This Domino's forgot to make my pizza. We had to wait an hour for our pizza to arrive. Then it never came.

I ordered delivery due to the weather and it was all good until I opened my Marble cookie Brownie. Someone had taken a bite of my food and placed it on top like nothing this is so disgusting and unsanitary. I came to the store in where they provided me with a new order but they gave no importance to the situation. My food was consumed and not by ME!!. I don't know what the person who eat it had in their mouth or system, I would not recommend ordering from here unless you want to catch HIV. read more

Domino's Pizza - Marble Brownie Cookies - Pizza Near Me - Mount Pocono, Pennsylvania

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Domino's pizza is so yummy, their crust is so soft that it won't hurt your teeth, and l don't know why people don't like it!

I am VERY UPSET.I placed an order yesterday at 2:25pm.I did not receive my order until 3:45pm. I understand there was rain but 1 hour and 20 min seems little long. So much for lunch. I will have to think twice before I order again read more

Always order from here but last few times they are short staffed with one driver, takes them a couple hours for my food to be delivered. Called and they said it will be another hour to be delivered due to short staff and informed me that they apologize for the wait. Other than that food is very delicious and team staff is nice and helpful! Hopefully they can get more workers to help them out. read more

Wow, BELIEVE the bad reviews! TL;DR: awful customer service, even worse pizza. This is bad even for a Dominos. I came here a few weeks ago and ordered a couple pizzas, one was to be half plain cheese, half buffalo. I ordered through the website, the picture and text confirmed what I was ordering, and I went to pick it up. I wasn't sure about whether I was allowed in or not, so I tried to call and got put on hold by a guy for over 5 minutes before I just figured ok, I'll approach the door anyway and see if it's alright. I got in and there was no one around, waited a few minutes for someone and a young woman came out, I told her my name and she said it would be another 5 minutes. No big deal, they probably got a lot of orders at 2 pm on a Monday, right? Hm. So I waited. And waited. And waited. She seemed like she was alone so I felt bad for her, but remembered a guy answered the phone, and wondered where he was. Meanwhile this entire time she is on her Bluetooth having a conversation with a friend, which to me is unprofessional while at work, but whatever. Finally after 20 minutes - literally 20 minutes - after my order was supposed to be ready (and 15 of me standing inside the restaurant with only one other customer coming in), the 2 pizzas were ready to go and I got ready to bring them home. Something told me to check out the order though to make sure it was right, and the half-cheese/half-buffalo one was (see picture) unreal. One half had cheese and chicken, the other half had just buffalo sauce on the bread. No pizza sauce, no cheese, just buffalo sauce, on the bread. And the buffalo side had none at all. I brought it back in to get it cleared up and the girl laughed and said "Oh yeah, I thought it was weird, but the app must have screwed it up." Well, if you thought it was weird, why not ask me and confirm since I was standing RIGHT THERE? I told her I didn't use the app to order, I used my PC at home. She showed me the label on the side which showed everything as I had ordered it, which I mentioned, but she said, "No, this part said it was supposed to be on the left side," which, uh, it did not, everything was listed as I had ordered it. But I didn't want to be a jerk and argue and she offered to remake it, so no harm, right? I get the pizza, go home, and realize the other pizza I had ordered (with veggies and sausage) was missing mushrooms and had ham on it. I didn't notice at the store so that was my fault a bit but really, maybe if she had been focusing on work and not the phone conversation she was having, she wouldn't have messed up both the pizzas. To add insult to injury, it still tasted awful (undercooked crust on both, barely any veggies, sauce tasted like nothing but cayenne pepper and rancid tomatoes) and we ended up just tossing it when we couldn't fix it up after baking it longer and trying to add stuff. Just a rotten overall experience and I'm sorry I didn't listen to the Yelp reviews. read more

Domino's Pizza - Nothing but buffalo sauce on one side (seriously, that's just sauce on bread). Why? - Pizza Near Me - Mount Pocono, Pennsylvania

Tried 2 times to get new pepperoni stuffed cheesey bread sandwich first time they forgot the pepperoni second time had 5 pieces of pepperoni what a joke save your money read more

If I could only get some consistency from this store. We have given them many chances but this last was the worst. It took 2 1/2 hours to get pizza delivery and it was so nasty that 2 of the 5 people in the house got sick. The driver was apologetic and polite that was the only positive part as he was over run with deliveries. Stay clear of this Dominoes it's a disaster. read more

So me and my fiancé ordered for our family tonight, 3 lg pizzas, a 32 ct order of buffalo wings , and a pasta bowl, first of all the pizzas had the wrong toppings, but that isn't why I'm writing this review, we ordered on the website for contactless delivery, we didn't Initially leave a tip because we have had problems with delivery drivers from this specific dominos before,but tonight was the cherry on top, our driver Melvin parks in the street at the end of the driveway, he calls my fiancés phone number and said your delivery is here, we were both confused by this since it was a contactless delivery, my fiancé walked all the way down the driveway in to the street to meet the driver and when she got to the car before he handed her the order he was asking her if she was going to give him a tip since he came to our house first and kept our food warm with a very nasty tone, she was very uncomfortable and she gave him the 2$ tip i gave her, but he refused it and suggested that he would help her leave him a tip on the app( I'm assuming he wasn't happy with the 2$) he told her that he was going to help her walk the food to the door and afterwards show her how to tip using the app, she walked in and told me what was happening I was very annoyed because the whole point of the delivery was to have no contact with the driver because we had family members sleeping, and since he didn't follow the instructions I figured 2$ was the tip he deserved but he starts banging on our door for 3 mins straight because my fiancé closed it and locked it, he woke the baby and my father up and he was furious after he heard what was going on and wanted to ask melvin what his problem was, our driver ends up running to his car and peels off before my father got to the door,our food was actually pretty cold even tho Melvin insured my fiancé that he rushed right to us and the toppings were completely wrong, (mind you the store is literally a 10 min drive from my house lol) I find this appalling, tips are by no means a requirement but since I have been working in food service the past 13 years of my life I believe in tipping based on service, I will never order from this location again, I've reached out to corporate and I'm also waiting to hear back from the GM, I will post an update once they reach out to us but I hope this driver loses his job it's disgusting what he did. read more

If I could give 0 stars I would. On top of this place being 100% unsanitary they put pork pepperoni on my pizza. It is against my religion to eat pork. When I returned the pizza with the receipt as proof as to what I ordered. Instead of the guy who made the pizza apologizing to me he got upset and yelled at his coworker about me right in front of me. Upon looking over at the pizza station, I noticed most of the toppings were all mixed up. The meats were mixed with the veggies and cheese- this is a major Heath and safety issue. They cross contaminate the food particles at this establishment. I made a complaint to the store manager and was told I will be mailed a refund- which I never was. read more

If I could give 0 stars I would. Ordered over 2 hours ago, still haven't received my food. A $25 order shouldn't take this long, mind you the hotel I'm at is 3 miles from the restaurant! I am maybe more irritated because I'm 8 months pregnant but that's beside the point. Terrible service!!! Every time we have called they say it's 5 minutes away? Still not here. At this point the location has been closed for 30 minutes. Will my food ever come? I have my doubts read more

I like to give people a chance. well since I didn't have the opportunity to stop for food on my way into work I was stuck with whoever would deliver. Now I do like Domino's and I have ordered from them before (before they moved) never had too much of an issue. I ordered today at 530, food was sent out for delivery at 609, at 712 I called to check on the status of my driver and at 720 I finally got my pizza....not good people. The store said the driver took like 7 deliveries with them. This right here is a sign of bad management. Why would you allow this to happen, of course most of the food delivered is gonna be cold.. Bad for Business.. Its hard to give a quality food grading since my food was cold and soggy, but unless I literally have no other choice, I will not be ordering from this store until it gets it together. read more

Welp I saw the 1.5 star rating and thought. Can't be that bad. Well guess what? It is. Avoid at all costs. Two times in a row pizza took over 2 hours. Kinda whack. I honestly don't like snitching but people have kids and now it's past their bedtime I had to make them PB sandwiches so I'm trying to spare other people from this experience. read more

If I could I give them a zero star I would. Not only did they mess up our order from last night we tried to get "insurance" and the manager asked us to order today. When we called they said they would charge us the delivery fee however and told us it would take 1h 15 mins. We've been waiting on this pizza and it's almost closing time. I called 3 times and they would not pick up their phone. Don't bother getting orders from them. read more

I don't even want to give them one star I ordered online I paid online I stood there While three people Tripped over one order meanwhile my order sat there paid for it just needed to be handed over the counter I got back to work I called them they put me on hold and then hung up on me I will never go back there again read more

Domino's Pizza - 6 minutes on hold - Pizza Near Me - Mount Pocono, Pennsylvania

This order had undercooked chicken, very greasy garlic twists, & both pizzas had more sauce then toppings. Their delivery insurance is a joke, only offering one free pizza or 20% off the next order instead of fixing the order or making it right the first time. Poorly cut slices. The toppings were mainly burn. read more

We were told it will take from 1 to 1.5 hours for delivery, after waiting for 2 hours they didn't deliver, didn't call back or even answered the phone when we called them. If I could give them minus stars it would be too much for that place read more

Place is actually terrible 2.5 hour wait for delivery but said it was out of the lever within 30 minutes, i right this review as I sit here and wait. read more

This is probably the worse dominoes I have ever ordered from. I put in an order at 7:45pm and called them at 9:11 pm to ask where my order was and why are they taking so long. The young lady transferred me to the manager Bryant that told me it was out of his hands and offered me another pie that can be delivered within another hour. I told him that this wasn't our fault and to give me some kind of discount for waiting for so long and he said he wouldn't be able to do that. I also asked him where my order was and he said it would still take 30-40 mins to get here . Now we're talking about a 2 hour wait!!! No thank you, I cancelled my order. I WILL order from this location . Stay away from it!! Don't say I didn't worn you . Just called Pizza Hut and they'll be here in 15 mins. read more

Ordered pizza online, had to call an hour later tofind my order. After waiting on hold I waas told I was next on the list WTF.

As far as Domino's go this has got to be the worst Domino's I have ever seen. First off half the time they don't have a delivery driver and when they do it takes forever to get your food. One night it took them 3 hours to get me my food after the stoned kid that answered the phone didn't take down my apartment number and started my phone number off with a 0. Didn't know US numbers started with a 0. Then when the kid brought my food back to store I was told they were going to remake it so it was hot. Got my food it was ice cold had to reheat it and ordered an 8 piece boneless chicken and got like 3 pieces and some crumbs. Horrible is an understatement to describe this place. Almost every time I ordered they forgot the sauces I paid for or gave me the wrong ones. Since I've moved here I've had to have my card charged back almost every time. The manager is nice he at least understands that he works with a bunch of morons that can't get an order right. Honestly they need to shut down this place or hire all new staff and have them take drug tests. If I owned his place I would be pissed that my restaurant barely had a one star review everywhere. Thank god the one in Tannersville started delivering to me. The two orders I placed so far not a single problem and got my food in a normal amount of time. read more

Domino's Pizza - a piece of chicken on a baking sheet - Pizza Near Me - Mount Pocono, Pennsylvania

If I could I would give this Domino's 0 stars. This place is not worth your time. Called them multiple times to try and place an order but no one answered the phone. Do they have a phone line in place?? Ended up placing the order online and when the tracker indicated it was ready, went to pick it up and they said it would take another 5-10 minutes. It's now been close to 30 minutes. Please avoid this location. Should have just ordered from the Pizza Hut that is down the road. Will also be reaching out to Domino's corporate customer service as having 0 communication is unacceptable. read more

HORRIBLE!!! NEVER GOT MY PIZZA Placed an order over the phone with them and was told it would take 20 minutes, spent over $30, waited over an hour for the delivery, called to complain, and they said they would contact the delivery guy. I then get a call from the delivery guy, answer, and he screams HOW DID YOU GET THIS NUMBER?! I scream back YOU CALLED ME! He says no more deliveries tonight and hangs up. I called the store and asked for a refund, but have yet to receive it. read more

Only giving one star to write this. They don't answer the phone even though there suppose to be open (40 min until close) then after continuously calling they answer and say they are closing and hang up ( yet yelp said they had 32min) smh STAY AWAY!!!! Someone needs to let the franchise owner know they are making him lose money read more

Minus one star for the 1 hour wait time when we were told it would be at MOST 30 mins. But they were busy due to the holiday and able to deliver to our airbnb which is inside a gated community. The manager was helpful when we called to check on order. read more

I ordered online. A simple order two pizzas and some Parmesan bites. I also ordered a couple of extra containers of sauce, $.50 each and then I placed the order and paid online with my credit card. It was supposed to be car service, where they come and deliver the pizza while you're in your car. I got there five minutes after the time it said it was ready and waited another 20. You use the app to text them here there which I did twice. I had to go into the store and then they asked me to pay 4 dollars more. I asked him for What? The man said it was for the extra sauce. I only had two dollars on my person so I gave it to him and then I realized I had the receipts online that I already paid for it. The guy just pocketed the money in stole from me. read more

Waited over 2 hours for our pizza.. called three times. First time was on hold for 10 mins. Second time they picked up the call and put it immediately on hold, third time they were very rude and invited us to come down there to fight them? I'm assuming these are VERY young kids. The person who answered the third time said she was the manager and said the driver stopped at a gas station near our home. When the driver got here (an additional 30 mins) he had a young girl in his car who did not appear to be an employee. Horrible service. Will not be ordering again. read more

If I could give less than one star I would...took more than 3 hours to deliver and then it was cold and tasteless. Delivery driver was rude and had no explanation for late delivery. Don't order delivery from here and if you're going to pick up..you might as well go to local mom and pop place and get better pizza anyway. read more

To the managment and corporate store. Ordered pizza with online system at 5:17pm on 12/30/17 and guess what ? At 9:44pm i was in store to pick up myself , you know why? Because it never was delivered. I heard so much BST about delivery problem by calling to store i never heard so much BST FROM GW. Bush on Tv... read more

Domino Pizza is the go-to for me, as being from Bklyn, no other pizza in the world can compare to it!!! So that much having been said, I order from this place as their pizza is consistent. I get to change my order at a moments notice and its never a problem. Of course it's not NY pizza but to me it's better than anything around. read more

Since our local Pizza Hut closed down, I had no recourse but to order from here. I should have known better from past dealings but, I thought I'd give them another chance. I placed my order online, it stated 18-31 minutes, I had no problem with that. I'm watching the pizza tracker, which is kind of fun, when it works. After a mere 7 minutes I got a text - my order was out for delivery. Cool. I live 5 miles away from the store, I figure with regular traffic my order should arrive in about 10 minutes. After 50 minutes of waiting (a full hour after ordering) I'm checking around my property. Front deck, in front of garage door, back deck, nope. Where could it be? I call the store, get placed on hold for about 10 minutes, get disconnected. I call back, state my purpose, the lady who answers is Screaming "They're on their way, we're short delivery drivers, they're on their way!" and hangs up. Another full hour later the food finally arrives. As expected the food was cold, the beverages warm - no surprise. What about this pizza delivery insurance they feature in their commercials, if you're not satisfied? Is that a real thing, or only for TV purposes? read more

The food was really good, but they were so slow and it was freezing inside. Besides that the pizza was good and the pasta was yummy. (But slow service) read more

Domino's Pizza - Not bad - Pizza Near Me - Mount Pocono, Pennsylvania

Driver races through at high speed onto property. Mario the "manager" doesn't provide any information on who to speak with regarding this problem. The driver had a cocky attitude and raced off property blaring his horn at 10 pm at night. When I called the store they hung up on me three times before I was able to speak with anyone. This is not the way to run a business. read more

Took over 2 hours to get $20 worth of food delivered 2 miles away from the hotel I was staying at. Was estimated at 30 min. Called about an hour in and the girl was incredibly rude, said no drivers were working, and could not give a delivery estimate. Very disappointing. read more

Made my order online for delivery a little after 7pm already after 9 pm still hasn't gone out for delivery. Tracker online says my order was completed at 7:22pm so that means it's been sitting for almost two hours. Seriously!?! read more

This is probably the worst place ever. I order food from them and had to call many times to get a answer to why my food wasn't coming. They said the food would come in a few minutes but I ended up waiting for almost 2 hrs. The only thing that's was good what how kind the delivery person was. Also to add on the food was not great! read more

I placed an order at 915 pm by 11pm I received an email and an update from the tracker stating my order was delivered. Which was completely inaccurate! I called because in my head I'm like maybe they delivered to the wrong place and was told the order was on the way the minutes went by (mind you I'm about 4 minutes from the location) I called back and the person who answered with an attitude stated "someone just called about this order and was told it was in its way" I stated why would the tracker say it's here and you're telling me it's on it's way. Then I'm like whatever it should be here soon 20 minutes later I just called and cancelled. I had to cook at 11 o clock because the pizza never arrived. I understand completely things get busy, however why would the tracker say the pizza was delivered if it wasn't ?! read more

This Dominos sucks and corporate doesn't care. They lie and say your order has been delivered when it hasn't. It takes two-four hours to get a pizza. The regional manager is useless. Save your money and go somewhere else. read more

This Dominos Is A Joke They Never Get Your Order Right. On Top Of That The Driver I Usually Get Tries To Haggle Tips Which Is Unprofessional. the Fact That I Give A Tip Should Be Enough Especially Since My Order Is Always Cold And Wrong And Something Is Always Forgotten. If It Wasn't For The Fact That Pizza Hut Doesn't Have Stuffed Cheesy Bread I Would Never Order From This Dominos. Oh And If You Call To Complain You Get Hung Up On By Rude Managers. this Place Needs Better Staff That Won't Haggle You When Your Already Giving Them The Proper Tip. read more

I don't normally review establishments, but I decided to create a yelp account for this specific Dominos. The first problem occurred when a friend of mine called around 10pm to be told they were no longer taking delivery orders. When the employee was asked "Where are you?" They replied with "uh, in dominos?" And then proceeded to hang up. I chalked that up to a single occurrence. I called today around 9:30pm and was greeted, followed by the employee hanging up on me. All I wanted was some chicken wings and pasta, but unfortunately I am wingless and pastaless. Hands down worst customer service in the Poconos. read more