I highly recommend Drain Town Rooter! Buddy was so kind to my mom and he did a great job!

I requested DrainTown Rooter to check on a high-pitched sound coming from the garage spigot. Buddy came over and within minutes identified the issue as the PRV (pressure regulator valve) for the house. He gave two accurate quotes based on the complexity of the repair and tried to adjust the pricing where possible. Buddy was super friendly and informative, even with my kids jumping around causing mischief. I highly recommend Drain Town Rooter to anyone in the area. Thank you, Buddy, for your amazing help today! read more

We needed to unblock the kitchen sink drain. We phoned DRAIN TOWN ROOTER on a Sunday afternoon and within an hour they sent Cannon. He is friendly and efficient and explained what was the work involved and it did it in less than one hour with competence and precision . Left with everything working perfectly and with some very happy customers. Considering the call was on a late Sunday afternoon, the time involved and the very satisfactory work we feel the $199 charge was well deserved. read more

I had a disaster happen to our home weeks before Christmas Day 2022. I call Drain Town Rooter of Orange County and they sent a tech named David. David was wonderful,l he was able to diagnose the problem very quickly. Unfortunately, the problem was bigger than expected and Randy Brewer got involved, Randy and his team did a Wonderful fix to the plunging issues at my home. They were straight forward no B.S., very professional, and did an excellent job! Thank you, Randy, for all your help! Sincerely, Denis D read more

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I had several companies come to analyze my problem of several weeks without hot water with the tankless water heater without any results and to my amazement after (BTW;) tankless water heaters are great) calling -Drain Town- Response on time and the great technician provided details work needed to be completed resulting in hot water ¡¡Hooray!!!- Thank you read more

We needed a quick install of a kitchen Faucet. Called Drain Town Rooter (CA Lic # 1076015) and their delightful receptionist quickly provided Dakota, able to come within the hour. I had disconnected water and fittings so quote was adjusted down. Within the hour all reconnected and new faucet working as it should be. I highly recommend Drain Town Rooter - OC and Dakota, their Sr. Technician... Merry Christmas to y'all... read more

Buddy L. is AWESOME!!!! He showed up quick, got right to work, was SUPER PROFESSIONAL, incredibly nice, and just an amazing person to entrust with our job. Our kids even loved taking to him and they're shy! Anyway just understood the problem right away, was gracious, and did not try to kill our wallets. If you're gonna trust anybody to do a plumbing job for you, it's Drain Town and it's Buddy!! Would HIGHLY RECOMMEND read more

This business is responsive and was able to quickly schedule me. The workers were friendly, thoughtful, and on time. Would definitely use again! read more

Jarod did a great job power washing out our main drain. They are a good company and very professional. I would recommend them to my neighbors and friends. read more

Had the pleasure to use Drain Town Rooter plumbing service today. Water stopped running through the house on a Sunday. Scrambling to find a professional and after 5 attempts with other businesses. I was lucky to come across Drain Town Rooter. Especially on a Sunday when potentially most businesses may take your call but do service another day. They were able to come through and provide same day service. Our specialist Cannon Carroll was able to solve the issue quickly and effectively. Super knowledgeable and definitely felt comfortable with his service. We thank you! Highly recommend! read more

Drain Town Rooter is a great company!! I am not only a realtor but also work for a property management company, and I have called Drain Town multiple times for our properties, but what makes this company stand out is we have called them On Christmas Eve. They went and fixed the plumbing issues without hesitation. We've called them at midnight and even at six in the morning, and they answer our calls and get someone out to the home with no problem. Not only do they do great work, but they are honest and have competitive prices. Thank you, Ryan, for running such a great business, and thank you, Jarod, for always helping me understand what is going on with our property's plumbing issues in simple terms. You guys are the best!! read more

Cannon came out on a Sunday for a rather important Job, I had a plumbing company a few months ago change an angel stop under my new vanity, they did a poor job as it was dripping and rusted and it ruined my Vanity! Cannon came out and fixed it all in a matter of 25-30 minutes, charged a fair price and did some quality work I can rely on! Definitely recommend Drain town! read more

So far have received fantastic customer service from both Rebecca and Ryan. The calls are effortless and the prices/servicetimes are excellent. Bravo read more

TL;DR Version: I wish I found Drain Town Rooter sooner. They're awesome, so you should work with them for all your plumbing needs. Also after reading some negative reviews on them here, those comments did not resonate with me nor reflected my experience. Additionally, I find their pricing to be more than fair. Long version: After having dealt with sub-par plumbing companies and contractors within the past few months (thank you American Home Shield), it was refreshing to deal with a company that KNOWS what they are doing. Since our first dialogue to talk about my problems to having Ryan visit to evaluate our leak issue, I was impressed with how they conduct themselves: communicative, professional, polite and knowledgeable. It's a rarity to deal with a plumbing company that not only instills 100% confidence that they are experts in their craft, but they will treat you with the utmost respect. I really can't say enough good things about them. Ryan is phenomenal and his vast knowledge of his craft is clearly evident when you engage with him. He and Drain Town gave recommendations that would even potentially lose them business if it's in the best interest of the client. This is rarity and I am blessed to find a company that is highly ethical in this industry. They really look out for you. I know I will use them again. My brief encounter with them have left such a great impression that I know I want to do business with them for years to come. I trust them and I highly, highly recommend you work with them. They deserve it - these are the types of business you want to see thriving. You also owe it to yourself to work with a company that will treat you like a partner, rather than another customer. Here is a very well deserved 5 stars Drain Town Rooter and Ryan. This is the least you all deserve. Thank you for making an otherwise stressful situation into something manageable with your guidance. read more

Had another Great encounter with Drain Town Rooter originally only to install new shut-off valve for dishwasher hot water connection, but since Jarod and his partner we're all ready here, I asked them to install diverter tub spouts as well, and new cartridges for really hard to open/close shower opening valves, ( no wonder they been there since 1994). Professional Great Clean job, no rushing or cutting corners, thinking about repiping whole house next year with those guys ! Highly recommend, good plumber in hard to find, just like a good dentist ! Alex S. read more

Had the MOST INCREDIBLE experience with Jarod when he came over to our home. We had a tree die in backyard. We removed tree and found water pooling 3-4 feet below ground level. Water kept filling into hole. We had the sewer checked by another company. No issues reported. We performed a hydro static test on the water system. No leaks found. We believe the water is coming from the city storm water drain system in street. Jarod came and checked our home to ensure it was not coming from inside the home. He could not have been more helpful, kind, patient, thorough and reassuring. We are so grateful for our incredible experience! Thank you DTR! Jarod was the bomb and SO NICE!! :) read more

Great help from Buddy. Quick response and excellent service. He was able to fix the problem and help us with a long term solution. Highly recommended. read more

I had a emergency sewer backup at my home. The owner, Ryan, was very helpful on the phone, and they responded quickly. I ended up replacing the sewer pipes on my 1955 home. Jonathan supervised the work, he kept me advised every step of the way. The workers were very efficient, professional and pleasant. The whole project lasted three days. I couldn't be happier and wouldn't hesitate to recommend Drain Town Rooter and their employees. In fact, I already have! read more

10 stars if I could. Called about a landscape drain and then added a bathroom remodel to the mix. We've been without a working master shower for a bit and had been resolved to having to do a major reno. Dakota walked us through the options we had - none required major demo! We booked a follow up on the spot and the work started two days later. He installed new fixtures on our master tub and a new rain shower. We really wanted the shower head to come from the top. None of this was beyond Dakota's skill set. He rocked it. We couldn't be happier with the work (and clean up after). Highly recommend. read more

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Drain Town Rooter truly Makes Customer Service Great Again! I appreciated all of Ryan's detailed information when diagnosing our Water Heater leaking issue. He was able to narrow down what the issue was, which was minor. Once our water heater does break we will definitely contact Ryan and his team to have it replaced! They are truly trustworthy and provide exceptional customer service! read more

Excellent experience start to finish. Called before 8A, and the phone was answered by a human!!! David arrived on-time, eager to work and solved the issue efficently and with pride. Highly recommended and the price/value was never in question. read more

i had a backed up drain. Within a couple hours David showed up. i like that a picture of David was sent to me. He was so very thorough and professional. He spent a long time here. I'm very happy with the value, the service provided. I highly recommend this company. No hidden fees; very honest. Thank you David. read more

UNBEATABLE SERVICE, PROFESSIONAL & CARING From the moment I called and spoke to Desiree W., within a few minutes, I got a text letting me know when the technician was coming. The text gave me his name and photo, so I felt incredibly valued as a customer. Alan A. was my technician, he got the job done and respected my home by wearing foot coverings. Alan was patient with my many questions considering I had several issues under my kitchen sink. When I had a question, I called back and spoke to Ryan, who was great. If you live in Ladera Ranch, you know that we have all had some plumbing issues. This is the best company I have EVER worked with. My technician was patient, kind and answered all of my questions, and he reassured me that everything was done to perfection and that I should no longer have any issues under my kitchen sink. Regardless of other plumbing companies you have worked with in Orange County, Drain Town Rooter exceeds all of them. I would highly recommend them, you will not be disappointed. read more

Buddy at Drain Town Rooter just finished up a plumbing job for me in South OC and was awesome. I called this morning with a backed up drain, and Buddy was out just a few hours later to resolve it for me. The price was very fair (especially compared to other plumbers i've used in the past) and the customer service and responsiveness was fantastic. I highly recommend these guys! read more

David was awesome! Super fast, good communication & charged us the minimum on the quote. Definitely recommend!

Guy was helpful but very direct and rude. I guess he hated it when I mentioned what other people quoted me for same problem. All of sudden he had attitude. He just walked right out. No worries. read more

So there we were... at the end of a move. We'd sold our washing machine and the folks that turned off the water valve to the house seemed to have broken it. The transfer was happening the next day and I was exhausted and stressed. (I had shattered glass in the pool, and had just spent about an our trying to fish out the shattered glass!) I called a couple local plumbers that we knew but none were available in short notice. Ryan from Drain Town Rooter responded, and he said he'd be able to find me a technician by the end of the day. Chris showed up at the end of the shift, and quickly diagnosed that the fly-lever was just stuck and just needed a bit of chutzpah to turn it back on. He was able to do so quickly. No charge! he said. I was over-the-moon relieved...for a moment. Then I went inside to make sure all the faucets were off, and stepped into the garage one last time to check things out, and noticed that the hose that had been in the washer was spraying water. Nooooo! Was this would be a nightmare day that does not end, the sun now descending behind the houses to the west? Happily Chris had not left, and came into the garage and offered a couple of solutions. He had a small hose that could seal off the pipe, and was willing to charge me less than the cost of the hose ($10). I had a twenty-dollar bill that I was happy to part with without change. I locked up the house and drove to our new place with the first peace of mind I'd had in days. Plumbers can be heroes, friends. And Ryan and Chris were just that for me. 11/10 would recommend. read more

I called for a stopped up shower and they were at my house within 3 hours to diagnose. Very responsive and Buddy was a really nice guy.

Buddy was very friendly and professional. He came to my house on time and fixed my plumbing issue in no time! I have used many plumbing companies in the past, but I am by far the happiest with Drain Town Rooter. I highly recommend this company! read more

Great high quality service for outdoor garden drain cleaning. Service is not cheap, but very good quality and attention to details. Highly recommended. read more

Late Friday night I found my kitchen sink backing up...of course, at the start of a weekend. I did some research here, and found great reviews (plus a $75 drain cleaning rate that didn't vanish on the weekend as some others did). The cost wound up being a tad higher because I didn't have an exterior clean-out (they let me know up front) but was a still very reasonable given the circumstances, and lower than other quotes. David was scheduled in short order and came right on time. He was very cordial and helpful, explained what was going on - he snaked through grease/gunk, not roots - and even checked the water pressure on his way out! I couldn't have been more pleased with the ease and speed of dealing with this bothersome blockage - especially as it was on a weekend. David couldn't have been nicer, or more conscientious. Drain Town Rooter made my day. read more

Cannon who showed up was very prompt and professional. He was great at asking questions and trying to figure out what the issue was without having to dig deep first. Very transparent and did a quick and easy job to get it done. We would most definitely use them again - thank you! read more

Cannon came out on a Sunday afternoon, fixed a pin hole leak we had in one of the lines on our water heater! He was efficient and came when he said he would. We highly recommend him and this company! read more

There was a loose drain that was leaking and I called to get a plumber to fix. Gabriel came to the house within the next hour, checked the leak, discovered the problem, gave me an estimate and the job was completed quickly. I would recommend this company! Thank you Gabriel! read more

Amazing service!! I was super impressed with the fast response time. Buddy assessed my issue in no time and rectified the problem quickly. I will definitely be using Drain Town Rooter again and would highly recommend them to everyone I know looking for drain services. read more

Highly recommend. Gabe came out to fix what at first appeared to be a routine clog, but resulted in a much larger issue. Drain town addressed this in a more complete manner than the other plumbers I've had in the past. Excellent service and do not hesitate to contact them. read more

Called them for kitchen drain line cleaning. They showed up on the same day and took care of the blockage. Competitive pricing and reliable.

We had our house re-piped by Drain Town Rooter. 50's era ranch home on a raised foundation, and Derek and Dakota replaced all of the old galvanized supply lines with modern PEX and copper. They were friendly, efficient and answered all of my questions along the way. While they were here, I also had them move a gas line for me under the house. First time using Drain Town and was very pleased. Already have more projects lined up that I will be calling them for. read more

Cannon came out on a Sunday during 4th of july weekend and helped us with a pipe burst fix. Now we have water in our house again. Prompt and quick service. He also checked the water pressure of our house to ensure its the right amount. read more

Responsive, Quick, Great Service This was the first time I called this company for service. We were under quite a time constraint between Airbnb tenants. They were able to fit us in and arrive within an hour and a half of our initial service request. Both office staff and Plumber were pleasant efficient and knowledgeable. We will definitely use this company again. read more