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    Diamond Direct

    4.6 (156 reviews)
    Open 11:00 am - 7:00 pm
    Updated 1 week ago

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    Response rate

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    Reviews With Photos

    My beautiful new four carrot engagement ring. I have bought me. I have to remarry for three years and I am getting a wedding band

    This place is the best jewelry store I have ever been to in my entire life and I'm 61 they all and I'm talking every single person in their eyes is the nicest kindest sweetest person you will ever meet they make you feel like you are family I picked up my ring that my husband purchased yesterday. Got me a new engagement ring. The band will come in December and it, but I can't say anything, but it made me cry. that's how beautiful it is if you go there, you'll never go anywhere else.

    White Gold Ring

    I came in to get my ring fixed and they did a wonderful job. The pricing was fair( I had all the white gold parts for repair). Customer service was great, very attentive and respectful. Overall, would come here again for any other jewelry repair or to find a jewelry piece!

    Amazing service and assistance picking out beautiful earrings for my wife. I recommend this place very highly.
    Matt Lent ..

    The selection is phenomenal. Service and attention to personal needs. Highly recommend if you're looking to be treated well and get great pricing.

    Something very experience is in this bag
    Ashley V.

    I love my engagement ring! It looks classy and elegant! And it is extremely shiny and beautiful! Thank you very much!

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    7 years ago

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    4 years ago

    Employees are super friendly and helpful! They are not pushy and have a good price range. Will come back for our future purchases.

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    10 years ago

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    10 years ago

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    15 years ago

    Business owner information

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    Diamond D.

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    14 years ago

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    13 years ago

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    5 years ago

    I had such great service here! I paid for expedited services to have my ring sized. It was so fast I was shocked. Thank you so much

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    4 years ago

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    10 years ago

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    4 years ago

    I purchased one of my bracelets here. They keep it clean for me and inspect it when I come in. Always friendly service.

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    16 years ago

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    5 years ago

    Rare to find a jeweler that not only sells amazing pieces but repairs, cleans & designs!

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    8 years ago

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    11 years ago

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    8 years ago

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    8 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    11 years ago

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    9 years ago

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    11 years ago

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    5 years ago

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    8 years ago

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    7 years ago

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    16 years ago

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    9 years ago

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    9 years ago

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    7 years ago

    Rameez is the best! I went in and he was very helpful with helping me find the perfect sizer to keep my ring tight until it gets sized.

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    Page 3 of 4

    Ask the Community - Diamond Direct

    Are you able to change a stud earring butterfly back post to a flat back or screw ball style?

    Yes, we ban assist with a back conversion

    Don’t See Your Question? Ask Away!

    Review Highlights - Diamond Direct

    Jackie and Rameez did an excellent job with helping us understand the basics of engagement and wedding rings.

    Mentioned in 33 reviews

    Read more highlights

    Jeweler's Touch - Our store is now in Brea!

    Jeweler's Touch

    (443 reviews)

    $$

    I reached out on Yelp asking multiple jewelers about medium thick chains for memorial necklaces…read moresince we want something durable. Guy from Jeweler's Touch stood out in his quick responses and helpfulness. When we arrived that evening to speak to someone, Brandon was amazing. He was friendly, super patient, and explained everything. He understood how difficult it was to look for rose gold chains, especially when thicker too. I was super indecisive and he gave me all the time in the world to look through their gold book which had all kinds of designs and thickness scaled to life size so I could place my pendant on it to imagine how it would look. He also brought out samples of chain types as I picked out ones to see if I'd like the look in person. He ended up finding an estate gold chain that looked absolutely perfect for my husband's pendant in shine and style. We tried it for a few days (they give you 30 days hassle-free) and my husband knew it wasn't the right length of style for his personal preference and our tuggy toddlers within one day. It was gorgeous and I wished it worked out, but maybe not for us. We came back a few days later after Christmas Eve and Brandon helped me out again with the return and gave me suggestions for the length of my husband's necklace based on preference. I saw people coming in and out during the two times I went and I see why. These people are amazing, patient, knowledgeable, super friendly and not pushy at all. They want to help make happy customers who are looking for that perfect jewelry. Although we are still on the search for the "perfect" chain for each of us (we are not major jewelry people but need this to be just right for us in every way), I appreciate the help that Jeweler's Touch gave and would recommend them for anyone looking for a custom piece or specific jewelry services.

    I brought my engagement ring in to get fixed and they were great! Monique was so helpful and the…read moreturn around time was so fast! I picked up my ring and it was perfect and SO SHINY!!!! thank you guys!

    Jared the Galleria of Jewelry

    Jared the Galleria of Jewelry

    (163 reviews)

    $$$

    Always a good experience in the store but just prepare to be there for about an hour. Every time I…read morego, it typically takes an hour or more to get everything done. I recently returned for a ring inspection and cleaning and was so satisfied with the outcome of my rings. It looked brand new!

    I recently visited Jared in Brea to have my engagement ring and wedding band cleaned, inspected,…read moreand sent out for the routine semi-annual maintenance I've received there in the past. Unfortunately, my experience with JD was disappointing from when I requested my rings to be serviced. When I arrived, he initially told me the process would take about 10 minutes and that he would clean, inspect, and check the prongs unless I wanted the rings sent to the lab for a more thorough service but would take 3 days I agreed to have them sent to the lab which is what I typically do. At that point, the interaction noticeably changed. JD insisted also that my engagement ring/band were platinum, despite me explaining that my rings are white gold and only my husband's band is platinum. Even after I pointed out that the receipt itself listed the metal type as "WG 18K," he continued to insist it was platinum on the system.   The bigger concern came when I reviewed the intake receipt. Total rings sent for service were listed with a value of only $3K, despite being worth approximately $25K, and the description of the center diamond was incomplete. JD initially told me the information was there, but when I pointed out the discrepancies, he crossed out the $3K value by hand, replaced it with $25K, and initialed it instead of getting a new receipt, he even if he showed me the print screen that it was changes to $25K.  This did not inspire confidence when leaving a valuable pieces of jewelries in their care. He also sent a copy of a receipt via email.  I also noticed that the photo taken of the diamond's GIA number was blurry and unreadable. When I explained that previous receipts had included much more detailed documentation, including the GIA number written out, Sophie stepped in to assist who has been witnessing the entire interaction. She reviewed my concerns, agreed that the GIA photo was not clear, verified my information, and took the time to compare the documentation with prior records. Because I was uncomfortable with how the intake process had been handled, I requested that the pieces be processed separately, as they had been in previous visits. Sophie accommodated my request and ensured the documentation was completed properly. I want to recognize Sophie for her professionalism, patience, and willingness to address my concerns. She turned an increasingly frustrating situation into one that felt much more secure and transparent. When customers are leaving valuable jewelry for service, accuracy, attention to detail, and professionalism matter. Unfortunately, JD's attitude, dismissiveness, and lack of customer service made what should have been a routine visit feel tense and uncomfortable.  If there's one thing more precious than a diamond, it's confidence in the paperwork that goes with it--and that was in noticeably short supply with JD. Thanks to Sophie for stepping up!

    Beyond Two Rings - 18k gold-filled herringbone chain

    Beyond Two Rings

    (248 reviews)

    $$

    My Mother wore a necklace that was a true one of a kind Franken-piece. She had it most of her…read moreadult life and kept redesigning & modifying it by adding gold & little diamonds scavenged from other pieces! She wore that necklace 24/7 for probably 50+ years. When my Mom passed away 3 years ago, that necklace was entrusted to me. Although it had a broken clasp, it is now an heirloom & is priceless to me! Finding somewhere to trust with the clasp repair proved challenging as I didn't want the piece to be sent off to parts unknown for repair by persons unknown! And then I found Beyond Two Rings in La Habra. I walked in on a Saturday morning & was immediately greeted by Daisy. After a brief consultation I was confidently sure I was in the right place. Repair work is done onsite by a master jeweler! Pricing is transparent & reasonable. The repair was beautifully done in a week. The business is family owned & operated - Which I love. I highly recommend Beyond Two Rings as a premier place to purchase, design, or repair your precious jewelry!

    This family owned and operated business is absolutely wonderful. Their selection of fine jewelry…read moreis perfect for any occasion, from Valentine's Day to the holidays, they exude the best in customer service and selection of items. It is an honor to patronize this business, and it should be everyone's 'go to' finding that perfect gift. They also do amazing repairs on various jewelry pieces and have an artistic flair to boot.

    Robbins Brothers Fine Jewelers - Coast Diamond & Robbins Brothers Signature - Skus: 0431628, 0431127

    Robbins Brothers Fine Jewelers

    (566 reviews)

    $$$

    I had an amazing experience at Robbins Brothers, and it's all thanks to Christian! From the moment…read moreI walked in, he made the whole process feel easy and fun. He's witty, honest, and genuinely one of the best people you'll work with in any retail experience. I wasn't expecting to find my upgrade so quickly, but within the first hour I had found exactly what I was looking for. Christian never made me feel pressured -- just guided me toward the perfect choice. Highly recommend asking for him by name! Remember to ask for CHRISTIAN and he will roll out the red carpet for you too!!

    I had a great experience at Robbins Brothers today, specifically thanks to Eric…read more As someone who deeply appreciates horological pieces and the craftsmanship behind a fine movement, it was a breath of fresh air to "talk shop" with someone who actually understands the nuances of quality. Eric is incredibly knowledgeable and made the entire process feel like a partnership rather than a transaction. While Mary does a fantastic job taking care of my wife Priscilla's jewelry needs, I'm glad to say I've officially found "my guy" for my side of things. What I appreciated most was Eric's willingness to help me look toward the future. My daughters are still in their teens, but I've started investing now in high-quality rings and men's bracelets for my future sons-in-law and daughter-in-law. I want to ensure these legacy pieces are secured for their major lifetime events, and I trust Eric's eye to help me find the right items as they come across his desk. If you want someone who respects your time and shares a genuine passion for fine pieces, ask for Eric.

    Diamond Direct - jewelry - Updated June 2026

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