Classic old-school soft serve spot with really good ice cream. I went simple and got the plain…read morechocolate soft serve, and it was excellent. The texture is noticeably thicker and creamier than the typical soft serve you get elsewhere. You can tell it's made differently. Next time I definitely want to try some of the other flavors like orange and strawberry. The drive-through line was crazy long, and the walk-up line was long too, but they moved people through surprisingly fast. Definitely worth the wait.

5/5 for the dessert itself. Got a small pineapple orange in a cup…read more 2/5 for the ambiance, the service, and the parking. First with the parking. I was parallel parking and the girl behind me and the audacity to follow me while I was pulling up to start backing up into a spot. She didn't even bother moving or going around while I was waiting for the spot to open up. There's no dedicated parking spots for this place so it's just street parking so good luck. The line. There's no clear end of where the line actually ends so it ends up being a jumbled mess and since there's a drive through, people don't know how to not block the way for the cars to go through. There's kids riding on bikes up and down the streets and the sidewalks so be cautious of what's around you. The service. Once we figured out where the line was, the teenager walked us over and took our order. She was very rude and had zero customer service. We were a party of 4, and after every single order, she would rush and ask "anything else?!" And I really wanted to reply with "and a better attitude" but I let it go. It wasn't even hot outside for her to have that kind of temper with customers. Like yes, it was busy, but you're doing a job that requires customer service. At the end of the day, it's free to be nice

Timeless flavors and blends Ultra high quality ingredients…read more Warm friendly team The hot tin roof is otherworldly good

I loved walking into this store. The decor felt nostalgic and warm, the staff was friendly and…read morehelpful, the ice cream was cold and sweet. Nothing like an ice cream cone in a cold night. I do not think I have been to a Loard's before but I have had Loard's ice cream elsewhere. This was a cool find while in Livermore. I got myself an ube and that was delicious. Texture is nice and creamy. Overall highly recommend for a nice ice cream cone while walking around downtown Livermore!

Had some food next door and was so excited to see Somi Somi in the same parking lot! Service is…read morequick but nothing compares to the waffle styled fish with filling! Young crew working there but very professional. Love it!

I have come here many times and have tried different flavors. The majority of the time I usually…read moreorder the Upside Down Ahboong filled with something. On my visit last week, I ordered the Upside Down Ahboong with the Pistachio soft serve flavor, and with the black sesame filling. It was so good! The soft serve had a nice pistachio flavor to it, and the Ahboong was made perfectly with a nice soft chewiness to it. In the past, the Ube and the black sesame soft serve were my favorites. My favorite filling was the custard.

We were walking walking around in downtown Livermore and found Verace on Yelp. Located on S K…read moreStreet at 1st Street, it's right in the middle of downtown. When you walk in the first thing you'll notice is how open, bright, and clean this cafe is along with a friendly "ciao, welcome" from the owner. There were so many delicious gelato flavors to choose from but I ultimately went with the Amarena cherry flavor. It was so good and had the same sticky consistency of gelato I had in Italy. Turns out the owner is from Napoli, Italia! Many of the ingredients are from Italy. Their biscotti and lemon flavored were also great. I'll get those next time. In addition to coffee and espressos, they also offer Italian wines and beer. Can't wait to visit again!

Such a cute lovely little gelato spot, clean and welcoming…read more The double scoop in a cup was great, tried a super chocolate flavor (give me all the chocolate!!) and the "Versace" mix of pistachio and berry. Service was kind and quick Love that they put little cones on top of your cup so you can make BABY cones!

I normally give this Loard's 4 if not 5 stars because they actually carry my favorite ice cream…read moreflavor, Ube. Ube is a traditional Filipino dessert and my favorite ice cream flavor. It usually is not carried by non- Filipino ice cream shops. So when I found it here I wad overjoyed! This visit, however, they had run out and weren't going to have any for another two days; which does nothing got my current craving. So I had go with a backup flavor, which I still enjoyed, but wasn't what I was thinking about on the drive here.

I waited at the counter for 10 minutes and finally interrupted the conversation and that was going…read moreon. The guy who scooped the ice cream gave me this. This is not what I have come to expect from Loard's shop. This guy hadn't stocked for at least a week. I asked for a scoop of mint chip. He didn't even try to look in the back freezer. If this is Loard's new standard, I will not be getting Ice Cream from them.

It says open at 5:30…read more Get there with my daughter at six, the lights are off. The door is unlocked. You walk in and they're told we need some time to set up please leave It's great when your child is crying because your team can't get there on time Be better at what you do or close forever go out of business

I ordered an Icicle for delivery with a 7-minute drop-off. When it arrived, it was smashed and…read moremixed like Cold Stone ice cream instead of being rolled as it normally is when I order in store. It seemed rushed or poorly prepared, and the texture and taste were noticeably worse because of it. This was disappointing, especially since I've had it properly made before. Orderered 12/21at 8:49 pm ( Ubereats) Girls just wanna have Flan flavor

The junbi shop is so cute! When you walk in, the atmosphere is really inviting with the bright…read moreyellow colors. I'm gonna be honest, I had their matcha from their OG store in Westwood when they were called Sip! I always thought their matcha was good, but I only got to enjoy it when I was going to school around there which was brief! Aside from now aging myself, I got the Guava Matcha from them and the employee recommended getting less sweet if I don't like overly sweet drinks. I have to say, it was perfect sweetness for me! The balance of matcha flavor and guava was 5/5. I'll definitely be back the next time I'm shopping in the area. It was satisfying and makes me crave their matcha!

Came on a Sunday afternoon, and it wasn't too busy. It was cute and decorated inside with a chic…read moremodern vibe. Employees were helpful in providing recommendations. The menu is extensive. I tried the salted caramel banana matcha latte with coconut milk. It was good! The banana wasn't too sweet and the matcha wasn't too overpowering. It was a good balance. I also had the salmon rice ball, which was fresh but ok. It tasted more like tuna. I'd come back to try other flavors.

Had a "on break" sign on the door for over 30 mins. Employee male walked past everyone with a bag…read moreof food and then proceeded to not serve anyone for 20 mins. I assume he ate in the back. There were about 10 of us waiting at one point. All of us eventually left.

My daughter treated me to an ice cream. I asked for a single scoop in a cup. The size I was given…read morewas more like a child size ( if that) I asked if this was a single scoop. She said yes and she'd add more if I'd like. My daughter got same (different flavor) hers was noticeable bigger. The girl then said " the ice cream was hard so I stopped) . So because the ice cream was hard she decided I only needed what I was given but charged for what I asked for! Love it! Won't be going back there.

I ordered a small vanilla cone, dipped in chocolate, which came out to about $4…read more The service was quick, and the cone was a good size for a "small." The vanilla soft serve was decent, but the texture was a bit icy, and it lacked the rich creaminess that I've had with other soft serves I prefer. The vanilla flavor also tasted a little artificial. The chocolate dip was nice, but it didn't have a very strong chocolate flavor and it cost an extra $1 which seems steep for a dip. It was a nice treat, but it doesn't quite measure up to the soft-serve I can get at the local dairy. It's an okay spot if you're nearby and in the mood for a classic fast-food style cone, but if you're looking for good quality, you might want to look elsewhere.

Walked in and was greeted by the friendly staff , I requested a large 1/2 and 1/2 vanilla and…read morechocolate soft ice cream cone! So looked forward to the cone. Ordered French fries and hamburger. Sat in the dining area and noticed how clean and nice the place is kept. No sodas available to the customers. I had soda water! Very reasonable price for the burger meal!

I finally got my son to try Loard's. He loved it! So glad to be able to share my favorite spot for…read moreice cream in this town.

My friends and I stuffed our faces with pizza and decided to walk it off to check out places around…read moredowntown. It was a very hot Saturday and we decided to cool off with some ice cream from Loard's. I have always been a fan since my childhood, butter brickle and peppermint ice cream are my go-to. I had never visited this location before. Walking in, the ambiance wasn't giving me the warm fuzzies like the other well-lit Loard's locations did. It's pretty dim with only one window emitting any light from outside. It still has it's pink and white interior, but it doesn't scream "ice cream shop." One thing that stood out to me was the menu. It appeared they might've updated several of their prices with the edits marked all over it. It just looks tacky, but I understand that making a new sign can be costly. Hopefully in the near future this could be given a nice facelift. We ordered a scoop of ube, a scoop of toasted almond, and a scoop of mint chocolate chip ice cream. Unfortunately you couldn't eat indoors so we stood outside the shop and hurried to eat the ice cream before it melted. Would I come back here again? Maybe, but I prefer the Castro Valley location more as it just gives more of the feels of an actual ice cream shop and it's got a pleasant vibe to it.