This location is hit and miss. I'm not a fan of sweet red sauce on my pizza. I avoid anything that has red sauce when visiting Donatos Pizza. This location is clean at times. The pizza comes out hot but you have to be there to get a hot pizza. Typically warm not hot if you do an online order read more

I ordered the cauliflower garden pizza and the new cauliflower wings. I have gotten the cauliflower pizza before so that tasted how it normally does! The cauliflower wings had good flavor, but i wish they were crispier! So I'd suggest getting them well done if you get them! read more

Donatos Pizza - BBQ Cauliflower Wings - Pizza Near Me - Columbus, Ohio

I will never order from this location again. My order was promised at 11:19. Got email saying it left building at 11:28. Never came. I called at 11:51. Girl was rude as hell. Told me driver left with last of the orders. I waited until 12:30. Charged my card and never brought my pizza smh. Beyond pissed read more

We've always used this Donatos and have had pretty good luck.....until tonight. The order took close to 20 minutes past the time we were given when ordering online (this was for carry out as we were hoping to curb the wait time), the pizza was burned, the salad was completely wrong from what we ordered (the salad was actually made when we showed up - the guy handling the window told us that's all he needed to do to finish up the order) and the wings and pizza were COLD! To top it off, for the wings we were given PACKETS of ranch. Wings should come with cups of ranch, not packets... Grossly disappointed in the performance of the Donatos staff this evening. read more

My wife is from Columbus, OH. So I stopped on my way through Ohio, on my way home and picked up a couple of Big Don Italian Subs for her, and one for me. I have to say mine was good, better than most of the other chain subshops or pizza places. And hers held up well in a cooler for the drive home. Plus my wife was ecstatic when I brought them home, can't say I have the love for them that she does, but worth the stop if for nothing else than her reaction when I bring them home. Worth stop if traveling through Central OH, and need something a little better than the usual chain road food fare. read more

We use this location quite often for work and the food has always been hot and delivered on time. The few times that there were issues they worked to resolve them. Good food for a chain pizza restaurant. read more

Enjoyed a Donatos Pizza which I haven't had in a very long. The pizza was as good as ever. The gentleman who took our order was a sweetheart. I hope Donatos appreciate him. read more

This location can't do deliveries for shit. Third time I've placed a delivery order and it's either been super late or as of last week just never shows. read more

[3.25 stars] Donato's Pizza, a regional chain headquartered in Columbus, catered a working lunch during my business trip to Columbus. Curiosity reigned regarding pizza in Central Ohio, as it was during the time I lived in Columbus that I discovered Domino's-- nobody's idea of great pizza, but acceptable, given the local options. Although cut into "granny-style" rectangular pieces, rather than wedge-shaped slices, and without an outer crust, several of the varieties ordered for our large group looked inviting. They were sparse on "cheese," but generous with toppings, on a thin-crust pie. Less inviting was the "hot chicken" pizza, a local favorite covered in crispy chicken pieces, sliced dill pickles, jalapeno peppers, jack cheese and a drizzle of ranch dressing. I suppose that there is no accounting for local tastes. A variety of less alien pizza toppings were also delivered, together with bowls of a very good "Italian Chef" (a/k/a antipasto) salad. Understandably soggy from being placed in a box while still hot, the crust was of a New York-style (crisp) variety and well-proportioned to the sauce and toppings. Apparently, one of Donato's distinguishing features is the practice of baking a uniformly flat pie, covered edge-to-edge in sauce. This would also explain the "granny squares," as eating slices of these pizzas would have been difficult. As noted, the quantities of toppings were plentiful, albeit not of a premium quality. I suspect that the mozzarella was an extended commercial "cheese product," rather than actual cheese. Further, the sauce had the flavor and consistency of a canned product. In summary, those who "eat with their eyes" would have a much higher opinion of Donato's Pizza than those accustomed to fewer cost-cutting shortcuts. The receipt packed with these eight pizzas disclosed their prices for 14" pies to be $14 to $17 each; hardly a bargain. While a Donato's pizza wouldn't stack-up against an average New York Area pizza, for Midwest pizza, it was actually decent. read more

I work 3rd shift and when I order pizza for my crew we use this location. The pizza is always hot and delivered at or before the promised time. Solid quality and fresh toppings paired with really good service. Not a lot to say other than very solid option for pizza at 11pm during the week. read more

3 strikes on 3 separate occasions and we are NEVER ORDERING FROM HERE AGAIN. Strike 1: ordered a salad with our pizza, and they messed it up. Oh well, pick out the onions and move on... Strike 2: pizza was delivered completely uncut. Again, we have a pizza cutter, whatever. Called and let them know. Strike 3: called because our order was 20 mins late. Regina (Manager) explained they we're short on drivers, but he should be there any minute and they would take $5 off. Another 20 mins later and she calls me and tells me the driver BANGED on my door so loud the neighbors came outside. We have 3 dogs (one of them a Beagle) who bark if a squirrel farts outside. Didn't offer any solutions, just blamed us for not being here when the driver showed up. My husband and I were both here, waiting after being told it would be RIGHT THERE. Contacted corporate and still have heard anything from them. read more

Wow. First time stopping at a Donatos pizza. Traveling today. No slices available, just a small personal pizza. Decided on the "Big Don" sub. It was OK, but this could be the smallest sub sandwich I have ever had. 5-6" at best and not much meat. It was $7.51, priced like a medium sized sandwich. I am not impressed, will not return. read more

The night Manager at the Alum Creek location is a real jerk. Donatos is one of the more expensive places to order around here so when the order is wrong the least he could do is listen and not be rude. This isn't the first time our order was wrong So we are done. The food is going down hill anyways. read more

Staff is very friends. The food is usually good. The only thing I would recommend is sometimes they have issues with cutting the pizza right

Middle of pandemic and the drive thru woman was outside smoking and immediately came back in and started waiting on us through the window! Mask down, reeks of smoke but not cigarettes Spits when she talks and then didn't even have a clue she didn't even give us all our stuff and we had to tell her we were missing things and she's like what's in your lap, only 3 of our 5 items! Not one person out of the 3 people we saw working had masks covering their faces! Pizza That she didn't know we ordered was not even cut! Salad that we had to also remind we ordered came with the wrong dressing and the wings are disgustingly dry ! that was the first and the last time we order from that location! read more

Poor service every time I order with them they always mess up my order or screw up my card information and tell me four hours later that I don't have a pizza this particular Denado's needs to pull their head out of their ass if they plan to continue business with the company I work for great job Donatos you fucking idiots read more

They need to figure it out. We live less than a mile from this location, and it took over an hour to get our pizza delivered. 2nd time, tried to pick up instead--- not any better. Still waited for 40 mins. 12 people making food in the back, and it STILL takes an eternity. Might never go back.... read more

They get no stars this place has went down hill over the past year. Ordered two pizza both burnt so bad the crust is black. Called asked for manager put on hold for 10mins then called back. Horrible service read more

The best Donatos in Columbus! We have ordered from several area Donatos and this one is always the best hands down. Pizzas have the perfect amount of toppings and cooked to perfection! read more

Every time we order from this location they mess our order up. It's not hard to make pizza and subs but apparently it is for the staff here. This time they thought our carry out order was a dine in order and gave me cheese and salami sub instead of a Big Don - where's the ham, veggies, etc! Horrible service. read more

The worst pizza ever I can imagine. Staff are so rude. The place smells dirty. really wish it could be a zero star review.

Since I live nearby, I really wanted to write a glowing review of this restaurant, but I cannot. The pizza from here is always great, however the service is lacking on many levels. Most of this review focuses on my recent visit. Speed: They seemed to have a bit of trouble getting the pizza ready. My time inside from walking in, ordering, and walking out was 30 minutes. This was with an empty dining room, one car in the drive-thru, and a full compliment of kitchen help. Oh, and I forgot to mention that I told them that I was in a bit of a hurry when I walked in. Training: The cashier was trying to be helpful, but lacked most of the expertise to do much at all with the register. After asking another how to plug in my order, I was then overcharged by two dollars. Lacking the expertise to correct it, she once again had to ask another for help. I could see setting a new employee at this position on a weekday, but on a Saturday night? Compensation for Poor Service: I have been coming to this place off and on for years now, and they never seem to offer any help in this area. i was once sent around the drive-thru three times after paying for an order that I had originally showed up for on time. Twenty minutes of drive -thru waiting and was anything offered me for my trouble? No. Was a discount coupon, or free garlic bread offered at my recent trip. No. Finally, I would like to add that the pièce de résistance of pizza-chain rudeness is practiced here. When you approach the drive-thru window, or counter, you are immediately asked for money up-front after giving your name. Innocent as this sounds, it is their attempt at getting your money in advance, so that you are less inclined to leave or attempt to discount the price after their poor service/food quality. You had me at "Hello", and lost me at "Please pull around". read more

after waiting in the drive thru 10 min. we were asked to pull around , we waited another 10 min. we pulled back thru the drive thru and were handed our pizza that of course was almost cold, we should have checked it before we left but we didn't so we got what we deserved , a wrong pizza that was nice an soggy thanks for the crappy dinner ! read more