Finding an honest plumber is like finding an honest mechanic. Once you get a good one, you stick to them! We were blessed enough to have found Buddy. He came and installed our toilet within less than 30 min! He was friendly and very professional in his his field. He answered all my questions regarding other plumbing issues and was very informative in what was needed. Definitely recommend Drain town rooter. If you need immaculate work done. This is the go to place, request Buddy of possible. read more

Called Drain Town yesterday on a whim and found my new plumber! They were able to fill me in same day with their plumber Cannon who showed up and quickly assessed our issues. He was knowledgeable and explained things thoroughly. I'd highly recommend this company! read more

Awesome company .... Very punctual and on point with there diagnosis... Highly recommend them for your plumbing needs read more

If you're looking for a drain specialist who actually shows up, knows exactly what they're doing, and is affordable call Drain Town immediately. They booked me for the same day and the specialist David was nice, professional and solved the problem within an hour. The price was beyond fair and transparent. Thank you Drain Town Rooter! read more

We had Drain Town come to our home in Mission Viejo to fix the plumbing for our washer and dryer. Dispatch was able to send us someone on the same day within a few hours and communicated exactly who was coming and when. Garrett came to evaluate the work that was needed and also identified another issue, then set us up with a reasonable quote and a reasonable window for the work. He completed the work the next day, was very punctual, and communicated as needed. Really appreciate their service and will call on them again when we need them! read more

Called Drain Town when we were having issues with our toilet draining properly. They responded immediately and sent Tom who was extremely professional, friendly and helpful. Although the issue is in the process of being resolved, he keeps working with us to fix the problem - offering solutions. Challenges like this - when you don't understand plumbing - you need someone you can trust to do the right thing for you without upselling you for their own benefit or that of the company for which they work - Tom is that person which means Drain Town hires they right people! I have found me my new plumber - Thank you Tom for being professional, knowledgeable, and trust worthy. read more

2nd time having Drain Town Rooter come out to our house. First time, we had a backed up line on the first floor. They came, scoped the line and did a massive cleaning job of the piping; went above and beyond. Due to the nice service the first time around, we called them again for another job. Buddy and Adam came and fixed our main shower fixture problem while also offering to take care of a bunch of other issues we'd been having (cleaning out sink & shower blockages, re-seating and sealing a wobbly toilet, fixing sink stoppers and installing a new showerhead). They were both very friendly and obviously knowledgeable about their craft. Service was prompt, they showed up the next day and did everything. I would say pricing felt a little on the high end, but like I said, service was quick and thorough. Will be using them again in the future. Thanks guys! read more

An overdue review but I had a new Heat Pump Water Heater with Drain Town in February 2024. Overall great experience with this company. They do thorough clean work and eager to earn your business. Consultation: Dakota came within 2-3 days of me submitting an inquiry for a new Heat Pump Water Heater. Told him my preferences and plans to reroute water lines and actual unit into my garage. I had a lot of inquiries regarding models, efficiency, and what needed to be done on my end. Dakota and his team definitely have their recommendations but I did a significant amount of research in what specific models I wanted installed. I was sitting on a few quotes and Dakota had reached out and his receptiveness to my inquiries, concerns, and timing won me over. Installation: I would like to preface there ended up being some complications(to no one's fault) during my install so instead of having my work done within 2 days it ended up being 2.5 days. Dakota was unable to start installation however he was able to finish up on the final day. Work was clean, to my preferences, and to spec with Santa Ana permit code. I was very impressed with the work. Would definitely have this team come out for any Drain/Water Heater needs. read more

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Fast, knowledgeable, and reliable. Jonathan was a great technician. We will be using this company again.

George came out to fix a slow drain up in our shower. After correcting it in a timely matter, he went to the downstairs cleanout for that line and discovered that our 2' pipe was only opened like the size of a quarter after trying to put his camera in. He called another team member out with a smaller camera and we discovered the extremely clogged drain. The company's guys proceeded to open the drain only to find that we had three cracks in the line with holes in the pipe. Needless to say, they called out another team member who had to do extensive cleaning and then had to epoxy the pipe so no leaks could take place under our concrete slab. Our home was built in 1965. George, along with the team members were very professional, clean, and on time. They came around 8:00 in the morning and the last team finished at 7:30 at night. what was most impressive was the communication skills, and their honest diagnostics. Excellent Service... read more

Don't believe their BS about a $75.00 rooter. I talked to the owner, Ryan, and explained the problem. He said his guys would come out and clear the drain for $75.00.When the guy showed up he said he wouldn't run a cutter, he'd only do a hydro jet for a discounted price of $800. He refused to clear the blockage for the agreed price and left.Total waste of time for the guy to come out and try to upsell us. read more

Buddy was very courteous and knowledgeable. He helped us resolve what we thought was a major issue but turned out to be very minimal. Greatly appreciated his demeanor and service. Thank you Buddy! read more

The service provided by David Zamorano was first class from the first text announcing his arrival to the clean up and thank-you text. He was knowledgeable, friendly, kind and informative every step of the way. He even sent a camera down our drain to show the improvement. Drain Town is now in my contacts and my go-to for any future plumbing problems. Clean drain, happy homeowner. Thank you David read more

Very professional, they come when they say they will come. The technician Jonathan was very knowledgeable, he helped us clear out the backyard drains, he was very pleasant and we appreciated the service very much. read more

Had a slab leak under my front patio. Found DTR on Yelp and decided to give them a call based on all the positive reviews. They were able to come out to my home the same day and give me a free estimate. Dakota replaced my main water line the very next day and cleaned up as if brand new and they were never there at all. Dakota was knowledgeable, friendly and explained the scope of the work and costs thoroughly. I actually had a badly rusted bolt and leak under my kitchen sink that required sawing off the bolt about a week later so I called DTR back up and they sent Cannon out to fix that as well and for a more than reasonable price. Was also given a 10% off first time customer discount for the main water line replacement which was valuable. These guys were awesome and efficient and have gained a customer for life. 10/10 would use them again for any plumbing issues. read more

Did a professional job. Great crew hard working and very respectful. Great quality for the price. Would highly recommend.

Great service! The owner personally checked the work on coating our pipe with epoxy to stop a leak and had us look through the camera to verify that the work was done correctly! Loved the experience. Took a scary leak to a great fix! SD- from Mission Viejo read more

Cannon (plumber) He arrived when he said he would. He was very efficient. No messes, very neat likable, man. It was a pleasure doing business with you. Thank you For the service you offer don't know what I would have done without youl read more

cancelled after confirming and we have been waiting for 2 hours for emergency service. incredibly unprofessional!!!!!! DO NOT HIRE

Buddy from Drain Town Rooter came out was very personable and professional knew exactly what the problem was and solved it within minutes. He was very knowledgeable in his field and gave excellent service. I was very happy I called Drain Town Rooter. read more

They are very professional. They did the job of clearing the pipe in my bathroom with grown roots. They even check the main drain pipe to the street with a camera and showed me there's roots growing from a damage pipe that's needs fixing. I'm trying to save for that next. read more

Called about a majorly clogged shower drain and within an hour, Buddy was at my house diagnosing the issue. He was nice, professional, and solved my issue quickly. Prices were fair as well. If you're having similar issues, I'd recommend Drain Town Rooter! read more

Had a drain emergency on a Sunday night when all the other 24 hour plumbing services were closed but Drain Town Rooter was at my door in under 30 minutes. Their Technician Cannon, could not have been any better. He was knowledgeable, speedy and extremely clean. This should be your go to for your plumbing needs! read more

BUDDY L.! Buddy is amazing and we were so lucky to have him in an emergency! We busted a pipe underneath our master bath and he was there quickly (even texted he was on the way). When he showed up he was super professional, super kind and just very knowledgeable about the issue. We couldn't have asked for somebody better!!! I would HIGHLY RECOMMEND this company and for sure ask for BUDDY any time there is a plumbing issue. Thank you! read more

Drain Town Rooter - ceiling leak in dining room - Plumbing Near Me - Mission Viejo, California

From the moment I called the experience was over the top. The receptionist dispatcher was super friendly, super polite, super proud of their business. They had somebody dispatch to come out to the home within a couple hours of receiving my plea for help the gentleman showed up on time and a clean vehicle and very knowledgeable. Unfortunately, for them it seemed to be an easy fix that required less than a technician... (aka Draino), but the estimate was free and the confidence in what they could do will have me coming back again if I need them. Thank you David from the LBC.... Good lookin out! read more

Highly recommend. Jonathon was great, very polite and professional. He new what the issue was and was able to resolve it quickly. I will definitely use them again if I ever need too read more

This was a great choice for a plumber. The tech they sent was great. Buddy was very professional and efficient.

A simple but necessary job - clogged drain. Cannon (our tech) was very friendly and kept us informed each quick step of the way. He was in and out in 20 minutes leaving us with a free flowing shower drain. My wife was especially pleased with the booties he put over his shoes. From initial call to completion, Drain Town Rooter's team members were each both personable and professional. Drain Town is not the cheapest around, but Cannon didn't try to upsell or claim the problem was bigger than it was as many dirt cheap companies will do. We highly recommend Drain Town Rooter. read more

We just moved into a home and 4 days later our main sewage drain line backed up. Called at 6:00 on a Wednesday night and was told I would get a call back from Ryan. Sure enough, 10 minutes later a Ryan calls, investigates the issue and checks to see if he has a team member available. Dakota shows up at 7:30 and has the issue fixed by 8:15. Dakota followed up by scheduling his camera guy to come back to inspect the line. This company is awesome! You'd be foolish not to call them. Thanks for helping out a desperate client! read more

Buddy came out when we were in a major bind. House was middle of a reno when we had a sewage leak just before Thanksgiving. And he did it for $2k less than the other bid. He took care of us. Then on Black Friday we found a brand new leak. He took care of that too. Plumbing's not cheap but a fair price and great service are hard to find. read more

365 days in a year and the kitchen sink decides to run very slow the night before Thanksgiving! Called Drain Town Rooter, my call was handled professionally and promptly. Cannon the technician arrived and offered his explanation for the problem. Straight forward fix and he was done! Thanks Cannon you do good work and I appreciate your easy going style. read more

This company is AMAZING! This is the second time we have used them. Cannon was the person that repaired the pipes this time and we have nothing but wonderful things to say about him!!!! He was extremely knowledgeable, patient, and kind. He knew exactly what he was talking about and figured out the issue within 30 minutes and came back the next day to complete the job. He seriously went ABOVE AND BEYOND for us. If we could give him more stars, we would. We will definitely be using them again and requesting Cannon if we need them in the future. Price is fair too! Amazing work! read more

Sorry buddy, anyone can look up my reviews and see I don't bother leaving reviews very often. Thank you for putting on display how you do business. Any sane person would never do business with you after reading your reply. I got my plumbing issue resolved within an hour after your company left my premises for 1/10 the price quoted with a reputable, honest, and professional company. God speed. read more

They came to the house quickly and cleared my drain line. The technician Dave was friendly and told me my options to avoid this issue in the future. I would go with Drain Town in the future. read more

I was having issues with my bedroom sink, and Jonathan Anderson was able to drop in the same day, came over on time, and gave an excellent assessment of the issue. I would definitely work with him again! read more

I absolutely would recommend Drain Town Rooter, especially if you live in the Quail Hill Area where most of the homes need re-piping. Our Restoration company had noticed corrosion while our walls were open, and advised us to seek a 2nd opinion before they started closing up the walls. Ryan, the owner, came down and inspected our pipes before the drywall was about to be put up and noticed the areas of concern. We were already dealing with a Pipe Burst and a Slab Leak at the same time. So, he advised us that once those start to pop up, other leaks will begin to happen because of the age of the house, the copper pipes and the chlorine used to treat the Irvine Water. Ryan's team came out immediately, and in two days as promised everything was done professionally. Drain Town Rooter had the best pricing, the best and friendliest team, and the best work. We are very happy with our overall experience. Now, we can have peace of mind that our pipes are guaranteed for the next 10 years. I highly recommend them for all your plumbing needs. read more

Within about an hour of calling Drain Town Rooter, I had the pleasure of Buddy showing up to my house, and unclogging my kitchen sink. He was very friendly and professional, I would highly recommend this company. Thanks guys! read more

As a new homeowner, I found the process of dealing with a clogged shower drain quite overwhelming. After calling several plumbers and receiving high quotes, I chose Drain Town Rooters because their rates were reasonable. To my surprise, Buddy arrived at my house within about an hour. He was extremely professional--wearing shoe covers to protect my white carpet--and both friendly and efficient. He cleared my shower drain, and it's now working perfectly. I'll absolutely call Buddy again for any future plumbing needs. Highly recommend! read more

Great experience with "Drain Town Rooter". Our shower was pooling water for the longest time and I kept putting off calling a plumber because of all the horror stories you hear about "bait and switch". Anyway, I was quoted a price on the phone and that was exactly what I paid. No upcharge selling to do "extra work" which I may or may not need. I actually called in the morning and they had Garrett come by a few hours later. Garrett was super polite and very respectful by putting on "booties" over his work shoes inside the house. He was able to get the drain cleared in no time. The longest time was actually getting the drain cover off (screw heads were stripped). Thank you Drain Town Rooter. Highly recommended. read more

Cannon is the best. Experienced, professional, easy to work with. My project was a gas line leak. Got the job done in a timely manner! Would definitely work with him again! read more