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Dunkin'

2.9 (211 reviews)
Open 5:00 am - 6:00 pm
Updated 2 months ago

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Recommended Reviews - Dunkin'

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Sourdough Breakfast Sandwich and Hash Browns
Rich B.

I live very close to this Dunkin' location and have been a regular customer since it opened. The food is consistently what you'd expect from Dunkin'--and most of the time, it's made well. Today, I ordered the Sourdough Bacon, Egg, and Cheese sandwich, and it was excellent. The $6.00 meal deal, which includes the sandwich, hash browns, and an iced coffee, is a great value. We also added some Munchkins and a Sausage, Egg, and Cheese sandwich. Overall, the food was very good. That said, I do want to offer some honest feedback about the customer service experience. While I believe the staff are doing their best, there seems to be a lack of proper training and coordination. On several visits, I've witnessed employees openly arguing with one another about helping customers and each other. One specific young woman (today 5/11) stands out--not for her service, unfortunately, but because she often raises her voice at coworkers, customers, and even delivery personnel from services like DoorDash. There also doesn't appear to be a smooth system in place for managing orders. When the store gets busy, it feels quite chaotic and becomes dysfunction junction. This morning, for example, the employee at the counter seemed overwhelmed and was shouting at guests to use the kiosk, saying things like, "We're too busy to take your order--use the kiosk." She was also dismissive when customers asked questions, though she would sometimes answer questions directed at others. This location has a lot of potential. It gets steady business, and with the right staffing and a focus on customer service training, it could really thrive. I hope management or the owner sees this feedback and considers investing in better staff development. A little guidance and structure could make a significant difference.

Chocolate cream donut
Mako O.

This place had such bad and slow service. I can't believe 3 people had to take care of one customer about a complaint for an Ubereats order. Only 1 person was talking and the other 2 were just standing and watching. The other two could've had helped the other customers orders. Also the donuts were meh. I ordered a chocolate cream donut but there was literally only a teaspoon of cream in it. I thought biting into it more would have more cream but nope! They are very cheap and putting the chocolate on top too. I'm never coming here again.

Jannette R.

Located Right off Jackson street in Hayward. Friendly & helpful staff. Takes a little bit of time when you order drinks so patience is key. Or use the Mobile order app and get points. Arrived prior to closing to pick up a TGTG and such a good deal for a dozen.

These are NOT sprinkles
Jessica n.

Came in around 4pm on 08Dec2025 to pick up 2 surprise boxes. Employee was in the back, saw me and went about their business. That's fine, I'll look around. I'm super excited for some donuts but then NOPE, flies all over INSIDE the class display.

The Sabrina  espresso
Erica T.

Valentine's Day drew me to Dunkin', lured by their heart-shaped donut promotion and a Sabrina-endorsed iced espresso oat latte. I braved the hype and made the drive. While the staff was undeniably polite, my donut dreams were quickly dashed. I bit into one of the heart-shaped treats, expecting something delightful, only to find it filled with custard. As a dedicated donut lover, this was a major letdown. We did grab a blueberry cake donut, which thankfully was yummy and delicious. It's rare for me to visit Dunkin', but the targeted ads worked their magic. Word to the wise: if you want the best selection of donuts, go early! We arrived around 4 p.m., and the pickings were already slim. PS do you see all of that ice in my drink?

People waiting to order/ floor dirty/ sitting area blocked off
Trenise L.

Gave this location another try and yet again disappointed. This store needs more training. I walk in and it was so many people waiting in line just to order and nobody in sight. The pick up ordered wasn't even place in the correct spot. The guy in the back didn't even peak up front to greet or say he'd be out in a minute or anything. All the seats in the store was on the table so you can't even sit inside. The entire store was dirty. But to my drinks I asked for light ice and they both was filled almost extra ice and on top of that the matcha tasted nothing like matcha. I get this order all the time and it taste spoiled. Maybe the milk was old but I had to throw it away bc it was sour! Paying almost $9 for a drink just to have to throw it away is wasteful. The refresher was just ok very artificial taste, but also mostly ice when I asked for light.

Entrance
Tiffany A.

I've grown to love Dunkin drinks. I'm not the biggest fan of their donuts, but their drinks are great. On the sweeter side compared to other coffee shops. I recommend gettongettong the app and ordering ahead. Keep a Lookout for their deals!

Flies on the donuts

Disgusted. I was looking forward to getting my usual coffee roll when I noticed a swarm of flies hovering about the donuts. I of course didn't get any but I'm writing to warn others of the concerning lack of hygiene. DONT GET THE DONUTS! Service was fine otherwise.

Too good to go
Brandi P.

This location truly doesn't get enough love or traffic, but with mobile ordering it's my go to! Got a Too Good To Go order from here $5.99 for a dozen donuts (still fresh)...it's a great deal!

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4 years ago

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6 years ago

Donut holes were dry and stale. Iced coffee was watered down and just nasty! Dunkin donuts is way overrated!

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4 years ago

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5 years ago

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Tina R.

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6 years ago

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6 years ago

FYI all. The news articles all over are incorrect. They are NOT 24hrs. Closes at 10pm

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Tina R.

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5 years ago

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6 years ago

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5 years ago

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Tina R.

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6 years ago

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6 years ago

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6 years ago

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6 years ago

In any business number one item beside the quality is service and you will find out in this store Thomas Hill is the one ask for him

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6 years ago

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6 years ago

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4 years ago

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4 years ago

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6 years ago

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5 years ago

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6 years ago

Delicious. Decent pricing. Newly opened. Nice staff. What else.... just good service

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6 years ago

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2 years ago

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6 years ago

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6 years ago

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Tina R.

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5 years ago

First time visiting this morning! Shoutout to the Saturday morning crew! See y'all soon

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6 years ago

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6 years ago

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6 years ago

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5 years ago

Extremely slow service in the am. These employees do not know the definition of working with a sense of urgency. Terrible

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Page 5 of 6

Ask the Community - Dunkin'

Do they serve avocado toast at this location?

Yes we do.

What is your phone number?

Hello Gladys, our number is (510) 244-7191.

How can I request to make a custom donut flavor/order? Would I have to call ahead for this? Will it be available within the same day? Thank you in advance for your answers.

You can call the store and place an order. We can do most orders same day and in any quantities.

Is this place still open? Do they have the choco butternut donut? Thank you in advance for your answers.

Yes, they are still open for take out orders. I can confirm this because on the local Next Door app for our neighborhood they took the time to post to our area and was very nice about letting us know their plans during the Shelter in Place.

Are they still open? I'm assuming you can only order for pick up!

Yes we are open from 5am-6pm Monday-Friday and 6am-6pm Saturday and Sunday for mobile orders and carry out only

What is your store phone number?

The only number I know of is one I saw on Google Reviews. Have not tried the number and don't know if it's legit r not.

Is this place open?

I stopped by today (12/13)--grand opening is scheduled for 5am Monday, 12/16.

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Fairway Park Donuts - crossiant pastries with cream cheese and flavors fruit inside

Fairway Park Donuts

4.5(108 reviews)
3.9 mi
$

This place is my go to for some quick and casual fresh donuts and breakfast sandwiches. The inside…read moreis small, well-lit, and clean. They have a nice offering of different donuts and breakfast sandwiches. The staff here is always super friendly which is nice to experience especially early in the morning. The donuts are pretty good and large for the price. The breakfast sandwiches are pretty big too, and they come with 2 donut holes which is a nice little sweet treat on top. This is a great local owned donut shop that I recommend if you need to bring donuts to an event, or just have a craving for a croissant breakfast sandwich.

Big donuts for a decent price. I love how they have all kinds of sandwiches, esp breakfast…read moresandwiches. The workers there were super nice and I was able to sort of customize my croissant sandwich since I wanted nearly everything in there including veggies. I also got a chocolate twist donut and half a dozen donut holes. Then paired all that with a small cup of coffee. Total came out to about $20, which is not bad. The chocolate twist donut was massive! Love how fluffy and delicious the donuts were. The sandwich I got was loaded and came with good amounts of meat, also love how jalapenos are in there. The coffee was standard premade coffee that you pour at your own at the bar. Overall this is a great classic donut shop in the Hayward area off mission. The ladies were super friendly, highly recommend!

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Fairway Park Donuts
Fairway Park Donuts - Old fashion chocolate donuts

Old fashion chocolate donuts

Fairway Park Donuts

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Mochinut - Front Lobby

Mochinut

4.0(82 reviews)
0.5 mi
$$

I was craving for some mochi donut and having seen this location being opened for some time I…read morewanted to come and check it out. When the opportunity presented itself, I came by today for the first time. The decor was mediocre but I was here for a take out order so my review will be strictly on the taste of the mochi donut itself. Mochi donut (Macha & Strawberry flavored) - 5 out of 5 They were fluffy and chewy in texture. Compared to your regular donut, it's just a different style of donut altogether. There is not actual mochi in the donut itself just a mental note. The sweetness wasn't overpowering which I liked and they're extremely fresh. Compared to the ones they offer in Osaka Marketplace, this one blows them out of the park. For any type of donuts, I general look for two things: 1. Are they fresh (if they aren't, you can generally tell from the dough being tougher if no other additives are placed in the dough) 2. The sugar toppings (If they place a heavier emphasis on sugar, I usually stay away since I'm more focused on the flavor instead) Service - 3 out of 5 The lady over the counter was a bit slow. She was on the phone when I came in and it took her about 10 minutes to finish her conversation before she was able to get to us. I think it was a phone order? It looked like she's the only person taking orders since the other workers saw us but kept on doing whatever they were doing. If you don't mind waiting a little like myself, it's a definite must try if you enjoy a chewier textured type of dough in your donuts or would just like to give a new type of donut a try. I don't usually judge too hard on the service staff in places like these since they're mostly mom and pop owned. Understand that when we come, they're just trying to do their best with what they've got is all we can ask for. Ultimately, the food takes home the win and Mochinut here did exactly that for me. They seemed to be Vietnamese owned since they sell other Vietnamese items here as well so keep that in mind. I'll definitely keep this place in mind when I'm feeling like a mochi donut again in the future!

he flavors were good, though some were a bit too sweet for my taste. Service was quick and the shop…read morehad a fun atmosphere overall.

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Mochinut - Mochinut Hayward

Mochinut Hayward

Mochinut - Mochinut Hayward

Mochinut Hayward

Mochinut - Mochinut Hayward

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Mochinut Hayward

Dunkin' - coffee - Updated June 2026

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