I contacted Downey plumbing a few weeks back because I had problems with some pipes under the house. Technician Marcos came out did the inspection, showed me pictures of the damage,gave me the estimate for the repair and on Monday 23rd January Maria with Downey plumbing called when she said she would told me Marcos and Alicia would be out within the hour. Let me tell you they were prompt, came within 30 minutes, fixed the problem. They showed me pictures of the repairs lefted everything spotless. They were clean efficient and really friendly. Maria you the best. I would highly recommend this company to anyone who needs a good plumbing service. They are my plumbers for life. Thank you Downey plumbing. read more

$600 wasted. Company sounded great because they have a 90 day guarantee. Technicians arrived at my home, I explained We were having an issue with one toilet. The technicians advised that the issue was with both toilets and it was a mainline. They ended up removing the toilet that we didn't have an issue with Clearing out the mainline, and leaving. They left a huge mess, and were dripping toilet water from their tools all around my home. I didn't make a big deal about it since they advised the problem was fixed. 4 days later the problem happened again. Our toilet was still backing up and not flushing every time. Some times it was fine but most times we had to use a plunger. So I called them back. They advised me that if the issue was different than what was originally called about, there would be a $75 fee. I Did not worry about this since I was 100% sure it was due to the original problem. when they arrived they advise that nothing was wrong. I explain that it's not every single time that the toilet backs up but most times it does and we have to use the plunger. Since it wasn't doing it at that exact moment they weren't able to do anything for me. So I paid the $75 and they left. Today, my restroom is completely flooded my sink is also flooded in my kitchen and the water is not going down. I called them to let them know that I'm within my 90 days and I'm having a huge issue at my home with flooding. They advised that since they came out a second time already the guarantee has been fulfilled and no longer valid. This call would be considered a whole new issue. I know that it's not a whole new issue. This is the same issue I was having when I originally called them. Completely unprofessional over the phone, So my family is out of money and now I have to deal with having to fix my home and this flooding and still fix the issue of why my toilets are backing up. I Do not recommend this company. read more

The technician came and put a metal line in the pipe and it got stuck. The technician came back a week later and cut the metal line. When we requested the technician to put a camera in the pipe to locate the exact spot the pipe is broken, the technician said that the camera is too large and would get stuck in the pipe just like the metal line so the technician estimated the spot where the pipe is broken. We hired another company to obtain a second opinion and the new company was able to insert a camera in the pipe and locate the exact location where the pipe is broken. It was 10 feet away from the spot where Downey's technician had estimated. If we let Downey perform the job, we would have had to open up a way larger hole on the floor to replace the broken pipe. Don't waste your time with Downey for plumbing and pipe issues. read more

Joshua was awesome.He was patient with answering are questions,he was detailed about what we were dealing with and he was fast with getting the job done.Thanks read more

Joshua was awesome.He got straight to the problem,worked fast and fixed it.He answered all my questions.Thanks.

We have always called Downey Plumbing & Heating for our plumbing needs. We have been using them for years. The technician, JT, who come out today was every polite and professional. He was able to complete the job in one visit. read more

Horrible! Horrible! Horrible! Stay away from this company, they're just after your money. Amateur plumbers sent twice to my home and claimed to need a $2k plus repair. Of course I wasn't going to budge so I hired another plumber with great reviews and found out that problem was minor and totally different than what Downey Plumbers detected. I saved myself $1500! Save yourself the trouble and look elsewhere! read more

Had a plumbing issue that I needed a pipe unclogged on my toilet. Joseph Ramirez and Marcus Hernandez came out and were very professional and listened to my Mom's issues . Then when they were asked what they had to do to fix the issue, they explained it and answered all our questions. I would definitely recommend them. read more

We are always happy with the services provided by Joshua teal, appointments are always within a reasonable time frame and everyone is always polite and professional. read more

Had Downey Plumbing back out for my Shower backing up, Once again excellent service. Technician was prompt & professional

I was visiting my grandma this past weekend and she hasn't had any hot water for 2 days... I called Downey Plumbing, since it was the closest plumbing company to her home, for support. I spoke to Katherine, and with no hesitation book my grandmother for a same day service. Thank You Katherine for understanding and helping out when we needed it the most! read more

I called five HVAC businesses who service Downey. Four charge a diagnosis fee between $69 and $99 that is credited toward repair. Downey Plumbing Heating & AC charges $120 and does not credit that towards repair. Hope this info saves some people time. read more

Great service and great value.. polite and professional team arrives on time and is very efficient at solving problems.... I found these guys via their relationship with the Calwater insurance program (where they are a subcontractor) and had such a great experience I use them directly for everything... read more

. I would recommend Downey plumbing to any and all customers needing prompt quality work done for any residential or commercial plumbing or heating repair required my plumber was Damian Ramirez and his helper Jose He was able to solve a difficult blockage problem that had other plumbers stumped Damian. is an extremely knowledgeable plumber and we wouldn't consider calling anyone else. He's a pleasure to work with." read more

I highly recommend this company and would not use anyone else! They are great and helped to fix a leak in my sink. I really love them and will always use them for anything that I need! read more

Had an internal gas leak Wich would result in removing floors & walls thankfully with the help of Damian & Eric, they were able to repipe from the outside. Everything was handle in a profesional clean manner. read more

I had a leak on my main water line, I called on a holiday weekend and they responded right away. A Gentleman name Roman showed up and could not be more professional or understanding. Roman took care of my problem very quickly and cleaned up like wasn't even there. Excellent service John C Rancho Palos Verdes read more

Show up with a mask co-vid safe very polite Joshua Villa redesign & upgrade every thing underneath my kitchen sink clean service stay safe i appreciate you. read more

Thank you Downey Plumbing for a superb job led by Clay Prats. It is impossible to put into words how wonderful it was to work with Clay, Eliseo Diaz and Johnathon Santana. They were all very professional, conscientious, polite and very patient with my questions. They cleaned up the area every day before they left. It was a huge job, 220' to be exact and uphill. Clay and his team had to work with hard clay soil, tree roots and managed to spare my sprinkler pipes. They couldn't have been more pleasant, always smiling. I will highly recommend Downey Plumbing and will be calling with any future plumbing problems. Hopefully I'll be able to get Clay and his team. Thank you, job well done young men, you were superb!!! read more

I was in need of a new toilet since cracks were appearing and spreading, which is pretty scary. I called Downey Plumbing at about 12:00pm on a Thursday, was told they could have someone out for an estimate between 1-5pm. Shortly after 1pm, Joshua arrived and was very friendly and knowledgeable. He provided an estimate and alternatives, I agreed, and by 3pm I had a brand new shiny Kohler toilet installed and ready to use. Joshua answered all my questions, checked a couple of other areas I had concerns about, and explained everything thoroughly and kindly. I have had Downey Plumbing out several times over the years for plumbing issues, and have never been disappointed. Always great work, and special thanks to Joshua for the latest much-needed "throne"! :-) read more

Orlando such a respectful young man hard worker couldn't ask for a better plumber he saved my life had an emergency I called Downey plumbing and Orlando answer my call he took my information and came right awayI highly recommend Downey plumbers for the professional work and enthusiastic workers. read more

What a team effort starting with my first call to your business when I spoke to Mary. I told her my problem. She is friendly, professional, and efficient. I was quoted charges. She gave me a four-hour window. My story continues to be impressive. I called in the afternoon to be made the latest possible appointment as I had to take my niece to the Long Beach Airport. The next morning I spoke to Cathy to verify my changes. I got a second call to secure a good time. Luckily, I could be home in 10 minutes and get a wonderful appointment with Anthony and his apprentice. I explained the problem and they got equipment to start clearing my pipes, which ultimately needed stronger equipment. Anthony explained the new applicable charges and in a few minutes he had success. We all had success. Please thank Anthony for his time, knowledge and service. Thank you for your time. . read more

Marcus Hernandez came to my home and did an outstanding job ,he not only was polite and courteous but very knowledgeable. I always call them for all plumbing needs in the future,thanks for a great job ! read more

I recently had three hot water heaters in a 3 unit apartment complex give out.....they were just old. Wasn't sure who to call so I called Downy Plumbing based on Yelp reviews and the fact that they sent someone out SAME DAY. The young man who came to look at the situation as well as install 3 new water heaters went above and beyond my expectations. He was professional, accurate, thorough and was willing to work with my timeline. His name was Roman and I would highly recommend trying to contact this guy in particular if you ever need a plumbing job done. He was so conscientious you just can't find guys like this very often. He answered every question thoroughly, was friendly, courteous and worked hard. This place just got a permanent new customer as long as they keep Roman. read more

I called for service on a water leak for my grandmother and spoke to Liz, she was very helpful in scheduling us at a convenient time and date, thank you Liz for helping out and accommodating us. We will definitely use them again. read more

Have to give a shout out for the great service I got from this company! Called with kitchen sink clog and had a great tech come and fixed the issue. My mom thought he was friendly and professional. If she didn't like him she would have said otherwise. Tyler did a great job and left the place cleaner then he found it. Thanks! We will call Downey again! read more

I have had Downey out for service calls to my older property dozens of times. They have never disappointed me. Today Orlando went above and beyond the call of duty for me. Considerate, polite, and thorough. Thanks to Downey plumbing for having the right equipment for the job and hiring great people like Orlando! read more

BEWARE! THEY ARE PREDATORS! Too bad the minimum is 1 star, I'd like to give them zero. Called for a wall heater repair in one of my units. Technician installed a control module (according to the invoice) and left without making sure heater was working. I called them back complaining that they had installed a part but the heater was still nonfunctional. Instead of returning, a couple of days later I received a bill in the mail for over $300. I called them again and told them I would not pay unless they came back to fix the problem. Next thing I know, they have sent me to collections and I have a negative score on my credit. Ended up fixing it myself less than $100. The part they had installed was faulty. Now I have a hit on my credit score. read more

UPDATE: After my initial contact not going so well, Joe called me right away after I posted my review to rectify the situation. He explained that there was most certainly some grey area in the discussion regarding the warranty considering my condo was in escrow. He offered to send someone out the same day to diagnose the issue. I am happy to report that the tech came out and was able to trouble shoot the issue and resolve my concerns! Thank you Joe! read more

Mary answered the phone when I called she said for them to come out there is a charge of a $100 regardless of anything so the second they walk in they want the $100 even if they dont do anything. I told her i will give them a chance to take a free look and provide an estimate but she was not interested. That kinda worries me if they are not even willing to take a look at the job and provide an estimate. Who knows if you hire them you could be looking at a very large tab. read more

While the comment by Joseph is acting like they were trying to resolve the issue, the person at my house could have cared a less. While the owner laughed in my face while I was trying to explain the situation. I would not have made several phone calls and a trip to the office if I was making this up. Yes, I asked them to leave because I didn't feel a good job would be done. Upon the review being read by the company I finally got the call i waited foe and resolution. read more

We have had lots of plumbers for various jobs in the past and these guys are the best. They installed a new water heater tank and responded to our call right away. Jay was particularly meticulous in his work quality and explained what he was going to do. He only replaced what was worn or necessary like the code stuff to minimize costs during the instal. We highly recommend Downey Plumbing. read more

Warning!!!! Do not trust this company get a second opinion they just try to take us for almost $1000 getting two boilers repaired . So I called a different plumber he repair The two boilers in less than an hour one of them just needed to be reset it charge me less than 150$they will take a vantage of you get a second opinion read more

After being ripped of and lied to by a couple other companies that were associated with Old Republic Home Warranty, I decided the home warranty is worthless and decided to call Downey Plumbing heating and air. The technician, Scott did a very thorough inspection of my heater, duct work, thermostat. He found my pilot assembly to be installed backwards. He took the time to explain how my heater works in great detail and informed me of how the heater worked or didn't work with that part installed wrong. This was my 3rd experience with this company and I have been very satisfied with all three visits. read more

I called Downey for an air conditioning problem on a Saturday. They sent a technician that day. Tyler diagnosed the problem in a very short time. The air was working like new in a couple of days as he had to order parts. Excellent job. Harry Roberts read more

We have dealt with Downey Plumbing for many years now. They are always dependable and have provided the best service for us. Joe is the owner and he has even come through to personally call/email me when I've had questions. I especially like Frank who I consider the most honest and dependable technician we've had all these years. He does the plumbing for the company. We are also pleased with other technicians who have different specialities. Frank and his partner Orlando placed a new faucet in our powder room today. Looks great!! My husband and I are very satisfied with the work. Keep up the good work!!! read more

Great staff, Super smart plumbers. Saved me a ton of money compared to a bid from another company. I highly recommend them for all of your plumbing meeds John Peoples read more

Frank & Orlando came out and were very informative about replacing our water heater. Very fast & efficient job. Great personality and both had very positive attitudes. Pleasant to work with. Thank you Downey Plumbing read more

I called Downey Plumbing to replace a leaky laundry room faucet and also to fix a master bath shower that was running only cold water. Tyler was my service technician and I must say his work in doing both the repairs was simply excellent and more than stellar! In no time a new faucet in the laundry room was quickly installed, after which I no longer would hear the irritating sounds of incessant dripping water. Then in the master bath Tyler expertly replaced the faucet part that got me running hot water again. I was so very happy about both the repairs! I certainly would recommend Downey Plumbing to future customers having any plumbing repair needs! read more

Customer service is great! From the women who scheduled appointment when I called to the technician Juan who fixed my AC unit. He came assessed and fixed the issue quickly. Didn't try to get me to purchase parts I didn't need. Juan was knowledgeable and professional. Great company. Highly recommend it. read more