If I could add more stars I would because this place exceeded my expectations of buying a truck. Customer service was great! Trucks condition was awesome! I will definitely recommend this place to people looking to buy. read more

very poor customer service. promises made, description of truck explained. Promises not fulfilled, truck description failed to provide information regarding damage. When attempting to speak with the salesman and the manager who sold the truck, manager refuses to take the calls on numerous attempts and refuses to respond to emails. salesman conveniently no longer working with the company. Stay away from this company, seems like a bunch of scam artists and liars! read more

This company hires individuals that use fake names and fake addresses to use that information for their IRS paperwork (W2's). I will be reporting them directly to the IRS because I am tired of receiving mail and IRS documents sent to my address. Hey, FYI tell your so called employee that doesn't exist Juan D La Verde Prada to stop using my home information for his illegal pay stubs. I am not going to share my address on here, but Diamond Truck Sales get your sh*t together. Not the first time that I have contacted you. You are as guilty as that so called individual that identifies as Juan at committing fraud with the IRS. read more

Diamond Truck Sales - Commercial Truck Dealers Near Me - Turlock, California

I AM CURRENTLY IN A COURT BATTLE WITH DIAMOND TRUCKS. The judge passed judgement in my favor, as Diamond truck sales refused to give the down deposit money back. Diamond truck appealed and appealed again. The judge gave the same judgement, so they appealed again. Be prepared to play the long game of going back and forth to court over your money. The judge made it clear; Diamond truck was in the wrong. They, however, will live up their negative reputation. My advice will be to steer clear of this company. Its been a two-year court battle already and we still fighting to get the money back. read more

DO NOT BUY A TRUCK HERE. I bought 2 trucks at the same time from this dealership a 2020 and 2018 freightliner. As soon as they got a 25k deposit from me I didn't hear from them for 1 whole month. I was dealing with Juan and someone named Ashley. I purchased both trucks with extended warranty. Since I got 2 trucks from the same dealership they needed to get funding from 2 different lenders. When it came time for my driver to get one truck 3 months later the truck broke down next day leasing the dealership. After I contact the dealership they told me they removed my extended warranty because one lender that funded the 2018 truck didn't finance with added warranty and of course I wasn't told that before buying the truck. So come to find out this truck had transmission issues and it ended up costing me $10,000 dollars worth of repairs and the dealership told me I bought the truck AS IS. But told me the truck had a full inspection and was 0 issues and was covered under warranty. My mother called and spoke to Juan. He was really rude to her told her "not to call back his number ever again" As of today everyone at this dealership has not returned my calls and stopped answering and I have not even been reimbursed for the driver flights and Ubers as promised read more

Diamond Truck Sales - Sensors that needed to be replaced that kept the truck from driving out of 2nd gear - Commercial Truck Dealers Near Me - Turlock, California

See all

Do not waste your hard earned money here. They lie!!! They make false promises. Let's start off with their trucks. One didn't want to even start and the other one had a condom(used) on the floor. They negotiated a deal at first, I put $ down then someone gets promoted there and changes the entire agreement to try and get more $ out of me afterwards. Now they dont want to give me my money back! Terrible customer service. The gal named Kat just takes your money. She was blowing up my phone for my $ then when she got it, it was hard to even get a hold of them. She also wanted me to sign papers before even seeing the truck they brought. I should've read the reviews. Or did my own research even when it was a word of mouth. read more

Put down $3000 deposit , and have to back out of deal! Was never told by Javier that it's non refundable because he was to busy on the phone to even talk to us! Now they say they keep deposit to use towards credit at their lot???!!!! We are a 1 income family and just lost our only truck- I have been I. Contact with an attorney to get this situated (hopefully), never got papers given to us to take home and go over. No signage anywhere stating all down payments are final!!!! read more

I wish i could give them Zero stars .. do not buy from them these people are lying son f biscuits.. they will sell their own mom for 5k deposit... afterwards they wont even answer your phone call unless you live near by and when you go there .. there always sane excuse ohh sorry man we were busy with another customer ... however their customers are never there when you go to them ... so please do not waste your money and time ..... Please they have had all the fake reviews on Google do not beleive in them read more

Big Fraud company .... We buy truck VIN 3AKJHPDV8LSF0337 yesterday... all parts broken ... after that now we call they not pick the phone... we have 8 Trucks all trucking companies are cooperative but they are so rude and irresponsible. Fontana branch Manager Jerry lopez and sale branch manager Shawn they both make a big mess. Now they ask we both are on holiday. They all now their make fraud with innocent buyers that's why they not answering us. We take a legal action read more

Diamond Truck Sales - Commercial Truck Dealers Near Me - Turlock, California

Do your research before buying from here and don't give them ANY MONEY AS A DOWN PAYMENT because they'll try there hardest to keep your money! I've called Emmanuel a few times and now he won't answer the phone as well as a nother (661) number. read more

This is a scam dealer. Do NOT I repeat do NOT even enter to this dealer in any state. I was going to buy a truck and someone took me to their Turlock, CA location, and they stole my 5k. They asked for deposit (which 1000$) in other dealerships and they asked me to pay $5000, since I had 100% plan to buy a semi truck with them I paid the deposit. They were supposed to get the deal done in 2 weeks, but it was on 2nd month since I paid the deposit and deal was still not closed. Every day they were bringing new excuses. Nessar who was handling a portion of the deal was an unprofessional person and he did not know what to do. Nasim the owner is a greedy person and does not know how to do the business. They are all rude and unprofessional, finally I decided to get my truck from another place. I found a truck in a different dealership and called the Nessar guy to return my deposit because I am moving forward to get my truck. He said no refund of deposit which is against the law. Finally I bought my truck and they said they will credit me if I want to buy a truck from them in the futur. DO NOT GO THERE PLEASE!!!! I am not recommending this place to anyone read more

do not buy a truck from here do not do business with this company, trash, trash, trash, trash! I spoke to Kat that I was interested in a truck. She asked for a $2500 deposit and I asked her if for whatever reason the terms change and I disagree on the new terms I will get my refund back right and she said yes 100% turns out that the terms did change and I disagree on the new terms and now they don't give my deposit back! I'm not gonna let this slide nor should anyone we earn our money fair and square and it's not cool for somebody like these people to just take your money. The worst of the worst. I'm currently getting an attorney to get this setteled. read more

I had the pleasure of being assisted by Mitzy, she answered all of my questions about purchasing a truck and guided me from start to finish. Thank you so much for all of your time and help Mitzy! read more

Horrible communication between Salesmen and service department. After truck was purchased i Waited for 2 weeks for repairs that were supposed to be done before sale. And on top of that they put the wrong part on from a different motor and truck so now I'm at a real shop. Horrible read more

Started off great, got an approval sent them 5k and the approval number was 6k more than what i was originally told, now i can't get my 5k back. Really bad at communicating once the money got sent. If i could give them a negative number i would read more

Exceptional service! We had the pleasure of meeting Juan and I'm so glad we decided to buy from Diamond Truck Sales! Hands down best service we received! Juan helped us out, explained everything very thoroughly and was so patient through the whole process. He was well-informed, organized and a pleasure to talk to. Excellent customer service is hard to come across these days and I just had to do a review for it. Best experience ever!! Make sure you check them out and ask for Juan, i promise you won't regret it! read more

Diamond Truck Sales - Happy customers! - Commercial Truck Dealers Near Me - Turlock, California

about 4 weeks ago we were very exited to buy a truck . I put a downpayment of 2k to remove the truck from their website . A week later they told me the truck didn't have a lyft gate that they would try and find me another one .. they truck they found me I didn't like and I never sign a contract. now I'm asking for a refund and they keep giving me the run around telling me that I can only use it as a credit . this people lured me into sending them a Zelle and now I'm stuck . very unresponsive and very unfair treatment. I was told that since I didn't sign a contract I would be receiving my money in a few days and it's been 2 weeks. Juan [Nava] the salesman told me that it wansnt an issue and MANUEL THE financing manager won't even answer his phone . All I get is a lady by the Name of Victoria who tells me Manuel told her that the money can only be used for credit . funny because I never signed a contract . all I'm hoping is for a very good lawyer to take care of this matter. Very easy to take your money but not so much to return it to the rightful owner . Don't do busines with this folks .. this is your warning . JUAN E Romero read more

This company doesn't care about customer satisfaction or customer retention. Be extremely careful placing a down payment, because they won't give it back, even if you don't get financing! Absolutely DO NOT take their word for anything, their contract will say that no verbal agreements are honored, they only honor(maybe) what's in writing. This dealership lacks ethics 100%! Save yourself and look elsewhere for equipment! read more

Be careful and read the bad reviews first before making a deal with these crooks, they force they employees to write fake reviews , trucks are not fleet maintained, they will keep your deposit. You been warned. Tenga cuidado antes de comprar en este dealer, fuerzan a los empleados a escribes reviews falsos para poder engañarte. Su camiones son de subasta con bastabte oxide, lo barato sale caro ​ read more

took delivery in Reno Nv, battery's we're bad, was told by Shilo twice battery's we're replaced. Jump started and drove home, next morning battery's we're dead, tested battery's and found batters were not replaced!! I had to replace all the battery's myself, they would not pay for battery's. After only 2000 miles def light is coming on now every trip. Again, they refused to help out at all. They're only after the sale and no help afterwards, I do not recommend buying a truck from these guys at all!!! read more

I worked with Kat and she helped my family purchase their first truck. She was extremely patient and knowledgable. Very great experience and high recommend. read more

Diamond Truck Sales - 2016 Freightliner - Commercial Truck Dealers Near Me - Turlock, California

Be very careful with this company. They are fakes and frauds. I am currently in talks to start a law suit against them. THEY WILL TAKE YOUR DEPOSI!!!! They will offer store credit only and nobody wants that because their inventory is trash. They told me they sold my truck after convincing me to make a deposit to hold it. Their trucks are not certified or inspected and they hide codes. I don't want anybody to go through this experience we work hard for our money. read more

This dealership is a scam. Do not go there. This guys didn't want to refund my $2500 deposit. I did not sign any paperwork on a specific truck. I changed my mind that I wanted a Freightliner instead of a international that this guys were selling me. And this guys couldn't come down to a price on a Freightliner that I wanted so there wasn't any deal. Scam scam scam. read more

I would give a zero to this place if I could! We are already qualified with a lender and we're incredibly insulted not to mention disrespected when Marissa made the accusation that we were less than honorably attempting to purchase a truck. The trucks they had available for sale we not road worthy by industry standards, each one was rattling, making sounds which this mechanics daughter has ever heard before; for $49k one would think you would not be getting screwed. Steer clear! You can do better elsewhere. Guaranteed. read more

I'm the son of Lisa Champion, my mom's review is the first one you see on the forth worth, Tx location. She wrote that on the first day meeting them so avoid that positive review. The actual truth from the driver! They will lie about the truck & will hide the codes. After that they will find loopholes & excuses in the warranty. Had the truck for three months & each month was worse! (1stAlternator & fan belt, 2nd,fuel ejector & turbo actuator last & final to put me out of service turbo) read more

I called in to get more info and OMG! I was so excited to come in and meet Mitzy, she was so courteous over the phone, and she explained the process step by step! I immediately started following her page too because her reels are amazing! When you're ready for your next step, ask for Mitzy! read more

Don't give a down payment until they run your credit, cause if you don't qualify they keep your money!!! I called to ask for a refund and they refuse to give me my money back stating that I lied on my aplicacion. And they now claim that I can use that money for store credit in the future. After they lied to me just to sell me a truck and I didnt qualify now they want to give me a higher payment. I feel like i am forced to buy with them. They are dishonest. I would not reffer them to anyone!!! read more

Buyer Beware is the word for this company. After taking over a week to fix what they agreed to fix on the truck, I take delivery and it goes all of ten miles before the check engine light comes on. I called and they said they would take care of it if I can have it repaired. I put it in my shop and diagnosed the NoX sensor and also ambient air sensor were bad and replaced both of them. Parts were on national backorder so I had to remove them from another truck just to get them. It solved the problem so I called and said what happened and that I would be sending them a $2000 bill which is way below what it would have cost anywhere else. They said they would send me only $1000 which in my mind is not taking care of the problem. After four calls I still don't even have the $1000. Needless to say we won't be buying anymore trucks from them read more

Would not advise anyone to buy a truck from here. First we had a deal but going home empty since they have to work with financing after financing the contract was change 2 more times and we have to put more money down each time. Then they promise to fix the problem before the truck pick up, every follow up was us calling them, not once ever did they call and yea I do mean Juan. Then when we pick up bright the truck home the light the same problem came back on, Juan advise us to bring the truck back, the light indicate red and it the def system And those who are not aware, these can slow down and break down at any moments but they said it not their responsibility if it breakdown and that we would have to get a wrecker out to tow it. If that sound any more unreasonable, we got the truck diag and the whole def system is out, the ac coil is broken. They sell broken truck and their quick fix is to reset it by pulling the plugs, make sure you drive in the area for at least up to 3 hours before you leave the area. If I can give them any less of a star I would. read more

Diamond Trucks was coo everybody was helpful and on there job... Juan was a good sales man and Martha was very helpful also.... read more

Diamond Truck Sales - Rodrick and Daniel - Commercial Truck Dealers Near Me - Turlock, California

Diamond truck sales is an unprofessional company that knows nothing about customer service. My husband has tried for weeks to complete his financing and contract, we had to call them numerous of times. We spoke to different people who never knew where we were in the process, always had to explain what we needed to do and who advised us on previous step. Communication was never clear on what was needed, lots of wasted time. Battery was dead when we went to test drive, even through they knew we were coming from out of town and had plenty of time to test and run the truck. Do not waste your time or money. From previous reviews sounds like they don't stand behind their trucks either. read more

Awesome experience!! I never expected getting my own truck on the day we went to Diamond Truck Sales. Since I barely new to trucking industry, a big Thank you to Shilo for answering all our questions about the truck and helping us to get approve and get a truck on the same day.. I highly recommended this truck sales.. read more

This place took my 15000 as a down payment on a truck. I came down with covid 19. They wouldn't hold truck for me until I got out of quarantine. They sold my truck the next day. I signed up on half the paperwork. They won't give me my 15000 back. DO NOT GIVE ANY DOWN PAYMENT TO THESE PEOPLE THEY WON'T GIVE IT BACK read more

Please Read Diamond Truck Sales dose Not stand behind their product We tried to buy a 2016 Carb compliant truck and got a Lemon WarningstopDo not buy a truck here. They Do not stand behind the quality of there trucks. We bought a 2016 kenworth with a non functional DPF filter system(Huge fire hazard) and air leaks they promised to fix. It has been 2 months and we have attempted to drive the truck away 3 times and all 3 times the engine light comes right back on after about 10 miles of driving. Worst of all we have already payed2 payments for this truck,registration insurance And the truck is still broken.The owner's of Diamond truckeven told us to have the Truck fixed by a local mechanic to us not be covered by the warrantyso we wouldn't have to drive all the way back to Turlock. They really don't feel responsible for selling a truck that was never road worthy in the first place.There attitude is the worst part saying that the loan is finalized. They really don't care what happens once have the cash in there hand. Whats worse of all is they have a yard of disassembled trucks mini wrecking yard behind there mechanic shop so it looks like there taking damaged trucks piecing them together and selling them as good usedthis is a warning so no other hard working drivers gets scamed like we Did. Call me Direct I'll tell you how bad they are 408-766-1384 ScammersScammersScammersplease Don't get. Scammed read more

My name is Kyle Toney. I am a 6-year U.S. Navy veteran. I was sold a semi-truck under false pretenses, from Diamond Truck Sales in Turlock, CA. According to Diamond Truck Sales online advertisement the truck engine and transmission was in good shape. They reported they performed a DYNO test on the 579 Semi Truck in question. They lied. When I finally received the truck and drove it. I had already paid a down payment for a deposit of $10,000.00 and signed a contract for my approved financing. The DEF engines lights came on and the truck had issues going into some of the gears. I reached out to Diamond Truck Sales after my mechanic checked out the truck. My mechanic discovered the truck has some damaged gears and a damaged clutch. I'm still not sure why the engine lights are on. First Diamond Truck Sales said they would make the repairs to the transmission. After this conversation regarding them making the repairs, I could not reach anyone at the Diamond Truck Sales dealership to do the repairs. I had the truck towed from my Mechanic Shop to Diamond Truck Sales. Lead time on these events are one week. Also, I reach out to the finance company since Diamond Truck Sales would not communicate with me. I don't want the truck since Diamond Truck Sales, sold me a truck with a damaged transmission and DEF Engine Shut down, with the warning lights on and under the false pretenses that the truck was in good condition. I have not had the truck long enough for the first payment to be due. Also, the truck has been broken so I have not had an opportunity to work and make the money to make the first truck payment. read more

Avoid this Diamond Truck Sales at all cost, I bought 5 trucks from scam this dealership and 1 of the truck has a major issue only after 1 month after the purchase will cost 8K to fixed.i called the sales person Cody Thomson, he said sales as is nothing he can do,it's my problem now .despite buying 5 trucks at a time this dealership is the worst I've bought trucks from. the rest of the 4 truck also has many small problems. do not buy truck from them, Cody will sell you shiity trucks that you are going to spent tons of money to fix later. read more

We made 2 trips to this dealer of 450 miles round trip each time, we were told the truck would be completely checked over and ready to go, the first trip the truck was not able to be driven as they had it apart working on it, the 2nd trip we made they told us that every thing on the truck was fixed and ready to go, when we got there after leaving a $2000. dollar deposit when we were told we would be 100% satisfied with the truck or we would get our money back, the truck still had many issues cab AC did not work, the APU system did not work, the steering wheel was almost a quarter turn off from center, there was a burning coolant smell inside of the truck, when we asked for our money back and that we were not making a 3rd trip there, the manager refused to give us our money back, we have contacted a lawyer and will let them take care of it, do NOT do business with them if you don't want to get taken, they are not con6about the quality of the trucks they are selling and only want to take your money, buyers be ware, gave them 1 star only because I had to for this review read more

Nazal, Maria and the rest of the team here did a wonderful job from start to finish with me on the purchase of my first truck. They took care of any questions or request I had and were completely friendly and professional throughout the whole process. I'd gladly give them my business again and recommend them to anyone who may ask me of advice of a truck dealership to check out. Thanks again Nazal for your professionalism and help through it all! You're a stand up guy read more

Worst dealer ever. I would definitely not go back or recommend to anyone. One day I inquired about a semi truck. This will be my first and shilo the salesman was trying to help well he was being pretty annoying because when he did call me I told him I was interested and I will give him a call back when I get home because I was busy at the moment. As soon as I got off the phone with him he began to start texting instead smh. I was already annoyed but the he told me about a truck that just came in and it was a good deal and if I didn't put a deposit down for it someone will but it. I saw I pictures and details and liked it so I gave him my deposit over the phone. My plan was since it already the end of the day I wanted to go there the next day to pick it up. As soon as he took my deposit he told me the truck wouldn't be ready will next week. So the F*** didn't he tell me this before he was quick to make a sale but sold me something he didn't have yet. Now I have to wait. Mid week passes by I get no phone call about it. Then when I called him I was getting bs answers until I told him I wanted my deposit back be he kept saying it'll be a bit longer. Long story short it's been a month and I still don't have the truck. I called the other day telling him I want my deposit back and was told someone with get back to me on Monday which never happened I while I'm writing this I still haven't received it. If your in the market for a semi truck don't go here they'll take your money and you'll have to fight for it back Trust me. read more

I bought a 2012 volvo VNL about one month ago from Diamond Truck Sales. About 25 miles after picking up the truck immediately the Check Engine & Check Transmission light came on. This lead me to believe they knowingly sold me a broken truck. They only cleared the codes. I took the truck to the Volvo dealer to get a diagnostic. I was charged 383 for this. The transmission Flywheel, Clutch, solenoid etc needed to be replaced. I contacted Diamond truck Sales but were no help! I strongly recommend everyone to stay away! Especially first time buyers, stay away from this place! Diamond truck Sales does not look out for its Customers! Dont be like me and ignore the Reviews!!! It was a total of $8,542 to get my truck running. I suggest going to other used truck dealers! Stay away! read more