EXCEPTIONAL SERVICE - HIGHLY RECOMMEND!…read more I had an outstanding experience at RNR Tire Express on N. Main Street in Suffolk, VA, and I especially want to recognize Service Representative Baconta Buffalow for going above and beyond. After noticing my driver's side rear tire was low, I filled it and discovered a nail embedded in it. On top of that, my front driver's side tire had an inoperative TPMS sensor. I had an important appointment about 40 minutes away and very little time to spare after work. I stopped by RNR Tire Express hoping they might be able to help on extremely short notice. Not only did they assist me--they exceeded every expectation. Mr. Buffalow listened to my situation, understood the urgency, and immediately coordinated with the technicians to take care of my vehicle. While inspecting my tires, they also discovered internal damage in the tire with the faulty sensor that would have caused a dangerous failure if left unaddressed. Thanks to their thoroughness, they likely prevented a much bigger problem. Despite the last-minute request, they completed all the needed work quickly and professionally. The pricing was more than fair--especially considering the urgent timing--and they even applied a military discount without me asking. I left with peace of mind, safe tires, fully functioning sensors, and tremendous appreciation for the entire team. I highly recommend RNR Tire Express in Suffolk, their skilled technicians, and especially Mr. Baconta Buffalow, who made the entire experience smooth, efficient, and stress-free. This is customer service done right.

Excellent experience, I made an appointment on my lunch break as I work in Suffolk and live in…read moreNorfolk so I am not familiar with places here. They got my truck in when I was scheduled and completed my tires before my lunch break was over. The waiting room and main area was clean and inviting. I will 100 percent use RNR again. The staff was really nice as well. Thank you!!!!

The owner and son were knowing of what I wanted for rims. Purchasing from them was confident and…read moreprofessional. I was very happy with the installation of my rims and service provided. When and if you need tires, rims, balance or rotation. Consider this shop. They are great. Thank you Dave and Tim.

Tidewater Tire is awesome!!! My tire was punctured by a piece of metal and I went up there ready to…read morebuy a new tire but they were able to remove the object and fix my tire. They were so nice and friendly and was able to take me in and have my work done very quickly. Definitely will be going back for all my tire service.

Walked in during lunch and was still greeted within 5 minutes and tires installed within 20 mins of…read moretime. Prices were also very reasonable and customer service is always top notch.

This place is great. Hav been there a number of times and they get me right in and get things done…read morequickly and affordably.

Did a great job for me and they were able to help me with a key problem I was having. Good prices…read morealso.

I made an online appointment and when I arrived I was told that they don't get the online…read moreappointments at this shop and that I needed to call for an appointment. No availability for a couple of weeks. I needed tires and an alignment. Total waste of my time and the person who was going to pick me up so I didn't have to wait!!!!! There was no mention of having to call to confirm the appointment in the email that I received!

I brought a tire from here ( guess what the next day it went flat).. Took it back , had it checked…read morethe told me nothing was wrong .. Long story short it had a small hole in it ..

I've been going here for over 5 years. I will recommend them to anyone. It's a peaceful environment…read morewith gospel music playing. Mr. Tad n his nephew are the most kindest, honest, and patience with me. They are genuinely concerned! They have another shop on Airline Blvd. n Ports.

Had my 04 Toyota service for oil change on Jan 6, 2026…read more Technician Jameel always give excellent service. He is so polite and courteous each time I go to the location on University Blvd, Suffolk VA. I will refer my friends and family to this location for excellent service.

I've been going here for years now to get my car inspected. As someone who can work on cars, I get…read morefrustrated with all the you NEED, this sales tactics. I recognize this is a business and they do generate some sales from the state inspection but the experience is night and day between this place and a dealer. The tires on my car were getting low (still passed inspection) and they suggested I should consider getting new tires and let me go with a price sheet of tires available to me. I genuinely appreciated this no-pressure method. In the past when I did my inspection, there were a few instances of needing minor things, but still, no high pressure dealer sales garbage. Hands-down my go-to place for state inspections. Food Taste: n/a Overall Service: 5 Value of food to cost: 5 Facility: 5 Repeat customer: yes Dog Friendly: no

Came in 35 minutes before closing and was still able to get a new tire purchased and mounted in a…read morerelatively short amount of time. Major kudos to Samuel at the front desk and Julius the technician who performed the work. The only reason this wasn't a 5 star review is because of Benjamin at the front desk, who showed no interest in addressing me even though I stood patiently in line - directly in front of him - for nearly 15 minutes as he took phone calls and spoke with other team members. Not so much as a 'thank you for your paitence' or 'I'll be right with you.' He made the statement of 'I'll be with you in just a moment' - while barely glancing up - as I approached the line, but didn't say a word afterwards - but was quick to chat it up with people that were in line after me. I won't speculate as to why he treated me this way, but that was horrible customer service. It took for me to get Samule's attention - while he was with a customer - to get seen.

Best place to go if you need a nail removed from a tire! Great customer service! Micheal came out…read morefrom behind the desk to greet me. Very polite, very respectful, very professional. I asked how long the wait was, it was a bit long. He told me to wait and grab some tools cause he might be able to fix it real quick. The nail didn't pierce anything vital just stuck in the tread and didn't need a patch/plug. I was in and out faster than it took me to do type this review. Great customer service by micheal! Give that young man a raise!!

I had a great experience at Harris Tire Service, The owner John goes above and beyond in providing…read morehonest, fair , and was transparent about my repairs. My car was fixed quickly and at a great price. I highly recommend Harris Tire Service to everyone in the Portsmouth and Tidewater area.

Dropped my car off for tires, got brakes messed up. I inquired about the issue, and was treated…read moreharshly stating one had Nothing to do with thr other. When I disagreed, I wad threatened to be throw through the glass. Its one thing to disagree about service. Totally another too treat customers like that. Legal action has to be taken. And the guy at the front desk was a decent guy.

Took my car for oil change, tire repair and rotation. Picked up car and the error message was…read morestill there. The counter person checked tires said they were good. A week later received same dash light that my tires were low pressure. Husband checked tires and discovered the same tire was low. He marked the tire and it was in same place. So it was obvious they didn't fix tire or rotate them and I paid for this service. When I went back the guy told me he'd give me an appointment. I wanted it fixed then and he was real nasty to me. Will NEVER go back to this place. Horrible.

If zero stars were an option, this place would get it…read more I had tires shipped to The Tire Choice #1050 and scheduled an installation appointment. When I arrived, I was told there were no technicians available--at my appointment time. No call, no message, nothing. I rescheduled for two days later and even left work early to make it. This time? The tire machine was "broken." Again, no notice. Trying to retrieve my tires was just as bad. I had 8 tires shipped (for two vehicles), and the staff couldn't even locate them properly. I had to show my invoice before they bothered to look again. It took another 5-10 minutes to find the rest. Throughout both visits, employees were on their phones and completely disengaged. The shop itself felt disorganized and poorly run. To top it off, their install quote was higher than other local shops--and nowhere near worth the hassle. This place wasted my time twice and showed zero professionalism. I would not recommend them to anyone.

I got a flat tire and they came to me. Very friendly and speaks Spanish as well. Prices are…read moreaffordable .

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