Arrived at Discount Tire at 8:06 a.m. at Dove Creek at 243 West Loop 1604 S. in San Antonio, Texas 78245. Great Customer Service provided by Marcus in the morning in regards to a Replacement Spare Tire for my 2004 Toyota Tundra. Marcus found the tire and had it shipped to the Store. He provided excellent Customer Service as did the two workers who got under my truck and removed the tire. I am a Disabled Veteran and for me to try to get the tire under my truck it would have been a physical adventure. Great Work guys. THAN YOU!!! Once the tire arrived at the store, they mounted it and made it serviceable. Jason called me to come by and pick up the tire. Once I arrived he personally mounted the spare tire underneath my truck plus he had someone check all my tires to make sure they were properly inflated. Both Marcus and Jason communicated professionally and were very Customer Oriented. Everyone at this store seemed to be working together as a Team and their attitude was very Customer oriented. I highly recommend this Store to everyone needing tires. PS: They also provide a Military Discount! My qualifications as an Expert and Experienced Food and Service Critic; I have over 65 years of Supervision and Management Experience. I went from picking Cotten, Fruits and Vegetables in many parts of the country, as a Migrant Worker to earning a College Degree with a BS in Business Management. Plus Serving my Country in the Air Force for over 22 years. As a Civilian I have been trained in two Culinary Schools, to include on the job training at other venues. I've successfully managed full service as well as fast food restaurants and have had my own successful Catering business. I have traveled to many places in this world and tasted the many culinary delicacies this world has to offer! As a Culinary Trainer, I have trained personnel on how to provide superb cuisine, sales and customer service. At the age of 79, I am now retired and enjoy being on THE OTHER SIDE OF THE APRON. read more

These guys are truly amazing. I recently went in to buy new tires for my work vehicle, which racks up about 15,000 miles a month, so I needed something durable. I had already done my research and narrowed it down to three tire options rated between 60-80k miles. After speaking with the young man at the counter, he surprised me with an option I hadn't even considered. He said, "If you're open to changing your wheel size, I can put together a package with tires and rims for almost the same price as the tires you were planning to buy." Of course, I ended up spending a little more--but considering what I received, it was absolutely worth it. What I appreciate most about this team is how interactive, knowledgeable, and customer-focused they are. They don't just try to sell you something--they explore better options, explain the benefits, and genuinely work to maximize your value and satisfaction. They clearly know their business and understand how to give customers the best deal for their dollar. Discount Tire has definitely earned my business. From now on, this is the only place I'll go for all my tire and wheel needs. Highly recommended! read more

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I had a slow leak in one of my tires for about a month now. I was due for a service at my Hyundai dealership, so I asked them to check the tire. They did and said the repair would cost me $50.00. I took it to discount tire and they had it fixed within one hour. Cost FREE. They plugged and patched it. Thank you discount tire. The only place for tires! read more

Discount Tire - Screw - Tires Near Me - San Antonio, Texas

I'm so glad I came to this location after waiting two days for a tire they ordered for me. God told me to wait for a reason, they really helped me out here and also made sure I'd get back on the road safely. I will be back! It was Anthony that helped me today and made my experience very well. read more

I absolutely hate doing anything related to my car, but obviously it's important. I've always trusted discount tire for my tire purchases and servicing. I've been to this discount tire three times now, and they've always been so polite and helpful. They seem to have a really great manager. The manager actually called me when I'd made an appointment for two new tires to let me know that the tires I'd got in the past were out of stock, but he'd give me the upgraded tires that fit my car for the same price. He entered in the note in the system so that the employee helping me out could see this update. I couldn't believe how fast they got my new tires installed. read more

No complaints only compliments. Service was quick and reliable. Great customer service and everything was explained.

Well damn that was quick! Jonny got me in, out tires installed and his service was professional and courteous! I went with some replacement Goodyear Eagles for my Explorer ST and I am SO SHOCKED at how quiet they are for an SUV tire. Gotta get the SCT ones though! They're awesome. Good value for that quality of summer tire too! read more

Even though they display 4.7 stars, you are unable to read/write reviews on the Discount Tire website. Today, I went in without my husband due to a nail in my tire. This was covered under the protection plan we have. Jason, the salesman tried to sell me an extra full sized tire for my spare. I declined. I surrendered my keys and walked over to Ross to kill time. I received a phone call from Anthony of Discount Tires. He asked if I was nearby and claimed that my lug nuts were swollen and wanted to replace all the lug nuts for all 4 tires at $72. I told him I was going to make a call and get back to them. I called back in less than 5 minutes and got Jason. I asked why were they taking off the other 3 tires. He said they didn't need to, they were just checking them due to the initial tire having swollen lug nuts. I agreed to replace the lug nuts for just the one tire, at $15. Jason put me on hold. When he came back, he said that my car was already finished and the original lug nuts were put back on. I have never in my life heard of swollen lug nuts, neither has my husband, neither has my dad. And how was my car ready for pick up within less than 5 minutes of Anthony calling to quote me a price for new lug nuts all around. Very Sus!! I will hesitate on going to Discount Tires with out my husband. They wanted to take advantage of me because I am a woman. Do better Discount Tires!! Have some integrity! And put the ability to leave reviews on your website, be transparent. read more

Last month during a visit to Discount Tire at 1604 and Potranco in San Antonio for a tire pressure check they didn't tighten the caps and I lost one. Today a newly purchased set arrived so when I had the tires checked today I made sure they were all secure before I drove away. Their employee Ernesto told me 2 of my tires were worn below safety standards and told me to go inside the store to purchase new ones. I spoke with Clayton inside and asked him to recheck the tires because I didn't trust Ernesto's quote. Ernesto seemed alarmed when I told him I was having someone else check his work and he went out to talk with Clayton. Clayton came back after checking my tires and said they all have plenty of tread. He said Ernesto's device may have been angled wrong and got a bad reading, or that it was mis-calibrated. I have never had problems in my more than a decade of being a Discount Tire customer, but from now on I think I'll get an independent second opinion the next time they want me to spend money! read more

Discount Tire - Tires Near Me - San Antonio, Texas

Just basing this on free air check. Thought it would be great to do with the weather changing soon. You can't tell how long it will take before ending up trapped in a NO WAY OUT line. Not even with a truck can you escape unless maybe you have a giant 4x4. Just a bad design of the business. Not on the ppl working here. They're nice but the design. What architect/engineer thought this design was a good idea? Not good if you have ppl/kids with autism or claustrophobia with you. Bad bad design. read more

Discount Tire - If you're claustrophobic or are in a rush DO NOT get your air checked here. - Tires Near Me - San Antonio, Texas

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The flat tire alarm was going off, when my car was returned to me, after purchasing three new tires. I was told the tires had been checked and inflated and it was probably bad sensors according to them, they then checked the sensors with a wireless device and said 3 of the sensors were not functioning. The next day I took the car back after checking the air pressure and it was a flat tire-it was repaired and the all alarms ceased, but I was given a car with a flat tire and was told it was a bad sensor - that I needed to take to the car dealership-nobody checked the air pressure!! I own a car with run flat tires, so anytime I have tire problems, I know it'll be expensive and I have no problem paying for good service but this is first time having gone previously to multiple Discount Tire shops in Nevada and Florida that I've had such an experience. I won't be back to this location! read more

I went to get my tire plugged for a puncture, and one of the guys took one quick look and immediately said, "No, that's too big. It won't work." I asked if he was at least going to remove the tire and check, but he wasn't even willing to try--he just pushed for a new tire sale instead. Since they wouldn't even attempt to help, I had them put on my spare and took matters into my own hands. I got a plug kit, did it myself, and guess what? It was just a nail-sized hole, and the plug worked fine. The lack of effort and customer service was really disappointing. read more

This review is primarily to compliment Gabriel during my air check! He was helpful and easy to talk to! He checked my tires and found that they were well below what they needed to be and filled them for me. He also cracked a joke which easily lightened the mood! read more

The service was great! I went in to get all of my four tires replaced with an appointment. I set up online the day before. They took me 15 minutes early and had my car ready in less than one hour! The staff were very friendly and quick. read more

Extremely disappointing. I feel like everyone I have come in contact with at this store, has lied. Mercedes quoted me $1,800 for new run flat tires. My friends told me to go Les Schwab but they don't have one in this area. I was referred to Discount Tires because a few friends have them and have had great experiences with them. I've never had to purchase tires before. I always trade in or buy a new car before I need to do anything with tires. I am planning on driving across country, so I wanted to make sure I had the proper tires to make that journey. My vehicle does not have a place for a spare tire, so I need run flat tires. I called on Friday around 3:00 pm and spoke with Jeremy. I took a picture of my tire info before I made the call so I had all the information for him. I asked him about run flats, prices, etc. He quoted me $171 a tire and $22/tire for labor, totaling $772 plus tax. I asked him for an appointment and he told me I didn't need one because they do walk-ins and the store opened at 8:00 am and could come then, when it's not busy. I came in on Saturday morning and it was extremely busy. I spoke with Jaden. He walked me to my car to get the piece to unlock the rims and get my car's mileage. I told him I spoke to Jeremy and gave him the information he provided me. We walked back into the store and Jaden was having a hard time finding the tires. He told me the tires I have on my car were discontinued. He grabbed Jeremy, and Jeremy claimed to not have any knowledge of our call. Then Jeremy tells me the cheapest tires he can find are $279. More than $100 extra. When he went to put them in the cart, those weren't available. He found other tires that were $299 and he discounted the to $279. The total cost came out $1,543.18, which included the tires, labor, certificates, and trashing the other tires. I paid this amount because it was still cheaper than Mercedes. He never explained what the certificates were. He told me those tires were in the warehouse and would be delivered on Monday so I could come at any time. I told him I would be in when they opened, but then he said I couldn't because the tires wouldn't be delivered until 11 or 12. I made an appointment for 2:15 pm and was told I would be in and out in 20 minutes. On Monday, I arrived to my appointment 10 minutes early. I got in line and spoke to Adam. He told me he put me in the cue and I was immediately confused and frustrated. He explained how the cue works and told me I'd be there for about an hour, but the car is done in the bay in 20 minutes. I explained to Jeremy the need for the appointment and having to take time off from work to be there. I sat down, annoyed, and waited. Adam came back and asked for my keys and before he could say much, I asked to speak to a manager. He told me that he was the manager and I went on to explain my frustrations. He agreed that Jeremy gave me the wrong information, he tried to find the tires we discussed over the phone and confirmed that they didn't exist, and explained that he may have been looking at a different tire size. I asked about the certificates and Adam said those are the warranties for the tires. I told him that my friend said you don't need to purchase the certificates because the tires can be found and looked up by the customer's name, and they do repairs for free. Adam told me that wasn't the truth and that the certificates were the reason for being able to repair the tires at no cost. At the end of our conversation, he ended up refunding me the certificates because he said he wanted to make things right and apologized for my experience. I did not believe him, since so many friends said you don't need the certificates so I went ahead and called three other locations, one in Washington, one in Arizona, and one in California. They all explained that the certificates can be purchased with the tires and it covers the lifetime of the tires, BUT ARE NOT REQUIRED/MANDATORY, and if I happen to get a flat or nail in the tire, to just bring it to any of the stores, nationwide. So they added the certificates to my total cost, without informing me what it was, and then refunded it as if they were doing me a favor to "make things right". This place is so ridiculous. I asked Adam, the manager, if there was something I could have done differently to get a better result. I called ahead of time, I asked the questions, I was quoted for my vehicle and tire size, asked for an appointment and was told I didn't need one, then I get there and have to wait because I didn't have an appointment, paid nearly double what I was quoted... this facility is trash and so are the people working there. They are a bunch of liars, from start to finish. Once these tires are done, I will never be back to Discount Tires. read more

Great work environment, feels like a second family. I was a customer prior to working at Discount Tire and always enjoyed my visit whether if it was getting my air pressure checked or new products for my car. I always recommend Discount Tire to anyone I know, we'll take care of you read more

Worst experience! Do not go here !!! I got 4 brand new tires from them warranty on them in may 2023 a little over a year ago . My car then started having problems in February after finding out it was the tire getting worn out I took it in April 2024 as they were only about a year old and they told me they could cover it under the warranty as the tread on tires were not worn enough I trusted them and thought my tires were okay ! My car progressively got worse it started shaking and throwing the alignment off I went again today in August 2024 a few months later , hoping they could cover it now . We went and were told that now my tire is bald and can no longer be replaced as it was to far gone ! I'm very confused on how the warranty covers anything at all as these incidents were very few months apart ? I'm so frustrated and disappointed in the way they handled the situation I even explained to them I had just been there a few months prior ! They then tried to sell me 4 brand new tires for 600$ again !! read more

Took my vehicle in for a slight leak in front tire...... no big deal...right? WRONG. never in a million years would I have figured you could botch this up. They said my tire was unrepairable (took it down the street to Polos right after and they repaired in minutes) they stripped the stud and lost a lug nut and never bothered to mention this. They said i needed a rear windshield wiper...they didn't know how to do it so didn't replace it. They will tell you there is a good chance your tire cannot be repaired when they haven't even seen the damage so they can sell you new tires. These motherless pieces of #@%# are trained to BS you and take your money. Never figured that from a large chain to have scum buckets at their locations read more

Go there for the free tire pressure check and the overall tire inspections. They recommend that I replace my tires if my Jeep. I did so the following month. Now they say the tires on my other vehicle need replacing. Will replace my other tires in about 2 months. read more

Recommendations please pay close attention when they are speaking to you. If you have to take pictures of what they are quoting you . Make sure you ask the out the door price. Make sure you cover lug prices everything. And look at the receipt details. Make sure you understand. Pretty sure they are on commission. read more

I showed up on the wrong date of my scheduled service, but the team completed my service without hesitation. 5 star service

Always happy with this company and now a new location right near Costco off Potranco. Great service for repairing a nail in my tire. Fast and polite service. They take appointments online. read more

Came in on Wednesday to get a rotation and balance on my tires, went fine with the exception that my rear spacers had bad studs. Was informed that I could bring new spacers and issue could be resolved. Break all old spacer studs and replace with new spacer, no big issue. Came in today with all parts and walked out to watch service on my vehicle and saw both techs walk away after seeing studs wouldn't budge. Nothing too odd there but I waited and knew the instructions were to break off all old studs so I was patient, after watching people kinda come in and out working on it for about 10 minutes seeing they had issues I was surprised nobody came up to find me or even contact me about a pre benediction as dtc usually does. Walking back in watched my vehicle get passed up in service which was annoying but understandable because other customers were waiting but all of this done with ZERO contact to me. Eventually after another 15 minutes or so I was pulled back and shown the issue saying I need to take it to a shop, still annoying but I wasn't making a big deal they said they could put back three lug nuts and it should still be safe to drive. All of this was done with my almost two month old daughter with me and two hours later I was on my way home. Coming outside to check on my truck I see that my wheel lock on my right rear (the one with only three lugs) had fallen off and I was riding on TWO lugs bolted and I can only pray we're torqued to spec. Very frustrating having been told it could be taken care of then I drive home and find this. Never had issues with discount tire previously but the lack of safety and double checking on the right rear could have ended badly for me and my daughter, very dissatisfied with this. read more

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