Rene was very helpful and patient. He was communicative, arrived on time, and was careful not to…read morelet the cats out. He shared a few options for the problems I'm experiencing, instead of pushing the most expensive fix.

Yet another fantastic service! Diverter was clogged and of such poor quality that it couldn't be…read moresalvaged. Robert and Richard (twins!) came out and fixed it quickly (4 hours), were done exactly when they said they would be, showed their work (the wall is still open, but they're going to close it tomorrow) and were really nice people. Can't ask for more than that!

Juan was fantastic! Quick, kind and knew what he was doing. It's hard to find a trusted plumber,…read moreand he hit the nail on the head.

Juan came out promptly and he is very intelligent, friendly and competent. My simple snake job had…read morea bigger issue. Juan identified it and took all measures needed to fix. I previously have had several plumbers out over the past years, and after a couple months my kitchen drain would always clog again. Juan got to the root of the problem that the others didn't. My drain now flows more freely than since I bought this place. Side note - you can contact them through the Yelp app here. I never tried this before, but it allows you to explain your issue and to get their response and availability. They responded quickly through the app, the same way as a text might get a quick response. I highly recommend - thanks Juan!!!

Quick replies. Great communication. They were able to accommodate time agreed to over text and…read morefollowed up with a phone call. Dispatched the technicians promptly and I didn't have to wait long. Trent called me and gave me exact time they were showing up. he was accompanied by Robert. Gave me a free quote and reasonable price. Advised their thoughts and Ideas but gave me the final choice. Removed old faucet and replaced kitchen faucet and angle stops. They stick with their rate quote and no pushy sales. They were professional and friendly. After getting the job done in an hour they asked if I'd like to get a quote for other work and ideas around the house. Gave me free consultation and suggested other work priorities. Quoted me prices and was polite and professional. Will def use them again.

I quoted two jobs with Prodigy. One for a sink drain that was draining slowly and a shower valve…read morereplacement. They came in with really expensive and high quotes, both involving unnecessary drywall work to access the plumbing from outside of the house. I was able to go with alternate quotes with both jobs that were more aligned with market rate prices. Both teams lacked basic knowledge of how to perform simple plumbing repairs and were really fast in giving me outrageous quotes with unnecessary drywall work. Avoid Prodigy Plumbing.

Reached out to Jacob to get help with my shower and a toilet - was quick to respond and schedule a…read moretime to take a look and provide an assessment for free. While another plumber was unable to get the issue with my shower resolved, Jacob got the job done and without having to go the route of a more expensive repair. I went with his suggestion for a replacement toilet for the one that was constantly hissing and dripping despite replacing internals. Out with the old and in with the new in no time. Would not hesitate to call Jacob again for help on a plumbing job. Responsive, knows his stuff, and gets the job done right, quickly, and at a reasonable rate.

Have worked with Jacob for small and larger jobs including fixing basic toilet issues to installing…read morenew venting and water lines for a laundry room install. He is super diligent in his work, easy to work with, and responsive (including after a job). His jobs are always done well and done quickly. He takes pride in his work. Would recommend.

Paul and Zack did a great job installing a MoenFlo Leak Detection Device and a GrindMaster Garage…read moreDisposal. Response time was fast, the work clean and very professional. I highly recommend Olson's Plumbing. PS - having a leak detection device gives real peace of mind when away from the house. Easy user interface and you may get a discount from your home insurance company.

Paul was great, he came within an hour of us calling and found that we didn't need much work done…read more It was the best news since calling for plumbing issues usually is such a big hassle but it was such a good experience with Olson's Plumbing. Thanks Paul!!

My tenant had a toilet plumbing issue right before the long 4th of July weekend. Our usual plumber…read morewas already busy with a job and couldn't guarantee seeing it that day, so I reached out to the Plumbing Squad, who quoted me the same price for a wax seal replacement, plus availability on July 3rd afternoon. Xavier ended up going a bit earlier than the estimated time, and spent his whole afternoon diagnosing a deeper issue with the toilet. Throughout the process, he's called me privately and discreetly to provide updates, and I was thoroughly impressed with his professionalism. Xavier was able to finally resolve the plumbing issue after hours working past the initial diagnosis, and included some additional services with the price I paid. The invoices came after the long weekend and I was able to get a discrepancy corrected immediately by the admin team. Overall, I'm happy I found another plumbing company to rely on. Shout out to Xavier!

When you find a team that treats your home like their own--you stick with them. Eddie was the one…read morewho kicked it all off, showing up ready to work on Memorial Day when no one else was willing to work. That spoke volumes. So when it was time to move forward, I had no doubt--I was calling on The Plumbing Squad family. But it wasn't just Eddie. Frank has built a phenomenal team: Allen, Xavier, Daniel, Danny, John (the supervisor), Brittney, and I can't forget Chrissy. Each one brought professionalism, warmth, and serious expertise. They kept me informed, showed up on time, and made me feel like I was in good hands the entire way. If you want quality work with a crew that actually cares, look no further than The Plumbing Squad. Trust me, they're a rare find.

Yesterday, while taking a shower, the water did not drain and I figured it would eventually...it…read moredid not. To make matters worse, the toilet got stopped up almost immediately. My heart dropped at this point because I had no one to call and refused to call those many flyers that get dropped off once a week in the mailbox. I called a neighbor who recommend Primo Plumbing immediately and I will be forever grateful he did. I spoke to Jordan who calmly listened and more or less held my hand through the phone as I explained what my issues were. It did not help that I was in excruciating pain as I just had surgery a few days prior. He understood I made this phone call with a sense of trepidation and that I felt at their mercy (it was late afternoon). He calmed my apprehension, told me about the family business, his father, and his own work ethic and what he could do to help. I felt so much better! Fast forward the next day, Steven showed up with the most friendliest of personalities and I wholeheartedly put my trust in his hands. He worked tirelessly(I could hear him grunting), kept me informed every step of the way, showed me what he had found (see below), respected my home, promised AND delivered he'd have me up and running soon. Calling Primo Plumbing has been one of the best decisions ever and will recommend them each chance I get and will soon use them on another project! There are definitely still some GREAT family owned businesses we can trust out there! *Great Customer Service *Genuine People *Full Transparency *Full Explanations *Professional and Kind

We've had such a great experience with Primo Plumbing! They replaced our water heater last year--on…read morethe same day we called--even working in the pouring rain. They were prompt, professional, and got the job done quickly. When we recently noticed a leak, they came out right away and fixed it at no charge. Jordan the owner, and Steven , who came out today, were both incredibly helpful, professional, and trustworthy. It's hard to find a company you can truly rely on, and Primo Plumbing is definitely one of them. Highly recommend!

We had an excellent experience with Dion from PDS. He performed a full water heater flush, walked…read moreus through the overall health of our home's plumbing, and took the time to explain everything clearly and patiently. He really listened to our concerns and gave thoughtful recommendations, making sure we understood the reasoning behind each option. Dion was punctual, efficient, professional, and never pushy about additional services. Instead, he provided practical options and let us decide what worked best for our home and budget. We decided to get water valves replaced in our kitchen, he returned the very next day and completed the job at a fair price. Thank you, Dion, for your honesty and quality service. We will definitely be reaching out to PDS again and requesting you specifically. Highly recommended!

Just had my first routine maintenance check up (included with my overall purchase) and I was very…read morepleased with the courteous and overall professionalism of my tech, Jorge Martinez. He kept me well informed the entire process and even showed me a few things to look for in order to keep my guy brace and a/c running it's best. Thank you for the options available to my current system and I will def keep you in mind for those in the future should I decide to do them.

From one veteran to another, great service at a good price and very quick…read more Will definitely be calling them in the future for any help I might need.

Ros was very prompt when I messaged my water heater's pilot was having issues. He came and…read moretroubleshot the issue and was able to get my hot water going again. He will try to fix issues first before even trying to suggest expensive part replacement which I definitely appreciate! This is my second time using his services and it sure won't be the last.

I had an issue with my AC not cooling and reached out to request someone to come out to take a…read morelook. From the initial phone call with Jeanette, to the technician coming out (same day!) the customer service has been top notch. Oscar answered all my questions about the issue with the AC unit and what was broken and options for repair. Knowing that the coming week had a heat wave in the forecast I was hopeful that the fix could happen quickly. Not even 3 days later they called to schedule a repair for end of week. They also provided an arrival time and showed up early! Freddy C and Renee came out and worked diligently to install a new AC and went the extra mile to trim some shrubs to make enough space for the outside unit. They were polite and considerate as I was working from home during the install. Later that day after they left I had to call to ask someone to come back because I was experiencing an issue with the auto shut off and Albert (? sorry if I got that wrong) answered and scheduled time for someone to come the next day. Not even 10 minutes later I got a call back from Albert and he said someone would be there in 30 minutes to take a look. Oscar came back and was able to fix the issue quickly. He was once again extremely professional and took the time to explain to me the issue and what he did to fix it. These guys work super hard and provided A+ service. I highly recommend.

Response Time Job completion…read moreCustomer Service All 5 Stars, I'd hire them again....................