I have hired Dunedin Plumbing three times in the past year. I have been nothing but pleased with my experiences. The expertise of the technician and the way he has explained our plumbing issues to me is 5 Stars. Plumbers are expensive and plumbing issues/water is no fun. However, Dunedin Plumbing has fixed all of my issues in a timely manner. I have no complaints and will use them again. read more

Ronnie a went above and beyond we had a clogged drain line called Dunedin at 830 am and before nine Ronnie from Dunedin was here He did a perfect job. Went the extra step cleaning up and gave us a very fair price What more could you ask for? I will definitely call if I have plumbing issues in the future read more

Would give zero stars if I could. Worst plumbing (if you want to call them that) co ever and VERY unprofessional! They will come out, fail to make the repair and still send you a bill. Steer very clear of these people, you've been warned! read more

They are reliable do a good job Not perfect That's why 4 stars it mostly depends on the individual plumber that they send Sometimes not an actual plumber read more

Josh did a great job installing our new water heater and explained everything he did and why he was doing it. We called and left a message with the answering service on Saturday when we found our old one was leaking, and they called us back first thing Monday morning and were out here doing the job Monday at noon. He called to let us know when he was on his way and was right on time. Far better than the other two plumbers we've used in the past. Heartily recommend them. read more

I'd like to thank Mike A. of Dunedin Plumbing. While insurance companies often do a number on homeowners, it was nice to have a honest technician come in and tell me that the truth of the matter was that the repair was completely unnecessary and he was willing to provide his findings on the service call invoice for me to submit to the insurance company. Many other plumbing companies would've gladly ripped out my wall and took me for a thousand dollars, he was able to show me why it was unnecessary and provide the insurance the proper documentation to get the issue resolved! Thank you Mike A! read more

We called them, they came, we told them what the problem was: we had poor water pressure when we turned the hot water on in our kitchen and shower. The guy said he gets these calls all the time and it was due to clogged faucets/hard water, never checked our hot water heater. he cleaned one faucet out, said there was nothing wrong with our shower and told us to go buy a new shower head, charged us $85 for 15 minutes of work and did not solve the problem. We woke up the next day with no water pressure and no hot water, we called another Plummer from another company, they came and discovered in no time the heating element in our tankless hot water heater had burned up several days prior and basically exploded in our water lines causing the debris to clog the previous shower head as well as our new one. Thank you Dunedin pluming for nothing. If I could give you no stars I would. read more

Buyers beware! This outfit is a total sham. They insisted I give them a credit card over the phone to come out and bid a small job for me. I complied. They called me while onsite with their bid. Their bid was 2 1/2 times what another outfit had quoted me. I wanted to tell them to go pound sand but instead, I told them sorry, too expensive. Two weeks later they charge my credit card $99.00. I called them and asked them what that was all about and the telephone operator tells me that they have a minimum service charge of $99.00 for the first 20 minutes and tough luck to me. I then spoke to the owner and his response was "too bad, this is the way it is." As he hung up on me he told me to "have a nice day." When I made the appointment, they never mentioned anything about charging for an estimate. Until now, I've never ever been charged for an estimate from a plumber. Today I went to their office to discuss this matter with the owner who would only give me his first name "Glen." I asked for his business card and he said no, get out of my store and then he proceeded to call me a "schmuck." I promise you, I did not provoke him in any way. I just asked him to refund the $99. Being Jewish, I knew what the word "schmuck" means. I asked him he knew what word meant and he refused to answer. This is one anti-semite outfit you want to steer clear of. read more

A company I have used since I moved into my house 28 years ago. I kept using them as I thought some of the techs were good but at times had to oversee the work to make sure they were working. They charge by the hour and need to make sure they are actually working. They will never give you a quote to do the job. This last visit was a price gouge. Americans wonder why inflation is high look no further than this. They show up without any equipment to perform the job(jack hammer). They do not get started until 52 minutes later while just sitting around when a shut off valve could have been done. Another tech arrived an hour later to charge double for a 30 minute install. I have Ring video proof as well as other cameras showing what went down. Some unprofessional by the name of Jim had said to send the videos/pics of times and he gives you bogie email addresses not once but twice. Lost a long time customer but that is the new American way-poor work ethic and absolutely no customer service. Not worth my time anymore. Karma..... read more

I was quoted $135 for first 45 minutes and $39 for each additional 15 minutes; agreed to. They sent two plumbers and billed me at twice the quote! $135 per plumber for the first 45 minutes, and $39 per plumber for each additional plumber! The bill I received was for $275 per hour for plumbers! That is not what I agreed to when placing the service call. They chose to send two plumbers, not my request. I will NEVER use their services again. I told the office when I called as much and their response, was OK. read more

We just replaced our old water softener with this company and they are fair, quick, professional, and also answered all of my questions politely. We've used this company before for other plumbing issues and they have always been nothing but professional. Jim is an excellent plumber and I would recommend this company to others. read more

#ShoutOut to Jesse & Jeff with Dunedin Plumbing Inc. for your fast, professional, friendly, and superior service today! Because cold showers are not enjoyable at all, and our family supports #Local #FamilyOwned #ServiceProviders who provide exceptional service in our community! #ShopLocalForGood read more

Dunedin Plumbing - Dunedin Plumbing Saves The Day! Much appreciation to Jeff & Jesse for your friendly, professional, and superior service! #ShopLocalForGood - Plumbing Near Me - Dunedin, Florida

Came out on a Friday for a slow draining sink. Spent 45 minutes snaking it. Paid $170. Had to call back Saturday morning because it was still draining slow. Did not get a call back until Monday. They came back out. Spent 20 minutes and changed another $78. For a job not done two days before. read more

Awful, sewage backup, water in the house, both bathrooms, city came first, said it was my pipes not the city ( they were nice and seemed knowledgeable and got here quickly ) and Dunedin Plumbing couldn't find a blockage, diagnose or fix the problem. They didn't even bring a camera scope. All the while the guy snaking the line is complaining he didn't want to end his week coming in contact with sewage. As if the situation wasn't awkward enough. Umm, maybe choose a different line of work then? Like a bakery? WTF. Now there is sewage water not just clean water INSIDE my house and I have to literally use a neighbors bathroom until I can get another company out here. And it's Friday afternoon (overtime). read more

evan was knowledgeable and a kind soul, I appreciate his ability to explain the problem and fix.

Dunedin Plumbing told me a week ago that they would be out to run a camera in our drain system, which had clogged, sometime today. They said they would call and let me know, before coming. Neither happened. What is it about certain trade companies that think and act like it's okay to lie to customers about calling back and not showing up when they say they will? read more

Update: 5/17/2020 we had a major leak with the toilette they installed. Didn't know because the water was leaking to the first floor area. Our ceiling caved in because the wax ring didn't set right. Called them on 5/16 and told operator we needed someone out as soon as possible. No one ever called me back. On 5/17 I called in the AM again. About 15 minutes later I had someone calling me back rudely telling me my toilet is not an emergency. Also told me they don't warranty their work so I need to expect to pay at least 350.00 for them to come out. I needs this fixed so I told them to come out. Guess what. They never came or called. I landed up having to call another company to reseat to toilet. Stay far away from these people. I've used them twice because they are very familiar with our condos as they do most of the repairs. Because of that reason only I called them. First time was related to a shower faucet and bathroom sink faucet that were old and not working right. I pre bough the supplies I wanted them to use to replace. I had to be at work so my mother who is elderly was there to let them in. Somehow they talked her into letting them rebuild our old junk telling her the we would be able to save all this money by returning our new supplies. When I got home and saw they charged 350.00 to rebuild 1990's faucets I was shocked. Why would anyone want that when I had brand new good stuff sitting right there for them. Second time I tried again. Toilet repair. Of course they said I needed a new toilet. Again not home so I gave the okay. I am fine with having to buy a new toilet. However, they charged 450.00 for some toilet brand that no one has ever heard of. Gerber? I thought that was just baby food. Cheap toilet that doesn't even have soft closing lid. I will not use these guys ever again. They use cheap stuff and bandaid your plumbing so it won't last. I guess I know why our property has constant plumbing issues.....they are the ones "fixing it". read more

Anybody (Dunedin Plumbing) who charges you money ($125) to tell you what they want to do (their so-called expert plumber) to / on your property pertaining to the repair and not what you want done / request to be repaired is a company you need to avoid ! Find yourself a reputable plumbing company that offers free estimates and listens to your request ! It will save you your hard-earned money (instead of throwing out the window) and headaches down the line ! A customer NO MORE ! read more

I did my kitchen over in 2020. Dunedin plumbing installed my kitchen sink. I noticed the flange around the drain was loosening and lifting up. I called Dunedin plumbing and told them what the problem was and made an appointment.t They sent somebody out who didn't know what he was doing and just told me how to keep it clean. So I went to pelican sinks where I purchased the sink and showed them what was going on. They told me that the plumber should've taken out the garbage disposal tighten the flange and put the garbage disposal back in. I called Dunedin plumbing and told Scott what was going on. I asked him to make an appointment and to send out a different plumber. Well they sent out the same plumber I had to show him what pelican sinks had told me to do and he did it but he couldn't finish it. The first visit he charged me a $ $125 and the second visit he charged me $149. I think if the plumber had known what to do on the first appointment he wouldn't have needed to come out the second time. read more

Fantastic company. We have used them several times. They quickly discovered our leak and provided fast resolution. Highly recommend.

Dunedin Plumbing is the best. They are always there when you need them. On time, efficient and quality work. Our service today was performed by "Stone" and he was excellent! Their prices are fair as well. read more

I first want to say ditto to Tim S review. I called Dunedin Plumbing figuring they are reputable and I like doing business locally. However, I already knew I needed a new water heater and did not need to pay $145 to tell me I needed a water heater. First he gave me outrageous quote for a new one. Upon discovering that my existing water heater is still under warranty. He called the office but they would not go to get the replacement for Bradford White. I got some kind of story that they had warranty replacements before with Bradford White and did not get paid. I think they did not want to bother and that was a lie. Dunedin plumbing also stated on my invoice that the customer cancelled, which is also a lie. You are the ones that would not perform the service I requested which is to get the water heater under the warranty. I called two other plumbing companies who had no issue honoring my warranty. All they had to do was go to Ferguson plumbing to pick up the Bradford white. They are the ones that deal with the warranty. The other two plumbing companies were outraged that they charged a service fee to do NOTHING. I will never call Dunedin Plumbing again nor will they every get recommended. SHAME on them. read more

Gouged me to clear a drain, charged me $600, outrageous! That's about 2-3 times what most other plumbers charge. Tried to argue with them about the bill and got no where. Avoid at all costs! read more

To my dismay, discovered service to my house dumping water from the ground. Called Dunedin mid-afternoon and a crew arrived within the hour. A section of pipe was replaced and new fittings installed within an hour of their arrival. The work was done quickly and expertly. Kudos to Tyler and Kirby for a job well done. Congratulations to Dunedin Plumbing for displaying a high level of professionalism! read more

This place is TERRIBLE. They damaged my shower, refused to fix it and overcharged me! When I called to speak to the owner about this, he was extremely unprofessional and didn't call me back as he said he would. I don't usually write reviews like this - especially for a small family owned business- but after what I went through- I felt it was my obligation to WARN people. Anywhere else would be better than Dunedin Plumbing...anywhere. read more

Poor, poor customer service. At time water heater install it failed city inspection. Four disrupted days to get it done. One day for first install, one day for first city inspection (failed), another to have Dunedin fix and then another for second inspection. To make it worse, less than a year later heater stops working on a Friday. Called and got Charlie on the phone who wants to charge time and a half to come out. Considering how much time we had to spend with the poor install, you would think they would accommodate. Nope. They believe their time is worth more than everyone else's regardless of the poor service they provide. It's a shame really. You try to give your business to a local company and are treated no differently -- maybe worse-- than what a chain would. Dunedin Plumbing doesn't deserve to ride those coattails. Poor customer service combined with an owner who doesn't seem to care= do not recommend. There are too many plumbers to choose from to have to deal with these guys. read more

This review is another review not based on service, but the numerous reviews this company has for a driving record. Was tailgated by one of there vans, until the car in front of me had to make an emergency stop, do to someone pulling out in front of them. The DPV flew around my car almost side swiping me and the car in front of me. The DPV then cut the car off in front of me and the proceeds to tailgate another car. I understand it's Christmas time and traffic is bad, but this is totally uncalled for and someone could have gotten hurt. Being late to a job is not worth someone's life! read more

Because the owner (Scott Wallace - yes I know how to use reverse phone number lookup) did not get my business due to his high price quote, he threatened me with calling the city to verify my permit! DO NOT USE THIS BUSINESS!!! read more

I got ripped off big time by Dunedin Plumbing and got no satisfaction when we tried to get an agreeable settlement. The problem was I could not identify the brand of our kitchen faucet. There were two plumbers from Dunedin Plumbing on the fourth floor of our condo building; we live on the second floor. I called and talked to Charlie and asked if one of the plumbers could stop by and look at the faucet and let me know the brand. Then I would contact the manufacturer and get a new spray piece; it was the spray piece that was leaking. I explained to Charlie that my eyesight is not great and that I just could not find the name of the manufacturer. Charlie said that he was not able to accommodate me. He would have to write a ticket and schedule an appointment. He did not tell me how much it would cost to have a plumber come to my condo. I agreed to these conditions because the faucet was spraying me every time I tried to use it and the spray attachment definitely needed to be fixed. Mike came to my condo and said that the charge for the service call was $99. I considered this a large amount but needed to find out what kind of faucet it was so Mike came in, checked out the faucet and told me it was a Moen. He also gave me a 1-800 Customer Service number for Moen and said that they would send me the replacement free of charge. As it turned out the number was wrong; there was one too many digits (1 800 Call Moen instead of 1800 Buy Moen.) With help from google I eventually found the correct number. After Mike was gone awhile I called Moen. The person I spoke with asked me several questions about the faucet: look here, check there, etc. and then told me the faucet was not a Moen. She suggested it was a brand carried by Home Depot and I went through several phone calls and emails with photo attachment before Home Depot told me it was not their product. I then contacted a handyman who showed up with a flashlight and located the American Standard brand name on the faucet handle. I ordered the spray insert part online; it was not free -- I paid for it. When I contacted the Better Business Bureau and other consumer help agencies to act as my intermediary with Dunedin Plumbing and get me a refund of my $99 service charge I was stonewalled. Scott Wallace defended his company's indefensible service charge of $99 for NO SERVICE and bad information. Is this the type of business you want to deal with? If so, be prepared to be outraged. read more

I had a pipe leak in the guest bathroom and scheduled Dunedin Plumbing to repair the pipe. They sent Bob and an apprentice. Bob had the young man perform the repair. They cut out a small section of the pipe. The next day I woke to find water outside the guest bathroom the pipe was leaking from the area that had just been repaired by Dunedin plumbing. Called them right away where they told me that the plumber will not be able to address it till much later in the day. They did finally get the plumber Bob back to repair it. He claimed the leak was not from his work but a new pinhole an inch away from the original. Here are photos showing that the leak was from the area they soldered. Due to all the water I had to have a water remediation team come and dry the floors and walls. I contacted Dunedin Plumbing (Scott and Jim) to get them recognize or take responsibility for causing the damage cover the costs of remediation. The owners Scott and Jim were very rude denied responsibility and hung up on and said they were done with me. Do not use them as everyone else has said they do not stand by their work. They are very rude and have no customer service. read more

I highly recommend Mike A. Mike was prompt, friendly, courteous, professional and came masked. He answered my many questions. Mike knew just what to do and didn't waste any time. He was terrific. When additional heavy equipment became necessary, Mike called in Steve. Both men then worked together solving a difficult problem. Steve was also very courteous, friendly, wore a thick bandana mask, and also answered my questions. Everything was cleaned up to the point that you wouldn't have known any work was even done. Worth their rate, which I thought was a good value. read more

We had a leaky shower faucet and they failed to fix it correctly. We ended up hiring a handyman to finish up Dunedin Plumbing's work!

I requested a quote from this business. They got back to me pretty quickly. They said for $95 they will come to my home for 45 minutes and work on an estimate of what I need done. After the 45 minutes is over they charge $25 per 15 minutes. Excuse me!? I don't understand this. Example : tattoo artist, lawyer, dentist, flooring/window installation, etc... = free consultation/estimates. I continued looking for local plumbers (not the Big Box places such as McDonalds) and found some that do not charge a trip fee or an 'estimate' fee. You get more customers with honey... treat people with respect and don't try and take them for their money. That is how loyalty to your product is gained. I will be doing my business elsewhere, sadly. I really wanted to stick with down-home local. read more

Started on Friday early afternoon with me calling for a plumber to unclog a toilet. The receptionist informed me that all techs were busy but I could get someone later that afternoon but they would have to charge me more due to evening rates. No issue from me I just want my toilet unclogged. The tech showed up later in the afternoon and after looking into the toilet climbed on the roof and begin to snake the line. After a while he indicated that he needed another part or attachment for his snake and tried calling some of his counterparts. He indicated that he would leave an go get the part he needed. Later that evening he called me to tell me he was not having success getting in touch with anyone and was stressed out because of it. I said that if it would make his life any better he could come back in the morning or if necessary I was willing to stay up as long as necessary to get it done that night. He said morning would be better. I asked what time he would return. He said he'd be back between 7:70-8:00am. It is now nearly noon and still not word from him. I called his number multiple times this morning and even called his office. His office told me to simply wait. I am a patient person but believe that a commitment is a promise to fulfil an obligation. Each time I spoke with a live individual the interaction was polite and professional. However not one person did what they said they would do so it is clear that customer service is not a priority. Or perhaps they have grown so large that they no longer know how to handle the growth. Either way if it were my company we would immediately discuss employee empowerment. read more

Be aware when you call for a service, they send you a plumber and a helper, you'll end up paying close to $200 an hour. What a scam. One star is one too many. You deserve no stars !!! read more

Had a broken hose faucet and when I called (around noon), we had to schedule the repair for the next day. Then, much to our surprise, Cole from Dunedin Plumbing came a knocking at our door at 2 o'clock. Within an hour and a half, he had the complicated fix taken care of and the hole in the wall patched. We're very happy with his work and Dunedin Plumbing. read more

Excellent response. Showed up on time. Wore mask and did an excellent job. Evan did the job and made sure all was working properly before he left. Great Job!!! read more

Shawn did a great job for our latest plumbing issue. We've had them out to clear drains and find leaks and we've always had a good experience. read more

The company repaired a crack pipeline that connects to the water hose March 2018. The plumber showed up very promptly as this was on a weekend. This past weekend I had the same issue, where the pipe was cracked. The plumber Chip was excellent. It cost me 290.00. I called the Company this morning and was told the warranty is only good for a year. I'm don't think that was very good customer service and that they stand behind their work. I would not recommend this Company. read more

Very expensive for poor workmanship. Got red tagged twice because they couldn't dig the trench the correct depth ( standard depth for this type of job in all of Pinellas County). Took full week, 7 days , to do a 2 day job. Very disappointed. USE AT YOUR OWN RISK! read more