Ace employee Kassidey in the paint department is awesome! She was extremely helpful with my issue…read moreand then very cooperative when I changed my mind about my purchase. She was also not offended by my risky since of hummer as we shared some laughs while taking care of business. She should wear a cape.

When I go into Ace, I go there because of the service I get there is always someone there to help…read morewhen needed it unlike when you go to some of the bigger stores you have to search for someone to get some help. So that is always a plus when I go to this ace, the staff is friendly and knowledgeable. My only small complaint would be the pricing but , we have to look at our times and pricing is high everywhere.

We live just a block away and really appreciate the new owners updates and customer service. We own…read morean operate a small architectural preservation business and ran into a small issue on site for our current project at an iconic property in the Pointes. Within an hour the staff suggested, solved, prepared and delivered the product we needed to complete our task!!! We've been in business for 20 yrs and know this is not common. Thank you Grosse Pointe Hardware! They also spent time making sure my young teenage son could find the right screws when he was building his PC...no job too small or big.

Terrible rude service pales in comparison to prior owner. Previous ownership would greet me, offer…read moreto help, after I would let them know I wasn't versed in hardware nomenclature, they would patiently help figure it out, I would happily purchase the items and be on my way. Today, Diane seemed annoyed in non-verbals and verbally. I asked why the rudeness, Diane angrily said I'm not being rude... left with nothing - ACE is truly the place with the helpful hardware man!

My FAVORITE home improvement store is Menards in Bloomfield Hills, MI. This two story gem is by…read morefar better than any HomeDepot or Lowes. In my opinion, HomeDepot is more for construction workers, Lowes is for those looking for better quality and Menards is totally upscale and beats them both hands down. Before relocating from Keego Harbor, MI to San Angelo we purchased 2 ceiling fans for our San Angelo condo. Not sure what happened during our chaotic move, we discovered that one light didn't work after installing them in our condo a month after moving in. I emailed Menards customer service and explained that we purchased them in MI and installed them in TX with no way to easily return/exchange it for another fan. Menards doesn't have a store (yet) in TX. Linda w/Menards customer service took the bull by the horns and within 2 weeks we received not 1 but 2 light replacements for the ceiling fans. Talk about GREAT out of state customer service! Menards is simply the BEST. They could have said "you need to return the defective fan for a refund".

Friendly helpful staff fair price and well arranged items .I will recommend it to all friendsread more

Good service, always friendly, and knowledgeable on their products they offer. Was even surprised…read morethey could fix a glass section window on my garage and wasn't an arm and a leg.

Ever seen a neighborhood hardware store in a tv show or movie? I feel like DeRonne Hardware is cut…read moreright from that same cloth. Great selection of everything I've ever needed for any sort of home improvement project. I also bought my snow blower there. I also like knowing that if they don't have an item, or run out of something, they'll check at their 9 Mile store as well for you.

Family owned and operated for 120 + years. How the heck can you not go out of your way to shop…read morehere. I feel so blessed that I found this place by mistake places like this need and survive on patronage. It feels like you're in a hardware store up north still with a gun counter definitely had to stop and get my hunting license for the year and even went out of my way to grab some other small items that I needed to work on some projects The place is huge there's even a Model T over in the garage that was bought by the owner's family a one owner model t stop and think about that for a moment!! It was a Bittersweet experience as the employee was stating the current owner is the last of his family. Hopefully they find a way to keep it going it would be a shame to lose what should-be be a cherished establishment since 1898 If you appreciate all the small things that made this country great and still survive in small pockets Take the 25 minutes out of your day or 30 minutes find a restaurant close by you've been wanting to go too if you need a different reason. and make the drive you won't regret it and I guarantee they will appreciate it Shame on anyone who drives past this place to go to Home Depot unless you're ordering trusses or huge building materials

Always friendly and helpful. If they don't have what ever you need in stock they will order it for…read moreyou. Much better than a big box store.

I purchased a charger from Harbor Freight that turned out to be defective and not functioning…read moreproperly. When I returned it after one day, Steve still charged me a restocking fee even though the item was faulty from the start. I understand restocking fees for normal returns, but charging one on defective merchandise is disappointing customer service. Hoping management reviews these policies more fairly in the future.

Always fully stocked with everything imaginable along with fast friendly service and open 7 days a…read moreweek for your convenience.

We bought tile for backsplash at Floor and Decor. An associate named Emirys helped us…read more She helped pick tile, grout and the edge. I couldn't have done it without her. Great selection and service!

Loads of selections in all price ranges. Helpful salespeople. Great return policy. I can't wait…read moreuntil my ceramic tile backsplash is done!

Did you know Bed Bath & Beyond has been in business since 1971? Yes I Googled it…read more I can always shop at this location when I am in the area or need an item that my local store may not have in stock. I was shopping for a very popular item. The busy store on M59 (Hall Rd.) did not have it in stock or another location in Chesterfield Township. With a quick customer service phone call and a "Please Hold This Item" for Me, I was cruising in route for a 15 minute drive to pick up my "Automatic Wine Opener". Photo attached of course, and I love it since it's sooo easy to use and looks so classic and modern on the counter next to my wine bottles! :-) This Bed Bath & Beyond store is very organized and has many clerks working throughout the store as well for fast check out. The staff are friendly and very helpful when on a mission like Me, "Need for Speed" with shopping. (I can run 6-8 errands in 2 hours.) Like other locations: Bed Bath & Beyond is what the name is. Many items sold here are for Bed, Bath and Beyond items for housewares, to organization, kitchen, home furnishings, pet supplies just to name a few of their main items of merchandise. Sign up for emails and those 20% coupons in the mail either weekly or monthly for helpful and cost savings. They will also always accept expired coupons as well to help with a discount. Bed Bath & Beyond also owns Christmas Tree Shops, Cost Plus, and Buy Buy Baby stores. All locations have their sales based on the month of the year whether its a holiday, with seasonal items or moving supplies into a new home or for a college student moving into a dorm. All store locations offer a great "Bridal Registry" plus free gift wrapping. When shopping for the future bride and groom to be: If one of their items is not available in the store it can be ordered and shipped to You or them free.

I love shopping at Bed Bath and Beyond for so many reasons. They really do have some of the nicest…read morestuff around, and have done an okay job with keeping up with the competition, especially in an "order from Amazon" type market. I don't come here often, but when I do, it's usually for something specific. Over the years I've scored some good deals and bought some nice stuff for my place and kitchen. While they are known for their 20% off coupons, I don't always use them for what I'm purchasing. The staff here is reasonably helpful, and the product selection is fabulous. They sell *really* nice stuff, from Simple Human, to fancy coffee makers and tons of linens. While their linen and comforter selection is fabulous, their prices are a bit high for me even though they carry top notch stuff. Do I need a $300 dollar comforter for the cat to puke a hairball on? No, no I don't. I am more of a JC Penny $100 comforter set lady that's machine washable for that reason alone. They have good sales here and have expanded their selection of items to also include makeup, shampoos and other products over the years. I recently did a purchase of a small ticket item and chose to do curbside for pickup. It was ready within an hour and I picked it up later curbside. It was out in 5 minutes! I was impressed. Thank you Bed Bath & Beyond, I appreciate you and will continue shopping here in the future.