Jacqueline was incredibly helpful and made the return process quick and easy. She was friendly,…read moreprofessional, and went out of her way to ensure everything was handled smoothly. Really appreciate her excellent service!

Jacqueline was rude and had an attitude the entire time we were there. She couldn't even type our…read moreinformation in and had me do it instead. She acted like she was doing us a favor. Highly dissappointed.

Great experience. The piece we bought is a signature place for our dining room. Make sure the room…read more We had a mechanical problem and the company totally stood by it. They replaced everything. Amazing. This wasn't Walnut Creek's problem but they stopped up. Outstanding. Thank you team!

Wonderful competent people. I would recommend this business…read moreto everyone. Lighting is very important to everyone.

Been using them for years. Always helpful. Prices are reasonable and they deliver. All the…read moreemployees are great but Carlos is my guy.

I had trouble with using a led lamp in a halogen application which is required in Calif . CME…read morehelped me get the right transformer and led lamp to make things work. Very nice people with great knowledge of lighting and electricity. They also were able to recommend an electrician to help who did a great job. I will look to CME for any lighting needs including parts for older lamps.

I had a light fixture that stopped working. It was one of a pair and I really didn't want to buy…read moretwo new light fixtures so I was determined to find a business that would repair old fixtures. And then I found Ed at Ensler lighting. He beat his estimate and got my fixture back in good working order within a couple days. If you're anywhere near Berkeley go and check them out. Such a cool selection of light fixtures at their shop. It has been there for decades! And of course, if you have a fixture in need of repair go see Ed at Ensler!

Really appreciate Ed responding to my emails!…read more I managed to fix the lamp I emailed him about but I felt compelled to bring in my other pieces that needed rewiring. Ed and Roel were super friendly and it was a quick (less than 1 hour) turnaround. It's a bit of a drive for me so I really appreciate them getting it done in one trip. Highly recommended.

They helped me find a replacement bulb for one no longer made in California. When the first place…read moredidn't have the right bulb he called around and had them put on hold for me at the Arden location.

I run the electric and plumbing section in Ace Hardware in Mountain View. Often people will come in…read morerequesting certain electric bulbs that we don't carry. I then suggest that they go over to batteries and bulbs and they will probably either have it or they will get it for them a couple years ago I stopped in batteries and bulbs and talked to the owner and was very impressed with the way he does his business so hopefully he is still in business!!

I visited VC in Walnut Creek last Saturday and I was floored by the customer service I received. I…read moreworked with Tony. I was transparent with him that I wasn't buying anything that day and that I'm working with VC in Charlotte, and he continued to help me for a couple of hours showing me many selections, asking questions about my project and being gracious with his time. The showroom is beautiful, warm, and well organized. Marissa at SF showroom also helped me over email by letting me know what fixtures were on which showroom floors. They both were very responsive, helpful and kind. Not to mention, VC's fixtures, while on the pricier side, are clearly well made and beautiful. Along with their customer service - it is worth the price! - Amy Smith Age 51 Marin County

From the owner: Visual Comfort & Co. is the premier destination for decorative and architectural lighting…read morecollections and fan assortments from the most respected and influential designers in the world. Our mission is to bring Visual Comfort to every space and setting by harnessing the transformative power of light and our designs. We are proud to offer a market-leading range of premium products across categories, styles, and price points, remaining committed to beautiful design and, above all, world-class customer experience.

I bought vinyl from this store. They have a lot different varieties to select. The price is very…read moregood compare to big stores. Overall I am very satisfied with the quality.

This weekend I needed parts for a vintage lamp I had just bought. I walked in carrying the lamp and…read moreno sooner had I said "I'm looking for the globe that goes with this" than the guy working there replied "We can't help you." I was surprised to be dismissed so quickly so I made the motion of looking around like I wanted to see some options. I gently pressed and he again stated "We can't help you." Then he told me to go to Bed Bath & Beyond. 1. I was there because I wanted to support a local business. I could have easily tried Lamps Plus first 2. Before you summarily dismiss a customer, maybe show her the globes you DO have and explain why they would or wouldn't work for her particular lamp 3. This is a 60-year-old lamp...I doubt Bed Bath and Beyond would have what I need So I went to Ensler Lighting in Berkeley and spent my $$ there instead. At first the guy at Ensler also wasn't certain he had what I needed, but guess what? He took the time to look around and experiment and ultimately he was able to jury-rig something that worked great. Imagine that?

Fixed a light fixture (scone) that was part of a set in my living room. I didn't want to replace…read moreall the scones. My electrician recommended Omega and they were able to fix it.(some internal part needed to be replaced).

I took an ancient lamp over to be repaired - it has been next to my bed for 80 years! They…read morediagnosed the problem as a switch and kept the lamp to replace that. It cost $45.00 which was a little more than I expected but the lamp works properly now and is again lighting the space in my bedroom

I'm very glad I took my retro, complicated and very heavy floor lamp here for rewiring!…read more Thank you, Joe!

Joe was extremely thorough and offered amazing customer service. It's a family-owned business, and…read moreI love supporting small local shops. He even offered me a lamp to borrow while mine was being repaired. Highly recommend!

I spend a good amount of time at my Home Depot (Martinez)…read more My husband talked me into coming to the Concord location to purchase my tomatoes and other veggies for my garden. I must say, the garden selection here blows mine away! So much more! It's big and busy and impersonal. The parking lot is big but cramped. I appreciate my little cozy HD. I will come here again if necessary, the garden section is pretty impressive.

Went in today to purchase 2 odd light bulbs. I (as well as several others) were in the light bulb…read moresection. I tracked down 2 associates who said they would contact someone to help us, no bueno. I then called the store and spoke to someone who paged the electrical department overhead. Still nothing after 1 hr. I gave up and proceeded to check out when a very nice man named John asked if I needed help. He took the time not only to do research on the lightbulb in question but also said that I had found the right one and plugged my lamp in to make sure it worked. Jeez! I will never go to HD again (unless I can find Mr John). Why didn't I just go to my local ACE Hardware instead of wasting so much time...