I enjoyed my first visit at this salon. They fit me into their schedule with an appropriate wait…read moretime for their other appointments. The staff was attentive, they offer a wide array of services and even start you off with a drink of choice. I opted for water, and a classic French mani pedi. Kevin was my nail tech and he was very kind. We had a respectful conversation about my tattoos. He even recommended another one to compliment my nails. :) I am grateful to have a friendly salon in our neighborhood. As a veterinary surgical assistant, these nails will be put to the test. I'm looking forward to my next visit. Thank you!

From day one, I've been treated like royalty! The vibes here have been second to none. Meeting…read moreBrittany was a pleasure, and Kim is an absolute delight. She brings such a calming presence while taking care of my nails. They even offer complimentary beverages to quench your thirst while you enjoy your nail and pedicure services. I've never been to an establishment that goes so far above and beyond for its customers. I highly recommend this place! It's the only nail spa in town that's truly worth checking out.

I've been coming here for about 3 years, Jennifer and the staff have always been sweet and…read morewelcoming!! Great quality and longstanding nails!

I enjoyed my pedicure at Venus Nail Lounge…read more I forget which one I got; but it was one of the upgraded ones with scrubs and lotions that smell so good lol My nail tech was very sweet, and gentle. She did a good job. I was happy with the service. The salon is adorable inside and very clean. Prices were average for nails. I would comeback to this nail salon.

I am very happy with my visit to Professional Nail & Spa I…read morewas greeted Immediately upon coming in the door. The place is very clean and decorated nicely I received the best acrylic fill and the prices are great!! This was my first visit - I have received more compliments on my nails than I ever have before.

When I checked in for a pedicure, "Lisa" was called. She was really rough throughout the whole…read moreprepping of the nail process. She even grabbed my leg out of the water by pulling it up by my big toe. She didn't do a clean job on the polish. I was left with a lot of top coat on the side of my nail.

Family owned business, they offer luxury services, and attend to your needs. Went for a removal and…read morethey were able to get everything off + cut cuticles. Vibe was new, modern, and clutter free. A little bit on the pricier end, but who doesn't love to treat themselves to a luxury day!

They recently remodeled and everything is new and wonderful!…read more Vivian dos my nails this time and I'm extra happy! Definitely will be requesting her in the future!! Great Mother's Day treat!

Don't waste your money or time. $19 up charge for gel. Scrubbed my foot so hard with the pumice…read morestone it cut me. I won't be back.

I went there earlier today with my cousin. I spent $26 on regular nail polish no massage. She got…read morepaint all over my feet I called them later after looking at them a little bit more and they said no refund. I work hard for my money. I also only agreed to the price because I thought I would be able to get a design on my nails or at least some charms or beads, but she told me that my nails are too small mind you I asked for my big toe to have a flower on it. The vibe was not good. They were so weird felt like they were talking about me and my cousin please do not go here. I am so mad. I had to come home and use my bedazzling kit when they should've used theirs. Don't come here. It's lie touch not not true touch.

Friendly service, great atmosphere, & amazing attention to details! & great prices! Def. returning…read morefor a fullset!

I walked in, while waiting between my sons baseball games. The service seemed great at first as…read moreeveryone was nice. But the paint job was terrible. I didn't really notice at first, but she missed the tip of both my big toes, which caused them to both chip off the same day. I would not return to this place again. There are so many places close to choose from for next time. Also, I picked out a color originally, bc it looked cute on the shelf. But it looked gray once she applied it or one toe, so she was nice and took it off. The list she gave me was not gel, which I was not aware of until she finished painting. I should have paid attention more, so that's my bad too....but they should have been more vocal also.

I'm so glad I found this place! The owner owns 3 suites. Envious nail bar, the next spot (I forgot…read morethe name) does facials, waxing and massages and the indoor playground so you can get your services done while your kids play. My daughter and I got pedicures and she got a manicure. They have complimentary drinks and great customer service. The only thing I'd wish is for them to have a kids chair because my daughter had a hard time reaching the foot spa in an adult chair. This is my new favorite place I would highly recommend them! The prices are great too!

I was referred by a friend who goes to get her pedicures done there. Upon arriving I loved the…read morecleanliness , vibe/music, bar set up but it ended there. As I waited to be seem, I posted a story on ig and immediately got negative responses regarding the quality of their work. My appt started. Vee was my tech. I told her, "I don't like long and skinny, I like wide at the bottom and pointed on top". I also mentioned, I don't want thick bulky 1st picture was the shape I wanted and the 2nd was the style/color. I thought this was going to be straightforward and achievable. Right away I was informed I had to get a new full set if I wanted to do ombré'. I agreed even though I only needed a fill. She began the 1st set. They were thin, skinny, and narrow. She had to take them off and start all over. Second set wasn't much of a difference. I showed her the 1st picture again. She couldn't file the shape. Christy the manager had to come and take over. I was trying to make small talk with Christy, but it was apparent that she was bothered as she ignored me. She was rushing and was rough. Meanwhile, her client patiently waited and was friendly. Christy got closer than Vee, but the encounter was uncomfortable Christy asked if I liked them and I responded replied "it's better". I told her I liked her clients shape. Some of my nails came out close to what I wanted .The 3rd picture is what I ended up with. As I paid, the receptionist Candace who approachable and welcoming asked if I liked them and I said I wasn't happy but they tried. I was honest and thought they would make it right being it was my 1st visit. I responded to everyone asking how they did. I was advised to call and talk to Christy. They saw what I saw. I called back today and Christy declined to fix them. She said I told her I loved them. I never said I loved them. Anyone who knows me know I am honest about what I like. Color was off, nails are different shapes and sizes, and the professionalism/quality was not there. I really wanted to support a business in Lake Elsinore, but this is not the place. UPDATE: RESPONSE TO OWNER I called you prior to posting a review. I gave you the opportunity to hear my concerns. You said you would not make any changes to my nails. I had to pay another salon to get them fixed after asking you if you could fix them. Not the way to treat a new local customer.

Ask for V she's cool and Katie gives a mean massage would definitely recommend. Very cleanread more

This was my first time here, and I had a great experience! Cindy did my pedicure and she was so…read morekind, gentle and paid attention to every detail. She made me feel comfortable from the moment I sat down, and my toes turned out beautiful. The salon was clean, relaxing and everyone was friendly. I'll definitely be coming back. Thank you Cindy!!

I've been coming here (so had my mom) since 2023-2024ish and now it's 2026!…read more Romeo is the absolute BEST at French tip nails. He did my nails every single month, for years I was never disappointed. I did unfortunately hear that he had left My mom has gone recently this month and said that Tim does them almost the same which is great news. I can't wait to get my nails done by him.

This is my nail shop. I love this shop!. They have been consistent forever! They are courteous,…read moreprofessional, and have been an amazing neighborhood spot. The guys do incredible quality work, my young lady friend katie But I adore her! She's absolutely wonderful and does really truly amazing work. They are so patient and loving with me and I cannot tell you this is the only place that gives me the best pedicure on the planet and I am not even kidding. I have bone spurs in my legs in this so very painful. I come here just to get off my feet and rest My head for a few moments it is wonderful! Take your time in the summer and come in and see Q Nails and Spa. This is your future spot. You'll thank me later! Oh, and did I mention that they do amazing wax for your eyebrows this girl really knows what she's doing! Don't forget the eyebrows! I love my girls you guys are the best Tin and Romeo and family! Until next time!

***below was my initial review of letting go salon. I will say Lorraine's willingness to work with…read moreme and make this right was outstanding and exceeded my expectations by far. You can tell she really values her work and reputation which is respectable**** Lorraine asked me to call her an hour before my appointment to see how she was doing on time. She said i was good to come in at 7. Rushed over from work and wasn't seen until 7:40!! She checked the steelers score game, made a phone call, and worked on other customers nails while working with me. As you can see in the photos my fingers are inflamed and cut up. I showed her a photo of ombre nails with one rose gold marble nail. I have no problem with a manicurist saying they cant do a certain design but she seemed confident about it and this is how it came out! 3 streaks of paint and some glitter. She told me she couldn't do the massage thats usually included cause her fingers hurt but still charged the same price. You can also expect to be rushed out with crooked nails and gunk stuck under your fingernails

After observing serious sanitation issues at numerous nail salons in the Menifee area for 10 years,…read moreI decided to put my foot down and find a "real" nail salon. Thrilled to have found Letting Go in early March when Lorraine put me on a waiting list and got me in on a Friday when another customer cancelled. Perfect timing, too, because it was just a few days prior to me and my mother putting ourselves on "house arrest" because of the C-Virus scare. Although Lorraine is a "nail artist," I told her I only wanted something similar to what I have been doing a long time; purple base with glitter. I asked her, don't you have samples you can show me from a bottle? She says, "We don't do it that way here. I custom-make your gel colour and glitter to your specifications." I showed her some pix of my nails from the other salon, and she used that as a starting point. Now that I trust her implicitly, I will likely let her come up with her own purple colour and glitter ideas next time. It is nearly a month since I had the work done and only ONE nail is starting to chip so far. I hope I can hold out until my house arrest is over, like another month, by clipping the nails carefully. This is a small intimate salon, not crowded with people since is appointment only. Unlike most other salons, the technicians are not rushing, so plan extra time for this type of quality. Also, be prepared to pay more money here than at an assembly line salon, but it is worth every penny of it. (My last nail shop couldn't even get the colours straight cuz the samples were often in the wrong spot with the wrong number). That can't happen here because there are no samples with numbers! I can't wait to go back for my hands and feet, hopefully by late May!