Great BBQ affordable prices; good service; prompt getting the food out. Location is Eastvale and close to the 15 Freeway at Limonite.

I don't know what has happened to this place. It used to be a family favorite, but we haven't been in awhile. It definitely has gone downhill. The food was awful! The meat was dried and barely warm. The sides were cold and basically old. My salad had lettuce that wasn't fresh, some cheese and meat. They don't have the ice cream anymore which would have made the experience somewhat enjoyable. After sending $88.00 we left disappointed and still hungry. read more

Great service and cleanliness. Overall very satisfied with the quality of the food and will be back again.

Before you go to this business, read all of the negative comments. They're all true. Be forewarned. I ordered a brisket sandwich on the Dickeys app for pickup. When I arrived at the store they handed me the bag without further comment. When I got home I was very surprised and disappointed. There was no sauce. The server never mentioned anything about helping myself to the condiments. Further, there were also no napkins in the bag. Normally, when ordering takeout, everything is supplied in the takeout bag. So it never occurred to me that I should ask. I live too far away to go back there for a little container of sauce, so I ate the sandwich without sauce. It was dry and didn't taste very good. Anyone who loves bbq knows the sauce is the most important part. I felt cheated, $12 for a small dry sandwich is way overpriced. I tried calling to find out if it was my mistake not to ask, so that if I decide to go back I will know that I should check for sauce and ask for it if it's not there. I called at least 10 times and no one answered the phone. From reading the reviews on this yelp, I can see that there are many problems with this store, and the problems appear to be systemic. It just is not managed well, and the employees do a lousy job. In conclusion, I'll never spend another penny in this store. They've lost a customer for good. read more

5/5 Stars: Food was fresh and served fast by the pretty gal Andrea!! Kept the convo going great vibes didn't have that awkward silence like most places, definitely coming back because of her!! She deserves a raise forsure!!! read more

My family and I have been supporting this location since their opening. We come often. Our history makes this review frustrating to write. Today I ordered our family's usual order- 3 three meat plates and 5 kids meals. For every $10 you spend you get one kids meal free on Sundays. Today, we arrived at 1:30 for lunch and their menu still showed that promotion. I ordered my plates and kids items. When I went to pay, the cashier conveniently said "I'm sorry, I found out this morning that our manager said we don't do that anymore." When I pointed out the sign on the menu still advertising it, they said, I'm sorry, but as of this morning we don't do it anymore. At that moment, 3- 5 families came through the door and I asked, "how are they supposed to know? There isn't any signage showing it was canceled. There's nothing other than your menu showing that you still offer it." All the staff would say is "I'm sorry" and that they have new management. I spent nearly $50 extra dollars that I wouldn't have spent because I ordered food under the premise that they would honor the promotion they were advertising. I can understand if I went in there assuming the promotion was valid and they had stopped it (definitely their prerogative)- but when they are showing on their electronic menu that kids eat free on Sundays and a large family (which has supported this restaurant quite a bit since it's beginning) is swiftly denied the promotion, it stinks to high heaven. On top of that, the ice cream machine was gone (a big draw for my kids) and the lemonade was gone too. Conveniently, after we sat down to eat and after I asked about their lack of signage, a sign was put up at the entrance. The amount of families that eat here from a local soccer park is extensive. I cannot imagine no one complaining prior to our arrival about promotion cancelation. They had been open for at least 2.5 hours already. This was, needless to say, severely disappointing. read more

Dickey's Barbecue Pit - Notice the absence of any signage canceling the promotion and the kids eat free on Sundays in the upper right. - Barbeque Near Me - Eastvale, California

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they have such amazing service have the best workers. the food is over all the most amazing food I've had as a bbq ever.

First time ordering Dickey's online and delivery. I'd have to say it was easy and convenient, but I'm new to ordering online and curbside with the exception of pizza. Even better was the $5 off coupon when signing up for text promos. From start to finish I was able to track my order with Dickey's website and also Door Dash - their chosen delivery courier. Everything was on time and the driver followed the drop off instructions as I requested (almost), but nothing to complain about. One thing for the owner of this franchise might want to consider is having a security seal on their containers as when I looked in the bag the container was slightly opened. I'm pretty sure or should I say hopeful that the food was not tampered with, but in these uncertain times it would give customers added comfort in knowing for sure their food is safe. Here is a photo of security seals from another restaurant. Small amount of investment with priceless value. read more

Dickey's Barbecue Pit - Security Seal from another restaurant as an example to Dickey's owner to possibly incorporate. - Barbeque Near Me - Eastvale, California

I was working in the area and decided to stop here and get some bbq. I ordered some brisket which was really good at this location. The customer service was great and I even got a free drink! read more

Not only is the food terrible and the portions tiny, they are fraudulent. I went there and ordered 2 plates and 2 drinks. I asked for a receipt and how much it was and they couldn't tell me. They said their machine isn't working and can't provide receipts. The next day I see they charged my card $87! What the hell? I had to contact my bank about this...I am not sure if employees are adding tips, but this was my experience. Just watch out and make sure you pay attention to how much they charge you. Even if they charged my fairly, I wouldn't return because of how bad the food is and how overpriced it is. read more

Very clean store, great staff and the food is delicious. I will come back and recommend this place to others

Just left this place same old story horrible service bad food the people here act like they are doing you a favor spent 60$ on a meal for two rotten corn fatty meats please spend your money somewhere else! read more

Dickey's Barbecue Pit - Barbeque Near Me - Eastvale, California

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First time coming to this establishment & im never coming back due to the fact that the food isn't good. Dickies bbq pit I've been to throughout the IE does not taste like this, truly not a picky eater but I have to state this establishment is trash. plus the fry machine is broken? the brisket chilli I got was so oily & had so much fat in it. was absolutely disgusting. Ordered the #5 combo, pulled pork was so dry. Let's not talk about the people they had working there today, such a idc attitude very unpleasant. I want a refund. read more

Good food vary good service. The pulled pork was good.and the place looks nice and nice and clean

What happened to the baked beans????? Ewww, they were thick & mashed. NOT baked beans read more

Dickey's Barbecue Pit - What are these?? I ordered baked beans and these look like frijolès ! They're thick and mashed....ewww NOT baked beans - Barbeque Near Me - Eastvale, California

Great service, delicious food. The restaurant was clean and everyone was in a positive mood. read more

Dickey's Barbecue Pit - Barbeque Near Me - Eastvale, California

It was a very disappointing experience tonight at Dickey's. Food was cold and the brisket was 80% fat. The service was slow as they only had 2 young men working with no organization. Another young guy was there, but not doing much. The guy that was wandering around actually let some non-customers go behind the counter to get a Snapple drink. It was a total disaster. Tables dirty, litter on the floor, trash full. No free ice cream either... Credit card machine not working. Also, not fair that the 2 young men were left alone by themselves. An older man was there trying to get the credit card machine fixed, but left to get a new cable or something. However, not the right call to leave the store in the hands of teenagers. As we were walking out, they had raw meat in the back area just out uncovered next to a sink. Hope we don't end up barfing later tonight. I won't be coming back at all. read more

This is my favorite location to come too, staff is always friendly & fast, it smells delicious when you walk in. Love the food =)

Brendon, Joel,alex, Julia FREAKING AMAZING!!! Food was awesome, hot fresh , best recommendations!!! Restaurant was extremely clean, music was the best, perfect volume!!! Bathroom was clean unlike the habit, that smelt like 3day old urine. Portions where perfect read more

Dickey's Barbecue Pit - Barbeque Near Me - Eastvale, California

Nice to see that a franchisee cares about their investment. A good Dickey's, but not great. Ordered 1/2 of pulled pork. Meat was a little dry, and portion was small. This location had all of the BBQ sauces that Dickey's offers. They did not have any pickles though. They earn 4 stars for the service. The food quality needs work along with the required pickles. Many Dickey's have failed because the franchisees seemed to have given up. Hopefully the franchisee here continues, but should read reviews. In closing, Dickey's corporate reads, and responds to reviews (which makes zero sense). The franchisee should be reading, and replying to reviews. Does the CEO of this company understand business 101? 11/28/19 Bill the owner/operator at this location reached out and provided an excellent response relating to my concerns. Thank you Bill. Keep up the great work! read more

Did an order for delivery, several items were missing. I tried calling the the store directly, over 10 times but no one picks up and does not go to a voicemail. Brisket was all charcoaled pieces. read more

Great food!! We always love going to this place. I recommend the brisket and Mac and the free ice cream yum

I've been coming to this Dickey's ever since it opened. Historically Dickey's has been one of our favorite fast casual restaurants but things for this location have gone down hill in a pretty bad way. There was one other customer in the store during my last visit on 10/26/22 @ 5:40 pm. I ordered a 2 Meat Plate with Pork Burnt Ends, Jalepeno Kielbasa, Potatoe Casserole and Jalepeno Beans. 1) Pricing are skyrocketing for many business's but the pricing of a plate of food here now rivals pricing for tableside service. I give a little bit of a pass due to inflation but the costs here compared to other choices has risen much more rapidly. 2) Dirty - tables, floors, walls, counters - everything here seems dirty. I took a napkin and dampened it with a bit of water and was surprised at how much dirty/soil was on the napkin after wiping the table down 3) Removal of the soft serve machine. This use to be a fun finish to the meal and at least justified some of the higher pricing of their food. The cashier told me that their corporate had them remove the soft serve because it was broken the last few times corporate had checked... Seriously? How about fixing the machine? 4) Lighting and restaurant looks dark/dim - I couldn't figure out why compared to other stores in the area this location looked so off... then I realized it was because 1/2 to 1/3 of the lights were burned out. The "wagon wheel" chandelier near the front had 1 working light out of (I think) 6... 5) Ice machine the last 3 visits was out of ice. I had to ask for ice which isn't a big deal...but it does add to the inconvenience. After pointing this out to the cashier he refilled the ice. 6) I ordered a 2 Meat Plate with Pork Burnt Ends and Jalepeno Kielbasa. The Kielbasa was on the edge of cold. The flavor was ok but being so close to being cold it had an oily taste/finish to it. My other meat was supposed to be "Pork Burnt Ends". After my plate was presented to me I asked them if that was the Pork Burnt Ends. They confirmed with me that it was... I've eaten a lot of Pork Burnt Ends over the years...this wasn't Pork Burnt Ends...this was chopped pork. This was just another disappointing part of the visit. Sadly this is likely my last visit. Quality and service have gone down, cost has gone up. I would go so far as to say that I hope this location closes down and another business moves in here that cares about the product they deliver. read more

Dickey's Barbecue Pit - This is what Dickey's calls Pork Burnt Ends... - Barbeque Near Me - Eastvale, California

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Mess up on my order,and also my wings were not even ready with my order.took us long to get our food like 35 minutes and not even people .. food was cold read more

Dickey's Barbecue Pit - No line and so much wait on my food - Barbeque Near Me - Eastvale, California

I hate giving bad reviews as I understand mistakes happen, HOWEVER the two times I have ordered here, they forget more than half my order. Crazy that it's happened BOTH times. First time, the manager drove the rest of my order to me himself and I wasn't starving so it was no big deal and I appreciated the offer for him to come to me. This time, I ordered $45 worth of food and they forgot my drinks, 4 sides and a kids meal. That's ridiculous. My mother in law picked it up so she didn't know I ordered drinks and all that but when she got home with it and we saw we were missing food, i called to speak to a manager. The manager on duty apologized and said for me to come back and he would give it to me however they close at nine and it was 845 already. I live further than 15 away and I just had a newborn so it's not easy to just leave. I told him all I was missing and I just feel the refund for the food I didn't receive isn't really equivalent to the fact that we now don't have half our food... (one being a kids meal for my 2 1/2 year old.) I'm just disappointed. read more

This is an email I received and keep receiving from Dickeys Barbecue advertising this meal 2 for $24. Try more like 2 for $36. This is false advertising when you go in there they tell you it's $36.00 even if you show them email proving it they do not honor it. read more

Dickey's Barbecue Pit - FALSE ADVERTISING - Barbeque Near Me - Eastvale, California

I don't know if all the employees who work at this location have a great disdain for customers, though it seems to be the case each time I've came back to this location to give them another chance. Ive been here half a dozen times, and the employees have been rude and the portions of food get smaller each time, even when you order the same thing you had gotten just a couple weeks prior. Overall I think the food is pretty good, but I wouldn't return with how the employees react when I ask for something and they respond with a sigh and rolling their eyes. read more

On Sunday 9/4, I ordered dinner online for my family, for pick-up . When I went to my scheduled pick-up. The door had two signs on it stating " Closed do to high temperatures " & " Currently out of "Ribs & Brisket". Needless to say I never received my order but I eas charge $54.95, I went back the next day it was still closed with one sign stating "Closed do to high temperatures ". I've emailed corporate and have had no response as of today!!! I have called the restaurant no-one answers . I called my bank it was to late to reverse my charge. I just want my refund now !!! Very unhappy with their CS!!! read more

Update as of 3/21/20: Employee Omar called me back today and apologized sincerely for the mistake. He offered the replacement of fresh sliced beef brisket and, get this, fresh pulled pork which I did not complaint about in the first place. Kudos to Omar who resolved the issue promptly and diligently to my extreme satisfaction. I am upgrading my original 1 star to 5 star for their professionalism. I am posting the replacement of fresh sliced beef brisket and pulled pork. Original review: Buyers Beware: I regret that I did not check the content of my to-go order when I picked it up from this restaurant. When I got home and opened the food box, I was shocked. I spent $17 for a 1/2 lb beef brisket (sliced) and I got what seemed to be a cold leftover of some kind of meat (and I hope it is beef brisket). I am posting a picture here. You may compare it to the image of the sliced beef brisket that Dickey's webiste advertises. There is no iota of resemblance between the two. I am also posting my order details that clearly states "Sliced" Beef Brisket. I called the restaurant and left a complaint on the voicemail, and I never hear from them. Be forewarned: stay away from this restaurant. I will be posting the same comments to BBB shortly. read more

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This is the worst dickies I've ever been to. I work in the area. Tried it a few months back and was terrible. I thought maybe that was just a bad night. Came back again to give a second chance. Brisket was over cooked, chicken was cardboard, place was a MESS! Ice was out, and more than I even want to get into. Not sure who owns this joint. But the kids don't know what they are doing. They don't clean up. They were out of multiple sides. This is a fool me twice only situation. Just SKIP THIS PLACE read more

Great service workers are amazing and also give free cookies/drinks for a 5 star review amazing Employees

Me and my fiancé always walked by here and it always smells so good so we decided to try it out. Compared to how it smelled the food was underwhelming. I got the spicy chicken sandwich and it was okay and my fiancé got the loaded brisket nachos. The only thing good about them were the beans. The nachos were cold, there was barely any cheese, there was more fat than actual meat, and the pieces of brisket we had were bland. Other than then the food the service was good to be more specific the girl had good customer service while the guy was a bit unsociable read more

A bunch of amateur kids working here, unprofessional, rude, long wait to get the order. Get a better crew someone that know how good service work. read more

The food is great. Quality BBQ at a reasonable price. I'm very pleased. I order the three meat plate to dabble in a mix of meats. Turkey, chicken, and of course pulled pork. Delicious. read more

We went before the pandemic and it was our first time trying this restaurant. The food was awesome but the portion size was small. I wish they gave more food because I felt like it wasn't enough. We did the two item meal. They gave free ice cream. We really liked the pulled pork, sausage, ribs, macaroni, potato salad, and beans. Overall, great BBQ but they should give more food. read more

Small portions, pictures of the food are deceiving. Poor service...menu set up and cashier are too far apart. They're always out of atleast 2 of the meats..get a clue...if your commonly are running out , don't you think you should make more so you don't run out. Honestly you guys do it on purpose so your other items will sell...smh...and hey...thanks for the handful of fries for $4...pulled pork had no flavor, no smokiness to the meat. Same with the chicken breast...brisket was dry...had to drown it with sauce...sides were good...but I think it was just better than the meat. Sorry not Sorry read more

Andrea was so sweet she had a nice smile and made me laugh throughout out my experience she was very helpful and the store was nice and clean and fit the vibe of dickeys bbq!! The food was to go but I always come here and I know it will be very tasty food was hot and delicious read more

I can't speak for the customer service at the restaurant but the catering is spot on. My GF threw a party of apx 30 people in her backyard with a cozy country feel. She chose Dickey's for her catering. The sides: rolls, bbq beans, mac & cheese, cheesy mashed potatoes & coleslaw. The meats: sliced polish sausage links, chicken breast and pork ribs. There was 3 sauce options: sweet, spicy and original. My faves: the mac & cheese is thick & creamy, the coleslaw was the perfect amout of sweet & tangy and the mashed potatoes were perfectly seasoned with little bits of potato skin & cheese. Rolls were ok, as was the beans. The polish sausage has a random kick of spices here & there. The chicken was not dry but nothing spectacular enough for me to order. The ribs were tender to the bite but no smoke ring. Overall a good bbq experience but nothing I would plan my day around & drive miles to get. If I run across one though, i'm definitely getting ribs & those potatoes!! read more

Dickey's Barbecue Pit - Get down with it...my little foodie. Love him! - Barbeque Near Me - Eastvale, California

Brisket was absolute garbage, it was the driest piece of meat I have ever had. Not worth your money

Ok Stopped into Dickey's BBQ Eastvale for dinner with the wife. We know they had only been open a short amount of time but never realized it was opening day. That help explain why they had such a large line to order. With that be said, the line moved rather quickly and the people taking our order and cutting the meat were both really friendly and informative about the product. After paying we were lucky and found a table very quickly. It was nice they had a person in the dining area wiping tables as quickly as they became open. Now we have been to a few other Dickey's and the food and service was always good but nothing to write home about. NOT so at this location the food was GREAT! The presentation of the dinners was also excellent with generous portions. Between the wife and I we ordered three meals so that we could take one home one for the kid. Between all of the meals we were able to order all of the meats and I must say everyone of them were EXCELLENT. The brisket was very tender and could be ordered chopped or sliced. This by far was the best Dickey's I have ever been to. Everything from great service, excellent food to and amazing presentation made this a wonderful dinner. We will be back! To the owners of this location, if you run it like Jersey Mike's next door to you that I also love I will be in all of the time and so will half of Eastvale. You are off to a GREAT start. Thank you for coming to Eastvale. We needed another guest friendly location. Forgot to mention, Free ice cream cones and real brewed iced tea!! Enjoy, Don read more

Dickey's Barbecue Pit - Barbeque Near Me - Eastvale, California