Regarding Doctor Terry Kim: First visit I was left in a room for 45 minutes before Doctor Kim came…read morein. He said they were short staffed and didn't apologize for keeping me waiting. Second visit, I walked out two hours after my appointment time. Here's the thing. They know they're short staffed but they book patients anyway. Dr. Kim is maximizing his practice's revenue at his patients' expense. My scathing review could have been ameliorated had someone bothered to manage my expectations. How about communicating timelines to patients? Dr. Kim's speciality seems to be patients with nothing better to do than wonder if he ever came to work that day. We all deserve better.

The worst place to go. Please avoid if u can or be prepared for at least 2 hour wait followed by…read moresub par care. Not even worth the specialist copay They just pile up patients for just 5-10 of dr visit which is really subpar. Optometrist can do better job at Costco

I visit the office often as I have macular degeneration. Doctor Kumar has treated me for cataract…read moresurgery, laser surgery, and 3 years of macular degeneration. He is the best and most knowledgeable and professional. I will not go to another doctor. He is always pleasant, and takes the time to answer my questions without rushing me. With my eye sight being ultra important I leave his office knowing I received the best eye care. His staff from the receptionist to the nurses are friendly and caring. I can't imagine anyone feeling otherwise unless they are having a bad day and rate CRI poorly.

I had cataract surgery at Carolina RETINA INSTITUTE with Dr. Kumar. I was very unhappy with the…read moreresults not real happy with the office demeanor. Overall, I would not recommend them to anyone you have choices and where you go go to Duke instead.

When my last optometrist dropped the insurance I carry, I was not looking forward to having to try…read moreto establish care somewhere else but this place made it seamless and easy. They take more insurance plans than most places in this area and their provide exceptional care It took a few weeks to get in but the exam and fittings are a well-oiled machine with the doctor doing all the testing and exam instead of a tech which was nice. Dr. Sykes is very personable and attentive. He was able to find the right type of contact lens for reading and distance so I don't have to wear my wear my readers on the top of my head anymore. My husband goes here as well and they were very patient with teaching him how to use contact lenses. I like that it's smaller and patient-focused-not like the huge doc in a box places. I'd definitely recommend if you're looking for a place for all your eye care needs.

I had an older pair of eyeglasses that needed a new stem. Due to pandemic restrictions, I was asked…read moreto leave them in the dropbox right outside the door. Within an hour I received a call that the repair was complete and the glasses were ready to be picked up. Not only was the repair prompt (and a lifesaver), it was free of charge. Based on this experience with Chapel Hill Eyecare, I would say that they are an excellent member of the local business community and I will definitely consider them for any future vision care needs.

I went in and they took a million pictures of my eyes and I waited to see a Doctor in this room for…read morelike 25 minutes. He walked in and did a 50 yard dash. He Sid there was nothing wrong with my golden flashes and stayed 5 minutes and left. I think he could've had a better bedside manner and spent time explaining why I was having flashes. The employees were all very nice but I felt like I was in an eye factory. I guess I'm spoiled because I receive such excellent care at Wake Med and my doctor spends a great deal of time with me.

SUPER EFFICIENT My…read morevisit to NC Retina Associates was THE MOST organized and professional medical appointment of my life! Everything ran smoothly and every staff person with whom I interacted was personable and informative. I was able to have a laser procedure the same day; without having to make a separate appointment months out as is usually the case with other providers. I HIGHLY recommend this practice and especially Dr. Thordsen. Para mis amigos latinos, el médico habla español!

The best experience I had today. It was my 1st time to this practice to get my eye glasse…read moreprescription. They are very courteous from front desk Serena, to Chris who did my eye computer exam. I really I want to highlight and give extra special kudos to 2 amazing people I met who took care of me. Dr Taylor - she did my eye exam and she was so thorough going through every piece of information, checking my eyes and giving me every possible options to make sure I have prescription for both glasses and the contact lenses and she was very quick as there's a lot of light that goes into eyes while examining, so that she recognized while checking Vonne - the best and the most humble and courteous, and with the highest patience person I met there. I was a little bit disappointed with my out-of-pocket for the lens prescription. However, she took time gave me a special glasses to wear in order for me to go over the bill. Explain me every single line item and help me make the decision purely because of her courtesy I end up paying and getting that prescription. If I can give her some stars, I would definitely give 10 STARS

So, I complained about this MyEyeDr a bit ago. As a result they told me to reach out to them to…read moreresolve the issue. I spent a good bit of time with them on the phone, during which they promised a full refund. I paid $83 out of pocket. Guess what they refunded me: $1. Please don't go to the eye doctor. They are unscrupulous and should be put out of business. Needless to say, they don't even deserve one star. If I could give a negative I would, because they are unethical.

I was due for an eye exam and this office is conveniently located close to my house. Getting an…read moreappointment as a new patient was pretty easy and I was able to head in around two weeks after calling. The waiting room is spacious and I didn't have to wait long at all to be called in for my appointment. Dr Joyner's assistant was friendly and got the check-in process going. Dr Joyner himself was friendly and did a thorough eye exam. Overall I have no complaints and would head back in in the future!

From the owner: Specializing in: - Physicians & Surgeons, Ophthalmology…read more- Physicians & Surgeons

Dr Kelly is a very nice and experienced surgeon. However the office mgr is difficult to connect…read morewith and gives confusing information. My father's had a very difficult time getting direct and consistent answers, making him nervous to proceed with his cataract surgery, which he really needs.

I would not recommend this eye center. The lenses for my cataract surgery were not correct. Six…read moremonths later they are promising to correct it but have done nothing. It is difficult to reach anyone.

I had surgery there. Paid out of pocket and the dr didn't listen to what I requested. I'd never…read morerecommend them and don't want another surgery. Buyer beware!!

Excellent establishment for self care and improvement. Dr Gregg is an amazing doctor and person…read more Her work is amazing!