Service excellent. A young lady assisted me in picking paint colors. She did a…read more Knowledge, kind and I was very satisfied and grateful for her assistance. Many thanks. Eileen

Multiple times a day their delivery driver in the Sherwin Williams truck, parks in the handicapped…read moreparking space. I happen to be disabled and I have to park across the parking lot every day when I go to the sandwich place Nextdoor for lunch. This is a complete disregard for disabled people that need the parking space. I cannot believe that this is acceptable to this company. They are aware of this taking place since the parking space is right in front of the glass front door to the paint store...

I went in thinking they also sold Kelly Moore but learned that it is no longer available in the…read morestore - hint - ignore the website that needs an update. Otherwise they were super helpful getting match for color and sheen. Service was quick and friendly.

I needed some touch up paint, hoping to use the original can for a match. It's over 20 years old,…read moreso the paint inside was useless. There were some drips of paint on the outside label so I thought I would see if that was enough for a color match. I didn't want to take a square off the wall itself, if I could avoid it. I went to Benjamin Moore first because that was the brand. I was told they take 24 hours to color match and I probably didn't have enough of a sample on the can's label. Perfectly pleasant sales associate, but I didn't want to wait a day. I decided to go to my local Lafayette Kelly Moore. I've got to tell you that the manager, Renee, was so nice! I asked her how long a color match would take and she said since there were a couple of jobs ahead of me, it would be 2 hours. Not bad! I showed her my sorry can of paint and she confirmed that it wasn't enough of a sample to color match. I told her I was just going to pick a match from their sample wall. Before I could take a step, Renee volunteered to take a scan for me and see if she came up with anything. In just a minute she had a computer suggested match. I was so glad! I was walking out of the store within 10 minutes with a fresh gallon of Kelly Moore and it looked perfect on my wall. I really appreciated Renee's knowledge and patience. She was very proactive in assisting me for just one little can of paint.

Thank you to Monica for helping me solve my issue with my whiteboard after it had fallen off my…read morewall multiple times from just double sided tape. She made this solution of using brackets herself and even demonstrated how to do it in the store. I'm not a handy man once so ever, but when I got home it was extremely easy to do.

Love this store! Yes, it's a wee bit more than the Big Box stores, but the help, friendliness and a…read morefairly good selection of hardware. If you use the perks they send in the mail, the value is fairly competitive... Plus, the little garden and trinkets section is very eclectic and fun and pretty nice selections of goodies! Overall a good value, because how can you put a price on helpfulness?

If you are going to Golden State Lumber, you need to ask for Sean. I've been building an ADU and he…read morehas gone out of his way to help me multiple times. He actually saved me a solid amount of money by pulling from a sister store's inventory, and worked with me when the surface condition of the wood was a priority. He spent time walking me through all the different material choices (pros, cons, and prices) so I could make an informed decision, and was so dedicated he even replied to my questions on his days off. Genuinely one of the most positive experiences I've had buying anything. Thank you, Sean

Due to one person's inept, lack of proper knowledge, and passive attitude I lost many weeks of lead…read moretime for materials I needed and it also caused me extensive financial set back. The person, Eddie Segundo, works in the Concord office. Be careful who you have to work with . M Ohady

The staff could improve. Went to purchase grass and of course I needed help loading it up. Asked if…read moresomeone could they said no we have no one to do that. So what exactly do they get paid to do? There was plenty of workers who could have. I guess their forklift was out of service couldn't get it delivered to my house. Overall just no help really.

I had never done anything like this before, but I was able to figure out that I needed a new…read moresolonoid for my watering system. I took a picture of the old one and went to Ewing. They: 1. Looked at the picture and correctly identified what I needed to buy. 2. Told me that it was cheaper to buy the entire assembly than the individual part. 3. Explained how to take it apart, which was as easy as could be. 4. Sold me the right part. It went in exactly as they said and is now working perfectly. So, for some this was a small thing, but the customer service was perfect, enabling me to do the job myself.

Been using them for years. Always helpful. Prices are reasonable and they deliver. All the…read moreemployees are great but Carlos is my guy.

I had trouble with using a led lamp in a halogen application which is required in Calif . CME…read morehelped me get the right transformer and led lamp to make things work. Very nice people with great knowledge of lighting and electricity. They also were able to recommend an electrician to help who did a great job. I will look to CME for any lighting needs including parts for older lamps.

Very timely, decent pricing, great construction!…read more Since review needs 85 characters here are a couple more... Very timely, decent pricing, great construction!

I will start by saying if the review was based upon on the installers of my shed I would give them…read more4 -5 stars. I was pretty happy with their work. Initially I called the Concord location and spoke with Travis. When we came into the location he was busy so another lady helped us. She was very nice and Travis took over from her the next day. When we ordered the shed we specified wanting three small windows on the right side of the shed. We had to switch to a smaller shed and needed the door placed differently than originally planned. My husband did a sketch to be clear on the orientation of the shed and door so he didn't add the windows to his sketch. Travis redid the order without the windows which we didn't notice until installation day. We went ahead with the install and I called customer service. They had Travis call me back and he said he went with the drawing from my husband and omitted the windows from the final order which we didn't notice and at that point it would be on us to have to pay to correct it which would have been costly. He suggested as a possible fix buying one of their new solar lights to install inside the shed to give us more lighting. He said he would call back in a week to give details on the light since they were just coming in and he didnt know exactly when it would be available but is should be soon. Long story short after about 3 weeks of back and forth with Travis, Nathan and the warehouse manager we were told that they only had a limited supply of those lights and we couldn't buy one because they were only offering them to their new customers. I guess after a month and they have your money we are no longer new customers worthy of having an issue fixed. Definitely won't be purchasing anything else from then or recommending them to anyone else

I have always received great customer service at this store, coupled with always being able to get…read moreexactly what I need. I have to give recognition to Zachary E, this young man provided me with excellent help finding a part to repair my hose. I had bought a part previously, without asking for help and it did not work. Zachary listened to what I needed and spent time making sure it would work on my sample piece of hose. You cannot find young people wanting to put effort out anymore or even caring, like this young man. Thank you Lafayette Ace Hardware for always having what I need.

What can I say, ace is the place. They have a lot of merchandise for home repairs, gardening and…read moremore. I have been here a few times for things and the service is good. They also can duplicate keys and I came in for that recently. Decent store for your hardware needs.