I have been taking my cars here for years and have always gotten good honest work done. They won't…read morerip you off and do the work right.

Sandy, it's interesting that you think I am the only unhappy customer, not true. There are other…read more1 star reviews due to your "arrogant, and dismissive owner," written in the other 1 star reviews. Sadly, you missed the following facts: 1) you had my car for 3 weeks with an appointment already scheduled; 2) my husband called to get the final cost for the repairs and agreed; 3) the owner told my husband, "I don't feel like working on your car anymore come get it." 4) He cursed at my husband who was a returning customer, after having serviced our Mercedes SUV several times. I wish I could tell my customers I don't want to work on their problem anymore, if I did I would be fired! We could have taken it to a dealer but, sadly after servicing our other Mercedes my husband wanted you all to get the business. Won't happen again. You lost us as well as the other paying customers who wrote bad reviews. Maybe you need to stop overbooking, just a thought.

Seriously the best experiences I've ever had with the mechanics and overall customer service at the…read moreSugarland Mobil in Sterling, VA. Really nice group of guys who are the exact opposite of every (mostly untrue) mechanic stereotype you've seen. They are friendly, they work quickly, they are honest, and their prices are more than fair. The overall customer service expierence from the front to the mechanic shop has been amazing. I had an issue with my Infiniti QX56 that needed a second look from them, and when I went back they were completely honest about what we were looking at and how it probably wasn't worth me sinking any money into it. On top of that, they didn't charge me a dime, and they definitely put a couple hours of work into it. I can't say enough amazing things about these guys, and if you're in the area, you should consider them your first choice.

Wai, the safety inspector and emission tech, is the absolute best. Easy to work with, nice and…read morequick. I've been going to this location for almost four years now with multiple cars - I wouldn't go anywhere else. If your car is due to safety inspection or emissions, mobile off of rt. 7 and dranesville is the only way to go!

Got my state inspection done today!…read more -- I waited roughly about 1.5hrs to get my inspection done. 15 mins for the actual inspection and the rest of the time was waiting in line because there were 3 cars ahead of me. Which isn't a deterrent for me to come back since the actual inspection time wasn't that long. Anyways, very fast and efficient (and friendly); seriously no hassle getting things done. Would 100% reccomend coming here & will 100% come again next year.

been going there for 20+ years for inspections and occasional service. Fair inspections explains…read moremy issues when I occasionally fail.

I went to have a set of plug and play sidesteps installed on my Cybertruck. There are dozens of…read morevideos and posts that say it's a 30 min job. My quote was for $600 (3 hours). What a complete and utter waste of my time.

We needed rear shocks, tires, and a 50,000 mile service and contacted Undisputed Auto Care for a…read morequote. They were able to turn a detailed quote around in just a few hours. It was a very fair quote, and all the work was completed on time. Great job on everything! My husband also had his truck inspected with emissions testing the next day, and that work was done quickly while he waited! If you are unhappy with your current vehicle garage and are tired of being ripped off by corporate franchises, Undisputed Auto Care is the place to go! It is a locally owned small business and they do fantastic work!

Awful. Had a noon appointment, drove 30 minutes and showed up 15 min early, for an alignment. Was…read moretold it would not be over 2 hours, which was already ridiculous. I used to work with mechanics and it takes 15-20 with an average mechanic. Tristan the manager even told me "we aren't busy, it shouldn't take long." I sat at a nearby Chick-fil-A for two hours? Returned at 1:55pm to see my car sitting in the same place I left it. Asked if it had been touched and Tristan said "no, we got busy after you left." He clearly made the decision to help those who came in after me. That was his choice. If they were busy before I dropped my car off, I would've been more understanding, just disappointed since I made an appointment the day before. Travis obviously is playing favorites with his customers though. The only solution he gave me was wait another 2 hours or book another appointment for another day... I'd say terrible service and customer service but they wouldn't even give me any service. I would avoid this shop at all costs. They're untrustworthy. If you cannot trust someone to preform a service you reserved and paid for, why would you ever trust them with (probably) your 1st or 2nd biggest asset? I work in the auto industry and used to own a business, this was what I told all my staff, "if they don't trust us, why would they trust us with their 1st or 2nd biggest asset?" Do yourself a favor and find a good mechanic, I know it's difficult, but don't risk ruining your investment by bringing it to those who do not care.

I called ahead to make sure they could do a brake job. They said they could, it was a Sunday, so I…read morewent over. It was my work van, that has been lifted many times before. They saw all my tools and parts. The guy working the front desk asked if I could go somewhere, take out some stuff, and then they could do it. He said there's too much stuff in your van. Me, being from out of state, couldn't just go home and empty out anything. He literally told me, and expected me to believe, that "as soon as they lift my van and take off the wheels, the van will fall backwards." This location is worse than lazy and I would drive to Florida before I ever go back to this location.

i call and ask questions they are upfront with pricing.....they always come back around that price…read morewhen finished which is always helpful for the budget! give them a try...you won't regret it!

Before I bought my 2007 Mercedes C230 Sport in 2019, I requested the the dealership to allow an…read moreindependent Mechanic, do a full Pre-Purchase inspection, this allowed me to find out all of the problems with the car, as well get 4 brand new tires from the dealer and better negotiated price on the car. Ever since, I have brought the car to Champion Auto, now the car is in an immaculate, the team at Champion Auto Repair are extremely competent, they do an honest, quality, professional on your car. I think 5 Star Rating for these folks does not do them justice. They charge a fair price, quality work.

Have you ever walked out of a car repair shop feeling happy? Until now I'd say never. We only…read morejust found 95 Auto Service. Erfan is friendly, kind, knowledgeable, and very fair in his rates. More than fair! He and his mechanic partner did a great job on my car and for once, in the car repair department, I feel very satisfied.

We've been happy with the timeliness and communication of 95 auto service. They are now our go to…read morecar shop in the Sterling/Herndon metro. Always a fair price.