I had Domino's Pizza a few nights ago for the first time in a very long time. The delivery driver and was friendly and handled my delivery with care. It was still hot, smelled good and loaded with the toppings. Everything on top was good; however, the crust wasn't done all the way through. If I order from them again, I think I'll try the thin crust. read more

Domino's Pizza - Hand Tossed with Pepperoni, Italian Sausage, Green Peppers, Onions, Mushrooms and Shredded Asiago - Pizza Near Me - Woodbridge, Virginia

I have never seen a place where you have to pay extra for the pizza for mistake made by them. This place is useless and so has its employees. read more

box bent and all of my pizza smothered across the top of the pizza box my delivery driver tony must of mishandled my pizza a little bit

We order from this location typically 2-3 times a month. (Don't judge...I refuse to count carbs on Fridays.) Customer Service here is great. Drivers are always friendly. Case in point on going above and beyond: We got a free pizza without ever asking for it, but where one was due. 2 weeks ago we ordered pizza on a bad weather night (carbs don't count in bad weather either). Normally it's about 30-40 min to get our pizza. After 45 min of app still not showing pizza in oven we called - guy answering sounded really stressed and he asked us to hold aaaand didn't come back. We hung up and decided to wait it out a bit longer. Carbs are worth it. Finally around 55 minutes the progress bar started moving. Got our pizza roughly 90 min after ordering. The delivery driver explained 2 people didn't show up to work. Hey things happen right? We never complained. And btw it was seriously one of the best pizzas we had there. I checked my email later and there was an apology for the time it took to fill the order and a credit for a free pizza. (Hand tossed pizza is consistently good. Thin crust can be hit and miss. Must be something about the oven.) read more

Not always consistently GOOD, but always a PRETTY good choice for late night pizza. The service is good, and deliveries are always speedy.

Very delicious pizza! Also very cute Dominos in general. This Domino's is located very snug in between some other stores, so it can be easy to miss when driving by. That did not lessen how good my pizza was at all though! The pineapple on my pizza was plentiful, which was super lovely. The pepperoni was perfect. My only complaint really is that there was not a lot of spinach on my pizza, despite me order spinach on both halves. I am someone who has a hard time getting vegetables in, so it just would have been nice if the people who prepared my pizza would have not under-done the spinach. read more

Pizza was amazing and the staff at this location are even better, especially the manager.. wish I'd caught your name. Thanks for your support of our community. read more

This Domino's location is amazing! I have had some pretty crappy experiences with other Domino's locations but this one has restored my faith!! I have only been ordering from this location since November 2020, but according to the history on my account, I have placed 17 orders since that date. WOWZA. I only placed 9 orders with other Domino's locations between 2017-2019! I think that speaks volumes :) They must have a pretty great crew there, because they are extremely consistent. Y'all freakin' rock! I appreciate you guys so much! Keep doin what you do :) PS I ran a couple pizza shops in the past, so I can really tell a great team when I see one. Thanks again for restoring my faith!!! read more

Ordered at 5:00 for 6:30 to try and help them not have to worry for the storm. Well, 6:30 came and went and received a notice from the tracker to say my order was complete. Called, Hold, let me check. Oh Driver said he came by the house and nobody was there. Ok. Im in my PJ's sitting by the kitchen window. No, nobody came by and I have a table sitting on the porch for them to put it. Oh, well I dont know what to tell you, the driver said he came by. REALLY!!! I dont even know what kinda of response that was. Then he said, do you still want it. ??? I kept my composure, and said Yes I do. He said, we will send the next driver out with it. OK, I have the ring. Checked just in case. The only thing that has been down my street in the last hour is neighborhood watch and a guy walking his dog. Will think twice about ordering again. So at 7:30 (an hour later) I called back to let them know the order was still not here and to cancel. Im not a mean person and im not going to get gray hair over pizza. But come on. He said ok we will cancel the order. I'll try to catch the driver, but if i dont please tell him to take the order back. Just really poor customer services. Told me to expect my refund in two to three business days. read more

I ordered from here about a month ago and it was great. The next time I ordered there was literally no pasta in my pasta bowl and the sauce on my pizza tasted like dishwater. I called and talked to a manager who said she would credit my account, but they had a food shortage and had to cut back...Ok so you don't have enough money to buy food supplies for your business, and I don't get the food I paid for? And of course no credit. I decided to give them one more try, and the food was stone cold. Not luke warm but cold. The only thing warm was my drink...So much for "delivery insurance" and after tip 3 items from the $5 deal turns to $30. Also, delivery took over an hour, and I ordered outside of the dinner rush hours. Paisanos is so much better in every way! Even Pizza Hut is way better. read more

Horrible. Do not order from this place. I was in shock when I opened up the food and saw this burnt food served to me. This had clearly been sitting for a while, was hard as a rock, obviously no quality check. Ridiculous, choose Pizza Hut read more

Domino's Pizza - Does this look appetizing? - Pizza Near Me - Woodbridge, Virginia

2 stars for lack of toppings and placement. Double mushrooms should be a full order of toppings plus one more. If you're paying extra you should get extra. The toppings should be evenly spread from the middle to the crust. Not just piled up in the middle. This is the closest Dominoes to our house and I feel like we've been ripped off several times when it comes to ordering double toppings (wife likes double mushrooms & pepperoni). Pizza Hut is across the street... not a fan but, we would like what we pay for and we're not getting it here. read more

Horrible. Takes forever for a delivery. They never answer their phones. They don't care about taking care of customers. Do they even want to be successful? Plenty of drunk people are ordering I guess. read more

I am normally a old school Pizza Hut - then Papa Johns but they all started getting lazy so I revisited Dominos. This location has always been my neighborhood joint. Even though things haven't always been 100% when I have voiced any issues they were quick to take care of it. Case and point - ordered a pasta bowl and lava cakes. The pasta was CRUNCHY talked about pissed. I love their bowls and could not eat the whole thing. So I just did what I do and voiced my concern. The manager/owner whoever called me and gave me a credit.....which I used last night. They did forget my icing for my lava cakes but it's all good. this will continue to be my neighborhood joint. Actually I don't really get pizza from here but I love their sides, sandwiches and pasta bowls. read more

Spent $90 on pizza for a work meeting and the pizza never came. When I called the manager said the order had been cancelled because they didn't have any drivers...this was after waiting for a hour for the food. No cancellation email or message of any kind letting me know they were cancelling the order. They didn't care at all that my employees were promised lunch that never came. The manager had no remorse and said he had been trained to just cancel the order and not send an email or leave any type of message to let orders know. $90 in pizza and now I'm waiting 5 days for a refund on something that never showed up. read more

All I ordered was a pasta in a bread bowl. I ordered it at 6:10 pm online. Pizza tracker said it was done at 6:29. I called at 7 because the tracker never showed that it left the store. When I called, they said that it was on the way and that the driver had to make 4 stops before mine. The person on the phone said it should be about 5 minutes. At 7:16 pm, the tracker online said it left the store. I received my food at 7:50. read more

Spoke to a manager after I placed my order, she was very short and rude. I asked about the estimated delivery time and she was annoyed. Apparently she was overwhelmed and overworked at her job an did not care if I filed a complaint. Too bad Domino's local management has come down to irritable overworked individuals who don't care about their customers. I called twice and requested her full name which she refused to give (and laughed), she told me to file a complaint if I had an issue. I eventually did. This is not how customers should be treated. read more

I was never a big fan of Domino's pizza but this location is slowly winning me over. Now why would I give Domino's multiple tries if I'm not a fan, man do they have the best pizza deals out of the major chains. So one time on a budget, I give it a whirl and go that wasn't so bad, and then again, and again, and so forth. Anyways they really have seemed to improve a number of things about their pizza. I really like the new sauce they have, its got a very very slight kick but enough to notice. I'd actually say their sauce is the best of the major chains. The toppings are solid, but no match for the quality of Papa's or the nostalgia factor of the Hut's. Their dough is also a step down from their brethren in my opinion, but hey when your paying half as much a couple steps down the quality staircase ain't a big deal. Overall and describe the pizza as worth the price of admission. Now let's talk about the other stuff on the menu. The sandwiches are a nice change of pace if you don't want pizza. I couldn't see eating one everyday, nor every month, but like once a year and that'd be cool. The bread is somewhat greasy and the toppings can be slim. But for that one time of year when you order it should satisfy. The wings are touted as new and improved, but if these are improved, I shudder to think what the old ones tasted like. These are soggy, undercooked, weird textured, pieces of animal, that make you think I'm eating an animal. It makes you want to sign up for PETA, Domino's take note: fix your wings again! The pasta dishes aren't bad if you get them without that ludicrous bread bowls, that and they are actually cheaper. There is enough there for an individual serving and the usually sale them in good deals so you and your co-eaters can each get their own. I personally like to customize. Overall Domino's seems to be moving in the right direction, a few more years, and they could be on top of their competitors. read more

This location is frustrating time after time. In the two years I lived in this delivery zone, they messed up. Couple of times the pizza was sloppy, gross looking, another time delivery was completely wrong and belonged to another address, another time a delivery actually never even came and then their store closed and we had to be refunded the following day with a "we're sorry" . Now ordered dinner, waited over an hr and I look outside to find out the pizza had been delivered without any intention to knock or ring a bell (we have the ring). Being that it's 47 degrees tonight, you can imagine our dinner wasn't warm! What's confusing to me is Domino advertises for excellent customer service or your money back, but that has never been the case in any of these instances for this location. I think it's time, I just stop giving my business! read more

I was treated poorly, they left my food on the floor and didn't notify me. Then blocked me so I couldn't call back to say anything. I had to call back from another phone and the manager was aggressive and rude, and hung up on me. I then called the corporate office and they told me they will look into it and get back to me but never contacted me to do anything about the situation! read more

Omg never have I ever want to give any business a one star. I normally order couple box of pizza from this location to just pick up before I go go training some staff for my job . So I never care to open or look at the pizza but I think it was all fine. Until today I notice I had earn a free pizza from the point so I decide to order a pick up but i end up calling them tell I will run late like an hour which is fine they can just cook it and live it there .Finally got there and pick it so I decide to to open the box as I was walking out just to see why is was so lite. Look like my pizza beee eaten and they were slices that had already been rip off as well. Given that is was just pizza I walk back inside before I got in the car, and they guy offer to make me another one , all I can say it was it ok No and just walk out . Never ever will I order pizza from there again good things I look inside before I got home. The guy was really nice who offer to make the pizza for ma again but I just can stand the fact they would eat customer pizza and give it to them regardless of went I come pick it up . I never had a incident like this in any business ever , yes I could had wait for 10 more minute but at this point I just don't trust the the staff if they eat my pizza they might as well spilt in the new one they making for me . Oh well as least now I can delete the app from my iPad read more

Never order online. Its worst stored. I have order online, got charged on my credit card, got confirmation email and they never delivered. It was dinner delivery and when I called the manage lady was so annoyed and said we can not do anything. wow. I will mention to all my friends and introduce this store in my way. read more

Ordered something simple, so I thought... Parmesan twisted twisted pretzels and chicken Alfredo.. chicken Alfredo barely had any Alfredo sauce and I should have gotten marinara sauce with my pretzels.. smh read more

This dominos is super fast and usually spot on with orders. We ordered, admittedly, about 25 mins before they closed one night. I asked for extra cheese, triple mushrooms and regular sauce. What did I get? Barely any mushrooms, literally a light sprinkling of cheese around the outside and a TON on sauce. It was sliding off of the pizza. Turns out this is exactly how I like my pizza now, lol. I love their sauce and that pizza, even if made out of spite, was eye opening. Since then I have placed 3 orders for a pan pizza with extra sauce and NEVER get it. Such a bummer... I know the sauce has to be one of the cheaper items they can add as extra but I really only get normal sauce now when I ask. I may have to try placing another order a half hr before closing ;-) But seriously, other orders are always spot on and the drivers are friendly and professional. I will recommend to anyone new in the area. read more

Don't pre-tip. I ordered a pizza early on a weekday and made the mistake of tipping ahead of time. It took the driver a full 45 minutes (or longer) to get from the store to my house. The food was cold of course. No explanation or apology from the driver. read more

I always order online, the food is always good, delivery always pretty fast. Unfortunately, the boneless chicken tends to be a bit skimpy, as an 8-piece order tends to have one monster piece and several ridiculously small pieces. Shame really, as the chicken is quite good. read more

I'm a little bit confused by this location. I have received some great service over the years from this location but recently I had one of the worst experiences I have had with a restaurant/carry out ever. So I ordered two large two-topping pizzas and some chicken wings online. It sounds simple enough right? Well not really. There was a bad storm going on during the time and it apparently knocked out their ordering system so they were struggling to handle the orders. As a result, when they delivered my order, it was completely wrong. Instead I got a large cheese pizza, two medium three topping pizzas and chicken wings. The kicker is though, the two medium pizzas were not even cut!!! How do you not cut pizza? I digress. So I called the store, and spoke to the "assistant manager" Mandy and she apologized, said they were struggling to get the orders together because of their system and that she will give me a store credit. I told her, no, you need to give me my money back. She said okay, she will do that and give you a store credit. She said my order will be canceled so the payment won't go through. Well a week later the payment has processed, there is no store credit and no communication of what's happening. What have I learned from this? There is some extremely poor training going on here. There are some simple things that could have been done to avoid this nonsense. Number 1, stop making ridiculous excuses. It makes you look insincere, unprofessional and not willing to accept responsibility for your actions. Your system has nothing to do with the poor quality of your pizza (the pizza was not good at all) or the fact that you didn't even cut the pizza!!!! Number 2, If your system is down, then how were you even able to know what I ordered? You had to have some way of knowing and even if you aren't sure, why didn't you simply call the customers to verify you had the correct order? Or even then, after the pizza was being delivered you could have instructed the drivers to verify with the customer that they received the correct order before they leave. To me it seems like these things are common sense. Number 3, if I spend my money on something at your establishment and you fail to provide what I have ordered, then let me decide what I want to do with my money. Giving me a credit should be an option not a default way of resolving the matter. Can you imagine going somewhere expecting to get a certain thing, not getting that thing, and the business telling you, instead of giving you your money to use the way you want to, I'm going to keep your money so that I can still make money off of you. How ridiculous is this? If you don't like refunding people's money, then get the order right! I understand that mistakes are made and people are human but this situation got way worse by the absolutely terrible training and management of this store. I will have to find a new pizza place. read more

I ordered a large thin crust pizza and paid for extra sauce and mushrooms and I received it with no sauce and no extra mushrooms, just cheese and bread. I have attempted to get a refund this for the past 3 weeks, spoke to a supervisor several times and they kept saying they will call me back. I finally called back after waiting several days and the supervisor said she can only give me cash if I come to the store. I can't come to the store I live 30 miles away and I paid with a credit card not cash. I will not order from this store again, horrible customer service. read more

Apparently when you order online the wait time indicator isn't accurate. According to the store, the app/online tracker doesn't like to say any more than 40 minutes. Our order actually took an hour and twenty minutes. When I called to inquire about the status, the person on the phone couldn't care less. Misleading information and bad customer service. And then they messed up my order. Guess I'll be ordering from Papa John's or ZPizza. Anywhere but this Dominos. read more

I ordered food from this location on the AP and followed the tracker. Within the estimated delivery time, the tracker stated that my food was delivered, yet I did not have my food. So I gave it a few minutes thinking there was some time difference and still no food so I called the store. No one could answer where my food was and they said they would get it out with the next available driver. I finally received my order 1.5 hrs after my order and it was cold. No one ever explained what happened to my food nor was any kind of offering made to me. I do not blame the second driver as he was a very nice fella. However, someone from the location should have offered some explanation, an apology (which I never received) and some sort of offering for future product or on the product I waited 1.5 hrs for. Very poor service and customer awareness from the store. read more

This is the worst place. Orderded Pizza at 9:30 PM for delivery. Didn't arrive in the expected time. So we call back at 10:40 PM. The manager says 2 mins and it should be there. 10 mins pass by and it doesn't arrive. So we head there since it is just 2 miles away and it was 11 PM. We ask her what happened to our delivery and manager tells us it would be at our in 2 mins. we ask her when it was prepared and she says it was prepared at 9:50 PM. Worst manager ever. This place used to be nice, now with this manager it is screwed. read more

Little priority given to telephone orders. Poor ordering service in an attempt to get customers to use computers/Internet to order. One Star!!!! You can't force people to use the Internet! You just make them angry when you try to force them! read more

I just ordered a pizza from this place tonight. I got bread with no sauce no cheese but the toppings were proper. Wow I felt like I was robbed I even had to heat it up when it came. I hate to feel like this because this is the first time this has happened to me. But this is just too much to ignore. I must say that was the worst pizza I ever had. I used to work in a pizza joint from 05-07. I know when a pizza was made well or with little to no care. Good thing is its a lot of pizza spots in Woodbridge. I can not let this happen to me again on a saturday night when a good boxing match is on. This type of stuff can ruin your night. read more

I order the same thing all the time but they continue to not give me the dipping sauce I order with my wings. I know it comes with ranch but I always pay and order another kind however I never get the other kind but they sure do charge me for it. When I call them on it they offer to bring it to me but by the time they get there my chicken is cold. It's better if they just look closely at the order and fill it properly. Other than that I do like Dominos. read more

Got here on a Saturday within literally 20 minutes. Pizza was nice and hot good quality and the lava cakes are amazing. I even saw the updates on the tracker. We would order from another place and got tired of the long delivery and lack of quality very surprised at dominos and knowing we can just order from them on our pizza nights! read more

When I tried to use the feedback section located on the tracker page, it would not go through. So I am posting this. We ordered extra sauce on both pizza's, it was difficult to tell that there was any sauce on either pizza. Taste was very good and we were happy with the amount of toppings, it just dry for lack of the sauce. Also on the order was an order of spinach and feta stuffed breadsticks, they were uncut and burnt with most of cheese black and outside the crust. The baker and the driver had the order here within about 45 minutes, which is pretty good considering the weather. read more

We saw rats outside of this establishment, not that these rodents would eat the shoddy pizza that they we ordered for take out. A few years later we called for delivery, and they said that they did not deliver on Old Bridge road, the road that they are on and that my location is just off of a mile or two away from. Fool me once shame on you, fool me twice, I won't be fooled again by this crappy location. Lying out of laziness is a great way to lose business. read more

Great pizza! SOGGY, TINY, FLAVORLESS.... I wouldn't even call them chicken wings.... Just sad. You stepped up your pizza Dominoes, please do the same with your "wings". read more

Come on it's Dominos. Yes giant chain of pizzerias, but hey Woodbridge is a bit short of good, efficient, correct order delivering pizza places. Prices are in line, the crust is good, the toppings are fine, and the chicken things are quite nice. They are on time, my orders, many many orders, are delivered hot and always correct, and with online ordering I DON'T HAVE TO TALK TO ANYONE! I kind of love that. read more

Ordered 3 medium 2 topping pizzas via the app. Pizzas were ready when promised and the quality was on point. The employees inside the store are always friendly. read more