This is probably the worst Draeger's there is and is more similar to an Andronico's since they lack the unique Draeger's housewares section every other Draeger's location has. After hearing the Blackhawk location was closing the honey and I decided while we were in the South Bay to visit the two other locations. I was very surprised to find that outside the Draeger's hummus I love, this location is just like any other supermarket, including multiple rude handmade signs for where to stand for checkout. The service was standoffish, although I did like that this location had picnic benches outside to eat at and a nice sized parking lot. All in all at the end of the day it's between a 3 to 3.4 to me and we likely won't be back. read more

If you haven't been to Draeger's before, then let me tell you about it. It's a local grocery store that has fresh produce, fresh pasta, a meat counter, deli counter, bakery, wide selection of wine and liquor, and all the aisles in between. The best thing about Draegers is that they not only carry the well known brands, but also local brands and products too. When I come here, I always grab Kelly's cookies the staff is friendly and welcoming! I have to get a steak sandwich whenever I'm here iykyk Rib eye steak sandwich on Rye with everything - they got me! read more

Draeger's Market - Steak Sandwich - Grocery Near Me - Los Altos, California

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Okay well every place should be given a second chance in my mind. I was a bit too hard on them the last time I was in here. So I have gone in in the last month or so, it was much better and looked better and I felt more at home, I have moved my placement of stars with them. I guess I just caught them a few years ago at an off time. read more

I placed a catering order for the bakery dept for 6 (6 ct) cupcakes with no cupcake toppers, just the rainbow sprinkles probably about 1 week before the date. Ordering online was so easy and convenient. I also loved that they had cream cheese frosting which is a lot healthier than the regular which definitely helped me go with the decision to place my catering order with Draegers. On the day of pick up, I was helped by a kind lady behind the counter and she found my order. I noticed they did not have the rainbow sprinkles. I also saw she was reviewing the order notes for accuracy , something I wouldn't think an associate would do upon pick up. Usually they'd just hand you your order. I saw she looked confused and she asked me if I wanted the sprinkles on top. Very relieved, I said yes, please. I was so appreciative of the extra care she took to make sure my order was correct. I wish I got her name, but I very much thank you for helping me out that day :) she even helped me load all of them into my cart and asked if I needed help loading into my car. Very pleasant experience and this does help shape my decision to come back for future grocery/catering order visits. read more

Sorry, these guys were once a great source for quality, specialty foods, but in 2025 they must have become desperate to pay the rent. Or maybe Amazon is cutting into their business. Because $28 for 6 (yes, SIX) greasy pork ribs with rub spices and no BBQ sauce is outrageous. The meat fell off the bone and it was mostly tasteless. I ordered from instacart to get pork spare ribs to cook for Oktoberfest this weekend at my house, $8/pound, and was mistakenly given these $28/pound Draeger-cooked baby back ribs. I thought I was charged for this crap, but no, it was a simple mistake by the delivery guy. My own baby back ribs are 10 times better at 1/4 the price. Anyone who buys from the deli at this place is insane. I also got their good egg potato salad, which I intended to buy, but didn't know it was $13 for a tiny 1 pound container. So, apparently a larger 2 pound container is $26??? $13 to barely serve two people, when you can get the same thing, made in-house, at Raley's / Nob Hill for about half the price. They still have good, hard to find specialty items, but watch out for the rip-off landmine items. If they have what you need, you'll only be buying one or two items, then driving down the street to buy the rest for much less at Nob Hill. Many of the items at this place are priced like we are in Hawaii. 1 star because they exist as an alternative and 1 star because they still sell the hard to find stuff, some of which you can't find anywhere else, even at Nob Hill. More than ever before, they only cater to ultra-rich people who don't know they shouldn't be paying $28 for SIX pork ribs. And, hate to say it, do not be surprised if you go into this place in person and the other patrons who pay these insane prices look at you like a piece of dirt on the bottom of their shoe. About one in four Draeger's patrons have a serious attitude problem, and about one in six workers are the same. Instacart is the way to go if you really, really need something they have in stock more than waiting a day for the exact same thing from Amazon. read more

Good selection, excellent bakery, and deli options. Very friendly staff. One of my favorite places to shop, although their prices are high.

This store has very bad customer service. The cashier was very rude and had a very bad temper. His name was Craig K, as listed on his name tag. We asked him if there were any pumpkin pies available as we couldn't see any pies especially on the day before Thansksgiving. He responded very rudely by telling us that they didn't have pumpkin pies and turned his head away and ignored us. I can't believe that such a very expensive and overpriced store like Draeger's would even hire such as a rude person to deal with customers. We will never go back to this store again. read more

LOUSY customer service in the Bakery Department. I paid $28 one week ago for a pumpkin pie to pick up today. I reserved a time slot to arrive. I drive over only for them to tell me they were sold out! Whaaaaa??? They sold my pie to some schmuck who rolled in off the street!? RUDE!!! I was planning to share this at a party and pie tasting contest! How DARE them renege on their promise! I had to add my name to a long list of others for refunds. Or $30 voucher to use on something else!? Cheap!!! They should have at least DOUBLED that for wasting my time and money! The Bakery manager should be fired! read more

The last remaining grocery store that still has a stick up their ass about how a line forms at the cash register. Going on now five years past Covid restrictions, this store still feels the need to regulate how a line forms at the cash register. "The line forms over there". No it doesn't. It's not a pharmacy. I only come here because it's the only place that has a certain item, otherwise I avoid this nonsense. read more

My family and I always come back for their delicious pies, cheesecake and assorted pastries Highly recommend

Red Velvet Cake and Chocolate cake is absolutely delicious. My favorite cakes in the bay.

An upscale grocery store with an amazing selection of gourmet and specialty items. The butcher and bakery departments are top-notch

My adult daughter brought her small dog in a completely enclosed bag helping her dad who is a weekly customer from forever. She has rearranged her life in NYC to help me out as I am In the hospital. Props to the crazy employee who went ballistic shoving her dog policy in my daughter's face and yelling being beyond rude. She hunted her down and chose to humiliate her by making a scene. The nicer the store, the more tolerant and helpful employees are. What does that say about the Los Altos Draeger's . I will let you be the judge. read more

I'm extremely disappointed and angry by the treatment my boyfriend received from an employee named Craig K. We came to the store with our fully trained and certified service dog, and Craig immediately confronted us with attitude and suspicion because our dog's breed didn't fit his personal idea of what a service dog "should" look like. He then proceeded to discriminate against my boyfriend saying he didn't "look" disabled and questioned his legitimacy as someone who needs a service dog... claiming that only individuals who are blind or visibly impaired qualify. This is completely false, discriminatory, and dehumanizing. My boyfriend lives with debilitating chronic pain due to Crohn's disease, and for someone to judge him based on appearance alone is not only ignorant and racist, but deeply hurtful. Service dog laws protect people like him from exactly this kind of prejudice. Craig's behavior was insensitive, uninformed, and completely unacceptable. I sincerely hope this business takes steps to educate its staff about disability rights and service animal laws. No one should be subjected to that kind of treatment for simply existing with a disability that isn't "visible". After reading reviews about how horrible the employees are, we decided that we will NEVER shop here again. read more

A small boutique- style grocery store with a charm of its own. Nice bakery, deli, and meat department. A bit upscale. Big parking lot. Service is spot- on. read more

Pricey to start with but a pretty nice store. The meat and fish departments are excellent. The deli is and continues to be disaster. They re-arranged it post Covid and all the products hard to see on shallow deep shelves. If you're tall you will have to bend down to see what's there. Then they have put so much junk on top of the deli glass that the generally sluggish staff (who typically have their back to the customers and are speaking to each other) can't even see the customers. I am routinely cut in line because the staff who can't be troubled to keep an eye on the line or verify who's next. Today I got cut off twice (once by a cashier for their lunch) and once when a new person (finally) showed up and just served the person closest to them, not the one who'd be standing there 5 minutes. Net: the deli service absolutely sucks. I no longer patronize the deli department because it's so bad. read more

Prices were way too expensive for the quality. Sprouts & Trader Joe's offer better selection and quality at a lower price

I love this place! I can't really afford it because the prices are sky-high, but I sometimes stop in for a snack because it's on my way home. But the store is so DARK. When I was in recently, I needed the flashlight on my phone to read labels. The overhead lighting is minimal. Why? They do seem to cater mostly to older people, but older people often have trouble navigating dimly-lit places, so why can't it be a little brighter inside the store? The employees are charming and helpful (except for one guy, but he's my age and probably grumpy because he can't see what he's doing any more than I can). Please turn up your interior lighting, Draeger's. You can afford it! read more

Antipasto Platter is terrible! Mostly vegetables, very little meat and cheese. Not anything like what the picture shows when they advertise! read more

Draeger's Market - Grocery Near Me - Los Altos, California

The good: I love how the local products are labeled with a tag so it's easy to find. I was able to get some fun local vinegars as gifts from here and loved the options they had. I tried the strawberry morning bun from here as well as a chocolate dipped raspberry short bread almond cookie. I enjoyed them along with a fun ginger tea, lavender sparkling water outside at their picnic bench area. There's plenty of parking. I like their modern wood sign in the parking lot. They sell dried wild mushroom like chanterelles and morels ($26 for a small bag). The produce are fresh. The aisles are nicely organized. They have a good selection of flowers and prepared vases. The bakery section has nice looking cakes. There's a hot food area. The bad: Overall, things are pricey here. The interesting: They have a cooking class here. Favorite grocery items recommended by the cooking class are labeled in the aisles. They have their own dressings in the fridge section. read more

Expensive but lots of good healthy options! Staff seemed very kind and responsive. I prefer a market over a chain and if you can afford it, I definitely recommend. read more

I stopped here for some groceries while in town. Very clean and organized store. High quality products and a professional, friendly staff. This reminds me of the old Petrini's my aunt took me to as a child. They have a lot of imported items from Europe. The only downside is that it is quite expensive read more

Quality and healthy foods but be prepared to pay much higher prices. 7" pie at Draegers costs the same as 10" at chain stores Higher prices for slightly upgraded ingredients and service read more

This is a neat and very clean local market in the area. It is like a Los Altos version of Wholefood. I love their deli and cake/bakery sections. Also, who likes cheese?? Because their selection of cheese is the largest I've seen! This market offers a lot of high end brand products, which is expected provided the area it is located. I like their flowers section too. Overall a very neat and clean and fun market to go to! read more

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I love Dragers market in beautiful Los Altos . Good selection of stuff.I love their Deli and bakery.The employees here are really nice . read more

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I often wonder Draeger's can stay in business with these prices. Stopped by to buy a rotisserie chicken at $17.99, where the organic (which this was not) sells at 12.99 at Whole Foods and it tastes much fresher (stamped with time it was packed as well as the day). This tasted like it had sat under the lights for hours, beyond overcooked. The prices are just not competitive with nearby stores like Whole Foods (not even including Safeway). Produce quality is marginally better than Whole Food, but the hot food is inferior. Cheeses are also shockingly more expensive than others (for exact same cheese). read more

Best grocery store ever! Amazing selection of products, friendly staff, fresh produce and meats. Truly one of a kind

My friend had suggested we stop by Draeger's Market so we could stock up in desserts for our picnic! She had mentioned they had a great selection, and they truly lived up to the reputation! As soon as we walked in, we had seen halloween displays surrounding the floral department. It felt very similar to a Lunardi's, but their bakery department was in a league of its own! From corner to corner there were cakes, cookies, marzipans, meringues - you name it, it's there. The bakery staff takes pride in their showmanship, making everything look fresh out of a cooking magazine! Yum! When asking about their custom cakes, we were able to get a quote since every cake looked like it was decorated by an angel. Surprisingly, their custom cakes are fairly priced at around $30 starting/varying based on detailing of the cake itself. Not to mention, they even have custom macaron forms to place an order? Ooh la la! It was a great experience to see what they offer as well as their amazing selection! I'm going to add a SF 49ers cookie on my grocery list next time! read more

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Probably the most expensive grocery chain in the Bay Area, but I could be wrong. This location in Los Altos feels smaller than their San Mateo location, but it still has the charm. Don't buy anything you can buy elsewhere as everything is a few dollars more here. The items that are exclusive here, or the speciality that's what you want to get. One of the better grocery bakeries, and well as great deli and meat selection. Overall a nice place, but not a place I would come to often. It makes Whole Foods seems cheap, and that's no easy task. read more

THE Blackhawk Store, Bakery Department is wonderful: Beautiful design of my bridal shower cake, full service and very attentive to whatever I needed. A Shout out to Nenita, Wilma and Joy for their loyal service. "you get what you pay for" is the truth of the matter read more

Draeger's has the best salmon pinwheels which are a perfect appetizer for any event. This will be a staple for all my dinner parties. read more

Draeger's Market - Salmon Pinwheels with Chopped Dill and Capers - Grocery Near Me - Los Altos, California

Must try cakes from bakery. They are incredibly delicious. The grocery store itself is overpriced and mediocre. I only go for the bakery, and it is absolutely amazing. The prices are a bit high, but totally worth it. My favorite are the carrot cake and the berry cheesecake. read more

Do not order holiday catering from here!!!!! I ordered catering pre made food trays for my family's Thanksgiving holiday meal. I ordered a $70 tray of stuffed portobello mushrooms, and when I went to pickup the order, they gave me a single stuffed mushroom.....I did not discover this until I was home and reviewed the receipt. I drove 15 minutes each way to pickup this order. I called the catering manager, they said I could come back and pickup the rest of the order. Add 30 minutes for the return trip. When I came back to pickup the rest of the order, I was told the catering manager was out to lunch, and I needed to wait 10 minutes for her to return. Awful awful experience and HUGE waste of my time! Don't shop here. read more

Expensive without much extra. A bit of an old style. Meah on service, not strong or weak, just plain.

I was happy to see I received 3 different coupons in the mail from Draeger's - $5 off of $25, $10 off of $50, and $10 off of $35 for wine - but that feeling was dashed by a horrible employee who needs an attitude check. It's been said before in other comments and it's having to be said again, some of the people working at Draeger's don't care about you. Give them your $ and get the hell out. "Karen at the Cash Register" accused my fiancé and I of "being dishonest" by wanting to split our $157 purchase into 2 transactions so we could use all the coupons They Sent Us. When I told her nothing about my request was dishonest, she proceeded to turn her back on me and not respond/engage. I've felt disrespected before by sales people, but nothing like this woman's response has gotten under my skin so much. read more

I came to this store several times all is good , they have one way aisle , I got it but he stopped me when I get into the wrong way , a white guy ahead me is ok , he didn't say anything! This is white privilege this is double standards this is discrimination! And he threaten call security when I take a picture! read more

Draeger's Market - I got discriminated ! - Grocery Near Me - Los Altos, California

I went to Draeger's Market for the first time yesterday. I ordered a quiche and a cake online so I went to pick these items up. The employee at the bakery counter seemed nice. Unfortunately, the employee behind the deli counter was not nice nor welcoming. He did ask me what I needed. When I told him that I was picking up a quiche that was ordered online, he pushed the item towards me on the counter and that was it. There was no thank you or asking if I needed anything else. He shoved the item at me and walked away. It's a shame because the cake and quiche were delicious, which is the only reason I even gave them a 2 star review. I've heard great things about the meat and other grocery items sold here. I am sad to say that I agree with a few other reviews here that Asians are not treated well here. I am Asian and I did not feel welcome. I live in Los Altos and I will just continue to shop at Lucky's and Safeway near my home. read more

At Draeger's Market today, in Los Altos, I experienced discrimination from Manager Craig. He was stacking ice cream and when I said excuse me, I just want to get a container, and he gave me a dirty look. Then my husband said he gave me another dirty look as I turned back toward my cart. When I was in line to check out, Craig told the woman who was behind me and my husband to come forward and go ahead of us to check out. When I said I was in front of this woman, he said very rudely and loudly, that it was because I had too many items for the 9-item line. I had 2 items in my cart and the other woman he took to his line had 15 items. What is wrong with Craig? I did nothing to him for him to act this way. I will get ahold of your corporate office, to file a complaint. If he is your manager, he should be fired. He is a racist. read more

I can't ship here anymore cause of their prices which doesn't justify the "quality" they claim to offer. The small orange juice is now $9 and regular (small) chicken/turkey pot pie is $17. I doubt this store will last long since they've been struggling with Safeway mega stores, While Foods nearby. They have closed their hot food bar and called way back on their deli offering it's almost non existent...Call it inflation or their greedy as their demise, but they won't be around for long. read more

....for a delightful afternoon treat of a latte and an individual peppermint chocolate cheesecake. Oh, so good. Counter service was friendly. read more