I'll admit, I was hesitant to try this salon after reading some of the reviews here. However, I decided to keep an open mind since I've been searching for a reliable salon in the area and haven't found one that truly stands out yet. I arrived about 30 minutes after opening, and the salon was already packed, which I took as a good sign. Fortunately, my wait time was only around 15 minutes. The station where I was seated was clean, and all of the tools appeared well-maintained and hygienic, which immediately made me feel comfortable. The prices were also very reasonable for the services offered. My only suggestion would be to organize or store some of the product boxes out of sight, as it would give the salon a more polished and inviting appearance overall. Despite my initial concerns, I had a positive experience and would definitely consider returning. read more

My Deluxe Pedi at $60-65 was delightful. Highly recommend. The salon was clean, the workers were friendly, and there's ample parking in their plaza. My bestie made reservations for a double pedi, and it was so simple. We had a great girls self care day. The chandelier backdrop, rows of pedi stations, great service are all reasons I'll be coming back. Grabbing a drink after and a bite to eat nearby, made Diamond Nail Lounge conveniently located. Located near the West Covina Mall with wonderful associates inside, ample parking outside, and eateries nearby for lunch or dinner after. read more

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Today I came in for a gel pedicure and manicure. My did my pedicure, and unfortunately I didn't catch the name of the woman who did my manicure. Overall, it was a pretty good experience. My nails look clean, well-shaped, and neat. They did a great job cleaning up my cuticles and calluses, which I really appreciated. The only downside was the cleanliness of the salon--it was a bit dusty and could use more frequent sweeping and general upkeep. Other than that, I was happy with the services and the results. read more

Diamond Nail Lounge - Nail Salons Near Me - West Covina, California

I gave this place another try while my regular nail tech is out of town, and it was a complete waste of $67. I purposely came knowing that I wasn't going to get the same result as usual and even with that in mind this was a disaster. The pedicure was rushed and poorly done from start to finish. My nails were cut with a cuticle nipper, cuticle care was minimal, and the shaping was uneven even after requesting square nails. The polish application was sloppy and inconsistent. At checkout, I paid exactly the service amount and there was an unprofessional comment made across the room. If you're charging $67, the work should at least reflect that price. To top it off, the polish on my pinkie toe peeled shortly after I got home. For $67, this is unacceptable. Save your money and go somewhere that actually values quality work and professionalism because this place clearly doesn't. read more

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Decided to give this place a shot again never going back. I gave it a shot just because they do have some talented manicurist in the back but other than that they charged me $60 for my five-year-old polish on her hands and toes that is crazy never had paid that much called and complain. Man said they put gel on her nails profusely kept saying I didn't want gel on her to three ladies he offered me a refund of $10 which is crazy $50 for a kid polish. Mind you I'm already getting my full set and toes done and paying them a good amount of money for that and they want to overcharge me on my daughter, also don't know how they did gel if I saw no light cure and saw the lady fanning her nails. Also hour after left her nail was chipped. DO NOT GO HERE. read more

Diamond Nail Lounge - Nail Salons Near Me - West Covina, California

It's always hot in there!! I don't understand why they don't make it comfortable for their clients. Each one drops a minimum of $90 dollars each time. read more

Beautiful Nails! My daughter had an idea of what she wanted and they nailed it! She's now cruise ready. Highly recommend Diamond nail Lounge! read more

Diamond Nail Lounge - Nail Salons Near Me - West Covina, California

It is so hot in here. For something that should be a relaxing and enjoyable experience, I was uncomfortable. For these prices, they could afford to put on the air conditioner. I will be looking for a different salon. read more

Fills are $50 dollars. Full-set acrylics $75 medium length. Make sure to ask pricing before getting anything done.

If I could give negative stars I would! Just came in about five minutes ago, asking if they accepted Apple Pay or tap to pay to pay for a manicure and pedicure. The lady says sure yes. Then proceeds to help her next client and in the process talk bad about me for asking if they accepted Apple Pay. The lady also had the audacity to talk rudely in description about myself with her client. Over hearing this just now, I left, though they tried convincing me to stay. I will not be doing business here ever again, and I'd consider taking your hard work money to a better,more respectful, nail salon. read more

Vinh is seriously the best at what he does! I'm not one to get anything too fancy, but as I prepare for my wedding, I've been wanting to test the waters for different designs. Vinh did not disappoint! 10/10 recommend! read more

Diamond Nail Lounge - Ombré - Nail Salons Near Me - West Covina, California

The best nail shop around. We drive an hour away to come to our favorite nail salon. Five star review is not enough for the excellent service and quality of there over and above personallity(s). read more

I'm so shocked by this place. I love this place, been coming here for years, but I can't do this again. $85 for a fill, and color French tip. Not a big design besides the French tip. I asked the lady three times for a price she kept saying, give me one second but never told me until I was already on the topcoat and the man came up and was talking to her in their native language. I told her that I don't like him coming over here cause it seems like he makes her nervous. She told me no he was just saying how pretty they are. They're pretty but not $85 pretty. read more

Diamond Nail Lounge - $85 FILL, pink/white French tip - Nail Salons Near Me - West Covina, California

Thank you to Vy for my Toes and Terry my nails my first time at West Covina Diamond Nails Spa read more

Diamond Nail Lounge - Thank you to Vy for my Toes and Terry my nails my first time at West Covina Diamond Nails Spa. I recommend this spa. - Nail Salons Near Me - West Covina, California

Nails came out nice. But they charged $20 for the multi color. And $55 for the short nails! Expensive, and they aren't transparent with their prices. They usually love to charge more when you get to the register too. Maybe ask ahead of time how much before anything is done. I come here all the time and get the same thing most the time. The price was unexpected especially since I got them shorter than I usually do. $75 for a full set with different color lines is crazy! read more

Diamond Nail Lounge - Nail Salons Near Me - West Covina, California

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So far this is the only spot that has done my nails and they've lasted . I am very active at work and my nails Stay strong. read more

Service was great. I have been looking for a new nail place and i think i found it. The vibe was nice and no one had attitude or bad moods. It looked busy but we got taken care of right away. read more

Diamond Nail Lounge - Custom sandals for my her - Nail Salons Near Me - West Covina, California

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I've been going here for years sad to say i will never go back! They must of changed products or got a cheaper one. I got dip as usual not even a week later they where all coning off went in there a few days later and the owner charged me $10 sad to say this place is now money hungry. read more

My usual salon double booked and didn't account for time for my pedicure so I had a quickly find somewhere to get a last minute pedicure before my trip. I pass by here often so I decided to look it up and try it out. They do take walk-ins and I was able to be taken in immediately on a Saturday morning. It is $52 for an OPI pedicure treatment which includes callus treatment, cooling gel, exfoliate, mask, and a 10 minute lotion massage on top of the pedicure with gel polish ($40 with regular polish). I've never had a pedicure massage this thorough and with so many layers so it was a wonderful experience indeed. My usual salon really only does a quick exfoliation and the polish for about the same price so I am getting way more out of it here. Be aware that it is cash only here but they do have an ATM on site. The whole process took about an hour just for my feet so it was a great experience for the price. read more

The quality of their gex x is not worth the price, Ive gotten gel x at other places before so I know what they are supposed to look like. These ones are too thick and they CURED THE GLUE ON MY SKIN which is really dangerous. Each nail as they cured hurt and I let them know but they didn't care. On top of the horrible gel x, the pedicure was not good either. I had gel dried on my skin on my feet, which is also really dangerous because of contact dermatitis. For their basic pedicure with gel, and a simple gel x set I paid $155.. Broken down it was $90 for a simple gel x set. Not worth it. Go somewhere else. read more

I had been coming here for years. Please ask for itemization on your bill. Trust they charge for everything. John had been doing my pedicures for a long time because he knows what I like. The last straw for me was I took my grand daughter to get a pedicure and they charged me the $45 package when I asked for the regular one which is $30 and they didn't do the $45 service. The lady kept asking about gel and I told her no 3x's. The upsell and pressure is annoying. Even John was trying to get me to spend more money on my pedicures. Needless to say they lost a long time customer who usually takes daughter and granddaughter. Oh and don't forget to take cash for tips, I've gathered that they aren't getting their tips when you pay via credit card. read more

Fast and friendly service! Accepts cash and card as well as walk ins! Will be coming back. read more

Diamond Nail Lounge - Cat Eye French tip gel X Nails - Nail Salons Near Me - West Covina, California

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I have been dreading to go to a nail salon and thankfully found this salon on Google. I was able to get an outstanding service. It was really nice and Hung took care of me. She was very pleasant. I highly recommend her! I will be going back! :) Update: It peeled off after 2 wks.. read more

Diamond Nail Lounge - Manicure - Nail Salons Near Me - West Covina, California

We love going to Diamond Nails, Stacey is the Best. She has great experience and is creative with nail designs. Nee does a great job with pedicures. The vibe is quiet and the ladies are all friendly. Plenty of open space and comfortable massage chairs! read more

You'll get fungus! I have been going to my nail tech for 10 years at a different location but due to her health--she was unable to service my appointment that day. I decided to go to Diamond Nail Lounge as I had driven by when going to UPS many times. The chairs, tools, and equipment looked sketchy (not sanitary)-- the pedi tech left a customer and came right to me which made me wonder if she'd even changed the tools. I decided to take a risk and get a mani pedi since I had an event that night and was out of time. Two and a half weeks later: FUNGUS!!! Side note: I thought I saw the pedi tech use a nail clipper that had skin on it--between the clasps. I didn't want to be rude and thought maybe I was seeing things. I was not wrong. My otherwise healthy feet are now scaling, itchy, tingling and have fungus. I have never in the last 10 years have had this problem with my nail tech. I have to go to the doctor now. Go there--if you want to catch crap. They are all about keeping every customer and making that dollar that they don't even take the time to take proper practice. read more

Diamond Nail Lounge - Nail Salons Near Me - West Covina, California

I had cats eye art on my nails from a trip out of town and I needed to find a place who was capable of creating another great look! Professional and talented artist. Be ready to pay. $$$$ read more

Diamond Nail Lounge - Cats eye nails! - Nail Salons Near Me - West Covina, California

I usually get the spa pedicure treatment with Lavender and Mint cream. Staff is always nice and kind. Enjoy getting my nails done here. read more

Diamond Nail Lounge - Gel-X, Medium Almond Shape, Color #64 Beige Sand. - Nail Salons Near Me - West Covina, California

Service was great! the pricing was completely different from what was originally chosen. They sit you down have you pick a package. I chose the $85 for myself(mani/ pedi) and $50 for my niece(pedi/ nail re). Should be $135 plus the gel on my manicure. Instead I left the building after paying $225. Safe to say I will not be returning the price simply didn't make sense. read more

Diamond Nail Lounge - Gel maní regular pedí - Nail Salons Near Me - West Covina, California

It was my first time at this location, I called prior to showing up (about 5 mins) to ask about wait time, they mentioned there wasn't a wait time, when I arrived I waited about 40 mins for a pedicure. My pedicure took about an hour. The location is nice and big but not sure I would go back again. read more

Diamond Nail Lounge - price list - Nail Salons Near Me - West Covina, California

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Thank u Lisa and Diane. You guys did great job with pedicure and manicure.highly recommend it/see u guys in two weeks.

I stopped coming here because the quality of work declined. This was not due to any of the ladies--every time I've had my nails done by them, they've been kind, patient, and detail-oriented. The issue was with the owner (the man at the front desk). I had a full set done by him, and within a week, my nails began breaking. From the start, it felt rushed--he was doing my nails while also helping customers at the front desk. I understand he has other responsibilities, but I would have much preferred the focused attention I've always received from the ladies. Instead, it felt like he just wanted to finish quickly and move on. When my nails broke, I came back several times for fixes since they were so new. Each visit was on a different day, and I was charged different amounts--sometimes up to $10 per nail. At that point, the cost and inconvenience outweighed the service. What made my final decision to stop coming here was the lack of accountability. The owner never acknowledged that the poor quality was the reason I kept returning, which was both frustrating and disappointing. Again, I want to emphasize that the ladies here have always done great work--I never had these issues with them. But overall, the experience with the owner was frustrating, expensive, and exhausting. Better customer service and accountability would have made all the difference. read more

I've been coming here to get my nails & pedicures for a few years now , and I am always happy to when I do. Amy does a fantastic job with my gels set every time ! The staff & owner are always kind . Highly recommended. Thank you Diamond nails read more

Diamond Nail Lounge - Love my nails - Nail Salons Near Me - West Covina, California

Services here are always great! I am very particular about my nails and this is the only salon I will go to. Staff is always friendly and salon is always clean. Lately I've been getting gel-x and I love them every time! read more

Diamond Nail Lounge - French tip gel-x. - Nail Salons Near Me - West Covina, California

I usually enjoy coming here because of their huge selection of pedicure upgrades. Gel pedicure came out nice but hours after I got home my foot started hurting so bad. Finally, I went to urgent care because the swelling got so bad on my big toe. Turns out I had a huge bacterial infection caused by dirty tools. I had massive infection where I had to take antibiotics twice a day for seven days, with the chance of losing my big to nail. Fortunately, my toe nail was spared. This caused me to miss work, and really impeded my wellbeing. Please do your due diligence and clean your tools. Your establishment costed me nearly a month of pain and agony not to mention additional cost for my medical expenses. read more

Diamond Nail Lounge - Beautiful store - Nail Salons Near Me - West Covina, California

I walked in to get my nails done and I told VIHN the owner of DIAMOND NAIL LOUNGE WEST COVINA I wanted my design with no rhinestones. I explained that I have a 1 year old that could swallow the rhinestones and it could be dangerous. When I was getting my nails done the woman who was doing my toes asked the owner VIHN "No design?" VIHN responded something in Vietnamese and they both laughed and looked at me. Something immediately made me sink and feel off so I started google translating things like "too expensive", "cheap", until finally I came across "poor" or "nghèo". He called me poor and laughed at me for caring about my baby's safety. He mocked me after being a customer of over 10 years. He's watched me grow and literally saw me get married and had a baby. These people don't care about us. These business owners watch us for years, we give them thousands of dollars and they still feel the need mock us for fun. Shame on you VIHN. You may have money but you're obviously poor. You lack happiness, you lack, respect. You are one of the most poor men I've ever met. . read more

I received gel x nails from a man nail tech. His station was at the front. He put too too much glue on my nail. They were so thick. He didn't seem to care and they charged alot. I will go back to my regular nail tech that only places a small bead of glue on nail. read more

I have never written a review on a nail salon in my entire life. I went in there as soon as I got there they sat me down and she asked me what I wanted.... I just wanted a simple gel manicure.... And she tells me that the gel manicure was $60... and I told her a gel manicure is $60 here? And she said well we charge $10 to takeoff the gel that you have... I honestly thought that was the most ridiculous thing I've ever heard... then she said it was gonna be 15 extra dollars if I wanted to do FRENCH TIP!!! $15 EXTRA DOLLARS !!!!! I wanted shiny chrome it was going to be an extra $10.... So pretty much I didn't do it ! it's like I was gonna be walking out of there paying almost $100 for a manicure.........NO THANX.......... PLEASE do not believe the prices that they have online as soon as you walk in there they change the prices. WOULD NOT RECOMMEND IF I COULD CHOOSE ZERO STARS I WOULD!!!!!!!!!!!!! read more

The people are friendly & they do good work but What I hate about this place is that I always make an appointment but they never ever take me on time. I always end up waiting 20 to 30 minutes past my scheduled time. If a technician has an appointment, then they should not take a walk in if they won't be done in time by their appointment. That is just common courtesy. They are also way more expensive than other places & it's not like they offer you a beverage or anything. read more

I have been coming here for years. It's been over a year now that I feel so disappointed with this place. Lately, I have been treated really badly. Every time feels worse and worse. Today I went in and was told Lynn was on vacation (I've been told this for months now, I think she may not work there anymore). I told them it was fine and I'd take anyone else. Then I asked for Heather for my pedicure and they told me she was working on someone and asked if I wanted to wait. I said yes, I was seated and told to pick a color. All was good. I sat patiently waiting hopeful that someone would start on my hands. Just so I'm clear, I would've waited longer for Heather, she's worth it. But what bothered me is that they left me sitting for 40 min without even checking on me, giving me an update or anything. A guy that has done my manicures before came by me and said hi. He looked around confused and you can tell he asked those around him who was going to help me. They said something and then all laughed. I never assume anything is about me (they weren't speaking in English) I figured they were laughing at something else. I saw other people walk in and get helped right away. I finally realized I had been waiting 40 minutes and just got up, got my things and proceeded to leave. I didn't argue or talk to anyone ugly, I just wasn't willing to sit there ignored any longer. Finally the manager comes to me (as I was walking out) and says "we can help you right now". At this point I felt humiliated. I just said "no it's ok, I'll come back another day" and left. I'm so sad because I really do like their work here. Everyone there does great work (my favorite ladies are Lynn and Heather) but this wasn't the first time I've felt like they've treated me badly. This was just the last straw for me. We literally have a nail place on every corner around the area. There are a lot of options and yet I have been choosing the same place over and over regardless of the treatment. Not anymore. I went to a place closer to my house and they did an excellent job. I will never go back to Diamond Nails. It's disappointing but it's ok. I'm happy with the work I got done elsewhere and I'm happy to take my business where they appreciate it. read more

The service here is amazing love all the various colors they offer. Stacy does beautiful nail work. Always recommend to schedule an appointment so you can make sure you get your service with the individual you want. read more

Diamond Nail Lounge - Gel X nails - Nail Salons Near Me - West Covina, California