Very good very active mechanic specially Mr Haris did good job, i live his brief explain about my…read morecar each and everything is very good.

SHORT VERSION: If you want to go to an honest, kind mechanic, who will explain everything to you in…read morelaymen's terms and do a GREAT job on your car, go here! LONGER VERSION: I was in a pretty horrible accident where my front end was severely damaged. At the time, I didn't know where to have it towed, so I went with the insurance adjuster's suggestion. When I got it back, it looked great but the alignment was really off. I took a full day off of work to take it back to the original shop in Long Island, they held on to it for about 8 hours, then came back to me and pronounced it "fixed." I drove it home and knew it was still really messed up. I then went to a place that specialized in alignments, and it was better, but still really off. I was at my wit's end, since the car is quite new but felt undriveable to me. So I took it to Broadway Auto, since they're super close by and always pleasant to deal with. (In the past, I had only gone to them for things like oil changes and inspections.) They had the car for about an hour when I got a call from Harris to come back so he can show me something. The subframe was not connected properly on one side, which was causing the alignment to be off. The original collision shop had not connected it properly. I had him fix it, since I didn't trust the original shop to correct it. When I came back to get the car, it drove perfectly. Harris actually warned me that it was still pulling a bit and I should go to the alignment place to have it adjusted, but I found that I didn't even feel it. I liked that Harris was so conscientious that he was noticing something that I didn't notice myself. As someone who knows very little cars, it can make you feel crazy when you know something is wrong but a mechanic keeps telling you it's fine. I had the absolute opposite experience here. Harris took my concerns seriously and actually did the work of figuring out the problem and correcting it. It's so satisfying to drive away from an auto repair place and feel like your car feels "right" again. Thank you to Harris and his coworkers!

Awesome, fast service that was way more affordable than i thought. Came here because I have a…read morebroken windshield and walked out an hour later with a new windshield professionally installed. Total cost was $150+$10tip because it was done on the spot. I asked him for another repair for a catalytic and muffler and was quoted a really affordable price. I'll be coming back in the next few days to get it done. Side note: his name is Joe. "Joy" was apparently a misspelling that happened 30+ years ago. Gave me a chuckle.

"Joy's" (aka Joe's) Auto Repair is now the only place I will take my car. Joe is SO HONEST and a…read moregreat mechanic. His prices are affordable and I have never met a more honest, helpful mechanic in my life. I feel so fortunate to have met a mechanic like him. Highly recommend going to his place for your car. He can any almost anything and everything (or so it seems). If I could give Joe 6 stars I would.

I came in to purchase a car for my 17 year old daughter. We worked with Alex Quinteros who was a…read moregood sales rep and helped us find the right car. No issue there. We found a 2020 loaner car and used the in house finance manager. He was also very good. Here is where is went bad, Alex told us the car was "out for detail " and we couldn't see it over the weekend, because of that. We took delivery of the car when it was raining out. They reviewed the technology in the car and that was another good experience. The only part that ruined the buying experience was when we got home the car was not prepared for delivery. Nobody even ran a vacuum. Food between the seats, etc. There is sap on the trunk. The fact that they missed the cleaning a loaner car before delivering, should raise concern for anyone who thinks you can "trust" a dealer to do their part. I will now have pay to have it detailed and paint correction on trunk, if even possible, and some other minor scratches buffed out. Overall I was disappointed. Hence the old metaphor "never trust a used car salesman". Once the sale is made, they don't want to know you. I called Alex back and unfortunately he didn't care too much. "I should have called him" he said. That's what I just did! Hey Alex, you said the car was out for detail, did you even look over the car you sold me? Don't you guys have a checklist or some 150 point checklist for pre-owned. I would like to know who signed off on this car at the dealer after the checklist? Why wasn't this car cleaned? Nevermind detailed. It should have been delivered to me in the garage clean, next to the showroom. you have that nice little garage for delivery but Instead , my car was delivered out in the parking lot , in the pouring rain.

First off they tried to convince me my radiator was not cracked, that putting in a gallon every…read moremonth was normal due to it being the winter. Waited a month to bring in my car for a cracked radiator in order to get a loaner car. They called me the day before to say that they sold their last last loaner car. I have had countless issues with my car and this location is horrible to deal with. Please beware.

I had a great experience with GTM when my car needed its yearly state inspection. I was short on…read moretime and GTM came through in the (*ahem*) clutch. I am a procrastinator by nature, so I put off my state inspection until the last possible milisecond. I called GTM that morning and got my inspection the same day. GTM was super fleixble and gave me multiple options for drop off and pickup. The whole process was incredibly easy and laid back. Plus, it was all for a very reasonable price despite my need for an almost immediate same day turnaround. They were honest and fair. I'll be back next year. And I might even learn my lesson and come back a week early (though let's be real, probably not).

We got stuck on the highway and were towed to GTM who helped us out and fixed our vehicle, promptly…read moreand at a fair price -with follow up recommendation. A great group of guys at this shop. Thanks for helping us out!

Eli Meirov at Galaxy Auto Leasing is #1! I know him from the…read morecommunity, but I had no idea how straight he truly was when it comes to business. I've always purchased my previous vehicles, and never wanted to get into the crazy world of leasing, as I've heard all kinds of stories that go down. Leasing a vehicle for the first time, I was extremely overly cautious, and truth be told even skeptical as to who I could've trusted to be real, and who's just trying to get the Big Sale. I did my comparing and shopping around as is the norm, although I would've loved to have avoided it (as I'm sure is everyone else's dream as well when it comes to leasing). Eli tried his best for me regardless of how much his "payout" at the end would've been. Not only was he 100% straightforward with me, which I personally respect greatly, but he came to the office way before his usual time, in order to work around my schedule. At one point, he was even willing to help me get the car I got, for a deal where he wouldn't even make a profit! With no ulterior motive, just because he knows me to be a "good guy". Obviously, I wouldn't hear of it, because everyone needs to make money in whatever it is they do. But that last part, showed who Eli truly is, he puts in his effort from his heart, and has fate that all of his needs will be provided for one way or another by The One Above! Eli Thank You so much for helping me get the car I wanted & all the expertise and advice along the way, you're the man!! With that being said, I highly recommend Galaxy for your next lease. Good luck!

Update: he paid the ticket after months of aggravation, pretending to be different people on the…read morephone and me sending him requests to pay multiple times

This shop used to be my mechanic before I began leasing, which was long ago while they were at the…read moreother location. I wanted to leave a review because they are the most friendly, honest, reliable and qualified mechanics I've ever worked with, and they kept my jeep wrangler in perfect condition for 10 yrs. They addressed every problem I had efficiently and effectively and I always knew things were fixed right. They worked with my extended warrantee to get things covered and took care of everything. I highly recommend them!

Frank of Astoria Auto Repair is truly the best - he went to small claims court with me a decade ago…read moreand helped me win against a used car dealership. I bought a new car in 2015 so we didn't see each other for a long time. This year, my car has been having troubles- I've taken it to the service center twice and each time they tell me nothing is wrong with it. I replaced the battery myself. Finally, this week, it's straight up would not start, so I called Frank. He told me to bring it in same day, diagnosed the problem same day, and even called the place I had gotten the battery to notify them, complain on my behalf, and ensure I'd be able to get a full refund for the purchase! Frank really cares, is an old school expert, and I hope you will give him your business, should you have need!

i've been bringing my car to paul's for 11 years now. i cannot stress enough how great paul and…read morehis crew are: courteous, professional, knowledgeable, experienced and above all HONEST! as long as i own a automobile and live in nyc i will not even think about taking my vehicle to anyone else. i HIGHLY recommend you do the same.

Very arrogant. Guy tells me he's been on this business for 30 years. Tells me he'll look at my car…read morefor no charge. Then he tells me I need several things done. I was gonna tell him that I'll come back for the other things. He gets mad and tells me to come take my car. Then I said what the hell and I got one of the things he told me done. Then he tells me I need a new belt. I think they purposely cut one of my belts to make me pay a couple of hundred for a job that I didn't need. Bait and switch alert

i had my Tiguans valves cleaned and the service was impeccable …read more quick and very honest diagnostic

Valdo is the best! Brought my 2009 VW Jetta to him today for the first time. Kind, funny,…read morecommunicative, incredibly knowledgable (been in the biz for more than 4 decades) and very fair. Not only did he solve the problem, he saved me money. Went to the VW dealership in manhattan prior and they wanted a ridiculous amount. From now on, anytime my VW Jetta needs anything Valdo at Koppe Volkswagen is definitely where I will be going.