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    Dick Hannah Dick Says Yes Gladstone

    5.0 (1 review)

    Services - Dick Hannah Dick Says Yes Gladstone

    Auto brake repair

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    6 years ago

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    Reuben W.

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    Les Schwab Tire Center

    Les Schwab Tire Center

    3.5
    (68 reviews)

    I've been running tires purchased from Les Schwab the past decade for a Tundra 4 x 4 and 25-FT…read moreAirstream travel trailer. It's particularly sweet and comforting while traveling that there's a Les Schwab in almost every city and town, small or large, with a less Schwab for servicing. Less is there to keep your rubber on the road! This dealer is where I've been getting most of my new tires put on and tire rotations. Today we're changing out 10 ply stiffer Goodyear tires for 8 ply Carlisle softer ride tires on the Airstream. David listed some options leaning toward the Carlisle Radial Trail HD. I took about a week to read some reviews and selected what he picked the Carlisle HD. We're on the same page and he accommodated some other needs - changing out my lugs. David was great working with for his expertise, knowledge, professionalism and easy going nature! Kudos David! Today I'm here for the installation. Made an appointment. Four trailer and one spare tires were road force tested, spine balanced and installed. I'm gonna feel really good and safe rolling on a new set of tires! Thank you David and Les Schwab!

    Very disappointing experience. Needed new tires due to alignment issues. Wore the inner tread down…read moreto the metal wires. So much so, it was almost like a wire brush sticking out of the rubber. After tires were on I was told to give them an hour and could pick my car up. Got there in an hour, they hadn't started the alignment. Told me it was going on the rack and to give them an hour. Get back an hour later, at close. Pay for the tires and alignment, find out, still hadn't gone on the rack. They tell me it's going on right then, only to come back to the lobby 5-10 mins later saying I don't need an alignment. Need a control arm. They will look into ordering the part and call me. Two days later, no call. With brand new tires and whatever caused the initial damage still an issue. I understand it was late in the day and everyone was ready to go home. I could have been told it was too late (3:30pm appt time) of an appt time to get everything done, if not when I arrived, when I went back the first time. Or at any time between when the first time I went to pick up my car and when I got back at closed. I felt dismissed. Went to the Sellwood/Moreland location. Didn't mention anything about my experience at this location, just asked for an alignment. They did the alignment and car is driving well. Because it was the alignment. I'll stick to the Sellwood location.

    Bridgetown Automotive

    Bridgetown Automotive

    3.7
    (83 reviews)

    We've been customers of Bridgetown for many years. When they moved locations from Sellwood to…read moreJennings, we tried other mechanics closer to our home. But nothing beats the customer service at Bridgetown. They are worth the extra drive. They don't just take care of your vehicles, they take care of their customers. Our most recent visit was exceptional. During a routine maintenance visit, they discovered a mold problem in our car. Instead of charging us for the extra work, they took care of the problem for free. They were more concerned about our health than making extra money.

    Very surprised at the high reviews for this shop. Took my old Camry (250k miles) in for an…read morealignment. Was told the lower control arms would need to be replaced at a cost of $2.2k before they could align it. Said no thanks and took it to another shop who aligned it with no issues. The other shop said the lower control arms were getting worn, but weren't damaged and would not be an issue for alignment. Bridgetown also did an inspection that wasn't requested and listed over a dozen issues they said needed to be done including replacing spark plugs that had been replaced 2 weeks prior along with other parts replaced in the previous year that were perfectly fine. They also said the air filter needed to be replaced, it didn't, and didn't even reinstall it properly. Big gap where it was sucking in dirty air on the side without going through the air filter. I was pretty shocked they couldn't even put an air filter in correctly and they were trying to get me to pay thousands for unneeded work. Still ripping people off after all these years. There are many other better, honest shops. Response: Nice try, but the shop that did the alignment is a reputable shop and said the control arms were worn, but did not need to be replaced for an alignment. I have a picture of the air filter taken out of the air box, so you would have had to put it back in and you recommended replacing it. It seems disingenuous to recommend replacing spark plugs without even checking them. How many people just go with your recommendations that are not validated and pay for unneeded work? I cannot in good faith recommend your shop based on my experience and the other 1 star responses. Focus on providing good, honest, customer service and you will make more money and be able to sleep at night.

    Dick Hannah Dick Says Yes Gladstone - usedcardealers - Updated August 2026

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