Debbie hemmed my wedding dress and she was amazing to work with. She was so fun to chat with and I…read morewill definitely go back to her for any dress alterations I require in the future.

I cannot recommend Debbie enough. Debbie is a wonderful person to work with! I reached out to…read moreseveral places asking for quotes and explained what work my dress needed. Her pricing could not be beat by any competitor. I loved her honesty throughout the whole process. Planning a wedding is stressful enough and she made the alteration process so easy and stress free. I really appreciate the text messages she would send me to let me know how the process was going. Thank you Debbie for all that you do for your brides!

Worst place to go to. When I got my tux the shirt and pants were wrinkled and I was out the state…read more He gave me a half apology.

This shop not only is for tuxedos but also a dress shop(Mariposas Boutique) I came here for a…read morepetticoat rental for my daughter's Sweet 16 dress. They had the hoop kind in store which is not the one I wanted so they went above and beyond and ordered me a new one. Do expect to give a deposit to hold for the day needed and pay the remainder on pick up date. They do allow you to pick up 2 days prior to your event. Great staff. Only little detail is that they don't call to remind of pick up so you must put a reminder on your phone. Other than that they are great!

I was referred to Lulu by a coworker who had recently gotten her wedding dress altered by her and…read morecould not have been happier to have had the opportunity to work with her for my wedding dress alterations. Lulu has great attention to detail and her craftmanship shines through her work. My dress came out perfect!! To top it all off, she is an amazing human and person. We spent a lot of time simply talking and sharing life experiences. I recommend her 100% to anyone looking for alterations!

First things first, Lulu is a wonderful human full of passion for her craft. I couldn't praise her…read moreenough. She recrafted my mom's 80s dress to perfect fit body and my dream dress. The quality of her alterations is top notch.

Horrible customer service. Management is rude. I asked if they price match to their website and the…read moregirl told me that she would go check with the manager. She came back and said that they do. I waited in line, went to a different girl checking people out and when I told her about the price match the girl said I don't want to do math and went and got the manager and then the manager said they don't price match. What???

SLOWWWWWWWWW!!! This Hot Topic is so slow. The cashiers take forever with all customers. They are…read moretrying to push sales. I know that comes from management, but they have the customer at the register and then tell them "if you spend $5 more you will get this (whatever it is)... " then the customer leaves and starts shopping around the store to spend that much more. They don't take more customers. A lot of the time these are kids. They don't understand what you're saying. These one kids kept thinking she was telling them to pick a shirt for free. Huge line is forming and they are still waiting for these customers to come back to the register. It's ridiculous. Thank goodness one kid who was waiting for her friends to come back told the cashier to take the next person in line while she waited. Which was us. This is what they should do all of the time. When I got up there, of course she was trying to do the same thing to me. She asked, I automatically said no. She kept asking. I kept saying no. She was like, if you spend this you can get a $15 coupon or some amount. I said, no. Wouldn't you know it, once I paid and was leaving she said "oh I forgot to give you this", same coupon and I didn't spend anything extra. It's slow, this store is always slow. I understand telling people about the promotion, but each customer takes like 10 mins if not more. They need to figure out a better way to do this.

this location was actually a great place diamond in the ruff. they've been in business over 12…read moreyears great service and selection is unlimited since they did their own alterations so they can customize anything, like most places however this is in house. Values seems very reasonable they have great packages.

I was in to purchase a quinceria dress for my niece and organize a quiencearia for her as well…read more Carmen is so patient and knowledgeable. Was even willing to alter the dress to give it longer sleeves. She ordered a custom bouquet for her as well! Manny was polite and helpful with all the tuxedoes' information and styles. I definitely would go back.

Justine, my stylist, is truly amazing. From the moment I started my appointment, she made me feel…read moreso comfortable, confident, and beautiful. I came in with a very clear idea of what I wanted, but she encouraged me to try a dress she picked--something completely different from my original vision. To my surprise, I fell in love with it. That's how much I trusted her eye and her care: I actually went back after choosing a different dress and ended up saying yes to the one Justine picked for me. Her professionalism, kindness, and ability to really see what works for you made all the difference. I am so grateful for her and couldn't recommend her more to any bride looking for an unforgettable experience.

I am beyond disappointed with the predatory sales tactics used at this boutique. I am getting…read moremarried outdoors this July and explicitly told my stylist, Justine, that comfort was my priority. While I liked one dress, I told her I had four more arriving in the mail and wasn't ready to commit. Justine then pressured me into a "buy now, return later" scheme, claiming it was the only one in stock and brand new. I asked point-blank if I would receive a full refund, and she explicitly said yes. When I returned to the store, management hit me with a $50 restocking fee they never disclosed. This is a "trap" sales model designed to lock in commissions through dishonesty. Between the poor selection and the pushy, deceptive communication, this shop is not worth the stress. Save your time and money, order online from a reputable brand that actually respects its customers.

Came in looking for a suit for a wedding. The next day was super helpful. Something that I wear…read more Grateful that I found this place and definitely will be coming back for more.

I'm actually shocked that this place has such good reviews. Also not shocked since I was promised a…read morediscount in exchange for a review. TLDR: Dress has sloppy and downright lazy alterations (see photos attached for their work so you can judge for yourself) The owner Shaker is condescending, rude and doesn't know how to run a business. I was initially quoted $75 for a hem but was told it would be $60 if I left a review. I come back the next day because of the price, location, the good reviews, and his confidence that he could do a good job. (Yes I do my research on the area before giving my business) I gave his associate the dress and let them know I needed the dress by October 27th which is a few weeks before the wedding. I told him I wanted the dress on that date just in case I needed more work done. I was assured that "this is an easy alteration and it would only need a day to work on it." His words not mine. I come back on the 27th and I'm noticing that the stitching on the bottom is completely wonky, lopsided, and some parts aren't even stitched correctly. (see attached photos and make your own conclusions. The work speaks for itself) I wish I had said something but I was trying to be ok with it. I show my friends the alteration and everyone has the same WTF expression at how bad the dress was. When I called, Shaker blamed a new employee and told me to bring it back. (Ok sure but this is YOUR business, YOU need to do quality control.) At the shop, he dismissed my concerns and acted annoyed when I said the entire hem needed redoing. I show him photos while he's looking at the dress and I tell him " I don't even know what's wrong with this (pointing at the stitching)" and he condescendingly tells me "yeah that's a stitch". Yes I know it's a stitch but why is it all zig zag and uneven? He tells me that this "is an easy fix" (his words again not mine) and they will fix the spots he sees. The whole bottom of the dress is messed up and he's trying to take the easy/lazy path out AGAIN. I tell him no the whole thing needs to be worked on and he grudgingly agrees and says ok but it's going to take some time. Once I get home I realize he said SHE will work on it. I call him and tell him I don't feel comfortable with the new employee working on my dress again if that's her idea of good work. I'd rather get a refund and get my dress back and go somewhere else. This is when he starts to raise his voice. The gist of our conversation: 1. Shaker: I'm working on this dress twice without charging you again and you already want a refund? (I just dropped off the dress again a few minutes ago so no work had been done yet. Also he's only working on my dress twice because HE messed up NOT because of something else needing alteration) 2. Shaker: You were the one who haggled for the price. (I didn't do any haggling. If me trying to leave the store after politely declining and him lowering the price as I'm leaving is haggling, then sure.) 3. Shaker: You should have looked at the dress before leaving. (Blaming ME for HIM not doing his job. I did look at the dress and tell him how bad the alteration was... but that's also YOUR job. It's YOUR business) I let them "fix" it anyway just to move on. I pick up the dress today (10/29) and it's... better. The stitching is more even but it's jaggedy and I'm noticing parts where the stitch doesn't even go through where it's supposed to go. I'm also now noticing new stains on the dress. (This dress is brand new with the tags on and has sat in it garment bag since it was received in the mail) Overall: The workmanship was poor, the customer service was unprofessional, and quality control seems nonexistent. I would not recommend this business.

I was in a pinch time wise for a wedding. I found a great dress for a really good price but it was…read morejust a little too big up top. I figured I would see if I could have it altered, I called around a few places and a lot of them were either too busy or taking appointments for the following week. I only had a few days before I left town for the wedding. Cruz Tailors said they would see and could do a rush order for an added fee. I came in paid and picked up in two days. I loved the way it came out and the fit was so much better. I felt more comfortable enjoying myself without being nervous my dress would fall. Would come back and they really seem to know what they are doing. I can't say for sure price point wise if it's lower or higher but I believe it was very reasonable for what I needed as well as the speed. It's easy to find in the heart of the downtown area just a little away from the Main Streets. Street parking but there is a lot close by if you need to use it. Very convenient and right off the freeway. The staff were very friendly and accommodating. I will say for bigger jobs you want to give them time and yourself. My alterations were fairly simple and minimal just as an FYI. Would come back again and I have a few items I need altered in my closet.

Had a couple pairs of new sweat pants tailored to my waste. The quality of their work is very good,…read moreespecially for what I was charged. I recommend this business for tailoring needs!