I took my cat there for the first time for urinary problems they rushed him in and took great care…read moreof him. The hospital was clean and smell good. The staff was very friendly and helpful and knowledgeable. The cost wasn't bad either. Thank you to all the staff at Corona Animal Emergency Center

Losing a pet is never easy, but saying goodbye to our beloved 16-year-old Pekingese was one of the…read morehardest things our family has ever had to go through. In such a devastating and heartbreaking moment, the staff and doctors at Corona Animal Emergency Center were absolute angels. From the second we walked through the door, they treated us and our sweet dog with the utmost dignity, gentleness, and profound compassion. They did not rush us at all; instead, they gave us all the time and space we needed to say our final goodbyes, explaining the entire process with so much empathy and care. While our hearts are completely broken, we are endlessly grateful for the tenderness and kindness the staff showed during our baby's final moments. They made an incredibly painful experience as peaceful, respectful, and comforting as it could possibly be. Thank you from the bottom of our hearts for the incredible grace and care you provided.

Could not recommend VEG Er more! My sweet little Gordo stepped on a bee on a walk and had the…read morestinger in his paw. Dr. Ortiz and her whole staff were so kind and attentive of him. Rachel brought him a blanket to lay on while we waited and provided him water. It made our first mini emergency situation so easy and stress free. If you are looking for your go to vet emergency room, look no further.

They are very nice but the prices kept going up. Ending with a price tag around $5000!read more

This is the absolute best place for your pets. I've unfortunately have had to bring my older dog…read morehere a few times for urgent care and each time they take great care of my fur baby. From reception with Diana to nurse Masha to Dr. Kim. They are welcoming, empathetic, and informative. They are not like other pet hospitals who are money hungry. The staff here genuinely seem like they love what they do and i feel extremely comfortable with them. There's a reason they're always booked and busy! Thank you Heritage team for taking care of my Peludo.

I am extremely disappointed with my experience at Heritage Animal Hospital. During one of the…read morehardest times of my life, I expected compassion, communication, and quality care for my pet. Instead, I left feeling unheard and let down. The lack of empathy and communication made an already heartbreaking situation even more difficult. No pet owner should have to feel this way when trusting a veterinary team with a beloved family member. I hope the hospital takes this feedback seriously and works to improve the level of care, compassion, and communication they provide to other families in the future.

I've been here for a couple of emergencies and most recently for my dog, who became very ill and at…read morethe end of life. I can't tell you enough how great the staff is especially Dr Nikki who is the overnight doctor. They are very compassionate, understanding and patient. Dr. Nicki is very honest and upfront and explains things clearly and is not pushy about what to do. I also feel like the pricing is very fair given that it's an ER vet. They also explained cost before they do anything which is really nice. I definitely would recommend bringing your sick pet here.

VEG is known for they're open floor concept, and it was interesting to see it in action. I called…read moreahead to see if there was an exotic doctor on staff, if you have birds/reptiles/small animals it's always good to check before you head over. They were able to prep an oxygen chamber so that by the time we got there, my bird was able to be put in oxygen right away. Like any ER, they will triage your pet and take critical cases first. Unlike a normal ER, you stay with your pet the entire time. This could be uncomfortable for people that are squeamish when seeing blood, or if there's a dying patient that comes in while you're sitting in the lobby, because you are front row to every case that walks in. I do think this concept is good for owners that are curious about the behind the scenes, and for those who want to stay with their pet during their time of need. While not as expensive as some, it is still an emergency hospital so the cost is going to be more than a general practice. As of 2026, the exam fee was $195. Also, bring your phone! All payments are done through links sent via text, so make sure you're prepared. My pet had to be hospitalized and everyone was very kind during her stay. Another great thing about this place is that if your pet needs to be hospitalized, you can stay with them the entire time. The staff even goes around with snacks! Overall, I would highly recommend this particular VEG because the staff was very kind and knowledgeable during my time of need.

I had to bring my orange tabby, Jinx, in for an anal gland abscess, and the visit far exceeded my…read moreexpectations! Naturally, bringing our pets to an emergency vet can cause anxiety and fear, but the team at VEG ER for Pets in PD made me feel right at home and completely at ease. Dr. Posada and the technicians/nurses handled my cat's situation with care, consideration, and a calm approach, which made the entire experience feel much easier for me. I was apprehensive about bringing Jinx here because I knew about the "open-concept" room layout, and he had gotten out once before and gone missing for five weeks before I thankfully found him. However, once I arrived, the facility felt very safe and secure, and the staff even offered me a private room, which I thoroughly appreciated. I was able to be with my cat every step of the way and even watch his procedure being performed. Dr. Posada was very informative and kind throughout the initial diagnosis, procedure, explaining the aftercare, potential risks, and answering all of my questions with patience and care. It is so refreshing to have had such a positive experience at an emergency vet clinic, especially since my past experiences at other locations have been filled with nothing but panic and fear. I will always recommend this clinic to anyone who asks! My sweet boy turns 8 today, and he is recovering very well! Thank you for providing such wonderful care for Jinx and me.

I sincerely hope no pet owner ever has to experience what I went through at this hospital…read more My dog had been bitten by a much larger dog that left significant wounds, I was worried to death as any pet owner when their fur babies are sick. I felt like instead of finding compassion, and ethical emergency medicine, I had walked into a high-pressure sales campaign. The moment I declined a $650 X-ray, the pressure campaign intensified which went on for more than an hour. One by one, staff members, veterinarians, and finally the hospital director/owner all took turns hard-selling me on authorizing the X-ray which seemed to be used as a precursor to push for more unnecessary expensive diagnostics. After the 4th round of relentless argumentation and persuasion, I requested the 4th staff member to not get any more people to come and talk to me about X-rays, against my clear request, they still sent out the "heavy weight" director/owner as the marathon finisher to pressure me. Finally, I said to the director: "I am his owner, I am an adult, I have the right to make decisions for my pet's care." That should have ended the conversation, but the director even went on so far to tell me that if I left with my dog without X-ray, he could "lose his license" and that I could "sue him." I told him, "I guarantee you I won't sue you," and offered to sign a disclaimer accepting full responsibility for my decision and to release the hospital from any legal responsibility. The director then turned to his staff, shouted "Transfer!!" as if he's the one with all power to override my decision regarding the treatment of my pet. I said "Wait a second, do I get a say in what I want to do regarding the medical treatment of my dog?" It was met with silence. After 5 rounds of marathon campaign with no success, they finally left me alone. The point was not the ridiculous excuses that if the director/owner granted my wish to let me and my dog leave the hospital without doing the $650 X-ray "he will lose his license" or that I will "sue him," but doing an X ray can be used as a powerful and convincing tool for the hospital to frighten pet owners even more to push for THOUSANDS $$$$ more in expensive and unnecessary diagnostics and treatments. Dr. Randy Posada even went as far as telling me to "be prepared for end of life" arrangement for my dog because I refused their pressure to authorize the X-ray they tried so hard to sell. As for the offer to perform the radiographs at no charge mentioned in the Dr. Michael Hyder's reply below, I specifically asked Dr. Posada who was the attending vet to my dog about it. He explained that the "free" offer applies only to taking the radiographs. The interpretation and analysis of those radiographs would still cost approximately $600. In other words, while the imaging itself may be advertised as free, obtaining the diagnostic information that gives the radiographs any clinical value still carries a substantial fee. The complimentary snacks, bottled water, coffee, and tea displayed in the waiting room mean absolutely nothing. They create the appearance of a caring hospital while terrified pet owners are being scared and pressured into authorizing thousands of dollars in diagnostics during the most vulnerable moments of their lives. I left feeling disheartened and disgusted by the cold calculation, manipulation, and coercion. I would never return, and I would never recommend this hospital to any pet owner. If you go because it's after business hours and no regular pet hospitals are open, be prepared to be pressured into accepting a $650 X-ray and $600 blood test even for a dog sneeze. UPDATE: Reply to Director/owner Dr. Michael Hyder Dear Dr. Hyder, I disagree with your characterization of the events surrounding Mickey's visit. Your letter states that veterinarians must be able to communicate their concerns, risks, recommendations, and limitations so that clients can make informed decisions. I fully agree. At no point did I refuse to hear Dr. Posada or your recommendations. I listened, asked what information the radiographs were expected to provide, and how the findings would specifically alter Mickey's treatment plan. Despite asking multiple times how the results would affect Mickey's treatment specifically, I never received a direct answer. That is the information necessary for informed consent. You also told me that if I declined the radiographs, you or the hospital could lose your veterinary license and that I could later sue you. I ask that you identify the medical, legal, or professional basis for those representations. Is it VEG's policy to advise clients that a veterinarian's license is jeopardized whenever an owner declines a recommended diagnostic test? If not, what basis did you make those representations to me?