It seems like Grand Victoria is on a path to improving the overall experience in gambling. They…read morehave added a bunch more slot machines when you initially walk in, something that was once dead space and felt like you were walking into the abyss of losing money. It now feels brighter and a little more lively. They've also moved the customer service desk and it's no longer hidden by slot machines, but it is weirdly placed behind the elevator. I don't think there was anything in this space previously. I wish there were better food options here - the fast casual option is just ok.. I honestly would not pay to eat here again, the prices do not justify, especially after gambling for a few hours. The slots have drastically improved in the last few months, way more of the new machines instead of those poor slots that were on their last leg. There are the occasional machines that have a sticky button or a chair that has seen better days, but overall, I think this place is on an upwards swing.

Aweful. Tight machines. Hard to bonus. Get a bonus... get $2.67!! Save your money! Don't go…read morehere!!!

100% recommended this is one of my favorite place. Hard rock casinos are the best of the best.read more

We ate at the Hard Rock Cafe to try their $20 steak hamburgers. It was disgusting, tasteless and a…read morecomplete waste of money. Service was not that good either. Too bad. The casino itself was fine though. Eat before yo go here.

I love this place. It's dependable and clean and a nice small casino. It's always busy but not…read morepacked. The rooms are cozy with comfortable beds and extra pillows. Friendly staff is a plus. The hotel actually has great views of the waterways. I like to stop there and take a train into Chicago. It's super conviene to shopping and many other tourist spots. Look forward to my next visit.

Yolanda at the front desk of Harrah's Casino was amazing! From the moment we walked up, she was…read moresuper friendly, patient, and genuinely wanted to help us out. She made the check-in process smooth and stress-free, answered all our questions, and went the extra mile to make sure we were taken care of. You can tell she really cares about the guests and takes pride in what she does. Because of her, our experience at Harrah's ended on a great note this trip .

What's a great escape from the smell of petroleum refineries in the area? A smoky casino,…read moreapparently! I don't like casinos, though I do like casino history. If I were rating on that, I'd give it one star, but that wouldn't be fair to little Caesar. (Caesar's is the current operator. No Binion here.) The smoke is bad. Very few people were lighting up, but the stagnant remainders of "freedom" made my throat burn. (And no, a token smoke-free area completely surrounded by smoking is nothing but a cruel charade! You gotta be kidding!) It's a pleasant place otherwise: nice and spacious inside, a good variety of slots and tables to lose your money and pay for the lovely lights, and staff were friendly. Would I go back? I have no idea. It's not my scene to begin with, but I don't think I'd protest if someone dragged me there. If there were a next time, I'd bring a good mask. And maybe a good psychiatrist.

Man, the comments here couldn't be anymore valid. If you're a non-smoker I don't recommend coming…read moreto this casino. As soon as I walked in I was overwhelmed with the smell of cigarette smoke making it very hard for me to breathe. They do have a non smoking section but the smoke smell is so overwhelming from the other sections it really doesn't make a difference. Left after ten minutes of walking around the casino.

The vibe there is so nice I feel like I'm gonna win when I come in the music the customer service…read morethe whole atmosphere it's cool and the candy is makes me feel like I am at a candy store bring back memories

Very cute and clean spot to have a good time. The lady inside was so sweet and very accommodating…read more Snacks were great. Music was perfect. We came from Texas so we don't have these. But if we did, I'd want to have a spot like this.

Not a gambler, but the 3 floors were clean and multiple options for food. Although most are just…read moredrinking :-) The Baccurat tables on the top floor were interesting and busy on a Friday evening. No one in the high limit tables. Good variety of different tables for 21, a few roulette etc Lots of staff and cameras above. Not sure any customers really looked happy, but similar to Las Vegas :-)

Bally's Casino in downtown Chicago is a solid spot if you're looking for a convenient place to…read moregamble in the city. The casino itself is very clean, well maintained, and the staff are friendly, which definitely makes the experience more enjoyable. There are plenty of machines to choose from across two floors, so there's a good variety depending on what you like to play. One nice perk is that when you sign up for their players club, they give you $20 in free play, which is a great way to get started. That said, the casino is on the smaller side, so it can get very crowded, especially during busy times. Another downside is the area outside. Being downtown, there were some sketchy people lingering outside, which can make it feel a little less safe late at night. As far as the gambling goes, I personally didn't have much luck. After putting about $200 into the slot machines, I didn't even hit a small bonus, which felt like I was robbed. Of course, it's a casino, so wins are never guaranteed, but it would have been nice to see at least something. Typically I lose all but it keeps me playing for a while. It's all in the fun! Overall, not the best casino experience but definitely not the worst either. If you're a gambler and want a casino option right in downtown Chicago, it's worth checking out.

The Sportsbook restaurant: Princess and our server with the platinum blonde short hair were…read moreamazing. I cannot thank them enough for their exceptional service during my 20th reunion. We did not have as many guests as I had hoped, and they probably did not spend as much as I expected on food and drinks, but we still had a wonderful time. Princess apologized for the wait at one point, but we were completely relaxed and just enjoying ourselves. She took great care of us most of the evening. She is a great asset to your team. Her communication was excellent, her personality was warm and welcoming, and she even called everyone by name. She was incredibly gracious and made the experience memorable for all of us. I will say that initially it was difficult to reach someone to arrange the event. I tried the website, Facebook, and made three phone calls. Eventually I was able to reach someone who provided me with an email address for Karissa. From that point on everything went smoothly. Karissa did everything she said she would do for my group and then some. She was extremely accommodating in the best way. Her communication was strong and she answered every question I had. We all had a great time, and I am sure when everyone is back in town we will return again. Thank you.

We visited Boulevard inside the casino after attending the Zarna Garg comedy show on Sunday. After…read moreenjoying the show and spending some time playing games, we went there to grab something quick to eat. My friend told me that pizza is good, so quickly we went for pizza Unfortunately, when our turn came, there were no pizza slices left, which was disappointing as we were really looking forward to it. The place itself looked nice and was quite busy, but the limited availability was a letdown. Since we couldn't get food there, we decided to head to Red Lotus Asian Kitchen inside the casino instead. Overall, it was an okay experience, but better planning or restocking would make it better.

My husband and I went in here just to have fun after date night! This night, I guess you could say…read morewe got lucky. I won $600 on a $1.20 spin. I was so excited, I can't even remember the game. It's easy to become overwhelmed, so I suggest to walk the floor before choosing any random game. There are servers walking around who will take your drink order and attendants are very present. The casino food isn't the best, but it will get you through the night. I ordered some sweet potato fries and they were burnt and cooked in old grease, I didn't bother to send them back because I now had a low expectation of them for food . If you want to waste some time and play for fun, try the Hollywood Casino in Aurora!

For me, a generally good casino experience whenever I visit. The casino is fairly well kept with…read morelots of different machine and some table options. Even when busy, there's plenty of room to walk around and the layout is fairly logical. If you're hungry, there's a steakhouse, bar, and deli though I've never eaten here. Though there's no on-site parking, it's generally not too difficult to park nearby and walk.

Poker room is amazing, Joele is the best dealer! Happy they opened it up a few years back.read more

I wish I could give this place one star because the slot machines took all my money... but…read moreunfortunately I can't because everything else was actually great. The casino is super clean, there's plenty of parking, and the staff is really friendly and helpful. The drink service was good and the food was surprisingly delicious. Everything is organized well and it's honestly a really fun place to spend an evening. Now... let's talk about those machines. They were absolutely ruthless to me and happily accepted every dollar I fed them. Meanwhile, my husband somehow walked away $500 richer, which I'm still trying to process. Apparently the machines only like him. Even though the slots clearly had a personal vendetta against me, we still had a great time and will probably be back (because hope springs eternal when it comes to casinos). Just remember: bring a budget... and maybe bring my husband for good luck. Great place for a fun adult evening!