Called and asked about a specific tire and pricing. Mike told me he can get the tires that day but I decided to get them the next morning. After a couple of hours, the car was ready. Not only that they told me there were some issues that needed to be addressed on my Fusion. They offered to fix the car and provided an estimate. That's full circle service. Though I declined the fix at this time, it's nice to know they were thorough. Will go here again. read more

I was very happy with the service I received at Discount Tire. The staff was friendly, helpful, and completed the work in a timely manner. The only reason I'm not giving a perfect review is because I was surprised that no service reminder sticker was placed on my windshield. At every other place I've had my vehicle serviced, I've always received a sticker indicating when to return for my next tire rotation or service. I actually had to go back and ask when I should come in next. I was then told to return in 7,000 miles, which seemed different from the 3,000-mile reminders I'm used to seeing. It would have been helpful to receive a sticker or written reminder so I wouldn't have to ask or try to remember on my own. Overall, I appreciate the great customer service, but adding a service reminder sticker would make the experience even better. read more

Very friendly service but extremely overpriced. Came here yesterday to get my older cars brake pads replaced and boy are their prices high, sheesh. Pluses: I was able to make an appointment and was seen right away. I live near by and was able to walk back home. They called when it was ready for pick up. Minuses: high prices for basic services. read more

They did a great job with tires and other repairs and worked out scheduling and third party parts availability issues. Interacted with a number of different people, I think Bryan, Joel, and a third guy I can't remember name. read more

Just came and there was no parking, got honked at by technician but he didnt help me where to park my car. Then i went to the reception and no one there. I call the website number and they said they are a customer service representative not at the location and that they can't help. Waste of time read more

So ive been coming here for awhile and most of the time their service is pretty good. Today though was five stars. I dropped off my tesla model y for an alignment and it was super quick (their alignment policy is well worth the investment) this is my fourth one so far in a year and a few months. Every time i have come and gotten an alignment the service is reasonably fast. This time it was exceptionally fast. From the time I dropped it off and until it was ready was less than an hour. For a tesla this is very fast because you have to take a panel off to do the alignment. They always give the alignment paperwork that shows what they did. I would absolutely recommend discount tire center. The value for their alignment policy is out of this world. read more

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Scheduled and went in for tire rotation on 5/15 and had a bad experience. Scheduled a tire rotation appointment and then they told me it'd cost $40 ($10/tire Lol) because the tires weren't purchased from them. Also told me there's a 2 hour wait for tire rotation, what's the point of making a appointment. Also done tire rotation for free before same circumstance, looks like they pick and choose when they want to start charging for rotations, waste of time. read more

ABSOLUTELY DO NOT COME HERE!! I came in for a simple tire repair after calling and speaking to Sam. Over the phone he informed me that tire repairs are complimentary, however after coming in he told me that tire repairs are $25 and the only way to waive that fee is to write a positive Yelp review. He quoted me 1 hour but the whole appointment took 2.25 hours for a tire patch on a nail. After 1.5 hours he told me that my TPMS was broken on my tire, and that I needed a new one. Puzzled because it WAS NOT broken when I took it in, I asked him about it and he was insistent on it already being broken when it was in fact not when I took it in. He tried to gaslight me saying that it broke when I drove it flat when I never drove it on a flat. He just kept saying it was already broken and was incredibly defensive. He then told me that I needed to pay $100+ to get a new one. Feeling unsafe and uncomfortable about the situation, I decided to leave and go elsewhere judging by his shady behavior. My TMPS was working perfectly when I took it into the shop, and it was a big shock when he tried to gaslight me saying "it was already broken when I took the tire off." This was incredibly strange because he did not do the work, his employee was the one who did it. He gave me my car back and I discovered that they did not put my valve stem cap back on. After telling him, he said they "lost" my original tire valve stem and gave me a cheap plastic one they took off of another tire. I ended up spending another two hours at a different shop to get a new TPMS. Shady shady place! They don't even have a corporate phone number on their website and are apparently not in affiliation with Discount Tire, they're a completely different spinoff company "Discount Tire & Service Center." read more

Discount Tire & Service Centers - They lost my valve stem cap and tried to give me back my car without it. - Tires Near Me - Brea, California

My son's new tire got a hanger in it, we took it to discount tire in Brea and they handled it quickly amd professionally. Highly recommend and a great value ! read more

I've been coming discount tire service center for over a year now and my experiences have always been downhill. But gave them another chance but I should have ran by the first time it's that bad. In the year n a half they have gone through 3 managers(Kristian, Tom,Sam) changes only one mechanic(jose) from the original employees still remains. You know there's something wrong when employees keep dropping like flies. Well from day one Nolan (sales representative) over charged me but kristian cardenas reimbursed me the difference. I came in for an issue with my car. When going on a steep uphill vehicle smells like burnt rubber. I was advised by mechanic crew that I would have to change serpentine belt which I did but the I had to come back because it still had the same issue with the new belt. Then I was advised that since they could not replicate the issue nothing could be done but yet money was not reimbursed for unnecessary expenses. Then Martin advised me that he would prorate a new set of tires since my tires had worn down at 35k but they stated that the would last up to 65k miles. On day I didn't have the money but came back 2 weeks later and Sam would not honor the warranty plus Martin started to be unprofessional n rude towards me. I filed complaints on both Sam and Martin regarding separate incidents but I have yet to hear back from corporate. It's really unfortunate that management at the location is unprofessional and will lose my business. Think twice before coming here and there's a reason why they try to sell their bogo on tires. Tires ware out twice as fast. read more

Top notch customer service every time I've been. Highly recommend.Kind and professional crew.

I got my tires put on here for really cheap as well as they put on my wheel spacers for free. They honestly have an amazing team with a lot of honest people working there. I just went in to get my tire patched and they said it was also free so I truly recommend this place they work fast and will get the job done right read more

Terrible service. I was visiting the area and just wanted a tire changed. They charged me for a "Tire Protection Certificate" that I didn't want. They never reviewed it with me. I would NOT have wanted it. MAKE SURE YOU REVIEW ALL THE COSTS BEFORE YOUR WORK IS DONE. read more

John, the gentleman at the front, was extremely helpful and kind. He genuinely wanted to help, which is rare these days. The entire experience was amazing--it truly made my day! I highly recommend coming here for all your tire needs. And if you're wondering, they do repair flat tires! 5/5 Highly recommend! read more

Went in for a nail in my tire and the boys here took care of me. They got me in and out super quick and they were all amazing and attentive. Thanks guys you're the best! read more

John, Was great! I am from out of state and did not realizes , that in California "Discount Tire Service Center" is a different change store. Even so, John provided my care with the rotation service at no fee! What an Angel! When traveling in Brea, Ca. Use John at Discount Tire & Service Center! Thank you again ! read more

Do not waste your time and buy your tires here! They are never available for rotations or flat tire fix. I got a flat tire during work and was told "you can leave your car here, but I can't work on it until tomorrow". read more

Sam succeeded where another tire shop failed. Another local shop couldn't find the source of my leak, but Sam could and fixed it at no cost. A week before stopping by here, I brought in my car to a different local tire shop a week before coming in. My car was giving me low pressure warnings on one of my tires for a month prior. I kept having to refill the air every week. The other shop claimed they physically inspected and even dunked the whole tire in a water tank and could not find the source of the leak. It continued to leak for the following week. I was convinced to try another tire shop and brought my car to Sam at Discount Tire in Brea. I did not mention that I had already brought it to another tire shop. After they took off the tire they did not have any issue locating the nail that was causing the leak. It wasn't even mentioned to be any sort of challenge or issue. I would absolutely bring my car back to Sam and this location. They clearly know what they're doing and offer great service. read more

I'm a very busy person, so I really appreciate how quick and easy my visit was. Augustine was super nice and helpful when I dropped off my car -- the process was fast, and they called me as soon as it was ready. When I came back, he brought my key right out, and I didn't even have to go inside. He also let me know my tire rotation was free, which was such a nice surprise! This is my second time at this Discount Tire, and both visits have been great. Highly recommend this location! read more

The service was fabulous and a great option for tires since they have many selections and competitive pricing. Robert T. helped me and was amazing in service and helping me get to where I need to be with tires. I am definitely going to return. I replaced both my cars and am completely satisfied with the service of Robert and the replacement of tires. 5 stars read more

Excellent service, helped me patch a tire and no charge. Not only great service, excellent attitude toward customer! Thank you very much read more

Nolan was able to fit me in on an already busy day for both of us. Tire was patched and filled with air for free. With this recent weather, I was concerned about the treads on my tire. Nolan was able to review Discount Tires' current offers/coupons with me and was able to generate a quote for me despite closing in 10 minutes. They were able to offer tires and services that no one in other cities could offer. The level of service Nolan and the crew here have provided me definitely gives me the confidence to follow through with the quote. I hope to see you guys very soon. read more

Hello, First I called Discount Tire & Service Center. I spoke with John. When I got here, a gentleman named Tom. He was very helpful, kind, helpful and respectful. He was able to helped me what I came here to get my tire patched. I needed. Shout out to William who helped me with my tire. I would totally recommend this place. Thank you!! (Tom/William) read more

I've been going to Discount Tire and Service for years, trusting them with the 2009 car my late mother owned--one that both my children learned to drive in. Their service has always been top-notch, but recently, Sam at the Brea location went above and beyond! I ran into serious trouble when my radiator leaked, and I kept driving until my engine blew. It was a stressful situation, but Sam quickly found me a used engine, had it installed within a week, and got me back on the road--all at a fair price. When I picked up my car, the engine looked spotless and ran better than when I first got the car in 2013. Over the years, I've learned not to trust anyone with my car except Tom and Sam. If you're looking for honest, reliable, and expert car care, these are the guys to see. Highly recommend! read more

I walked inside the building and asked the employee if they could do an oil change and it's a Wednesday and they said they could set me up for an oil change on Saturday. What kind of service is that and they were not even at the front desk when I was there, they were jerking off together with the other employee inside the office messing around in the service area. Didn't look too busy to me. Maybe you should pay attention to your customers. Not a good experience! read more

Came in with a screw in my tire. Office staff was helpful. They were able to work me in between appointments and get my tire patched.

Such great service ! Deven had amazing customer service and reassured me that they will take care of me. Julio also did above and beyond to insure the problems I had and things I needed to fix. Overall such a great place! read more

Great experience here. Fast service, fair prices, and the staff was honest about what I actually needed (no upselling). I was in and out quicker than expected. I'll definitely be coming back for future tire work. read more

I came to get my tire patched up because I had a nail in it and mind you this shop wasn't even busy. They told me 1-2 hours. I mean I was willing to wait but he came in 10 minutes later and said he was short on staff.. there was 1 guy ahead of me and he told me they took 2 hours on his car just to get a tire patched? Don't come here I'd prefer you to go to "Allen's tire company." They had me in and out less than 15 minutes. read more

Be careful! Unethical work done to my vehicle, went in for the same service 4 times because they didn't do it right the first time . Managers are always being swapped out so keep records as they make promises they don't keep on fixing your vehicle. I highly recommend going somewhere else. read more

Noticed a nail in my tire as I headed out for lunch. Called Discount Tires and they provided tire patching services so I headed over. The nice gentleman on the phone was respectful and informative. I came over and they were able to patch the tire during my lunch. Great service! I saw the older gentlemen's interaction with all incoming customers and I will definitely be coming back. He's extremely knowledgeable and knows about the history of cars. read more

I always trust Sam with my car. He has a great attitude and is friendly and understanding of my concerns. Sam really knows cars and explains complex things in a simple way. I took my car here for new tires, brakes and a full 60K service. He explained everything needed to be done and he even told me what was optional and not needed at this time, so I wouldn't be wasting money. That's why I trust him and would recommend anyone bring their car here for service. Sam also knew I was waiting there onsite, so he kept updating me on ETA and made me feel like a valued customer. Thanks so much Sam!! read more

I made an appointment couple days ago to changing the tires, got confirmation and thought everything was ready. I came in this morning and it's not even ready yet. Told me to come other days ??? WTH ??? Please remove online appointment site . Stop wasting customers time please. So unprofessional !!!! read more

Had a nail in my tire and I was expecting the shop to be too busy to take care of this, NOPE, the tire was taken fixed within a hour! Thank you Discount Tires for taking care of this!! Amanda read more

I had an appointment scheduled for 11 AM and arrived right on time. I was informed that the work would take 2 hours, but after 2.5 hours, I was told that I needed an alignment, which would take another hour. In the end, my car was finally ready after 4 hours. I don't understand the point of having an appointment when it took half a day to get 4 new tires and an alignment. Urgency is important, and customers with appointments should have priority, rather than being treated like walk-ins. read more

I was late for work found out. I had a flat so I pulled up to the spot says they close at 6 PM. They had no customers asked if they could patch my wheel or I would've but they said before they looked at it that I would set something up and pick it up tomorrow. I don't know how that makes sense when you have no customers you close at 6 PM and it's only 430 so I had to go to big o tires. I guess they just didn't want the business. read more

Today we had to come get a tire from Discount Tires in Brea! Alex the manager was super helpful and knowledgeable about the tires and was able to recommend a new tire for our car. The service was amazing and fast and friendly! If you are in the area and in need of some tires come in and ask for Alex he will take care of you! Thank you Alex for making sure we have the right tires on our car! read more

Discount Tire & Service Centers - Lobby area! - Tires Near Me - Brea, California

the guys at Discount Tire & Service Centre, 5387 E imperial Highway Brea Ca were great to do business with. Had 2 Nails in my tire, they fixed them in a fast and professional manner. Would recommend them. read more

My car's dash said low tire pressure and sure enough, I saw there was a nail in the front right tire. I asked Siri for nearby tire shops and I was a half mile away from this place and I didn't want to risk driving too far with a nail in the tire, so I decided to stop in to see if they could do a quick patch. They were really busy, but Tom took the time to take a look at it and he gave me a time that the car could be ready by. I decided to wait since I was already there. They finished at pretty much the time Tom said it would be done. I didn't mind too much because he didn't charge me for the patch and the air conditioned waiting room with leather chairs was pretty comfortable. No complaint about the patch job. It did the job. Even though Tom was really busy and running around doing a lot of things, I appreciate how friendly and helpful he was. read more

Making an appointment was easy. Sam was professional and helpful. Service was completed in a timely manner.