I contacted Forrest Appliance Repair after our washer returned an error code that indicated an…read moreissue with the drain. Consequently, the door would not unlock. I have basic handyman skills and the Internet. After some research, I discovered that the design of our washer made it difficult to reach what was almost certainly the problem: a plugged filter. I would have to remove the front face. The problem now was that we have a stackable washer and dryer located in a tight space. In order to remove the front face of the washer, I would have to take down the dryer. This would require two people with some brawn. After determining the model and asking some preliminary questions regarding what was wrong with the washing machine, Forrest Appliance Repair quickly scheduled an appointment. When Brandon the tech showed up, he discovered what I already knew: the repair is a two person job. The Forrest Appliance Repair phone representative never asked if the machines were stacked and I forgot to mention that fact on the initial call. After a call to his office, Brandon informed me that we would need to reschedule--and that he would still have to charge me for the visit and that I would be charged again for the return visit. That did not seem quite right, but I couldn't deny that I should have informed the office that the washer and dryer were stacked. On the other hand, Forrest should have included that question in the preliminary assessment. I was preparing to argue that I should only pay half the original charge when a thought dawned on me: Why couldn't I be the second man on the job? Brandon was game and, with my help, the dryer was soon off to the side and the repair completed. I would use Forrest again and I would probably request Brandon who was both competent and professional. But I would also be sure to let the company know that our machines are stacked and I recommend that you do so as well if you have the same set up.

Great at communication with tech showing up on time quick to solve the problem and fix my freezer…read moredrain left no mess I highly recommend Brandon

Looking for a natural gas oven range the cheapest available for Easter to cook for family and…read morefriends Tomorrow

Dan the Man really IS the Man! I would recommend Dan for any…read moreappliance repair. Great communication and reliable and reasonably priced. Thanks Dan!

Quick response, honest and knowledgeable assessment, and fair prices. Definitely recommend.read more

John is great. He will go the extra mile to save you a buck…read moreand can fix damn near anything. He is an all-around great guy/business. Highly recommended!

The drum on my dryer stopped rotating. John was able to come within a day of calling him, although…read morehe noted that's not always possible. With parts changing constantly, he had one on hand that fit perfectly, and' he had ordered a backup - just in case. His proficiency and knowledge were amazing, and I appreciated his recommendations for getting the best out of my machine. I'm so pleased that I was able to get such good service!

Got an appliance issue, look no further. Has helped fix two refrigerator issues and also my…read moredishwasher. A real craftsman.

If you are looking for an honest and extremely competent appliance repair man than Costi is your…read moreguy. That's it! quick response, fixed my range on the spot and was very reasonably priced.

Great service, quick response, fixed our refrigerator right away. Bummed Bill is retiring and going…read moreto San Diego!

Bill was responsive, efficient, knowledgeable and affordable. It was refreshing to not have…read moresomebody gouge you. He was awesome. I highly recommend him. A Very nice man too.

Quick and clear communication. Easy scheduling. On time. Organized, neat, and respectful…read more Oven fixed. Can't ask for much more. Much Thanks to Alex and Sunrise appliance.

Prompt response, conscientious service, thoroughly tested post-repair on my Samsung washer. Eugene…read morewas friendly and efficient. Recommended for home appliance repair.

I called multiple local appliance repair companies and Kelly's was the most accommodating. The…read moreperson that answered the phone to schedule was very pleasant and efficient. Shane who came out was on time and resolved our problem quickly. I will definitely use them again! I love supporting a small local company! Good job Kelly's!

Communication was poor among their staff. Technician was clueless, ordered and replaced the ice…read moremaker on a yr old fridge (which honestly was not needed) and office confirmed all under warranty. Fast forward after 24...48 + hrs with no ice working and a bill for payment for service not rendered and then informing "it's not under warranty". I had clearly emailed and texted the directions to 2 people in their office. I got text confirmation that I am covered and office confirmed they have gotten my email and we are good. Ice maker didn't even needed replacement and it's not even working still. When something is under warranty you get the part for free from the manufacture they got it from somewhere else instead ‍‍ Obviously warranty got denied. Called another repair technician who came looked at it and said the water filter or fill tube was clogged.....that is it. Not really Diamond Certified BUT I call them Un Certified.

Trusted Appliance is the ONLY repair company that I trust and will use. They came out today because…read moremy refrigerator quit working. After looking at it the technician informed me that the compressor was bad so it was time to buy a new refrigerator. It's rare but very much appreciated for someone to be up front and honest vs trying to sell unnecessary and existing dive repairs. The technician let me know that due to its age my refrigerator has went past its life expectancy and that it's not worth spending over $1,000 for a repair on such an old refrigerator. He even told me when I go looking for a new refrigerator what brands to stay away from as he has seen many of those brands require constant repairs. Can't say enough good things about Trusted Appliance except for their name truly says it all.

Joe was great and talked me through the process I ended up troubleshooting the issue myself but…read morewill def reach out to Joe for any future repairs