Distinctive Petsitting, Inc. - Choose Superior Care for your Pets! January 2018When I was searching for a company to provide care for my two pet boys, I was nervous and apprehensive as had previously never had a need for a professional pet sitting service. I interviewed about half dozen companies before I made my decision. During the process of looking for a pet sitter, I couldn't imagine that we would be able to find a company that would love and care for our pets with the same level of detail that we provide as a family. When the owner of Distinctive Petsitting, Inc., Lisa, arrived at our home in January of 2017 to meet our pets and interview us, I knew right away that her commitment to the responsibility of caring for our pets was superior. The excellent level of care and thoughtfulness that we have received from Lisa and her pet sitters has proved to be the hallmark of our experience on a weekly basis, as well as through more intense periods of pet sitting when we are out of town. We have two very elderly pets with special needs: A 14-year-old male pug with arthritis who is nearly blind and deaf and a 16- year- old male cat who has high blood pressure and is nearly blind as a result. The quality of the care provided by Distinctive Petsitting, Inc. has been established and stewarded by Lisa through the standards and protocols she has created. For example, the application and review process for prospective pet sitters is lengthy and unusually detailed. The process that she has created for hiring ensures that her pet sitters are honest, conscientious, observant and thoughtful. Distinctive Petsitting employees are respectful of both the clients and how the company is represented through each visit. Just as important, the process that Lisa has created for how the pet sitters will care for all pets is based on an understanding of the routine that the owner has for their pet(s). Distinctive Petsitting learns and follows that routine to perfection! Clients are informed about what will be done during each visit and then apprised of what happened during the visit. After each visit from Distinctive Petsitters we receive a memo note on our kitchen counter that details everything that occurred with each of our pets. We learn if our pets were happy or not, sleepy, playful etc. For the dog, specifics of the walk outside are noted in detail - for the cat, the litter box is 'scooped". If the pet sitter encounters or observes something that is unusual or troubling - we receive a communication immediately by text or phone. I cannot emphasize enough how important this level of detailed communication is to our peace of mind when we are away from our pets. I highly recommend Distinctive Petsitters, Inc! Choose Distinctive Petsitters, Inc. for your pet care and you too will have peace of mind!! read more

I am not only a Distinctive Petsitter, but I use this company for my own pets. Believe me, that's the best thing that can be said about a pet care company by someone that directly knows the way things actually go behind the scenes. I am a very particular pet parent, and I have total faith in my Petsitter, Krissy or anyone else that might sub for her. In fact, the things that go on that clients don't see would amaze them! We take pictures; we sit around with each other sharing cute stories about the pets we see; we often stay much longer than scheduled simply to spend more time with our beloved pet-clients; and we always give extra care to the pets and the client's home. Not only do I love my Petsitter, but I get to witness first hand the way Lisa runs her business. Lisa truly cares about each and every client, and, of course, she is a true and avid pet lover, herself. Just recently, she took in a poor stray kitten a neighbor found. This kitten is now loving life as a spoiled addition to her family with the other office kitties--no cat has a better life than the office cats that receive love from not only Lisa, but the entire staff! Lisa always goes the extra mile to get clients what they need when they need it. I've worked for those people that only do something if it directly benefits their bottom line, but Lisa is much more focused on giving the absolute best care to the pets, pleasing clients, and building a long-lasting rapport with people and pets, alike. Her dedication and constant availability amaze me. I know I always have her support at any moment should I have a question or issue out in the field. There is nothing like getting to spend your days working with pets, but, after spending years working for various companies dealing with pets, I have come to the firm resolution that I will never work for a company I do not believe in. Distinctive Petsitting truly represents the dedication, care, and positive philosophy that I can put my name on. read more

Lisa and her entire team are fantastic! From the moment we met Lisa, we knew we'd found a quality service and people who are truly passionate about what they do and the animals they care for. I was genuinely impressed from the initial contact, the in-home consultation, and pet sitter introduction. But, what sealed the deal that we'd found our forever pet sitters were the updates while we were away during our first experience with Distinctive Petsitting. Anyone can layout a great plan, but the execution is what's really telling. We'd previously used another company that talked a good talk but found the situation once we left town to be unnerving, leaving us constantly worried about our little guy (who's a dog) while we were away. So much so that it ruined our vacation. We were constantly wondering if he was OK, when the sitter was coming, was she just feeding him and leaving or what. Not with Distinctive Petsitting! From our very first experience, we get personalized, detailed updates, they are always on time and spend quality time with our pet! We are assured when we are away that he is loved and cared for. Every pet sitter at Distinctive Petsitting we've had has taken the time to get to know our pet, his unique personality, and cared for him like he was their own. There is consistency in their process, which is comforting. We can tell Lisa is committed to providing a positive, predictable experience for customers that exceeds expectations and leaves our minds at ease when we're away. I can't speak highly enough about Distinctive Petsitting. If you are looking for people who are thorough, loving, and sincere in their care for animals look no further than Lisa and her team! read more

I ended up not hiring Distinctive Pet Sitting because of the attitude and poor customer service from the owner, Lisa Howard. I never in my life was treated or spoke to in a manner that she spoke to me in. I was trying to understand the process when hiring Distinctive Pet Sitting for the first time. The more questions I asked the more annoyed she got and I never could get a straight answer. She was very condescending and seemed very annoyed when I didnt want her sitter to come over 3 times per day ( I had someone else coming over midday). I had to do this for financial reasons. She kept repeating that I was going to leave my dog crated for 12 + hours a day. Well, if she would have listened instead of jumping down my throat she would have understood they wouldn't be crated for 12+ hours per day. It was if she was annoyed that I wasn't adding more services to the visit and paying her more money. I cancelled the initial in home appointment as a result of her attitude. I would not feel comfortable with her having anything to do with my home or pet while I was away. If this how she is to deal with when I haven't even met her, I would hate to deal with her if something bad were to happen while I was away. After I politely canceled our appointment, I received an email from her... she was clearly angry I did so. Her email went on and on about how I wasn't providing proper care for my animal. I didn't even respond. It's not worth it to deal with Lisa. I found a pet sitting company that is easy to deal with, flexible, and overall amazing!!!! read more

Everything about Distinctive Petsitting is worth sharing. They truly provide exceptional service that leaves me feeling completely at ease whenever I am out of town. At the first initial meeting, when we met our sitter Mary and the owner, Lisa, I was blown away at the attention to detail -- they took notes of everything I said, in particular of the critical twice-daily medication schedule one of our kitties needs. They quickly gained my confidence in their ability to maintain the feeding routine of our kitties, especially considering the heart condition our kitty has and the time-critical component of his medication administration. I know Mary treats our kitties as her own, as is evident by the detailed notes she leaves after each visit. Angela is always friendly and available to assist with scheduling or payment issues. Lisa has spent lots of time patiently answering all of my random questions on the phone and discussing the kitties, especially since newly introducing a puppy into our home a few months ago. Ultimately, every aspect of the services provided by Distinctive Petsitting are outstanding and incredibly professional, and I would recommend them to anyone who wants their pets to be treated with love and kindness when their favorite humans (you) are out of town! read more

I recently moved and one of my biggest stressors was finding someone to come in the middle of the day to love on my boy, Munson, while I work 12-13 hour shifts as a nurse. I found Distinctive Petsitting via Google. I love that fact that someone was actually in the office to answer the phone and have had nothing but wonderful service from them! Not only do they do a meet and greet with you and your animal, but they also have the assigned care taker and someone from upper management come to the meet and greet. Having an assigned care taker is one of the best things because it shows they understand a new person each time could be stressful. One of the other things I love is how much time they put in to get to know your animal. They get ALL information they could possibly need--not just the bare minimum for when they are scheduled to be there--but EVERYTHING just in case of emergencies and they need to take care of your animal--medications, feeding schedule, etc. And they come on the weekends, which is a wonderful thing! Thank you, Distinctive Petsitting, for making Munson and I's move so much better and for always loving on my boy! Couldn't ask for better service! Only recommendation would be to have a discount of some sort when you pay for an entire month in advance. read more

A couple of years ago I moved to Atlanta because of a career change. I didn't know a soul when I got here and, because I regularly travel for work, one of my biggest concerns was finding someone I could trust to watch over my pets and my home while I was away. Distinctive Petsitting turned out to be the perfect choice! From the moment they first stopped by to meet me I could see my pets would be under the watch of truly caring professionals. They covered every meaningful detail about caring for my pets in our initial interview and left nothing to chance. When I'm away, they often send brief, daily text messages and even a silly picture or two. That sort of extra TLC is indicative of the way the staff at DP goes out of their way to care for my little crew and it's a big reason I always feel my pets are safe in their care when I'm away. When I get home, I look forward to the daily notes their staff leaves detailing their visits. All pet lovers know how hard it is to leave their little ones behind. For me, knowing the staff at Distinctive Petsitting will be there until I return has made all the difference in the world! read more

Superior Pet Sitting Services Distinctive Petsitting has provided me with peace of mind and worry-free pet sitting services for over 6 years. Lisa and her team have consistently met my demanding schedules, last minute requests and extended travel needs when others could not. My business travel schedule is quite demanding with sudden changes in my itinerary. I was a bit skeptical if anyone could provide the service I need. The Distinctive Pet Sitters and office staff have been incredibly responsive to my demanding schedules and to our pets needs. Not only do they cheerfully and promptly respond to my last minute calls and emails, they are so thorough and conscientious. As a business professional, I understand extraordinary efforts are made to accommodate my schedule. It is reasonable to point out that last minute accommodations sometimes require last minute accommodation fees. Distinctive Petsitting is a superior choice for value, reliability and accommodating customer service. read more

Distinctive Petsitting has been caring for my puppies for more than 6 months and I could not be happier. Lisa, the owner, is responsive, caring and accessible. Blair, their coordinator, seems never to get ruffled no matter how many last minute changes I request! But I really want to rave about Jimmie and Amanda who come visit and play with my Yorkies, Sky and Max. They walk them, play, snuggle and have even worked with my very finicky Max when he won't eat. I have been home unexpectedly when each of them has been there and I can see that my pups love both of them! I work crazy hours and occasionally travel and I have no hesitation whatsoever to leave them in such good hands. Five Stars, absolutely! read more

We have used Distinctive Petsitting several times now. I have to say that you will be hard pressed to find a more professional, thorough, and caring team for your pets. We used to use a different company, and they were absolutely horrible. We actually ended up firing them while we were away, and my wife had to have her parents drive in from out of state to watch our dog. THEN, we found Distinctive. We knew immediately they were the perfect company for us because of how they stressed over every single detail when it came to your pet's care. They don't miss anything, and we never have to worry while we are away! Highly recommend this great group of animal lovers! read more

My experience as a petsitter for Distinctive Petsitting has been extremely rewarding. We provide our clients with peace of mind when they are working, or are out of town. It is a wonderful feeling to have pets await my arrival, and be so loving and excited to see me. From my earliest conversation with Distinctive Petsitting Owner, Lisa Howard, I immediately knew she truly cared for the well-being of our pets. With her vast knowledge and experience of petsitting, Lisa has quickly guided me into becoming a professional petsitter. Our attention to detail and the level of animal care that we provide is what sets Distinctive Petsitting apart from others. Tari read more

I wanted to let you know how pleased I am with Erma as my pet sitter. As you may know Zoey is a picky pug and gets scared very easily because of her history. She loves her walks with Erma and wags her tail at her when she greets her for her mid day walks, and Zoey doesn't wag her tail for just anyone! Erma is patient and kind to Zoey and she does such a good job of updating me on Zoey's progress and her daily routine through her detailed notes. I am so happy with Erma and trust her approach to caring for animals! Thank you so much. Sincerely, Zoeys Mom read more

I've had a consistently excellent experience with Distinctive Petsitting! The administrative team and petsitters have established super efficient systems that leave no detail unaccounted for. Lisa (Distinctive's president) is very knowledgeable and experienced and it shows! They're incredibly client-oriented and always prioritize superior quality and trustworthiness. The petsitters themselves are very professional and SO loving towards the pets!! You can tell that this work brings their team JOY! And that is truly distinctive!! read more

I am certainly pleased with the business thus far I have seen with this company. I have been a customer for over a year, and will continue to be a customer for the future time. My personal dog walker, Candace, always makes it a point to ensure that both of my dogs, Ricky and Sam, are well taken care of. She goes above and beyond and leaves very kind notes that I look forward to upon my return from work. I'm very pleased with this business and service + intend to remain a customer for many years to come. Thank you! read more

Fantastic service and you can be assured that your pet will be well taken care of. I was impressed meeting with Lisa and Kiterie on how they handle all details before Kiterie was to come and sit for my cat Doly. I left for vacation with ease knowing that Kiterie would take good care of Doly. I call Kiterie the cat whisperer as she is kind, sweet & knowledgeable of cats. Thank you so much and I will be using your services in the future. Catherine Ford read more

I have been using Distinctive Petsitting since 2014. I live in the Marietta / Vinings area and they routinely watch my two cats, George & Luna, and I could not be more pleased with their service and attention to detail. They offer me flexible scheduling when I must go out of town on short notice and they are always very reliable. I highly recommend them for your petsitting needs! read more

I have been impressed with Distinctive Petsitting since the beginning. From the first day, when Lisa came to meet Weeble and Wobble to make sure they got the best sitter for the special needs (they have CH). I started with Ed, who adored my babies, and now have Angela who is equally smitten. Knowing they truly love what they do and enjoy the babies gives me peace of mind. read more

The people at Distinctive Petsitting really do care about animals and providing great customer service. I have come to know the owner over the past 2 years and am impressed with the amount of personal attention she gives each client. A great choice for petsitting that will give you and your pet peace of mind! read more

Distinctive Petsitting is truly distinctive. When we travel, we never worry about our "girls." I love coming home to Tari's "love notes" telling me what went on while we were away. I can tell that our kitties were well-loved and cared for by the way they look at me and say, "Oh, you're home. Where's Tari?" read more