing down. Communication: I was also impressed with how they communicated with me. Prior to the beginning of any moving activity, they provided me with a detailed explanation of what they would do with each item and how long it would take to complete, as well as what I could expect. There was no technical jargon or talking quickly while walking past me. Trustworthiness: There were no surprises; the final cost was exactly what they initially quoted me, and all of the furniture that was moved from the storage unit was delivered to my house without incurring any damage. All of the furniture was delivered without any scratches or marks of any kind. read more

My husband and I moved from the Peninsula to the East Bay a few months ago. A few months before the move I was looking for moving options and getting estimates and quotes, but between the AI and whoever was reaching out to me, it was excessive. I literally had to ask them to stop contacting me 2-3 times a day before I was ready to make a decision. Every week I would get a text with sad emojis saying they understood we went with someone else blah blah. That was a bit annoying, and almost prevented me from using them because I felt so much stress and pressure before we even were ready, but I had heard good things and saw such great reviews. I did my virtual estimate, and wanted it with packers and materials. We were moving about 55 miles away. The week prior to our moving date my husband had taken well over 60 boxes on his own and majority of the house was already packed. The only things not packed were part of the kitchen, our closets, and the beds needed to be broken down. I packed my bathroom on my own and my husband did his own as well. My husband broke down the couch, prior, and we had boxed most of the kitchen already. I just needed some help on the actual moving day because my husband had to work. I was planning to pack the food, because I read somewhere they didn't transport perishables but they offered to do it. I had already purchased quite a few moving boxes and packing materials that I had been using to pack. Four movers arrived on time around 8AM and immediately got to work. I had to leave to grab some stuff for our cats, and came back around 10:30AM and they had finished so much stuff. I was amazed. However, they broke things without disclosing it to me. I found a broken piece on the floor and asked about it and he was like "oh oopsie I broke it." And the item, while not expensive, could not be replaced and had sentimental value. He just didn't seem to care which really bothered me. This was my second red flag. I had finished packing my bathroom, and I'm not sure what happened for those next four hours but the speed at which they were packing or effectively moving things diminished drastically. Not to mention they very haphazardly and carelessly threw all of my perishables into boxes that were damp and smashed by the time we got to our new place. They took a few breaks, which of course they are entitled to, but by the time they managed to get to our actual apartment it was almost 5PM. They cited traffic, and other things for the delay, which fine, I get that. But when it came time to pay, it was almost $2K MORE that what we were quoted initially. My parents were helping us so my dad was absolutely outraged at the price discrepancy. We paid the bill, and as the lead guy was leaving he asked for a tip. I felt bad but I was tapped and couldn't afford it at the time. I had every intention of tipping them later in the week when I got paid, but as I was unpacking more boxes I realized we were charged for packing materials we didn't use, and many items I specifically asked to be packed with care, were packed very carelessly and some things were broken. I really hate leaving this review because I am sure these people are nice and helpful. They really missed the mark for us, and the lack of transparency and accuracy during the estimate impacted us pretty significantly. A few hundred dollars, maybe even $500 would have been fine. But quoting us one price and charging almost $2K more is a pretty significant oversight or fundamental issue with the estimate process. Had high hopes for them, but we were really let down by the entire experience. I'm sure they have been great for others, but with all the hiccups I can't say we were overall satisfied with the experience. No disrespect to the movers, it's a hard job. They should be more transparent about breaking things though, and should be more careful about PACKING items. Especially when that is part of the service being paid for. read more

we had such a great experience with the men dependable movers sent out to us. We had an incredibly fast and efficient delivery. we were given an estimate and ended up paying much less than what we initially expected to pay. We had a weight machine that we wanted to bring with us and they managed to move it without disassembling it. So happy with the results. They were very good at talking to us about where we wanted our things. I am very satisfied read more

We had a large move between two houses in San Francisco. The team came to our home to help us pack the day before the moved and then arrived early the next day for a long day of moving. The team was all extremely friendly and professional. We had a great experience with Dependable Movers. read more

Recently moved and WOW, the team helping us was EXCELLENT! Excellent communication Excellent care Quick and efficient moving. They were so good we even bought them all lunch and tipped. Can't express how much we appreciated them and how easy they made it. read more

Dependable Movers - Movers Near Me - San Francisco, California

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Very helpful from start to finish. The team handled everything with great care and professionalism, making the entire moving process smooth. They arrived on time, communicated clearly throughout the job, and treated all of my belongings with respect. The crew worked efficiently while paying close attention to detail, ensuring that nothing was damaged during the move. Their friendly attitude and willingness to help made a big difference. I truly appreciated their excellent service and would recommend them. read more

I have moved a LOT - and have used all kinds of companies. This hometown company? I am so impressed especially with these two (Azik and Alex) who helped move me from SF to Oakland. It was no easy move: I had fragile plants, huge paintings, beloved furniture and mirrors. They arrived on time, were so professional, and lost/broke nothing. I have used them before and will keep using them. They were strong and friendly and made sure my items were where I wanted them. They were such hard efficient workers they didn't even take a lunch break(!) on my 8 hour move! read more

I have had the worst experience with dependable movers from the very beginning. Poor communication, lack of complete follow through with promises made by movers and owners, no callbacks or follow ups from customer service. I was given a date (promised) for our personal belongings which has not been achieved. Once the promised date passed I haven't received an actual date of delivery despite calling every day. I have been given several different numbers only to be told by the person, "I have no knowledge of your situation." I have been given multiple employees personal number only to be told, "they shouldn't have given me their personal contact." This has been a nightmare to say the least. The treatment, unprofessionalism and disregard for my personal items has been extremely stressful effecting my day to day life. My wife, son and myself included have been force to spend the past 60 days without clothes, toys etc. read more

Azik team provides efficient and effective moving service for my boyfriend and I. Would recommend to anyone needing a great moving service.

I used Dependable Movers for a move between the Bay Area and Sacramento County. 2 man crew for a large 1 bedroom apartment. Per hour rate for loading/unloading. Flat rate for driving time. The company rep (Jonny) I booked the service with was very communicative and helpful every step of the way. I received regular updates and check-ins via email and text. When I made changes to the service requested, the pricing changes were clearly outlined. Regarding pricing, Dependable Movers is competitively priced. It wasn't the cheapest option and it wasn't the most expensive. But of the similar companies that offered mid to long distance moving services, it was the best overall price I found for the services I needed. On the day of the move, the moving team of Vitaly and Dmitry were punctual, efficient, and very nice. Vitaly walked me through their moving plan, i.e., ways to make the move as fast and safe as possible, before beginning and kept me updated along the way. Dmitry was an incredible worker bee, disassembling furniture and protecting fragile items with ease and care. They made the drive to the destination location in about the same time as me, so I know they didn't take unnecessary side trips or linger anywhere. Then they unloaded in under an hour! Finishing the service was easy as well. The final price was within the quoted range, minus the refundable deposit I paid at the time of booking. Ultimately, everything was clear, fairly easy, and quick. I appreciate the work done and would use them again. FAQs: Payment can be made via card, Venmo, Zelle, cashier's check, or cash. Discounts on price may be available if the move takes less time than contracted or if you pay in cash. You will be provided with a tracking link before the move begins, making it possible to know when the movers arrive, when the clock starts on the per hour rate, where they are during the drive time, etc. read more

We required moving everything we owned from San Francisco to Dependable's own storage facility. Unlike your standard move, Azik's team ran the operation with six workers over two days. On the first day they packed up everything - wrapped all furniture, taped shut all boxes, and clearly labelled everything. One thing that impressed me was when Azik team noticed I had put fragile glassware into a box with large heavy books and he pulled it out without even asking me to and re-packed it himself. The biggest obstacle was getting our enormous bed headboard down our very narrow staircase. When I told team that I didn't believe that the couches would fit, he simply stared at them and the staircase and confidently said, "give me twenty minutes!" They did it! On the second day, the same six men returned with a truck. They loaded up all of our belongings as efficiently as possible with four wheeled dollies, drove them to the warehouse, and stacked everything neatly in the warehouse. Excellent work!! read more

Omg these guys were just amazing. Azik, Dima, and Abdulegenda moved us from Oakland to SF while it was pouring raining outside. They were so efficient, professional and kind - even willing to move a few extra heavy items up another flight of stairs that we didn't mention in the beginning. Just absolute rockstars. Thank you dependable movers - definitely who we'll be going with in the future!! read more

I requested 3 movers Dau and his crew. You could tell immediately how well they worked together. They treated my belongings with such care and they were fast and efficient. I will definitely hire them in the future if I need things hauled away or for another move. Excellent work! read more

Dependable Movers - Movers Near Me - San Francisco, California

They were wonderful! Showed up on time. Fast and reliable. Very courteous. Would highly recommend.

Don't go with these guys. Estimated $8K, took our stuff and then next day said it's $12K. they will hold you hostage to get your items back. Totally ridiculous. read more

Malik and his crew were great! Very fast and great communication.they texted me locations and estimates through the process and delivery.

Jonny, Alim, and the entire team at Dependable was incredible and truly helped me manage a complicated, two-stage move from a full-sized house in San Francisco to a much smaller apartment in New York City. True to their name, they were completely dependable in terms of (1) staying in constant communication; (2) coming to the house on time to provide a price quote and then to do the two-day, full-service packing job; (3) storing (for two months) my entire house's worth of furniture until I was ready to have it delivered across the country; and (4) smoothly delivering and unloading all the boxes in NYC. Dependable was also incredibly flexible in allowing me to do a culling and sorting process at their warehouse to reduce the amount of items going to NYC. They also did great work moving my furniture to a local SF consignment store instead of shipping it to NYC. There were a lot of moving pieces to this project and they got all of it right, and with no damage to any items. I had a great experience and highly recommend Dependable for any move. read more

These guys were great and incredibly helpful! Quick and careful. My movers canceled last minute and they were able to get me in the very next day. read more

They were amazing. Dau and his crew were very thoughtful, careful, and kind through an intense move from Oakland to San Francisco. Moving is stressful, but these guys were extremely patient, thorough, and even fun to talk to. Lovely skilled people. Highly recommend read more

They arrived on the previously agreed scheduled time and immediately got to work. All our stuff made it safely to our new house with no damage other than 1 minor issue which they agreed to fully compensate us for on the spot. The team they sent was responsive and efficient. Would recommend to anyone. read more

Dependable Movers - Moving truck at our destination - Movers Near Me - San Francisco, California

I hired them to pack a semi trailer for me for a move from San Jose to Texas. Let me start by saying the 3 men that came to pack and load my trailer were very nice and easy to communicate with. They took all my furniture apart and packed it with care. I have read some reviews that say the estimate was not close to the final bill. Well neither was mine and I know now why. When a non professional looks at a house that needs packing/moving we see things different. I thought it would take them 2-3 hours when in reality it took them 6 hours. That was fine with me. How can they give you an estimate without seeing what they are walking into. They are going by the home owners info. I was so pleased with the packing and loading that I tipped all 3 men and my bill was 3 times what I thought it would be. That was fine with me. So not tipping bc you think it was overpriced is ridiculous to me. They only took one 5 minute break in 6 non stop hours. I appreciate all they did and will recommend them to anyone/everyone in the Bay Area. Thank you for treating my things with care and being kind even when you thought it would be a 3 hour job but turned into a 6 hour job. read more

I used dependable mover to move from redwood to San mateo and it was so much easy with the help of the guys.

I was looking for a moving company to help my father-in-law move from Napa to Walnut Creek. I chose Dependable Movers because of their responsiveness and the care they took with each conversation. They really seemed to understand that my father-in-law and his wife would need a bit of extra support on this move. They connected with my in-laws, gave lots of information, answered lots of questions and helped them prepare for the move. They stayed in touch with all of us as the moving day approached, and then gave plenty of advance notice on the moving day as they were on their way. The move was flawless, my in-laws were so thrilled. Alex and team took care with the delicate items, they unloaded exactly as was requested. They really went beyond all expectations. I truly hope I do not have to move my in-laws again, but I would certainly called this wonderful moving company if needed. read more

I call dependable move they gave me a quote and it was agreed to for them to deliver the Job at the price. When they got to my apartment the price changed and they stalled my Apple Watch and my 2 designer purse and I had 2 9 pounds that they stole from me me. There word is not good and there workers are thieves. I would not recommend this company to anyone. read more

Great experience with Dependable Movers. I used their service to load my items that I had packed into a POD container. Communication was very good from the main office from the estimate through the confirmation the day before. The crew communicated when they were due to arrive. Rusty and his crew member were friendly, polite, and efficient. I'm glad I paid for professional moving service from Dependable! read more

TL;DR: they "lost" 2 of my boxes, ignored me, blamed me, lied about what happened, and tried to offer me a laughable amount of money. _________ I used Dependable Movers back in July 2025 for my move to San Diego. Things went relatively uneventfully, so, naturally, when I learned I'd be moving back to the bay, Dependable Movers was my first choice. Unfortunately, this proved to be a mistake. Among many smaller problems which I thought would be the focus of this review (e.g., they arrived 6 hours after they said they were first supposed to be at my building), the most egregious issue was that they failed to deliver 2 wardrobe boxes. From the beginning, the office as a whole was uncooperative. They were not proactive in communicating with me, often requiring me to follow up on my own. More than once, I was promised that a manager would call me when they ultimately did not. When I finally got ahold of Frank (the dispatch manager), he insisted that the boxes must still be in San Diego, and that the movers never picked them up. At least twice, he told me that the boxes "didn't show up on the inspections" done after pickup and before delivery, confirmed they "weren't on the truck," and they weren't on the warehouse security cameras. He even tried to say it was my fault because the truck was in the warehouse longer than it usually is(??). Frank and John (sales manager) both said multiple times "we don't know how this happened." However, the security footage from my new building shows that the boxes were in the truck. My building said that "The movers pushed the box back into the truck, closed the truck door, and left...it was not unloaded / delivered within the time frame that the movers were in the loading dock." This directly contradicts John's and Frank's claims that the boxes weren't on the truck. It's one thing to mishandle and lose my belongings, but it's another to fabricate a narrative, denying the boxes were ever on the truck. When it came time to request compensation, they initially tried to hand me off to the normal claims process (which would've given me $0.60 for each pound lost). To John's credit, he did call to offer me an insulting $200 to cover the lost items. Independent of the fact that the value of the lost items is well in excess of $200, this joke of an offer says that the time I spent chasing down people who told me they'd call me back is worth nothing; that the emotional distress this has caused me (so bad it even necessitated taking sick time from work) is worth nothing; that not having the proper clothing to give an important presentation at work is worth nothing. But, most shockingly, it says that the company and its employees don't stand by their work and, when faced with the consequences of their negligence, they prefer to throw up their hands and brush the issue under the rug instead of make things right with the customer. The whole time, I got the feeling they weren't really looking for the boxes and hoped I would just go away. I understand honest mistakes, but the abysmal communication from the office and the laughable $200 "go away" offer really makes me think that something sinister is going on here. An honest company would do everything they can to make it right; instead, I was given the runaround. I was lied to, blamed, ignored, and ultimately given a piss-poor offer of compensation. It really makes you wonder if one of these crooks is walking around the office in my finest suit. In the interest of full disclosure, I'm pursuing all options for recovery of my items. I've put them on notice that I will be filing complaints with the CA Attorney General's office and the CA Bureau of Household Goods and Services, a police report, and, if it comes to it, a lawsuit in small claims court. Don't be fooled -- someone from Dependable Movers will respond to this review saying how sorry they are that this was my experience and make excuses or try to blame me. Don't lose sight of the facts: they lost 2 of my boxes (that were in the truck at the destination!), ignored me, lied about what happened, and then tried to get me to go away. read more

Dependable Movers - Security camera photo of the boxes they "lost" in the truck at my new building. - Movers Near Me - San Francisco, California

Oleksandr and Mergen are incredible, and the entire Dependable Movers team consistently delivers. We operate two Michelin-starred restaurants where every piece of furniture and equipment is carefully selected, often custom-made, and maintained to high standards. We've worked with Dependable Movers for everything from regular buyout moves to relocating a 10+ year old restaurant across San Francisco in just one day. Every crew member we've encountered has been exceptional, but I want to especially highlight the people who have made our partnership so successful. Most recently, we worked with Oleksandr and Mergen for two consecutive 2-day moves, and they were outstanding. Professional, efficient, thoughtful, and adaptable--they understood the urgency of our timeline, treated our furniture with genuine care, and coordinated flawlessly with our team. Their attention to detail and work ethic made what is usually very a stressful process completely seamless. Over the years, we've also had the pleasure of working with Rustam, George, and Will, all of whom brought the same level of skill and professionalism to every project. Whether it's carefully wrapping custom dining chairs, managing tight storage logistics, or moving an entire restaurant's equipment and inventory across the city in a single day, these individuals understand what hospitality businesses need and execute with precision and care. What stands out about this company is the quality of their people. They can't afford us delays or damage, and every crew member we've worked with has delivered. If you're looking for movers you can truly trust--whether it's a residential move or a large-scale commercial project--I can't recommend this team highly enough. We'll continue choosing Dependable Movers because of their people, and specifically requesting Oleksandr, Mergen, Rustam, George, and Will whenever possible. read more

These guys were excellent, from the intake meeting with Alex and the required contract work, through the next day's 4-stop, 5.5-hour job with Nick, Johnny and a third friendly colleague whose name I forgot (Isra maybe?). They were careful with breakable items and just as careful with those that weren't so breakable. Anything loose got boxed or wrapped. Outstanding and thorough work. I will absolutely hire them again if I need some help. Thank you team!! read more

Dependable Movers - AFTER...Doesn't look like much, but that's because they did a Tetris-like job of putting everything in there. - Movers Near Me - San Francisco, California

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Dependable Movers SF just delivered my leather sofa from Macys. Macy's doesn't deliver their floor samples (which is what I purchased) so they referred me to call Dependable Movers SF. They picked up my sofa at Macy's, wrapped it up in blankets, then wrapped it up in plastic to fully protect it. They contacted me when they were on their way and called and texted when they arrived. I was greeted by Baki and Sergei who delivered my sofa. Both gentlemen were very friendly and they were super careful with my sofa upon unwrapping it. I was really impressed that they placed my sofa exactly in the position that I wanted it. I measured out the space to the inch and without asking they placed it exactly as I measured it to fit. Baki and Sergei were super professional. At first I thought it was a rather high price to charge for delivery but after seeing the White Glove treatment I got it was well worth the $450 delivery charge. I even gave them a tip on top of that. They well deserved it. They did all the work so all I had to do was pay them and enjoy my new sofa. I'm really happy. I highly recommend everyone to reach out to Dependable Movers SF if you need a furniture delivery from a retail store. They are the best! Hopefully future customers will be fortunate enough that Baki and Sergi do their delivery!! read more

Dependable Movers - Baki is pictured here from Dependable Movers SF. He is joined by his delivery-coworker Sergi (not in the picture) - Movers Near Me - San Francisco, California

First time used Dependable moving, no regrets. Tim and Dima are very professional and knowledgeable. The price is reasonable.

Nur and Aidyn with Dependable Movers did a great job helping with my local move. They were quick, detail oriented, and professional.

Amazing and professional crew that made our move from stressful to stress free! They hand everything perfectly!!

Unprofessional handling of a straightforward estimate. I was transparent from the beginning, provided photos, and clearly stated they did not show the full condition of the unit. I also made it clear I was willing to pay any additional amount if needed. After seeing the property, they refused the job but kept the $250 deposit, claiming wasted time. I was never informed the deposit was non-refundable, nor that they could cancel the job and keep the money. There was no prior consent to those terms. Very concerning business practice. read more

Coming up against my move-out date, I had thought I would pack all my contents myself and only need to pay for movers first the actual furniture and box moving. Then I realized I couldn't get everything sorted, boxed and packed in time and I needed help, RIGHT AWAY. I was able to schedule a crew of seven with two very experienced team leads to do my packing within six days from when I called. Albert and Amin and their well-trained team protected my carpets, were careful with my items and didn't break or damage a single thing. They arrived on time, checked in with me at certain time points throughout the day, and completed the pack at the lower end of the estimated hours. It was very much worth the amount I paid. If I hadn't already committed to a different company for my long-distance move, I would have hired them to do the long-distance move too. Scheduling and customer service reached out to me before and after the packing day, to make sure the details I requested were handled as I wished. (I had a lot of my own boxes I wanted them to use up first, which they did.) I recommend Dependable MOST highly. You will be glad you called them. Thanks, Albert, Amin and Team! read more

Dependable Movers - This is the giant result of their excellent packing, stacked where I specified, all ready for moving truck to pick up. - Movers Near Me - San Francisco, California

Booking the appointment was easy and the details verified before the move. The movers (Alikhan Aziret and Mubin) were friendly. They were willing to help! This is the second time we have used the company and both experiences were great! read more

They are truly dependable, the crew and the driver Rustam were very professional, quick and thorough The packing,loading and unloading was completely stress free and well done. Highly recommend the company, very friendly and responsive read more

Great service. Fast and clean. The move was quick and the team helped us downsize. Moving from a 4 bed to a 3 bed during our renovation makes it hard and the team gave us advice. read more

An extremely poor use of $6,000. We hired Dependable Movers to pack, move and unpack our 3 bedroom 1,200 square foot apartment. What they did well: - front end sales and customer service - polished rep to talk with you - tech enabled quote/payment system - showing up roughly on time What they did that could be better: - spent hours indiscriminately wrapping dumb things like plastic vitamin bottles and empty spice jars in paper - packed everything in their expensive boxes. including things that were already packed and set aside for the garage - generically labeled the boxes. we have so many MISC boxes we don't even know where to start. everyday necessities (eg baby bottles) found buried deep in MISC What they did very bad: - time management. no hustle or personal accountability for getting us moved in on time (let alone in budget) - left a mess. i went back to the apartment today for a final walk through with our landlord. they left stuff hanging around including their tape/packing paper, a moving blanket and about 100 colored ball pit balls on the floor in the storage closet And the inexcusable: - they left 4 full kitchen drawers behind, including all our cutlery - they left all garbage cans behind - they missed an ENTIRE bathroom (this is a small apartment, so missing a room is bizarrely negligent) - and a bunch of small things through the house that show they didn't bother to give it a once over, including a framed picture and the growth chart we have hanging on the wall to measure our kids (pretty priceless). We were so disappointed with Dependable Movers that we asked them to leave after they dropped all our stuff off at the new house. We originally expected them to fully move us in, and if we had let them have their way they would have dragged on for 4 days in sure. This company will take all your money if you let them. DO NOT HIRE! read more