My MacBook Pro 13' internal LCD Screen was broken. Apple Store was asking for $700+ to fix it because my AppleCare expired. That wasn't an option for me. So they recommended Computech. They were able to fixed my laptop within a week and charged me $330. What a great deal compared to $700! They're definitely a professional company. You can tell when you see their office - staff in matching collars and you can see the mass amount of computers in the back room getting fixed. Thanks Computech for saving me so much money! read more

I have an iMac 27" with a fusion drive that was under the Apple Care extended warranty. One day the fusion drive crashes and some how the SSD and spinning drive un-fuses during reinstallation of the iOS. I look online high and low to a solution but no luck. I call Apple tech support but they're not much help either after trying several things. So I take my iMac 27" to these guys on a Saturday. The guy says "we might need to charge you $75" if it's not a hardware issue. Then I tell the guy, I have Apple Care and he says they only get paid if they send back broken hardware to Apple. I was kind of surprised at their attitude and policy. So I decide to take my iMac to a real Apple store (Century City) and they fix it in 30 minutes through HD Utility.* The lady at the Apple store said Computech should have honored the Apple Care and not told me they were going to charge me out of pocket. *It's somewhat of an obscure fix and too bad Apple's KB doesn't cover this issue. read more

How did I not know about these guys? Thanks to Yelp, I did. I generally can fixit on my own, or get the parts somewhere online --- but in this case, I needed some intervention. Praise be the Ultimate CPU or whoever is responsible. Got assurance over the phone for what I was looking for (after trying a few better known competitors). These guys have been around about 8 years. Reasonably priced, helpful, and laidback. That's what I look for! Inside their shop is the tip of the iceberg as you can peer through the see how much STUFF they have in the back. Up front in the modest customer area, I felt comforted seeing some products by OWC. (I know. I can be a bit of a nerd). Just off the 10, the modest strip mall by National/Motor is easily accessible. And there's a nice breakfast/lunch place, C + M, next store, too. http://bit.ly/16psBD0 read more

Mercury has been in retrograde, as my MacBook Pro of 4 years has suddenly nose-dived with graphics card issues, RAM insufficiencies and battery malfunction. I've taken my beloved technological lifeline to Computech for repair service, and they have been courteous and helpful every step of the way. Small parking lot, conveniently on the corner of National and Motor, and they even have a drop off to recycle old used phones! read more

CompuTech Support Services - They recycle old used phones! - IT Services & Computer Repair Near Me

These guys literally saved my business in 1 day. The main (hub) computer that all other our computers are hooked up to became inoperable on Friday morning. Thought my head was going to blow up because my IT consultant lives far away and even with Team Viewer he could not get it fixed. Found these guys on yelp and in 1 day, they recognized the problem and told me computerese that I don't understand, conferenced in my IT guy and as of now, just a little more than 24 hours later I am back up and functioning to 100% capacity. If you have any computer issues don't even bother looking elsewhere. They are the best and saved my business. They can and will do the same for you. read more

These guys are the worst!! - They are the biggest rip off and try to cheat you left and right!! I brought in my computer for a spill, the keyboard had a few keys that wouldn't work. They gave it back to me and it wouldn't even turn on. On top of that, I had to pay 90$s for them to "asses" and give me my computer in worse shape than it was. They quoted me a fixit fee of 890 $ saying that my keyboard and battery were damaged and needed to be replaced. I paid the 90 dollar CRAP diagnostic fee, and parted ways. I took my computer to MACMALL for a FREE diagnosis and 2nd opinions... Apparently, these assholes at COMPUTECH left something unwired, to make it appear that my battery was dead and needed replacing. -Which it did NOT!! MACMALL fixed my battery issue and quoted me 450 to replace the only thing broken - which was my keyboard. Overall, Computech is the WORST PLACE EVER!! They rip you off and jack you. I would NEVER return here!!!!! read more

I don't think I've given a solid rating for such a weird experience before. My Mac Pro would shut down every time "sleep" was triggered. I ran a couple fixes, ending with a total re-format of my hard drive. Nothing worked. Still under AppleCare warranty, I hoped it was just a bad power supply. Computech is listed as an authorized Apple service center and I didn't want to deal with Mensa's finest at the Genius Bar. So I get a call two days after drop-off from the tech. He tells me it's probably my operating system (10.5) because he hooked up his hard drive (running 10.6) to my SATA controller and everything was fine. "Do you want me to install Snow Leopard?" I tell him sure. A day later, I get a call that everything is in working order. Except there's a charge of $90 for software issues. "Huh?" What's the point of paying Apple an extra three Benji's if I'm forking out another one for this service? Steve Jobs already has my soul and future first born. I let him know I would have installed Snow Leopard myself if I'd have known about the cost beforehand. I asked him if he'd just take off the OS upgrade and I'd pay the $40 minimum for service. To be fair, both parties have some culpability. I should have read the fine print on the SRO form, which states that non-hardware issues aren't covered by AppleCare. At the same time, it would have been cool if I'd been informed beforehand that (a) my service wasn't covered under my warranty and (b) what the exact charge would be. So I picked up my computer this afternoon and when I get to work, I hook it up to a monitor. I check to see if everything is back to pre-service condition. Wait... the OS is now 10.6!? The tech left Snow Leopard on my machine (with all my original data and applications intact) and the sleep function works normally! As an IT guy myself, I could totally see how uninstalling 10.6 would have been more trouble than its worth. Still, the place could have totally made me miserable by pulling out the contract and holding me to the original charges. I guess you could say this experience was comparable to uncomfortable sex. No matter how awkward, it's still sex. read more

I'm gonna have to retract my previous 5-star review. A couple of weeks after I had my screen fixed here, my phone suddenly turned off and wouldn't turn back on. I took it into Apple and they said it's a hardware failure and that replacing a screen can cause it because it could interfere with all the little wires back there. That's why they don't even fix screens themselves anymore. Genius bar replaced my iPhone 4 for $150 soooo the previous $90+ I spent was a total waste. Plus I couldn't even retrieve anything off my phone because it was so destroyed that they couldn't even force it into recovery mode. I called Computech and they said replacing the screen wouldn't cause any problems with my hardware but I find it to be too coincidental that my phone suddenly had such a catastrophic failure so soon after my screen was replaced. My advice for those with a cracked screen: just take it into Apple and save yourself the trouble. They replace iPhone 4 for $150 and 4s for $200 which is a small extra price for peace of mind. read more

When I heard our iMac's hard disk was broken I wanted to cry because we hadn't backed up most of our documents... If that wasn't bad enough, I was told by the Genius Bar that it would cost me anywhere from $300 to $5000 but most likely in the thousands I wanted to curl up in a ball... I took my computer to this place and was given a few options they would go through that was affordable and reasonable. They were even able to order and replace a new hard disc under the warranty through Apple. My guy Josh Yellin was incredibly informative and sweet too. He is also now my hero since he was able to recover all of our data with the very affordable option I was hoping for. I absolutely love them and fully recommend taking your Mac or PC there. I know I will from this point on instead of going to the Apple store. Plenty of parking space in the mini mall lot. read more

iMac HD was acting up, and the Genius Bar couldn't save it. There is a drawback to the beauty of Apple products. Repairs are not easy, and usually more expensive than for PCs. Computech was on the short list of Authorized Repair for Apple, and recommended by the tech at the Genius Bar. So far so good on the HD swap-out. Pretty quick turnaround - 1 day. Their queue for other repairs are longer. It helps if you know what needs to be done. Data recovery is a huge unknown, and they charge big bucks for it. Fortunately, I have a bit of computer knowledge, and was able to do data recovery on my own. Computech will gladly offer this service to those who need it. Word to the wise - use your time machine to back up your data! Nobody plans for a HD failure, but they happen when you least expect. Parking is tight at this strip mall. Seems like all the other stores have spaces reserved. read more

Oh man, this place is the best possible place you can go for computer repair for apple computers. My macbook pro was acting up and when I went to the apple store to find out how long it would take for my computer to get fixed, I was told 2 weeks. I said screw that and took it here. MUCH FASTER! Not only did they repair my computer quickly, they made sure my warranty took care of anything. The people here are beyond friendly and incredibly knowledgeable. I am speechless. read more

CompuTech Support. Their services are very supportive for sure! I used to work at the Apple Store in Business sales. Built lots of relationships there and still have lots of peeps in the Apple World. Anytime my customers had out of warranty issues with their computers(or even within warranty), I would send them to CompuTech. They're more competitive with pricing and able to do things that Apple Stores simply can't do. Instead of just replacing a hard drive that has died, out of warranty but also upgrading it to a bigger one and doing that data transfer and recovery. If you brought a Mac into the Apple store with a bad hard drive, they would replace it with one EXACTLY like it came with originally. They would not be able to recover any lost data because when it comes to AppleCare, you are responsible for backing up your data. Backup Backup Backup!!!! This is the best.......when Apple Employees in LA have out of warranty repairs, they take it to CompuTech. Recently had my 320GB iMac HD upgraded to a 1TB drive. In fact, I have had 3 of my Macs upgraded to the 1TB HD. It's a great deal and took only one day for two of my machines. It took 2 days for my last machine and that was because they were sold out of the 1TB Hard Drives so they had to rush order mine!!! Prices are very competitive. Service is excellent. 5 Stars!!!! read more

Screw the "Genius" Bar at the Apple Store. Computech is where the *real* geniuses (genii?) are. There's a reason they have over twenty 5-star reviews. Computech has a very friendly and calming staff (which is especially helpful after you've been crying over not backing up your computer before it crashed). They really know what they're doing, both tech-wise and with customer service. They were able to recover EVERYTHING, replace my hard drive, and fix a dead pixel issue, and it was all covered under Apple Care! Plus, you know they're already great because they have a Yelp sticker in the window and give a discount to Yelpers. YAY! I cannot say it enough: Computech is simply OUTSTANDING. read more

Fast, honest and no moron genius bar lines to deal with at all. They also honor Apple warranties. read more

There are a lot of 5-star reviews here from people who have 1 or 2 reviews only. I wouldn't ordinarily look at this as a good sign, but I have a personal experience with Computech that is worthy of 5 stars, so perhaps they aren't all fake. The monitor went out on my Macbook pro. After working though all of the trouble shooting Apple had online (on my other mac) I still had no working monitor so I called in on a Monday and took it in later that day. They tested it while I waited, found the problem, which was the video card that required the entire logic board to be replaced, and had it back to me Thursday afternoon. I can't speak to their pricing, as the part was under extended warranty, but the service was quick and painless. Their staff was also friendly. read more

Had an Apple iMac, which had a screen that was no longer working. I brought it on over, and the guy at the counter simply advised me to buy another computer. He didn't even bother taking a real look at the problem. I ended up fixing the iMac on my own, via iFixit.com. It was just a screen inverter board that needed to be replaced. That and the parts cost me only about $25... Certainly beats having to write off an entire computer and spend $2000+ to replace it. Next time, I'll go to the Apple store. read more

THE BEST PLACE TO GO FOR COMPUTER REPAIR! I have used Computech every time I have an issue with my laptop. They are extremely professional, friendly and have a great turn-around time. With two different laptops, my hard drive has died, sadly, but they were able to help me out with new drives (and even cleaned my laptop!) and had it back to me within 2 days. They even SAVED me money by coming in here instead of going to Apple which I feel would have been a bit more costly and would not have been as pleasant of an experience. I even quoted other stores in the area and was extremely pleased I went with Computech. Definitely would recommend to anyone! read more

The hard drive on my MacBook crashed, erasing all of my data, and the geniuses at the Apple store told me that Apple would cover the replacement drive, but could not be held responsible for the any data that was lost (nor the recovery of said data, if possible). They told me that my data would have to be recovered by a third party, and the process could cost between $200 and $2,000. Utterly disheartened, I went to Computech, one of the third party Apple services they recommended. After stumbling in in a panicked frenzy, I was almost immediately put at ease by the friendly guys at the counter. They seemed fairly confident that the data could be recovered, and the $90 per hour labor fee they quoted was way lower than I expected. They even gave me half off the first hour. The final cost was $315, a welcome relief to me. Happy ending: My data was completely restored, and they even ordered a new hard drive from Apple and installed it for me. I would recommend skipping the Genius Bar and going straight to these guys! read more

This place is Aces. They're total pros, they never fail to exceed expectation and their prices are so much more reasonable than the Apple Store. I'll never go anywhere else for my random Mac problems (because, and you know I'm right, with a PC you'd just replace it with another $399 amalgam of under-performing plastic and microchips... but a Mac... OH, a Mac... no, you take care of that baby and you'll have it for 8-10 years). read more

The hard drive on my 24" iMac died (gray screen at startup). Just my luck.....it happened a few months after the 1 year warranty expired. Replacing hard drives is something I'd try myself, but from what I've read, it is not easy to open up these iMacs. So, I bought a new HD, took it here with my computer and paid them $135 to do it. 24hr turnaround was much appreciated. Also like the fact that they at least tried to migrate the info on my old drive to the new one. read more

Seriously I love these guys! From the moment you walk in the shop you can tell how cool they are and how direct they will treat you. Every time I have taken my Mac to a 'genius' at the mac store they seem like they are repeating a line they have memorized from a training video. And way too expensive! When I walked into Computech they immediately helped me and explained everything in a precise, easy to understand language. No beating around the bush, no up-selling. All they care about is fixing your computer as quickly, cheaply, and painlessly as possible. That is all you can ask for. I got a super quick 24hr turnaround and a nice discount for mentioning Yelp! I WILL NEVER GO TO THE GENIUS BAR AGAIN. read more

I recently made the switch to a Mac, and thought I was pretty cool until I accidentally wiped my entire hard drive. Very, very stupid, as my wife pointed out to me multiple times. I had heard about Computech through a few people. I called 'em up, they said come on in, and within minutes, they were working on it. Within 24 hours, they had recovered everything, and my marriage was saved. They were nice, they were fast, and they knew what they were doing. Need to throw specific props to Josh Yellin, who was the guy who specifically brought my archives back to life. That was my first experience with a place like this, but it's really great to know that there are smart folks there to help me out when I screw up. Thanks, peeps. (And, btw, lest anyone think I was paid for this review because I'm normally such a grump, it ain't true. I'm just happy to have family photos, my music and my life back.) read more

These guys know what they are doing, and will get you in and out of their cheaper and faster than the Apple store. I just revamped my MacBook with new hard-drive, ram, and battery and I couldn't be happier. I will be referring all of my Mac friends to Computech! read more

At last, experts you can really trust and rely on. These folks were recommended to me by the manager of an Apple Store (who I have since called to thank for recommending Computech). I brought them my daughters older iMac (17" lcd white plastic) that was making grinding sounds and a bit tired. They called back after analyzing the machine, and said it was OK. Talk about honesty! I then decided to have them revitalize the iMac, since it has a fast enough processor, and their rationale price to upgrade it made it a very easy decision. They installed a much larger hard drive, upgraded the RAM and migrated all the programs and data for us. It's working better than new now -- quiet too. You can bring your Mac to them with absolute assurance that you are in the hands of experts who match their extraordinary ability with total honesty and integrity. How I wish they also repaired cars! read more

I was referred to Computech by the Apple Store in Santa Monica and boy am I glad they did! I have a Macbook pro that was knocked off a counter and banged up pretty bad. My screen was cracked and after bringing it to the Apple Store they told me that the drive was also dead and would need data recovery. They referred me to Computech because they are an Apple Authorized Service Provider and could take care of both the repair and the data recovery which the Apple Store could not do. Since I knew this was going to be pricey I did some research and called a few other places in addition to CompuTech. They were competitive on pricing and repair time so I decided to bring my computer in. I dropped it off on a Tuesday and they had everything done by that Friday which was sooner than they estimated. They were able to recover all my data, replace my hard drive, and they fixed the screen so the computer looked as good as new! Since my first repair with them I have also started using Computech's IT support services for my Office servers and workstations which they have been doing a great job with as well. These guys definitely know what they are doing so if you need repairs or IT support for your Mac or PC equipment be sure to check them out. read more

these guys are the real deal! I brought my mac keyboard in to have fixed. Was bummed b/c I juts bought the thing a few months ago. They brought it in the back to have a look and the gentleman came back a few minutes later and said they will replace the keyboard and call me in a few days. I said, "well if you're gonna just replace it and then charge me for a new keyboard, I could probably just buy a new one on amazon for less".. to which he replied "less than free?" WHAT!!!!! That's right.. these guys are certified apple peeps so they cover the same stuff they would at a genius bar, etc. I could not believe it! It made my whole week! This was 3 days ago.. and today I get a call from Billy saying that it's ready. Went in and picked it up and there it was a brand new imac keyboard. No wait, no reservation, courteous, friendly, and knowledgeable staff. Would not hesitate to bring all my computer business to them forever! Highly recommended. read more

I really like these guys. They're nice, professional and always try to help. I've now been to them for three completely different things (external hard drive management, desktop HD evac and disposal, and USB thumb drive hardware crack) and I always leave satisfied that they've done right by me. Furthermore, they consistently go the extra mile rather than turn you away without a solution. This weekend the gentleman working there helped me out with a hardware issue free of charge after spending 10 minutes figuring out a DIY solution to a cosmetic/hardware issue. I'll be coming here for all my computer repair-related needs. read more

I have had several experiences with the good folks at Computech: First they replaced my cracked faceplate on my MacBook. It was under warranty and they took care of everything. I didn't even have to dig up my Apple Care plan info, they got the serial number and did it themselves! The work was done quickly after obtaining the part and they were very friendly. I then went to them to have my hard drive upgraded and also my RAM. They did a great job of explaining the different options available to me and discussing the pros and cons of each. I was not pressured into getting the biggest, baddest, most expensive part, but the one correct for my needs. I appreciate that kind of service! I then took my MacBook to them again when the face plate did the exact same thing. I was frustrated because I take very good care of my computer and did not understand it at all. The owner was very nice and explained sometimes these things just happen, it's still under warranty, we'll fix it again. They did and it was great! (Later I learned this is a common problem with my generation MacBook). I went to the Apple store once to get a new power cord when mine fried. They were nice and all, but the wait for service was really annoying for such a simple fix. I much prefer Computech! read more

I'd visited many a computer repair shop to fix my beloved macbook pro only to hear that the cost and time to repair it would make repairing not worth my time nor my money. I love my mac and thought of spending another $2000+ on new laptop seemed ridiculous. After searching high and low for a place that could satisfy both my cost and time needs, i stumbled across computech. I walked in there expecting to hear that my computer was fu*ked and that it would take a week for the parts and the price for repairs would be ridiculous. To make a long story short, these guys fixed my computer in a matter of hours, gave me a discount for mentioning yelp (sorry guys) without me knowing there was one, and answered all my questions with a smile. Top notch service, computech!! Thank you for being honest and amazing! read more

Computech, how can I thank Thee, let me count the ways: 1. You recovered all the data from my Macbook after it crashed the other day and wouldn't start back up (oh and you got it running again, minor detail). 2. You were very friendly and informative during all interactions we had (over the phone, and in person) answering all the questions/concerns I had. 3. You were finished with my repairs faster then I expected. 4. My computer is running better now then it has in quite some time. 5. I could keep going but that would be a little weird =p. All joking aside though, I was really impressed by the setup they have going over at Computech. Since my computer crashed after my warranty had expired (isn't it always the case?), I honestly thought I was up S* creek without the proverbial paddle. A friend of mine directed me over to Computech, having just gone through a similar experience. Brian (one of the techs who helped me out) was incredibly helpful and returned my computer early, and running like a dream. Thank you Computech! read more

I was referred to Computech by a Genius from the Apple Store at Century City. My issue, the internal hard drive for my MBPro was apparently nuked, and the computer was unfortunately out of warranty. When I arrived at Computech the staff was very pleasant and gave me a rough estimate that the repairs might cost around 300, which was understandable and worth it for me to get my computer up and running again. Imagine my surprise when I came in to pick up my computer and I was told that the bill was only 90 dollars because they were able to solve the hard drive issue with some diagnostic wizardry, and so I wouldn't need another hard drive. It was a very pleasant experience and I would recommend these guys. read more

If there is a company that exemplifies everything that is good about Mac / Computer repair places it is Computech. When i brought my Macbook Pro there, it was on its last legs, the keyboard didnt work, and the case was taking the beating that aluminum does over 4 years. (even with a shell to protect). Not only did their service take just a couple hours, but when i got my Mac back, the built in webcam that was broken also worked. they fixed it without even being asked and the new keyboard worked fantastic. What can i say but they are a pleasure to deal with and very easy price point wise. They don't rip you off and give great service, what more could i ask for? read more

I am not the most tech-savy person in the world, especially when it comes to computers. Whenever I needed help with my computer or a repair, Computech is the first place I call. They always make me feel like a priority, and they work hard to make sure their customers are satisfied. When it came time to get a new computer I called Ari to help me make my choice. Ari took time to listen to what I wanted, and then made some great suggestions. Not only that, but after I purchased my computer he helped me transfer my old computer files to my new computer. He also took time to familiarize me with the new programs, and sync my e-mail and iPhone. Computech is always thorough, and is not satisfied until their customers are. I really appreciate the time and knowledge they put into their work. I no longer dread computer repairs, and would recommend this company to anyone looking for help with their own computers. In other words, THEY ARE AWESOME! read more

I've never gone wrong at this Apple certified computer repair center. They take detailed info and within 3 business days will tell you what the problem is and give you a quote. You do have to pay them a diagnostic fee regardless of whether you choose to get the repair or not but it is applied towards the final bill and not charged until you pick up your computer. They do good work. PS: word to the wise: always back up your computer. It costs many many hundreds to retrieve lost data from a broken hard drive. I was lucky that my issue was fixable but they told me horror stories of people not doing it. read more

This place is SHADY! I regret taking my MacBook Pro to Computech for a minor repair which they would charge me $150 plus tax while Apple Store in Manhattan Beach resolved the problem for me for free. The original repair issue: my macbook pro won't power on. I wanted to take it to an Apple Store to take a look but I didn't want to wait to schedule an appointment with an Apple Store, so I took my Mac to this place. What I was told: they told me it would take 3 business days to diagnose and repair and there is a $40 diagnosis fee no matter whether it's repaired or not. Fine. I thought I could trust them. I called them two business days later and was told that the macsafe board needed to be replaced. The total cost would be $150 including labor and parts. My gut feeling told me that I should validate this cost. I called Apple support and was told that the total repair cost including parts and labor should not be more than $60. The end result: I told Computech not to continue the repair and took my Mac to Apple Store in Manhattan Beach. The Apple staff took a look at it and told me there was a minor issue with the macsafe board, but it didn't need replacing. So I didn't need to pay anything and my Macbook Pro is working fine. The lessons and learning: Computech is a shady place, they not only would perform unnecessary repairs just to bill you more, but also would rip you off ($0 at the Apple store vs. $150 here). read more

I have had a Mac for as long as I can remember. Around a year ago I got a mac book pro and have had countless problems with it (was a bad apple). I have had to send it in to the apple repair many times and had been extremely frustrated with not having a computer for 5-7 days while it was out for repair. A few weeks ago my optical drive failed and I brought it to mac who again wanted to send it out, the genius, who saw that I was really frustrated suggested computech. I went to computech and they tested my computer, determined that I needed a new optical drive and then said that I could either drop my computer off or keep it until my new optical drive was in. I kept my computer and within a few days they called to let me know my part was in. I went in and dropped my computer off and within 2 hours I had it back!!! Computech's people were so friendly and helpful, and their service was quick and efficient. I have now become a loyal customer of theirs and suggest that ANYONE who has a mac or pc problem go to them. They are AWESOME. Plus I met with a man named Norm who is just stellar and really made my experience there even better. read more

Great company and great service. The guy that helped me (can't remember his name but I know it started with a W lol) was super informative and answered all my questions in detail. Brought my 5 month old Macbook Pro with Retina in because I spilled a glass of water on the keyboard. Yes, a whole glass. Oh, the horror! After going to the Apple store and getting a quote of $800+ to get it fixed, I came here in hopes I could get it fixed without having to pay 1/3 of what the laptop cost me. They charge a $90 ($81 for me because I mentioned a yelp discount) diagnostic fee just to look at it but they will put that towards any labor they charge if you do end up having them fix it. Took it in on a Monday and received a call that same Friday that he cleaned it out but the logic board and some other doodads in there showed signs of corrosion. He told me other than buying a new laptop, my only option was to pay them $990 so they could send it to Apple Depot and have them fix it. Took off a star because it wasn't until I asked that they told me Apple Depot is the same place the Apple store would have sent my Mac to get fixed. Computech would have charged me almost $200 more because they charge a fee to send it to Apple Depot, whereas the Apple store sends it in for free. I just ended up taking the laptop to the Apple store myself. I'm out an extra $90, but hey, I took the risk. read more

I was all ready to write a less-than-stellar review for Computech last week, but the full experience was pretty great, so kudos to these guys. Their prices are very fair, and they are super competent. Dare I say better and less snooty than the geniuses? And of course, I'm so happy to have my laptop back that I'm ready to dance on rooftops. That said, I'm going four stars instead of five because the turnaround time was long (one full week -- Monday to Monday -- to diagnose the problem). Unemployment is high -- round up some more computer geeks or snag a few of the best and brightest from the Genius Bar. read more

They tell you up and down not to eat or drink near your computer, but I did anyways. And then I poured about half the cup of coffee into my brand new screamingly expensive 17" MacBook Pro. I didn't even turn it on; just turned it upside down and called Apple. Apple store Genius heard "Coffee. Spill. Keyboard", smelled my computer and said "Hazelnut?" and handed me Computech's card. These guys are Apple-certified, so they can do warranty work, plus it says right on the card, "Liquid Spill Service". So I took my soggy baby to the minimall where Computech is up on the second floor. The sign said, 2-4 days service. They rented me something that let me work, for a fixed, less-than-a-pork-me price, for the duration of the repair. Four days later, I called, and Ryan said "Yeah, I've got it open right here... It works fine. Just the keyboard is a little sticky, and that's covered under your AppleCare". I asked the price, knowing that the Liquid Spill service was $350, minus the $45 discount with the card from the Apple store, plus labor to install the keyboard, plus the rental fee... I was ready to shell out about $600, but IT WAS ONLY THE RENTAL FEE ($169 for a 17" G4 laptop)! Point is, they could have taken me for a lot more and didn't. So now I trust them, and here I am writing about them, which will hopefully be good for them. read more

Not a bunch of minimum wage morons! Everybody there is a Mac person. They know computers. When you call, when you check your computer in, when you pick it up, everyone you talk to knows what they are doing. no need to make silly appointments at the apple store, take it to these guys, highly recomended. read more