I had two VERY old hard drives that no longer worked. I needed the pictures in them. One of the…read morehard drives I hadn't touched in almost a decade. He was able to recover the pictures in the hard drive and all the memories they held. great customer service. office on 2nd floor of building. garage parking, but I was able to get metered street parking on catalina st during afternoon rush hour

Great customer service! Would recommend for data recovery. Tread more

I really enjoyed working with these guys. They were…read morecheerful and polite, and explained recovery processes and options clearly. The storefront is bright and clean and inspires confidence in their abilities. Wouldn't hesitate to use them again.

They kept me in the loop throughout the whole process and did as much as possible to save my data…read more They system is easy to understand and their knowledge is very helpful.

I discovered 300DDR on YouTube after watching Brian's interview (youtube from 8 years ago). He came…read moreacross as very knowledgeable, passionate about his work, and genuinely focused on helping customers. Before sending my hard drive, I spent a lot of time researching the company. All I could find were positive reviews, which actually made me a little nervous because most companies have at least some negative feedback. I still wasn't sure if they were legitimate, and I was worried about whether my drive would arrive safely or if they would actually be able to recover my data. Before contacting 300DDR, I took my drive to a local computer repair shop. They had it for more than a week, and every time I followed up, I was told they would call me back. After several days, they finally contacted me, likely because I kept checking in, and unfortunately told me they could not recover the data. I then contacted another data recovery company, but they quoted me between $500 and $2,000 and would also charge an $85 diagnostic fee. I was really concerned about spending that much money without knowing whether they could recover anything. One thing I appreciated about 300DDR was that they do not charge a diagnostic fee, which gave me much more confidence in giving them a try. After doing more research, watching additional videos, and reading Reddit discussions, I still found overwhelmingly positive feedback about 300DDR. So, I decided to send them my drive. Once they received it, the process was impressive. They notified me immediately that my drive had arrived, and within 24 hours they had already evaluated it. They informed me that they could recover 74.46% of the data and explained that a head swap could potentially recover more. What I appreciated most was that any additional fee was only for the replacement parts and materials, not for labor. They also provided me with a link showing a detailed list of the files, photos, and videos they were able to recover, allowing me to make an informed decision before moving forward. Since most of my important files were included, I chose to proceed with the 74.46% recovery. Throughout the entire process, their communication was excellent. They kept me updated every step of the way and were professional, transparent, and honest about my options. Their pricing was also far more reasonable than the other companies I contacted. I can honestly say that all of the positive reviews I read were accurate. 300DDR exceeded my expectations, and I am incredibly grateful for everything they did. My hard drive contained priceless memories dating back to 2013, including videos of my children, wedding memories, family photos, and other important files. I had almost given up hope of ever seeing them again. No words can truly express how thankful I am to the entire team at 300DDR for helping me recover data that I thought was lost forever. I highly recommend them to anyone in need of data recovery services. One final piece of advice: if you decide to use 300DDR, make sure you are on the correct website. My husband searched for them and found several different websites, which caused some confusion. Take a moment to verify that you are visiting the official 300DDR website before sending your hard drive. Thank you, 300DDR, for giving me back memories that I thought were gone forever

Can I give them six stars?…read more After a wild boot loop saga began on my phone, I was worried a lot of my data I had amassed would be lost forever. I wasn't sure where to look, and out of the blue, I decided to do some googling and came across this country with, needless to say, a very appealing name! After looking into it, I saw a couple of fantastic things that were green flags immediately: 1. The reviews were glowing (and here's another one - and I never write anything). People seemed to love the company's mission, and I even read that the founder (more in a sec!) created the company just for that reason: he didn't feel people should pay an outrageous amount of money to get their data back. 2. Brian himself. What a guy. He was active on a bunch of forums, and you could tell he put together a small, dedicated team who really valued that people trusted them with their services. And Brian and his team saw me through a bunch of the chaos, answering a bunch of my questions, putting me at ease, and then - through the wonders of the US postal service - procured all of my data again. (I'm backing it up right now - and if you're reading this right now, back up your data too!!) So, yeah. This company is about as legit as it comes, and if you're looking for data recovery in any capacity, you've found the pinnacle in compassionate professionalism right here. Keep on keeping on, team! You're rocking it.

For any data recovery issues I will definitely go there I…read morehad a bad experience with other companies till I found them They took the time to explain kept me informed of the status and went over the results. Everything was explained to me upfront and I had no surprises Hope I dont get into this issue again but If I do I will only go there. Ask for daniel he is the best !!

Excellent service. Daniel and ASAP Data Recovery were life savers. The first place I took the…read morenonworking drive to (and took my money) were not able to do anything after 6 weeks of trying. My portable hard drive was damaged and no longer operating. Daniel and ASAP Data Recovery had to fix the drive to try and recover the data and photos that were stored on the drive. It took time, but they were successful in recovering about 70% of the data and photos. Considering the shape of where they started, I am pleased with the outcome.

If you have a Mac problem, this is the place. Have been there twice for different issues and the…read moreservice and communication were top notch. Highly recommend if you are out of warranty and/or the Apple Store service ain't cuttin it

I brought my daughter's MacBook here because she desperately needed it for her senior year of high…read moreschool. I was charged $400 for the repair, which was a lot of money for me to come up with as a single parent. I even explained to them how difficult it was for me to come up with the money, but I trusted them and paid because I believed they were going to properly fix the computer. Unfortunately, the computer only worked for about a week before the same problem started happening again, it would randomly turn off. We contacted the business and explained that we were still having the same issue. We were told to continue using it and that the problem should go away, and if it didn't, to bring it back. The problem continued, so we brought the computer back. When we did, the only thing that was done was cleaning the charging port with a Q-tip and texting my daughter a MacBook "hack" code to reboot the computer. After paying $400 for a repair, I expected the actual problem to be diagnosed and fixed-not a temporary solution or something we could have easily tried ourselves. I honestly feel completely scammed and disappointed. That $400 was not easy for me to come up with, and I made that sacrifice because my daughter needed a working computer for school. She is a senior in high school, and I trusted this business to help us. Instead, I'm left with a computer that still doesn't work properly and $400 that I cannot afford to lose. I understand that not every repair is guaranteed to solve an issue immediately, but I do expect a business to stand behind the work they charge customers for and make a genuine effort to resolve the problem when the same issue comes back. I trusted this business, and unfortunately, I regret that decision.

Group Micro along with its modus operandi of under promise, over deliver is:…read more Professional. Ethical. Honest. Affordable. I'm a firm believer if over-the-hill technology can be spared an immediate e-waste destiny, FIX IT. Group Micro's highly skilled technicians agreed; bought two old people's equally old MacBook Pros a few more hours of use. Upon pickup, noticed a display case of previously owned, reconditioned Macs. Not one for requiring the latest and greatest made note of this for future reference. Group Micro moved a few doors north so you won't find it under the green awnings in Yelp pictures. Didn't snap any pics as hubby was circling the block to avoid parking in the adjacent Broxton Avenue Public Parking lot https://www.yelp.com/biz/broxton-avenue-public-parking-los-angeles cuz we weren't going to stay that long. Avoid metered parking too few and far between. Aforementioned lot is your best bet especially if you intend to enjoy the Thursday Westwood Village Farmers Market https://www.yelp.com/biz/westwood-farmers-market-westwood after you drop off your repair at Group Micro. Mega thanks Group Micro!!!!!

Lies. Do not go there. They say they can do same day. But not even open and no regard to customers…read moretime. Waited over25 minutes

Avoid this place completely. I went to Guardian Computer on the 2nd floor of the Galleria Market to…read moreget a device serviced and had an incredibly unfair and hurtful experience with the owner. I watched him provide good service to other customers right in front of me. But when it came to me, I couldn't even give him my money. I am a Black man, and I was completely turned away and treated differently from everyone else. I explicitly offered to pay for the services, and put in my own time and effort just to get help, but he refused to serve me. There was absolutely no legitimate business reason for this treatment. What felt the worst was the owner's total indifference--he didn't seem to care at all that he was being completely unfair, treating me differently, or that his behavior was hurtful. I have the data of exactly how this interaction went down. Take your devices, your time, and your hard-earned money somewhere else where customers are actually treated with basic fairness and human respect.

Originally left a 1 star negative review because they were closed during stated working hours…read more Decided to give them another shot. Luckily, this time they were open and I must say that i was pleasantly surprised at the level of service they provide. 1.) he diagnoses your computer on the spot for free and tells u exactly whats wrong with it. 2.) gives you the price up front with no bs fees trying to trap u to use them (i.e diagnosis fee). 3.) backed my needed drives 4.) fixed the computer same day 5.) not only fixes the computer but makes it even better with added ram and free software that u normally have to pay for. Ive went to many local computer repair stores and i must say this store is the best by a long stretch! This store is legit and i couldn't be happier to have finally found a comp repair store that know what they are doing and not trying to rip u off. I plan on always using them in the future for all my comp repairs. Just make sure to call ahead to make sure someone is there.

David and the rest of the team at Platinum Data Recovery really did such a great job and went above…read moreand beyond to help me when I had a very difficult case with my failed hard drive. Not only were they upfront and honest but they worked with me throughout my international travel and illness that interrupted my project, and gave me a quote that they ended up kindly discounting because not all my data was recoverable. They offered various options to accommodate my time and needs and were very communicative and even gave recommendations for better hard drive brands on the future. I would recommend the team to anyone in a heartbeat!

Excellent Service! PDR brought my MacBook Pro back to life after a Strawberry Lemonade turned it…read moreinto a expensive paperweight. I originally took my laptop in to see if they could recover the contents of my hard drive. During my consultation, David told me he thought he could actually fix the computer itself. This was music to my ears since I had taken it to Best Buy (via Apple) and they had told me to get a new computer as it could not be fixed. Happily 2 days later I left PDR with my mac. Staff is SO Nice. I can't recommend these folks enough.

Brought an HD for a quote for some data recovery. I didnt accept the quote and I picked up the HD…read more When I try to open at home the HD didnt even be detected anymore. So now its worse then when I brought, I dont have any access anymore.

Kevin helped me with a lot of my computer questions and gave me some useful recommendations…read more Had Luke come over to help me install a Startech 4 port USB-C Pcie card in my motherboard. He was quick, efficient, friendly and very knowledgeable. He helped educate me regarding my system. I'm looking forward to having them come over for my next computer project.

It's now been 6 years since I started going to Computer City Repairs and they never fail to impress…read moreme. Friendly, attentive, high quality performance, excellent value, fair pricing--and honesty. Kevin and his team are terrific and highly recommended. Repairs, refurbishments, replacements, they do it all and do it well.