My roommate has been staying out in Fort Wayne In she was looking for a Toyota dealer to do oil…read morechanges on her car when she found this dealership. In the beginning they were good to the point she purchased a extended maintance program. She took her car in the beginning of June before she drove out to Ca. She wanted then to check her fluids, filters,and oil change. When she got to Ca she asked if I would take her car for a drive since it didn't feel right. The car vibrated all over the place I took it to our local tire store for them to check the tires out. They found that almost all the weights on the tires were gone. I checked the fluids which were all low I checked the air filter and noticed a K&N filter I placed in her car before she left to go back there was not there also the cabin filter was very dirty. When she returned she had to get another oil change and told the service guy what took place in Ca. Telling him about the tires which he's response was I don't believe that happened. Ummm excuse it did I was standing there when they took the tires off and there was no weights. Also meantioned regarding the 80.00 K&N filter which was brand new and there a sticker on the box not to remove it. Nothing didn't say a word not offered to reimburse the money lost with what they took out and I had to repurchase for her. Then You get to the cabin filter which was black and covered in leaves leaves from the house she is staying at. After she told me what took place when she got back getting it serviced I wanted to file a complaint regarding all these issues. I have called no call back went on line and filed a complaint NOTHING. So now since shel be back there for a little longer she is looking for a new mechanic to wrk on her car. Since this place dropped the ball and practically called her a lier.

I spoke to an Evan hunter and he was the rudest salesman I have ever come across. he kept looking…read moredown my shirt then asked for my number and when I rejected his advances he proceeded to tell me "I wasn't buying a car here" disgusting do not come here if you're a woman.

Got a pre-owned 2020 Honda CRv from Grote. a bout a week ago. In had a bad experience with this…read morecar dealership. The sale staff (don't remember his anme) that came to assisted negotiation the price. I really don't appreciate his present as well as conversation. The financial person is ok. The sale person appears to be noce because he want o sale a car. Theere are a few stuff that was promised to complete. However, aAfter I drove the car off the lot, I never heard from them. I sent email, left phone message. I have not heard from anyone from Grote. There are a few things that my friend and I found after I got the car home. I try to contact the sale person that sold the car, via phone call, email, but there is no responses. I don't feel like Grote Automotive treat me well. I have been treated well by onther car dealer. I believe this dealer needs to do better job when dealing with custommers.

Overall, I felt good about the experience with Vanessa (sales) & Johnathan (final paperwork)…read more However, I didnt trust Anthony (finance) once he threw the $3000 warranty on the price list with no prior notification. Nor did he explain what the warranty covered. He admitted later, when questioned, we didn't have to take the Grote warranty, but it bothered us so much, we almost didn't buy the car. Thankfully, the bank manager who processed our loan explained the warranty her bank could offer us instead, so we purchased through her. This small act from Anthony felt very shady and could have lost Grote the sale. Because of this, I don't know if we'll purchase from Grote in the future.

Snake oil anyone? Most frustrating & horrible experience…read moreI've ever had. Got my money back for the lemon on Friday and they put it right back on the lot (at a HIGHER price!) the next day!! Never again.

I took my Corvette there to have the oil changed. I waited 1.5 hours for them to even start on my…read morecar. The garage was empty except for my car. The service people were very rude. The next day I went to my son's house and we popped the hood to see what kind of fuel injectors I have. On top of the motor was my oil cap sitting there unscrewed from the oil refill. Oil had been splashed around in the engine bay. I was extremely mad and I WIll NEVER GO THERE AGAIN!!!! Terrible experience. PS Dirty finger prints all around the outside of my car.

Amazing experience all around! This is my first big purchase and didn't know much going in. Brett…read morePaul did a fantastic job at going over everything and what would be best for my needs. Bryce Butler was a great help in the financial department who went over everything in great detail. Thank you all.

We had been shopping for a couple of weeks and our experience here was was really good. Brandon and…read moreJason were both friendly and easy to talk to with, no pressure. We received more for our trade than others had offered and we left with what we feel was a very fair deal. Our next vehicle shopping will start here.

Very good service and I really recommend it because of the variety of cars, SUV, and Trucks they…read morehave and the people who work there. Go Visit the Guaranteed Credit Approval SUPERSTORE Now! You'll be 100% satisfied with as I am!

From the owner: At Ultimate Auto Deals, an A+ member of the BBB, we're proud to be the Fort Wayne area's premier…read moredestination for high-quality pre-owned vehicles. Since opening our doors in 2005, we've expanded our inventory and price range, but one thing has never changed: Our customers always come first. With our in-house bank financing department, we're able to create a payment plan that works for you. And because we work with multiple banks, we can guarantee approval. We also handle all future repairs on-site in our state-of-the-art NAPA AutoCare Center. When it comes to buying a used car, there's only one place in Indiana that's been putting its customers first for 13 years, and our team can't wait to help you find your next vehicle.

Sweet cars is the great to work with. Had a full car wrap and it has been great…read more Got a track car and they are great for wheel and tire fitment/install too. I usually work with Dan, but they are all great. Always satisfied and if there is anything they take care of it.

We recently bought a car from Sweetcars from out of state. Larry and the whole team were great to…read morework with and made it a smooth and easy process - from picking us up at the airport until we drove off. When we arrived the car was in great condition and ready to go, paperwork was easy and quick - excellent hospitality and customer service. Highly recommend these folks and would do business with them again in a heartbeat.

Smooth and easy car buying experience. I didn't get the car i initially wanted (it had already…read moresold), but I got something that better suits my needs. Im definitely a very satisfied customer. They even helped me get it insured quickly! If you need a new or new to you vehicle, talk to Brandy at Big City and tell her I sent ya!!!

They confirmed the car I was interested in was available. When I arrived they stated it was in the…read moreshop with a part on backorder. Carfax shows they've had the car in 6/26. They tried to show me a different car for $2k more. I walked out.

I purchased a 2010 Ford Fusion Hybrid on Saturday, 10/28 after having a FANTASTIC sales experience…read more I first looked at the car on Tuesday 10/24 with my Dad and had to work back and forth with Dylan regarding financing over the course of the week due to some credit issues I ran into. He was very patient and helped me through the whole process and eventually got me approved with a co-signer. We finalized the paperwork on Saturday and I drove off. On Sunday, 10/29 my check engine light came on. I had the code read by AutoZone indicating the EVAP valve/canister was bad. I was obviously not thrilled as I had had the car in my possession for 24 hours at that point. I did purchase the vehicle used, as-is and with no warranty, however I felt that given the terrible timing of the situation and the (likely) minor cost to repair it, that Best Deal would take care of me. I called on Monday, 10/30 to discuss with Dylan. I was told at first that situations like these were why they push the warrantee so hard. I agreed with him and confirmed that I understood but having a problem within 1 day of owning the car was ridiculous. They agreed to perform the diagnosis for free, but that I would need to pay for the repair. Very fair, however I got a new car to try and not have issues with it for a while, considering my previous vehicle was quite literally falling apart and in need of multiple repairs. After scheduling the appointment with the service center, I called back and spoke with another gentleman as I found out that the warrantee could be cancelled after 3 months if desired, which I was not informed of at the time of purchase. Had I known that, I would have purchased it with the warrantee to protect myself for at least the first 90 days. They have very kindly agreed to allow me to re-sign the paperwork with the warrantee included and take care of this repair for me. THIS is how to do business. I could not be more appreciative and to me, this demonstrates their integrity and willingness to make a customer happy. I am due to take the car in tomorrow and get the paperwork re-signed, at this time I have the utmost confidence that they will honor their agreement with me. Please give Best Deal a look if you are looking for a used car - but word to the wise - go ahead and get the warrantee!

The worst and I mean the worst vehicle purchase and experience with a used car salesman i have ever…read morehad!!!!!!Keith and Worst Deal Auto is a scam and they have screwed me over $28k for a 2018 Dodge Durango and now its sitting on their scam service repair floor with them telling me I need another $4k for a used transmission!I purchased the Durango on November 26th 2025 and have only put a lil over 8k miles on the junk Durango that they sold me and get this we just carfaxed the vehicle and its a flood vehicle!!!Whatever you do do not even step foot on their property cause you will get scammed and be out of a lot of $$$$$!!And Keith needs to be investigated for negligence and theft and I'm doing everything in my power to get him fired and have their scam of a car lot shut down!!

A 5 car buying experience! No credit, Bad credit & 1st time buyers ALL welcome. 260-969-9383read more

Brandi and Kole were awesome Easy approval process they…read morehelped me get financing and the vehicle I wanted