Yes, more expensive than others, but it was spot on, assessed the problem, knew what to do, found…read morean alternative solution for a change of course and solved without major disruption.

The service technician, Steve H, showed up on time, quoted a fair price and fixed the issue in less…read morethan 30 minutes. He was also friendly and professional. Will definitely use again and refer to others if needed.

I needed plumbing work at my condo; there were two significant issues and one minor one. I…read moreselected Burnside based on a comparison of various contractors' web sites and on on-line ratings. After a call to Burnside, we scheduled the work. Not only was the job done efficiently and successfully, but it was also done with pro-active communication, and respect of the property and of my time. Justice was the plumber. I was completely satisfied with all aspects of the job.

Burnside charges $100+ just to show up - no matter how small the job. Chris never disclosed this…read morefee prior to his visit to install the faucet that I bought for my sink. Chris did not give me a quote over the phone, but told me the cost would be "reasonable," and I trusted this because a friend referred him to me. Chris spent just over 30 minutes to install and charged me $225 for drive time/labor! Burnside is located 8 minutes from my home. I should have installed it myself. Checking with friends and online for avg. labor rate, tops was $125. Never using Burnside Plumbing again. Had to to put one star up to post.

Quality work and very reasonable prices. Very reliable and knowledgeable plumber, highly recommend…read moreto anyone looking for a plumber in the mainline area!

From the owner: James J. Brooke Estate Inc. has been providing plumbing, heating, and remodeling services for over…read more5 decades. We are a small family owned company that focuses on timely, efficient, and quality service for our customers. Our customer's satisfaction is our main priority and will strive to exceed expectations on every job. We offer monthly specials and will consider financing options when necessary.

I have nothing but leaks with three major plumbing jobs they did! And no response! DISASTER!read more

Great family owned plumbing company. I would recommend them for your plumbing needs. They did a…read moregreat job at my home for a new bathroom and washroom. Polite and professional

What amazing service! I messed up our kitchen faucet last night and the wire for the electric…read moresensor broke off. Sent a yelp request out at 7am and Vince was at the house by 9! Went out to get a new faucet and did a fantastic job installing the new one. If you need excellent quality and service, this is the company to contact! Thanks Vince!!

Frank is awesome. He is clever in troubleshooting ways to fix a problem, but I can't recommend…read moreworking with Vince. He is unprofessional and hot headed. We have a 100+ year old house with many quirks and little history of past jobs completed. Frank was able to figure out where certain pipes were, but unfortunately didn't have the parts on hand to finish the job, which is where Vince came in and caused us to need to find a different plumber to finish the work.

I needed an old vanity replaced with a new one I'd bought and a vanity drainage issue resolved…read more Victor (Jr) arrived on time, did the replacement, AND discovered and fixed a hidden, ongoing leak under a different sink. Great work, I'd call them again in a heartbeat. Well worth the cost! T. Parrish

Absolutely amazing. We have been customers for years and can't say enough good things. The staff…read moreare all so friendly and kind, the team is extremely skilled. They helped us out this morning with a busted pipe. Super fast service to get it fixed and the water back on... all after a holiday weekend! Extremely great value and speedy response.

we are 80+ years old. Plumber left sprayed toilet refuge all over the floor inside closet all over…read moreeverything in the bathroom. The mass escaped into my carpeting on the hallway. I requested the plumber cleaned it up. He refused there was coughing now missing from around my toilet and my toilet is leaking. In addition to the high service fee, I am now paying someone to steam and help me clean this bathroom, but it's not easy and it's not going fast now I have to call another plumber to deal with the leak.

Awful customer service. Made an appointment and no mention of service fee/payment needed to be made…read morefor visit when making appointment until they called to confirm their arrival time. Service memeber was on site for 15 minutes as the issue was very minor and still was charged the one hour minimum rate. Will not use again. No flexibility. It's not the customer's fault for where they live and how long it may take for the member to arrive on site

Water line replacement. Fast, thorough and tidy. Can't ask fir much more. Would most definitely…read more recommend.

NEVER USE HORN PLUMBING…read more We chose this company to repair our water service line in October. The initial quote and consultation was done by the owner's son, Jesse. He was easy to work with and the job was done in a timely manner. Less than 30 days later my husband noticed the sink hole at the original leak had re opened and water was leaking into the yard at another location of the line (an hour before we headed out of town). Again, Jesse responded quickly and came out that night to turn our water off. He said if there was anything wrong with the work that they would do whatever it took to make it right. It wasn't until the owner of the company Scott and the foreman from our job Hugo got involved that things went bad. Instead of coming himself right away to check the work, Scott left things to his foreman who has ZERO customer service skills. He adamantly denied that anything could have been done incorrectly and that we would need to pay for a brand new job if we wanted things checked out. Both Hugo and Scott were aggressive on the phone- Scott has still not been to our property to look at the work. When I asked Scott why the three foot hole in our yard had magically re appeared he told me that "You're smart, You could put a garbage can over it". Both men said their guarantee for work was that they had been in the business for 35 plus years. We now have to find another company to check the work and make this right. We didn't want anything for free. In the unfortunate event that a second leak did arise, we would have dealt with it. As customers and not plumbers ourselves, we just wanted a thorough explanation with pictures and a willingness to back up the satisfaction guarantee. SAVE YOURSELF THE STRESS AND DONT USE THESE GUYS!!!