I like this location fine! I was wondering why it gets rated so low and it looks like it's…read moreprimarily been a customer service issue. The only bone to pick (that I can tell) would be that if you need help on the floor, you sometimes have to comb the place for it. In their defense, the place is so large that they'd have to be significant overstaffed in order to feel like help was easily accessible. Pretty typical in the super large warehouse sized stores. They seem to have the things we need and when we need them. Customer service is friendly and helpful (thank you, Alex). Decent selection and prices seem competitive although I'll admit I haven't bothered to price match too much.

I went for ammunition and the clerk opened the case, explained the background check and rang up the…read moresale. They have a variety of choices in all calibers they carry. Why is the response to apologize? I will continue up shop here.

I went in to check out there firearms selection and was greeted by Ian. Good guy! He made me feel…read morewelcomed, and answered questions I had about, AR15, shotguns, and pistols. I'm new to this world, and he didn't make me feel like an idiot, like other gun shops had. He's very knowledgeable. I look forward to coming back when I'm ready to purchase, as I need to wait for my 30 day window. Thanks Ian!

This business has a rich story. This business was formerly Rocklin Armory. Susan, her husband, and…read morethe gentleman working the front are professionals and great people to talk with! The respect to customers is unrivaled compared to other gun stores. Susan really knows her regulations when it comes to dotting the I and crossing the T! If you are looking for well conditioned and maintained surplus weapons, this IS a business you need to stop and check out every month, as items sell fast! The younger guy welcoming everyone into the store really knows his modern and surplus weapons, on any budget! I completely geek out on weapons down to the factory and date markings, and I can tell this employee puts in work, outside of work. It is awesome to shop, talk to, and network with individuals who breathe this industry!

6/1/2026: I purchased survival items for camping, i.e., I needed a new bear spray because the bear…read morespray I previously purchased was expired, always need H2O purification tablets, & hey~I love using multi-tools. Aside, it was imperative checking what kinds of fish were swimming inside the gargantuan aquarium: STURGEONS! So AWESOME!

We don't get to come out here a lot, but I absolutely love this bass pro shop. They have the best…read moreSanta Claus in all of Ca-Sacramento Northern area. I beg you to disagree with me. The options of boats and everything that they have out is many many I could get lost in the store It could overstimulate you a little bit because there's just so much however, the aisles are so big and everything that it kind of makes up for it Everything is immaculate clean it's the first time I use the restroom. The restroom is huge. The staff is always very nice. They greet you when you come in they greet you when you leave. The only problem I have is that I don't have a $10,000 credit card for this place. Or maybe that's a good thing They have so many lures to choose from I could get lost looking at them, but love that for me for fishing. I love that they have a variety of fishing poles and they also have cookware there. If you did not know that if you need to go camping this is a great place to go value wise. I would say great prices great material clothes wise. I have sweatshirts that I've had for over 3+ years and they've never got ruined in the washer and dryer and I got these ones on sale for like five to $10. I've been waiting for that sale again. I think I miss it. However, I must say hands-down they have the best quality clothes. They have a lot of options of stuff. If you know somebody that's having a baby. You're going to a baby shower you could come here and find some cool stuff for them and get out and get to see stuff you want to see as well.

Okay here's the snark: Orvis carries the bougie version products for a preening rich outdoorsman…read more Okay, I feel better now... The store is well laid out, the products are all of fine quality, the prices are high. The staff are all friendly and welcoming. Dogs are allowed inside and the employees fawned over my Labrador retrievers. Happy vibes, cool. Do I need a pair of $30 thermal socks? Nope, but if I did Amazon has a house brand for $14.99, for 5 pairs. My Yelp Elite spouse did buy an insulated rain jacket here last year. Well made, comfortable, She likes it. $189. And here again my snark, the same type of jacket on Amazon is $35. I'll concede that the Orvis jacket might be better quality. Probably not $154 better because both it and the Amazon cheapie are made in China. I like to browse around this store to pretend that I'm a wealthy fly fishing / duck hunting sportsman who likes to dress well for those occasions. And in the evening inside the members hunting lodge the guys would say "Hey Sonoma-Valley-Tom you are looking good, is that Orvis that you're wearing?" While we enjoy our $200 bottle of 15 years old Scottish Highland Malt.

There is a very helpful staff that went above and beyond to assist. The products are a good variety…read moreof outdoor and casual business attire for both men and women, stuff for your dogs, fly fishing gear, amazing hunting and fishing excursions throughout the world, and a variety of gifts and accessories to accommodate everyone's needs. The Orvis products are made both in the USA and offshore. The Orvis company stands behind every product they sell far better than any other retailer I've done business with. As they go through great hurdles to make the customer happy and returning. The pricing is equal to all the competitors but the value is better because of their guarantee! Being a retailer that has been in business since 1857, and still privately family owned, they understand customer service and quality products!

Excellent service. I bought a Lyman intelli dropper for Xmas. It didn't work. Replacement service…read morewas fantastic. Explained how it works. Step by step instructions. Would highly recommend. Thank you very much for a fantastic service. Wayne Evans

Just to buy ammo is a 2 hour wait in line. I wait for 45 minutes every time and then leave for…read moresomewhere else. Been here 45 minutes and the line has not moved one person. They are more concerned with the customers purchasing firearms so the ammo customers wait till there's no gun buyers in the other line.

I love this store and am so glad we have a Big5 here in town. The staff are always helpful whether…read moreyou are shopping, buying, and/or returning. We opt for Big5 over other places because you can find great prices here. Dick's Sporting Goods has a significantly vast selection however the prices can be through the roof. Thank you, Colton! Thanks Lance! Thanks Louis!

I called in because I needed to exchange my ugly stick GX2…read more Simon picked up the phone and helped me identify to see if they had the different version of the ugliest stick that I wanted, he confirmed it and was very helpful. I really appreciate it.

WORST SKATE SHOP THERE IS SERIOUSLY. The employees pick and choose who to sell shoes to. We are…read moreseriously just trying to get shoes for our family for Christmas and they tell us that THEY DONT HAVE THEM. Then we send a women in to the store and THEY SOLD HER A PAIR. This is the 3rd time I have witnessed them saying they DO NOT have the shoes and proceed to sell to who they like. This ISNT THE GOVERNMENT this is mainland skate and I hope their owners look into their employees. This is ridiculous and they act like they own winning lottery tickets for sale. We will be contacting the head of this store to inform them of the terrible lying service they allow in their store !!!

Long story short. Just make sure you check your receipt and make sure everything matches what you…read morebought before leaving the store. The girl with the glasses is trash. Think her name is Mary.

Wish they kept more variety of worms besides red and night crawlers. The place is located by the…read morestrawberry field.

That lady that owns it is wonderful! She was very helpful and she told me places to fish!read more